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International Journal of Engineering Science Invention
ISSN (Online): 2319 – 6734, ISSN (Print): 2319 – 6726
www.ijesi.org Volume 3 Issue 6ǁ June 2014 ǁ PP.32-37
www.ijesi.org 32 | Page
Value Chain design for MSMEs
Sheeraz Tantray
Research Scholar Central University of Jammu
ABSTRACT : The approach presented in this paper combines the strengths of value chain analysis with the
promotion of sustainable, market-based solutions (MBSs) that respond to the recurrent needs of micro, small,
and medium scale enterprise (MSMEs). Value chain analysis is important in understanding markets, inter-firm
relationships, and critical constraints that limit MSME growth and industry competitiveness. Collaboration
among private sector market actors to address value chain constraints can result in MBSs that are sustainable
in the long run and that do not distort local markets.The approach presented in this paper can help ensure that
solutions for MSMEs will continue once the program is over and that impact will be sustained. It also helps
establish links between program facilitation activities and impact on MSMEs. From this approach efforts have
been made to provide practical tools to link value chain analysis with the development of market based solutions
(MBS) by addressing needs of MSMEs, identifying and promoting embedded solutions often found in
relationships between actors in specific value chains and focusing on market based sustainable solutions in
growth value chains that will result in increased MSME incomes.
KEY WORDS: Value chain, MBS, Sustainability, MSMEs, industry competitiveness.
I. INTRODUCTION
The dominant paradigm for the analysis of firm-level competitive advantage in the strategy literature
from quarter a century ago has been the value chain model developed by Michael Porter (1985). The basic idea
is that competitive advantage cannot be understood or managed by looking at the firm as a whole. It is necessary
to consider the myriad of activities that the firm does in the process of creating value for its customers. The
value chain is here a simple activity template that can be used to identify, represent and analyze value activities.
The paper is targeted at both donors and practitioners from enterprise development organizations, and is
organized into three main sections. This first section explains the rationale of the approach, in the context of
current thinking on private sector/enterprise development programs. The second section describes the approach
and provides guidelines for implementation. The third section presents general principles for the design and
implementation of value chain and market development programs
II. RATIONALE
There is general recognition in the development community that traditional approaches to enterprise
development have been lacking in impact and sustainability. This has led the field to look for more sustainable
solutions. The promotion of "market-based” or “commercially viable” solutions has emerged as an alternative -
and focuses on developing sustainable solutions that: 1) contribute to both firm and industry level
competitiveness; 2) have positive impact and scale, and; 3) avoid distorting private sector markets.Experience
among many practitioners has shown that value chain analysis is a useful tool that can help identify constraints
to MSME growth and competitiveness in a given value chain. When combined with an orientation towards
MBSs an approach emerges that can result in programs with significant impact on MSME's as well as improved
competitiveness of the targeted sectors as a whole. This approach combines the strengths of value chain analysis
with methods for promoting sustainable MBSs that result in MSME and industry competitiveness. It allows
practitioners to understand market dynamics, identify major constraints and opportunities, and promote
sustainable economic solutions to identified constraints.Many donors, practitioners, and projects are already
using a value chain approach for their enterprise development programs. These include programs targeting
specific agricultural products, manufacturing activities, and professional associations. The approach presented in
this paper can help ensure that solutions for MSMEs will continue once the program is over and that impact will
be sustained.
DESCRIPTION OF APPROACH : The approach to program design presented in this paper is comprised of
six steps (see Figure 1 below).
Value Chain Design for Msmes
www.ijesi.org 33 | Page
Fig 1. Steps in Value Chain Program Design
III. VALUE CHAIN SELECTION
Selection criteria such as unmet market demand, number of MSME‟s in the value chain, and the
presence of market actors with incentives to invest in their relationships with MSMEs are used to select value
chains for more detailed analysis and targeting. Determining criteria for value chain selection requires strategic
thinking about overall program objectives and how to maximize impact and it should reflect the goals of the
donor/implementing agency as well as the capacity, experience, and expertise of the facilitating organization(s).
Fig 2. Stages in Value Chain Selection:
6
Structuring
collaburationof
monitoring
performance
1
Value Chain
Selection
2
Value chain
analysis
3
Identificationof
market based
solutions
4
Assessmentof
market based
solutions
5
Identificationof
facalitationactivities
Determine& Prioritizecriteria
Identify initial value chain candidates
Rank short-listed vakue chain candidates
Make final value chain selection
Value Chain Design for Msmes
www.ijesi.org 34 | Page
Once selection criteria have been established, short-listing of initial value chain candidates is carried out. Figure
2 below depicts the two principle selection criteria, "unmet market demand" and "potential number of MSMEs
(including employees)". The short-listing process should be as objective as possible and based on actual
quantitative data, where available. The relative importance of one criterion versus the other should also be
factored into the selection process to choose between equally attractive value.
Potential Number of MSMEs
(incl. employees)
HIGH
MEDIUM
LOW
LOW MEDIUM HIGH
Unmet Market Demand
FIGURE 3. SHORT-LISTING MATRIX
Fig 3. SHORT-LISTING MATRIX
Having narrowed down the choice of value chains, it is important to rank and prioritize the final short-list.
Information to establish the score for each criteria can be gathered from individual interviews of key informants,
during focus group discussions, or internally based on available primary and secondary data of the value chains.
Having ranked a short-list of value chains, the final step is to decide which ones to select for further analysis. In
determining how many value chains to analyze it is important to consider the amount of time and resources
available for value chain analysis as well as subsequent implementation activities.
Value Chain Analysis
The basic objectives of this analysis are to:
• Identify primary actors in value chain, their roles, and interrelationships (market systems)
• Identify sales markets, unmet demand, and international competitors
• Identify supply channels and trends within value chain
• Identify constraints and opportunities that inhibit value chain growth and competitiveness
Using structured interview guides, value chain constraints can be identified during interviews with value chain
participants. Various constraints are used in the interview guide to systematically look at all areas that typically
affect the success of a business. the constraints might need to be addressed concurrently in order to have the
desired impact on small-scale producers.
Identification of Market-Based Solution(s)
The identification of market based solutions (MBSs) is directly linked to the value chain constraints
identified during value chain analysis. Once constraints are identified one can think of (potential) MBSs that
could address them. The true feasibility of the proposed MBS will be assessed in the next step. MBSs are
commercially viable solutions which address business constraints in a sustainable manner and strengthen
existing transactions between target MSMEs and other market actors. These types of MBSs can include
provision of training, access to inputs, provision of design services, access to international markets, etc.
Not Attractive
Attractive
Value Chain Design for Msmes
www.ijesi.org 35 | Page
ILLUSTRATIVE CASE: - Identification of Value Chain Constraints and (Potential) MBSs(a typical Agri-
firm)
Constraints Market-Based Solution (Potential) Existing Providers of the
MBS
High cost of inputs Provision of, and access to, affordable
fertilizers, chemicals and quality seeds
Stockists
Exporters
Producer Organizations
Lack of knowledge and skills in
crop husbandry
Training and provision of extension
services
Exporters
Input Supply Companies
Government ; NGOs
Expensive irrigation equipment Provision of affordable irrigation
equipment to small-scale growers.
Irrigation equipment suppliers
Lack of access to affordable
credit
Access to growers of affordable credit Micro-lending institutions
Exporters
Produce not suitable for export
going to waste.
Access to alternative uses of produce not
suitable for export to minimize loss to
growers
Exporters
Research Institutions
Lack of respect for contracts
between growers and exporters.
Access to mediation for breach of
contract between growers and exporters
Government agency
MBSs identified earlier are short-listed and prioritized to identify those that will be subjected to more in-depth
assessment. MBSs that fall within a pre-determined “attractive” range are given highest priority.
Assessment of Market-Based Solutions
Once the MBSs are selected, they undergo a more rigorous assessment. This assessment helps determine
whether or not the MBS can be commercially viable. Information and data on each targeted MBS are compiled
and analyzed including:
 Existing providers
 Number of potential and actual users (beneficiaries)
 Challenges to provision and use of the solution
 Awareness of the MBS among potential users
 Proposed provider (s) to target for facilitation activities
 Commercial viability of the MBS
It is at this step that potential private sector MBS providers are identified, as well as incentives and challenges
to provision. Later into the program design process, program facilitation activities will be based on helping
private sector providers address the challenges identified during MBS assessments. The inputs have to undergo
through a filtration process as:
Identifying MBS Providers (Lead Firms)
Existing or potential MBS providers, also known as “Lead Firms” (LFs), are identified during the MBS
assessment. LFs include: a) small, medium, and large firms that have forward/ backward commercial linkages
with targeted MSMEs; b) dynamic market actors that can promote greater integration of MSMEs into value
chains, and: c) companies which provide important goods and services to MSMEs. Examples include input
suppliers, buyers of MSME products, brokers/ traders, exporters, consultants/ service providers, and training
organizations.
Assessing the Feasibility of Market-Based Solutions
Part of the MBS assessment involves determining how the cost of the MBS will be covered by the targeted LFs.
Two ways that the costs of providing MBSs to MSMEs can be sustained in the market are: 1) charging fees, and
2) "embedding" the MBS as part of a transaction.
Presentation of MBS assessments
Market assessment information is presented to participants during a one-day focus group discussion
with value chain representatives. This enables them to validate the information and then propose interventions to
address constraints to the proposed MBSs.
Value Chain Design for Msmes
www.ijesi.org 36 | Page
Identification of Facilitation Activities
During this step, the Lead Firms identified in Step 4 are invited to propose initiatives that will help
them overcome the challenges they face in providing targeted MBSs in a sustainable manner. This is done
through “invitations for applications”, focus groups, strategic planning sessions, question guides, and in-depth
discussions. Interventions proposed by these Inclusive Businesses that meet program requirements can then be
supported with both technical and financial assistance.
Technical support
Development program‟s technical support include assisting LFs to:
• develop business and marketing plans for new initiatives
• develop strategies for outgrowing operations
• organize training of trainers for company staff
• prepare for trade shows and exposure visits
• access technical specialists with specialized knowledge and skills
• identify and adopt information communication technologies
• conform with industry standards and buyer requirements
Financial Support
In addition to technical support, collaboration between development programs and LFs often includes
financial support (cost share) where the development program helps to offset some of the costs and mitigate the
risks that the LF faces in making new investments (investments that will benefit producers they buy from or sell
to). It will also be a basis to provide incentives for the LF to move forward with an initiative that otherwise they
might not be willing or able to do in the near term.
Structuring Collaboration and Monitoring Performance
Carefully structuring collaboration with LFs is done through Memorandums of Understanding (MOUs)
and Addendums to the MOUs that specific how the DO will support specific LF initiatives/ interventions. Once
activities are underway, special care is made to closely monitor both implementation and impact of the LF
interventions. Three systems are used to ensure that this is accomplished:
[1] Monitoring Checklists for specific LF interventions
[2] Monitoring and evaluation systems for the development project
[3] Technical and financial reporting from LFs
Performance measurement systems are then developed based on a causal model that connects project
facilitation activities to intermediate and final results. These systems are based on a series of cause-and-effect
relationships starting with project activities and proceeding to outputs, outcomes, and ending with intended
impacts. Formal agreements are also established with the participating market actors.
IV. GENERAL PRINCIPLES
The following principles can be helpful in program implementation and in promoting donor coordination.
[1] Providers of market-based solutions must cover their costs through transactions with enterprises - The
implication of this principle is that donors would not subsidize the direct provision of training, inputs, or
other products/services to MSMEs.
[2] Local organizations need to determine if they are facilitators or direct providers of MBSs. If they are
facilitators then their objective is not to sustain themselves through commercial provision – but rather to use
donor funds to promote sustainable solutions among market actors. Donors should not fund organizations
that claim to be both direct providers and facilitators of solutions.
[3] Facilitators should have a clear exit strategy from the beginning with benchmarks for pulling out of
temporary provision or ending facilitation activities.
Additional principles for facilitation of value chain and market development programs include:
Professionalism
 manage collaboration with LFs in businesslike fashion; deliver what is promised
 ensure LF information is kept confidential; be clear that sensitive LF business information will not be
shared with others.
Value Chain Design for Msmes
www.ijesi.org 37 | Page
Understand Private Sector and Business Principles
demonstrate understanding of private sector competitive and operating environment
recognize LFs as innovators, economic drivers, etc.
understand and appreciate LF risks
V. CONCLUSION
The approach to enterprise development program design presented in this paper provides practical tools
to link value chain analysis with the development of market-based solutions. Bridging these two aspects of
MSME development can result in private sector programs that address value chain constraints and opportunities
in a sustainable fashion, thereby providing long-term benefit to MSMEs. Many donors, practitioners, and
projects are already using a value chain approach for their enterprise development programs. These include
programs targeting specific agricultural products, manufacturing activities, and professional associations.
There are both advantages and risks in this approach. One of the main advantages is that it addresses the specific
needs of MSMEs operating in different industries, which tend to vary greatly. One of the risks of the approach is
its dependence on the continued viability of the targeted value chain. If that market fails for some reason,
program facilitation activities will not have their desired impact. This risk can be mitigated, however, by
focusing on several value chains at the same time. It can also be mitigated by targeting multiple markets within
a given value chain, for example both domestic and export markets. Another challenge is finding or developing
the requisite expertise to implement the approach - which generally requires a multidisciplinary person or team
skilled in economic analysis, business needs assessment, facilitation, and enterprise development.
REFERENCES:
[1] Bergeron B. (2006), First edition, Essentials of CRM:A Guide to Customer Relationship Management, John Wiley Publications
[2] Bracker J.S., Keats, B.W., and Pearson, J.N. (2006), Planning and Financial Performance Among Small Firms in a Growth Industry,
Strategic Management Journal, Vol.9, pp.6-10.
[3] Das, K (2006), „Micro and Small Enterprises‟, in Alternative Survey Group (ed.), Alternative Donor Committee of Enterprise
Development, “Donor Committee Guiding Principles, 2001 SEEP Guide to Business Development Services and Resources,” Small
Enterprise Education and Promotion Network. www.seepnetwork.org/bdsguide.html.
[4] Desai V. (2000), “The Dynamics of Entrepreneurial Development and Management”, Himalaya Publishing House, New Delhi.
[5] Gibb A., Manu G. M. (1990),"The Design of Extension and Related Support Services for Small Scale Enterprise Development",
International Small Business Journal, VIII–3.
[6] Harper M. (2009), “Inclusive Value Chains in India: Linking the Smallest Producers with Productive Markets,” World Scientific
Publishers, Chennai.
[7] Stonehouse G. and Pemberton J. (2002),„„Strategic planning in SMEs – some empirical findings‟‟, Management Decision, Vol. 49 No.
9, pp. 853-61.
[8] Storey J., Emberson C., Godsell J. and Harrison A. (2006), „„Supply chain management: theory, practice and future challenges‟‟,
International Journal of Operations & Production Management, Vol. 26 No. 7, pp. 754-74.
[9] Tyndal G., Gopal, C., Partsch W. and Kamauff, J. (2000), „„Making it happen: the value producing supply chain, Ernst & Young‟‟,
available at:www.ey.com/global/gcr.nsf/US/Supercharging_Supply_Chains_Think_Tank_Ernst_%26_Young_LLP.
[10] Valsamakis V.P. and Sprague, L.G. (2001), „„The role of customer relationships in the growth of
[11] small- to medium-sized manufacturers‟‟, International Journal of Operations & Production Management, Vol. 21 No. 4, pp. 427-45.
[12] Vision 2020: Implications for MSMEs, FICCI
[13] Wagner B.A., Fillis I. and Johansson U. (2003), „„E-business and e-supply strategy in small and medium sized business (SMEs)‟‟,
Supply Chain Management: An International Journal, Vol. 8 No. 4, pp. 343-54.
[14] [Online] Available: http://www.smallindustries.com

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  • 1. International Journal of Engineering Science Invention ISSN (Online): 2319 – 6734, ISSN (Print): 2319 – 6726 www.ijesi.org Volume 3 Issue 6ǁ June 2014 ǁ PP.32-37 www.ijesi.org 32 | Page Value Chain design for MSMEs Sheeraz Tantray Research Scholar Central University of Jammu ABSTRACT : The approach presented in this paper combines the strengths of value chain analysis with the promotion of sustainable, market-based solutions (MBSs) that respond to the recurrent needs of micro, small, and medium scale enterprise (MSMEs). Value chain analysis is important in understanding markets, inter-firm relationships, and critical constraints that limit MSME growth and industry competitiveness. Collaboration among private sector market actors to address value chain constraints can result in MBSs that are sustainable in the long run and that do not distort local markets.The approach presented in this paper can help ensure that solutions for MSMEs will continue once the program is over and that impact will be sustained. It also helps establish links between program facilitation activities and impact on MSMEs. From this approach efforts have been made to provide practical tools to link value chain analysis with the development of market based solutions (MBS) by addressing needs of MSMEs, identifying and promoting embedded solutions often found in relationships between actors in specific value chains and focusing on market based sustainable solutions in growth value chains that will result in increased MSME incomes. KEY WORDS: Value chain, MBS, Sustainability, MSMEs, industry competitiveness. I. INTRODUCTION The dominant paradigm for the analysis of firm-level competitive advantage in the strategy literature from quarter a century ago has been the value chain model developed by Michael Porter (1985). The basic idea is that competitive advantage cannot be understood or managed by looking at the firm as a whole. It is necessary to consider the myriad of activities that the firm does in the process of creating value for its customers. The value chain is here a simple activity template that can be used to identify, represent and analyze value activities. The paper is targeted at both donors and practitioners from enterprise development organizations, and is organized into three main sections. This first section explains the rationale of the approach, in the context of current thinking on private sector/enterprise development programs. The second section describes the approach and provides guidelines for implementation. The third section presents general principles for the design and implementation of value chain and market development programs II. RATIONALE There is general recognition in the development community that traditional approaches to enterprise development have been lacking in impact and sustainability. This has led the field to look for more sustainable solutions. The promotion of "market-based” or “commercially viable” solutions has emerged as an alternative - and focuses on developing sustainable solutions that: 1) contribute to both firm and industry level competitiveness; 2) have positive impact and scale, and; 3) avoid distorting private sector markets.Experience among many practitioners has shown that value chain analysis is a useful tool that can help identify constraints to MSME growth and competitiveness in a given value chain. When combined with an orientation towards MBSs an approach emerges that can result in programs with significant impact on MSME's as well as improved competitiveness of the targeted sectors as a whole. This approach combines the strengths of value chain analysis with methods for promoting sustainable MBSs that result in MSME and industry competitiveness. It allows practitioners to understand market dynamics, identify major constraints and opportunities, and promote sustainable economic solutions to identified constraints.Many donors, practitioners, and projects are already using a value chain approach for their enterprise development programs. These include programs targeting specific agricultural products, manufacturing activities, and professional associations. The approach presented in this paper can help ensure that solutions for MSMEs will continue once the program is over and that impact will be sustained. DESCRIPTION OF APPROACH : The approach to program design presented in this paper is comprised of six steps (see Figure 1 below).
  • 2. Value Chain Design for Msmes www.ijesi.org 33 | Page Fig 1. Steps in Value Chain Program Design III. VALUE CHAIN SELECTION Selection criteria such as unmet market demand, number of MSME‟s in the value chain, and the presence of market actors with incentives to invest in their relationships with MSMEs are used to select value chains for more detailed analysis and targeting. Determining criteria for value chain selection requires strategic thinking about overall program objectives and how to maximize impact and it should reflect the goals of the donor/implementing agency as well as the capacity, experience, and expertise of the facilitating organization(s). Fig 2. Stages in Value Chain Selection: 6 Structuring collaburationof monitoring performance 1 Value Chain Selection 2 Value chain analysis 3 Identificationof market based solutions 4 Assessmentof market based solutions 5 Identificationof facalitationactivities Determine& Prioritizecriteria Identify initial value chain candidates Rank short-listed vakue chain candidates Make final value chain selection
  • 3. Value Chain Design for Msmes www.ijesi.org 34 | Page Once selection criteria have been established, short-listing of initial value chain candidates is carried out. Figure 2 below depicts the two principle selection criteria, "unmet market demand" and "potential number of MSMEs (including employees)". The short-listing process should be as objective as possible and based on actual quantitative data, where available. The relative importance of one criterion versus the other should also be factored into the selection process to choose between equally attractive value. Potential Number of MSMEs (incl. employees) HIGH MEDIUM LOW LOW MEDIUM HIGH Unmet Market Demand FIGURE 3. SHORT-LISTING MATRIX Fig 3. SHORT-LISTING MATRIX Having narrowed down the choice of value chains, it is important to rank and prioritize the final short-list. Information to establish the score for each criteria can be gathered from individual interviews of key informants, during focus group discussions, or internally based on available primary and secondary data of the value chains. Having ranked a short-list of value chains, the final step is to decide which ones to select for further analysis. In determining how many value chains to analyze it is important to consider the amount of time and resources available for value chain analysis as well as subsequent implementation activities. Value Chain Analysis The basic objectives of this analysis are to: • Identify primary actors in value chain, their roles, and interrelationships (market systems) • Identify sales markets, unmet demand, and international competitors • Identify supply channels and trends within value chain • Identify constraints and opportunities that inhibit value chain growth and competitiveness Using structured interview guides, value chain constraints can be identified during interviews with value chain participants. Various constraints are used in the interview guide to systematically look at all areas that typically affect the success of a business. the constraints might need to be addressed concurrently in order to have the desired impact on small-scale producers. Identification of Market-Based Solution(s) The identification of market based solutions (MBSs) is directly linked to the value chain constraints identified during value chain analysis. Once constraints are identified one can think of (potential) MBSs that could address them. The true feasibility of the proposed MBS will be assessed in the next step. MBSs are commercially viable solutions which address business constraints in a sustainable manner and strengthen existing transactions between target MSMEs and other market actors. These types of MBSs can include provision of training, access to inputs, provision of design services, access to international markets, etc. Not Attractive Attractive
  • 4. Value Chain Design for Msmes www.ijesi.org 35 | Page ILLUSTRATIVE CASE: - Identification of Value Chain Constraints and (Potential) MBSs(a typical Agri- firm) Constraints Market-Based Solution (Potential) Existing Providers of the MBS High cost of inputs Provision of, and access to, affordable fertilizers, chemicals and quality seeds Stockists Exporters Producer Organizations Lack of knowledge and skills in crop husbandry Training and provision of extension services Exporters Input Supply Companies Government ; NGOs Expensive irrigation equipment Provision of affordable irrigation equipment to small-scale growers. Irrigation equipment suppliers Lack of access to affordable credit Access to growers of affordable credit Micro-lending institutions Exporters Produce not suitable for export going to waste. Access to alternative uses of produce not suitable for export to minimize loss to growers Exporters Research Institutions Lack of respect for contracts between growers and exporters. Access to mediation for breach of contract between growers and exporters Government agency MBSs identified earlier are short-listed and prioritized to identify those that will be subjected to more in-depth assessment. MBSs that fall within a pre-determined “attractive” range are given highest priority. Assessment of Market-Based Solutions Once the MBSs are selected, they undergo a more rigorous assessment. This assessment helps determine whether or not the MBS can be commercially viable. Information and data on each targeted MBS are compiled and analyzed including:  Existing providers  Number of potential and actual users (beneficiaries)  Challenges to provision and use of the solution  Awareness of the MBS among potential users  Proposed provider (s) to target for facilitation activities  Commercial viability of the MBS It is at this step that potential private sector MBS providers are identified, as well as incentives and challenges to provision. Later into the program design process, program facilitation activities will be based on helping private sector providers address the challenges identified during MBS assessments. The inputs have to undergo through a filtration process as: Identifying MBS Providers (Lead Firms) Existing or potential MBS providers, also known as “Lead Firms” (LFs), are identified during the MBS assessment. LFs include: a) small, medium, and large firms that have forward/ backward commercial linkages with targeted MSMEs; b) dynamic market actors that can promote greater integration of MSMEs into value chains, and: c) companies which provide important goods and services to MSMEs. Examples include input suppliers, buyers of MSME products, brokers/ traders, exporters, consultants/ service providers, and training organizations. Assessing the Feasibility of Market-Based Solutions Part of the MBS assessment involves determining how the cost of the MBS will be covered by the targeted LFs. Two ways that the costs of providing MBSs to MSMEs can be sustained in the market are: 1) charging fees, and 2) "embedding" the MBS as part of a transaction. Presentation of MBS assessments Market assessment information is presented to participants during a one-day focus group discussion with value chain representatives. This enables them to validate the information and then propose interventions to address constraints to the proposed MBSs.
  • 5. Value Chain Design for Msmes www.ijesi.org 36 | Page Identification of Facilitation Activities During this step, the Lead Firms identified in Step 4 are invited to propose initiatives that will help them overcome the challenges they face in providing targeted MBSs in a sustainable manner. This is done through “invitations for applications”, focus groups, strategic planning sessions, question guides, and in-depth discussions. Interventions proposed by these Inclusive Businesses that meet program requirements can then be supported with both technical and financial assistance. Technical support Development program‟s technical support include assisting LFs to: • develop business and marketing plans for new initiatives • develop strategies for outgrowing operations • organize training of trainers for company staff • prepare for trade shows and exposure visits • access technical specialists with specialized knowledge and skills • identify and adopt information communication technologies • conform with industry standards and buyer requirements Financial Support In addition to technical support, collaboration between development programs and LFs often includes financial support (cost share) where the development program helps to offset some of the costs and mitigate the risks that the LF faces in making new investments (investments that will benefit producers they buy from or sell to). It will also be a basis to provide incentives for the LF to move forward with an initiative that otherwise they might not be willing or able to do in the near term. Structuring Collaboration and Monitoring Performance Carefully structuring collaboration with LFs is done through Memorandums of Understanding (MOUs) and Addendums to the MOUs that specific how the DO will support specific LF initiatives/ interventions. Once activities are underway, special care is made to closely monitor both implementation and impact of the LF interventions. Three systems are used to ensure that this is accomplished: [1] Monitoring Checklists for specific LF interventions [2] Monitoring and evaluation systems for the development project [3] Technical and financial reporting from LFs Performance measurement systems are then developed based on a causal model that connects project facilitation activities to intermediate and final results. These systems are based on a series of cause-and-effect relationships starting with project activities and proceeding to outputs, outcomes, and ending with intended impacts. Formal agreements are also established with the participating market actors. IV. GENERAL PRINCIPLES The following principles can be helpful in program implementation and in promoting donor coordination. [1] Providers of market-based solutions must cover their costs through transactions with enterprises - The implication of this principle is that donors would not subsidize the direct provision of training, inputs, or other products/services to MSMEs. [2] Local organizations need to determine if they are facilitators or direct providers of MBSs. If they are facilitators then their objective is not to sustain themselves through commercial provision – but rather to use donor funds to promote sustainable solutions among market actors. Donors should not fund organizations that claim to be both direct providers and facilitators of solutions. [3] Facilitators should have a clear exit strategy from the beginning with benchmarks for pulling out of temporary provision or ending facilitation activities. Additional principles for facilitation of value chain and market development programs include: Professionalism  manage collaboration with LFs in businesslike fashion; deliver what is promised  ensure LF information is kept confidential; be clear that sensitive LF business information will not be shared with others.
  • 6. Value Chain Design for Msmes www.ijesi.org 37 | Page Understand Private Sector and Business Principles demonstrate understanding of private sector competitive and operating environment recognize LFs as innovators, economic drivers, etc. understand and appreciate LF risks V. CONCLUSION The approach to enterprise development program design presented in this paper provides practical tools to link value chain analysis with the development of market-based solutions. Bridging these two aspects of MSME development can result in private sector programs that address value chain constraints and opportunities in a sustainable fashion, thereby providing long-term benefit to MSMEs. Many donors, practitioners, and projects are already using a value chain approach for their enterprise development programs. These include programs targeting specific agricultural products, manufacturing activities, and professional associations. There are both advantages and risks in this approach. One of the main advantages is that it addresses the specific needs of MSMEs operating in different industries, which tend to vary greatly. One of the risks of the approach is its dependence on the continued viability of the targeted value chain. If that market fails for some reason, program facilitation activities will not have their desired impact. This risk can be mitigated, however, by focusing on several value chains at the same time. It can also be mitigated by targeting multiple markets within a given value chain, for example both domestic and export markets. Another challenge is finding or developing the requisite expertise to implement the approach - which generally requires a multidisciplinary person or team skilled in economic analysis, business needs assessment, facilitation, and enterprise development. REFERENCES: [1] Bergeron B. (2006), First edition, Essentials of CRM:A Guide to Customer Relationship Management, John Wiley Publications [2] Bracker J.S., Keats, B.W., and Pearson, J.N. (2006), Planning and Financial Performance Among Small Firms in a Growth Industry, Strategic Management Journal, Vol.9, pp.6-10. [3] Das, K (2006), „Micro and Small Enterprises‟, in Alternative Survey Group (ed.), Alternative Donor Committee of Enterprise Development, “Donor Committee Guiding Principles, 2001 SEEP Guide to Business Development Services and Resources,” Small Enterprise Education and Promotion Network. www.seepnetwork.org/bdsguide.html. [4] Desai V. (2000), “The Dynamics of Entrepreneurial Development and Management”, Himalaya Publishing House, New Delhi. [5] Gibb A., Manu G. M. (1990),"The Design of Extension and Related Support Services for Small Scale Enterprise Development", International Small Business Journal, VIII–3. [6] Harper M. (2009), “Inclusive Value Chains in India: Linking the Smallest Producers with Productive Markets,” World Scientific Publishers, Chennai. [7] Stonehouse G. and Pemberton J. (2002),„„Strategic planning in SMEs – some empirical findings‟‟, Management Decision, Vol. 49 No. 9, pp. 853-61. [8] Storey J., Emberson C., Godsell J. and Harrison A. (2006), „„Supply chain management: theory, practice and future challenges‟‟, International Journal of Operations & Production Management, Vol. 26 No. 7, pp. 754-74. [9] Tyndal G., Gopal, C., Partsch W. and Kamauff, J. (2000), „„Making it happen: the value producing supply chain, Ernst & Young‟‟, available at:www.ey.com/global/gcr.nsf/US/Supercharging_Supply_Chains_Think_Tank_Ernst_%26_Young_LLP. [10] Valsamakis V.P. and Sprague, L.G. (2001), „„The role of customer relationships in the growth of [11] small- to medium-sized manufacturers‟‟, International Journal of Operations & Production Management, Vol. 21 No. 4, pp. 427-45. [12] Vision 2020: Implications for MSMEs, FICCI [13] Wagner B.A., Fillis I. and Johansson U. (2003), „„E-business and e-supply strategy in small and medium sized business (SMEs)‟‟, Supply Chain Management: An International Journal, Vol. 8 No. 4, pp. 343-54. [14] [Online] Available: http://www.smallindustries.com