1. Unit 12 Information, strategy and change
Page 98 – A
Conduct - manner of acting or controlling yourself
Data - a collection of facts from which conclusions may be drawn
Discussion - an exchange of views on some topic
Findings - a collection of tools and other articles used by an artisan to make jewelry or clothing or shoes
Implications - something that is inferred (deduced or entailed or implied)
Interview - the questioning of a person (or a conversation in which information is elicited)
Interviewee - a person who is interviewed
Interviewer - a person who conducts an interview
Limitation - a principle that limits the extent of something
Method - a way of doing something, especially a systematic way
Questionnaire - a form containing a set of questions
Random - lacking any definite plan or order or purpose
Recommendation - something (as a course of action) that is recommended as advisable
Research question - the subject matter at issue
Respondent - show a response or a reaction to something
Result - a phenomenon that follows and is caused by some previous phenomenon
Sample - a small part of something intended as representative of the whole
Survey - a detailed critical inspection
Undertake - enter upon an activity or enterprise
Page 98 – B
The methods used are: surveys, IT technology, tour operators, travel agents, local retailers and
important tourism attraction.
Page 98 – C
1. Designs
2. Seen
3. Send

2. 4. Returned
5. Interviewed
6. Has been
7. Undertaken
8. investigated