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Online Media Planning
Ivan Dimitrijević
$“#!“%&!$“/$(„
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MEDIA MARKET OVERVIEW
Digitalna Srbija
Skoro
MilionaAktivnih korisnika
svakog meseca
(2.998.000)
Source: Gemius Audience 1/2013
Ali to su tinejdžeri koji vise
na Facebooku...
Source: Gemius Audience 1/2013
24,04%
26,84%
24,27%
14,11%
5,34% 6,21%
0,00%
5,00%
10,00%
15,00%
20,00%
25,00%
30,00%
15-24 25-34 35-44 45-54 55-60 60+
Tek svaki četvrti korisnik Interneta u Srbiji ima manje od 24 godine!
Na Internetu ima isto i ljudi ispod 24 godine i onih preko 45!
Više od 50% Internet korisnika ima od 25 do 45 godina!
A to su ljudi koji imaju posao, uzimaju kredite, kupuju
automobile...
DSL(ADSL);
51,0%
Kablovski
internet; 31,0%
Mobilni telefon;
24,4%
Modem; 1,40%
Source: IKT 2012
98.6%Konstantna, brza (broad-band) veza
92%
83%
71%
66%
64%
62%
55%
46%
38%
29%
28%
24%
90%
77%
71%
57%
57%
62%
44%
35%
33%
29%
18%
21%
General resreach about products, services,…
Reading news
Sending/receiving emails
Chat/Forums/Reading blogs
Social networks (Facebook, MySpace, Twitter)
Downloading music and other content
Watching movies
Participate in forum dicsussions/blogging
Listening radio (live)
Playing online games
Online purchasing, e-banking
Watching TV online
2011
2010
Source: Ipsos 2011, population 12+ 8
Q: Which of the following are you using the internet for? Internet users, multiple choices
Naš Internet
korisnik u
proseku
provede
13.0
online sati
nedeljno
EU: 14.8
WE:14.0
CEE:16.1
Source: IAB MediaScope
95%
korisnika
čita vesti
online
52%
čita vesti
svakoga
dana
99%
korisnika
komunicira
emailom
36%
je online dok
gleda TV
57%
tvrdi da im
internet pomaže
da izaberu bolju
uslugu proizvod
82%
koristi internet da
održava kontakt
sa prijateljima
INVESTICIJA U ONLINE
MARKETING
U 2011
€12.21
miliona
Display;
57,33%
Pladeni oglasi i
listinzi; 9,01%
Search Engine
Marketing;
12,29%
Mobilno
oglašavanje;
0,41%
Ostalo;
20,97%
18%
15%
11%
6%6%
12%
2%
30%
FMCG
Mobilna telefonija
Tehnologija i IT
Automobilska industrija
Finansijske institucije
Internet poslovanje
Farmacija
Ostalo
DIGITAL CHANNEL ATTRIBUTION
Kako? Gde? Kako?
15
Channel attribution
“The process of quantifying the impact of multiple
marketing exposures and touch-points preceding a
desired outcome”
Media
Planning
Understand
Cost of
Channels
Consumer
Journey
FISH WHERE THE FISH ARE!
Media
Planning
Augmented
reality
Branded
Applications
Contextual
networks
SEO
Newsletters
Display
Banners
Internet TV
Social Media
Marketing
Blogs
SMS Podcasts
WOM
Online PR
Opinion
Sites
Gaming
Mobile
Search
Social
Networks
Branded
Entertainment
Community
Seeding
Website
There is no only one way!
There are a lot of ways which will
bring you to the right destination!
How to pick the good one?
• I am using the internet
every day at home.
• I am noticing
commercials on TV and
internet
• I buy cosmetics in the
perfumery (46%)
• I’m using the
internet on my PC
and on the phone
• Key factors for the
purchase are friends
recommendations,
price and advertising
• I am using the internet
occasionally, at home.
• I’m using taxi service
• Image is very important
to me
• I’m using the
internet on a daily
basis, at work and on
my mobile phone
• Advertisement is the
key factor for
purchase (54%)
Purchase
Augmented
reality
Branded
Applications
Contextual
networks
SEO
Newsletters
Display
Banners
Internet TV
Social Media
Marketing
Blogs
SMS Podcasts
WOM
Online PR
Opinion
Sites
Gaming
Mobile
Search
Social
Networks
Branded
Entertainment
Community
Seeding
Website
• I visit Zena Blic web site
• Health topics are the
most interesting for me
• Mondo.rs serves as
a source of news
• I read sport news on
Sportal.rs
• I’m visiting Telegraf every
day
• I prefer celebrity topics
• I read the economy
news
• For me, the main
daily source of
information is
B92.net
BANER, BENER, BANNER
Display banner oglašavanje
Gemius Audience & Explorer
● Gemius Audience research and
Gemius Explorer media
planning tool
● Gemius Audience research is
most comprehensive research
on available on Serbian market
● Allows precise targeting based
on data gathered from:
● site traffic audience
● demographics of the users
● Provides information about
precise location of our defined
TA
● Conducted from January 2012
TA definition
● Age 15-35
(min age is 15)
● Urban
Target group Node Visitors
(real
users)
Page views Avg. page
views per
visitor
Avg. time
spent per
visitor
[hr:min:s]
Reach-
Internet
Audience
compositi
on
Affinity
Index-
Internet
mtv.rs 12,237 108,359 8.85 0:05:36 1.78% 44.40% 168.96
trojka.rs 70,966 1,603,327 22.59 0:12:09 10.33% 37.61% 143.10
svet.rs 72,648 1,877,486 25.84 0:25:05 10.58% 36.39% 138.49
sportal.rs 65,521 4,672,934 71.32 1:21:04 9.54% 36.10% 137.37
tracara.com
34,820 598,650 17.19 0:17:13 5.07% 35.30% 134.34
nadlanu.com
69,344 340,237 4.91 0:04:20 10.10% 33.56% 127.70
blic.rs-Blic Sport
139,679 3,638,780 26.05 0:36:57 20.34% 31.75% 120.83
benchmark.rs
18,956 790,839 41.72 0:48:09 2.76% 30.18% 114.83
b92.net 243,317 16,921,804 69.55 2:08:04 35.43% 29.11% 110.77
blic.rs-Blic online
283,644 18,137,181 63.94 1:26:56 41.30% 28.75% 109.40
rts.rs 132,956 4,063,842 30.57 0:32:08 19.36% 28.72% 109.30
burek.com
73,571 1,114,915 15.15 0:14:50 10.71% 28.64% 108.98
pressonline.rs
121,561 2,833,019 23.31 0:18:34 17.70% 27.88% 106.09
novosti.rs-Beograd
20,114 59,449 2.96 0:02:27 2.93% 26.62% 101.31
novosti.rs 130,196 2,159,073 16.58 0:15:10 18.96% 26.03% 99.04
polovniautomobili.com
141,438 20,572,049 145.45 1:40:25 20.60% 25.85% 98.35
Selected nodes
513,591 79,432,495 154.66 3:04:18 74.79% 27.32% 103.96
Selected nodes (daily)
- 2,562,339 - - - -
(Starosna kategorija=[15-35]) and
(Veličina naselja=25,000 - 99,999
stanovnika or Veličina naselja=preko
100,000 stanovnika)
TYPE OF BANNER ADS
● Display advertising is banner advertising on
chosen web sites
● Dominant online advertising form
● Great for building a reach and creating
awareness
31
Display advertising includes:
● Standard banner ads
● Expandable banner ads
● Floater/takeover banner ads
● Branded background
● Video banner ads
● Other rich media ads
33
Most used formats:
300x250px
728x90px
160x600px
Great for building a reach and
creating awareness
Lead visitors to brand web site
Good way to inform the users
about the campaign
34
Floater banner ads are great for
creating awareness
Frequency capping is mandatory
(recommended: 1/24 - unique
user can see the ad once in 24
hours)
Lead visitors to brand web site
Page branding is great for building
a reach
35
Video ads are great way to extend TV campaign
Video ads could be pre-roll video ads or video ads in
standard or rich media banner ads
Great way to engage visitors
Rich media ads are great for creating awareness
Rich media ads on other markets can be purchased by
CPE (Cost per Engagement)
Mobile browser ads and mobile
apps ads
Great for promotion of mobile
app or mobile site, as well as for
regular digital campaigns
Advanced targeting options
(geotargeting, carrier targeting,
OS, screen resolution, phone
models)
Na svakoj
stranici koju
otvorite vidite
4-10 banner
oglasa
HOW DOES AD SERVING WORKS?
39
Web Content
Web
Content
Banner
ads
Banner ads
Banner
ads
Banner
ads
Web Content
Web content loaded
from Telegraf.rs
servera
● Loaded (Served)
from a third-party
Servers (Ad Servers)
● Main purpose of the
Ad Server is to
precisely measure
campaign metrics
(over 40 parameters)
and to verify delivery
of the creative
formats
42
For precise measuring and tracking the KPI success of the campaigns we are using Adserving tools
Allows fully transparent real-time control of the campaigns (client web based login)
Using a Ad-Serving tool
● Gathering complete data about the campaign realization
● Detailed post-buy analytics
For every campaign and every used media and placement in REAL TIME we have:
● Exact number of ad impressions
● Number of clicks
● Reach of the campaign
● CTR
● UCTR
● Average frequency
● And over 40 other measured values
Kako kupujemo/Prodajemo banner oglase?
CPD
Po danu,
vremenu
zakupa
CPM CPC
Po kliku
CPA/E
Po jedinici
željene
akcije
Po
prikazu
(1000
prikaza)
CPD – Cost per day
● Zakupljujemo banner
oglas određeni broj dana
● Još uvek popularan
model kupovine (u Srbiji)
● Nemogućnost precizne
kontrole zakupa prikaza
CPM – Cost per mile (cena
za 1000 prikaza)
● Kupujemo tačno
određeni broj prikaza
oglasa
● Najzastupljeniji globalni
model kupovine
CPC – Cost per click
● Kontekstualne mreže
● Seach Engine
oglašavanje
● Facebook oglasi
● Najbolja kontrola
rezultata
CPA-E – Cost per
Action/Engagment
● Cena po željenoj akciji
● Prijavi za newsletter
● Kupovini
● Relativno slabo
zastupljen na tržištima u
razvoju
Ključne metrike banner kampanja...
Number of impressionsshows
how many times ad was shown
during the campaign
Reach shows the number of unique
users to whom ad was emitted
Number of clicks shows the number
of clicks on ad made by visitors
CTR (Click Through Rate), a
coefficient showing the share of
cookie impressions that led to a
cookie click
Nisu sve kampanje stvorene iste...
Ciljevi kampanje
Građenje REACHa
Podizanje awerness-a
Korisnička Interakcija
Engagement
Prodaja
Ključne metrike
Reach (broj jedinstvenih korisnika)
Broj klikovi, broj posetilaca na sajtu...
Proj prijava, downloada...
Conversion rate...
... ...
Reach accumulation graph
Broj prikaza/trajanje kampanje
Reach(brojajedinstvenihkorisnika)
Number of impressions per user( frequency )
Numberofclicks
Clicks accumulation graph
Hvala vam na pažnji... Još
pitanja?
Ivan Dimitrijević – Marketing Director Internet Group
ivan.dimitrijevic@telegraf.rs
@fotomanijak
www.linkedin.com/in/ivandima
www.webmanijak.com

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Online Media Planning - Centar za razvoj Karijere - Ivan Dimitrijevic

  • 5. Ali to su tinejdžeri koji vise na Facebooku...
  • 6. Source: Gemius Audience 1/2013 24,04% 26,84% 24,27% 14,11% 5,34% 6,21% 0,00% 5,00% 10,00% 15,00% 20,00% 25,00% 30,00% 15-24 25-34 35-44 45-54 55-60 60+ Tek svaki četvrti korisnik Interneta u Srbiji ima manje od 24 godine! Na Internetu ima isto i ljudi ispod 24 godine i onih preko 45! Više od 50% Internet korisnika ima od 25 do 45 godina! A to su ljudi koji imaju posao, uzimaju kredite, kupuju automobile...
  • 7. DSL(ADSL); 51,0% Kablovski internet; 31,0% Mobilni telefon; 24,4% Modem; 1,40% Source: IKT 2012 98.6%Konstantna, brza (broad-band) veza
  • 8. 92% 83% 71% 66% 64% 62% 55% 46% 38% 29% 28% 24% 90% 77% 71% 57% 57% 62% 44% 35% 33% 29% 18% 21% General resreach about products, services,… Reading news Sending/receiving emails Chat/Forums/Reading blogs Social networks (Facebook, MySpace, Twitter) Downloading music and other content Watching movies Participate in forum dicsussions/blogging Listening radio (live) Playing online games Online purchasing, e-banking Watching TV online 2011 2010 Source: Ipsos 2011, population 12+ 8 Q: Which of the following are you using the internet for? Internet users, multiple choices
  • 9. Naš Internet korisnik u proseku provede 13.0 online sati nedeljno EU: 14.8 WE:14.0 CEE:16.1 Source: IAB MediaScope
  • 10. 95% korisnika čita vesti online 52% čita vesti svakoga dana 99% korisnika komunicira emailom 36% je online dok gleda TV 57% tvrdi da im internet pomaže da izaberu bolju uslugu proizvod 82% koristi internet da održava kontakt sa prijateljima
  • 13. Display; 57,33% Pladeni oglasi i listinzi; 9,01% Search Engine Marketing; 12,29% Mobilno oglašavanje; 0,41% Ostalo; 20,97%
  • 14. 18% 15% 11% 6%6% 12% 2% 30% FMCG Mobilna telefonija Tehnologija i IT Automobilska industrija Finansijske institucije Internet poslovanje Farmacija Ostalo
  • 16. Channel attribution “The process of quantifying the impact of multiple marketing exposures and touch-points preceding a desired outcome”
  • 18. FISH WHERE THE FISH ARE! Media Planning
  • 19. Augmented reality Branded Applications Contextual networks SEO Newsletters Display Banners Internet TV Social Media Marketing Blogs SMS Podcasts WOM Online PR Opinion Sites Gaming Mobile Search Social Networks Branded Entertainment Community Seeding Website
  • 20. There is no only one way!
  • 21. There are a lot of ways which will bring you to the right destination!
  • 22. How to pick the good one?
  • 23. • I am using the internet every day at home. • I am noticing commercials on TV and internet • I buy cosmetics in the perfumery (46%) • I’m using the internet on my PC and on the phone • Key factors for the purchase are friends recommendations, price and advertising • I am using the internet occasionally, at home. • I’m using taxi service • Image is very important to me • I’m using the internet on a daily basis, at work and on my mobile phone • Advertisement is the key factor for purchase (54%)
  • 24. Purchase Augmented reality Branded Applications Contextual networks SEO Newsletters Display Banners Internet TV Social Media Marketing Blogs SMS Podcasts WOM Online PR Opinion Sites Gaming Mobile Search Social Networks Branded Entertainment Community Seeding Website
  • 25. • I visit Zena Blic web site • Health topics are the most interesting for me • Mondo.rs serves as a source of news • I read sport news on Sportal.rs • I’m visiting Telegraf every day • I prefer celebrity topics • I read the economy news • For me, the main daily source of information is B92.net
  • 26. BANER, BENER, BANNER Display banner oglašavanje
  • 27. Gemius Audience & Explorer ● Gemius Audience research and Gemius Explorer media planning tool ● Gemius Audience research is most comprehensive research on available on Serbian market ● Allows precise targeting based on data gathered from: ● site traffic audience ● demographics of the users ● Provides information about precise location of our defined TA ● Conducted from January 2012
  • 28. TA definition ● Age 15-35 (min age is 15) ● Urban
  • 29. Target group Node Visitors (real users) Page views Avg. page views per visitor Avg. time spent per visitor [hr:min:s] Reach- Internet Audience compositi on Affinity Index- Internet mtv.rs 12,237 108,359 8.85 0:05:36 1.78% 44.40% 168.96 trojka.rs 70,966 1,603,327 22.59 0:12:09 10.33% 37.61% 143.10 svet.rs 72,648 1,877,486 25.84 0:25:05 10.58% 36.39% 138.49 sportal.rs 65,521 4,672,934 71.32 1:21:04 9.54% 36.10% 137.37 tracara.com 34,820 598,650 17.19 0:17:13 5.07% 35.30% 134.34 nadlanu.com 69,344 340,237 4.91 0:04:20 10.10% 33.56% 127.70 blic.rs-Blic Sport 139,679 3,638,780 26.05 0:36:57 20.34% 31.75% 120.83 benchmark.rs 18,956 790,839 41.72 0:48:09 2.76% 30.18% 114.83 b92.net 243,317 16,921,804 69.55 2:08:04 35.43% 29.11% 110.77 blic.rs-Blic online 283,644 18,137,181 63.94 1:26:56 41.30% 28.75% 109.40 rts.rs 132,956 4,063,842 30.57 0:32:08 19.36% 28.72% 109.30 burek.com 73,571 1,114,915 15.15 0:14:50 10.71% 28.64% 108.98 pressonline.rs 121,561 2,833,019 23.31 0:18:34 17.70% 27.88% 106.09 novosti.rs-Beograd 20,114 59,449 2.96 0:02:27 2.93% 26.62% 101.31 novosti.rs 130,196 2,159,073 16.58 0:15:10 18.96% 26.03% 99.04 polovniautomobili.com 141,438 20,572,049 145.45 1:40:25 20.60% 25.85% 98.35 Selected nodes 513,591 79,432,495 154.66 3:04:18 74.79% 27.32% 103.96 Selected nodes (daily) - 2,562,339 - - - - (Starosna kategorija=[15-35]) and (Veličina naselja=25,000 - 99,999 stanovnika or Veličina naselja=preko 100,000 stanovnika)
  • 31. ● Display advertising is banner advertising on chosen web sites ● Dominant online advertising form ● Great for building a reach and creating awareness 31
  • 32. Display advertising includes: ● Standard banner ads ● Expandable banner ads ● Floater/takeover banner ads ● Branded background ● Video banner ads ● Other rich media ads
  • 33. 33 Most used formats: 300x250px 728x90px 160x600px Great for building a reach and creating awareness Lead visitors to brand web site Good way to inform the users about the campaign
  • 34. 34 Floater banner ads are great for creating awareness Frequency capping is mandatory (recommended: 1/24 - unique user can see the ad once in 24 hours) Lead visitors to brand web site Page branding is great for building a reach
  • 35. 35 Video ads are great way to extend TV campaign Video ads could be pre-roll video ads or video ads in standard or rich media banner ads Great way to engage visitors Rich media ads are great for creating awareness Rich media ads on other markets can be purchased by CPE (Cost per Engagement)
  • 36. Mobile browser ads and mobile apps ads Great for promotion of mobile app or mobile site, as well as for regular digital campaigns Advanced targeting options (geotargeting, carrier targeting, OS, screen resolution, phone models)
  • 37. Na svakoj stranici koju otvorite vidite 4-10 banner oglasa
  • 38. HOW DOES AD SERVING WORKS? 39
  • 40. Web content loaded from Telegraf.rs servera
  • 41. ● Loaded (Served) from a third-party Servers (Ad Servers) ● Main purpose of the Ad Server is to precisely measure campaign metrics (over 40 parameters) and to verify delivery of the creative formats 42
  • 42. For precise measuring and tracking the KPI success of the campaigns we are using Adserving tools Allows fully transparent real-time control of the campaigns (client web based login) Using a Ad-Serving tool ● Gathering complete data about the campaign realization ● Detailed post-buy analytics For every campaign and every used media and placement in REAL TIME we have: ● Exact number of ad impressions ● Number of clicks ● Reach of the campaign ● CTR ● UCTR ● Average frequency ● And over 40 other measured values
  • 43. Kako kupujemo/Prodajemo banner oglase? CPD Po danu, vremenu zakupa CPM CPC Po kliku CPA/E Po jedinici željene akcije Po prikazu (1000 prikaza)
  • 44. CPD – Cost per day ● Zakupljujemo banner oglas određeni broj dana ● Još uvek popularan model kupovine (u Srbiji) ● Nemogućnost precizne kontrole zakupa prikaza
  • 45. CPM – Cost per mile (cena za 1000 prikaza) ● Kupujemo tačno određeni broj prikaza oglasa ● Najzastupljeniji globalni model kupovine
  • 46. CPC – Cost per click ● Kontekstualne mreže ● Seach Engine oglašavanje ● Facebook oglasi ● Najbolja kontrola rezultata
  • 47. CPA-E – Cost per Action/Engagment ● Cena po željenoj akciji ● Prijavi za newsletter ● Kupovini ● Relativno slabo zastupljen na tržištima u razvoju
  • 48. Ključne metrike banner kampanja... Number of impressionsshows how many times ad was shown during the campaign Reach shows the number of unique users to whom ad was emitted Number of clicks shows the number of clicks on ad made by visitors CTR (Click Through Rate), a coefficient showing the share of cookie impressions that led to a cookie click
  • 49. Nisu sve kampanje stvorene iste... Ciljevi kampanje Građenje REACHa Podizanje awerness-a Korisnička Interakcija Engagement Prodaja Ključne metrike Reach (broj jedinstvenih korisnika) Broj klikovi, broj posetilaca na sajtu... Proj prijava, downloada... Conversion rate... ... ...
  • 50. Reach accumulation graph Broj prikaza/trajanje kampanje Reach(brojajedinstvenihkorisnika)
  • 51. Number of impressions per user( frequency ) Numberofclicks Clicks accumulation graph
  • 52. Hvala vam na pažnji... Još pitanja? Ivan Dimitrijević – Marketing Director Internet Group ivan.dimitrijevic@telegraf.rs @fotomanijak www.linkedin.com/in/ivandima www.webmanijak.com