SlideShare a Scribd company logo

Innovation In Professional Services - Sectors Facing Digital Disruption

This document discusses innovation in professional services and provides examples of how companies have innovated. It suggests that the world's largest taxi, media, and accommodation providers own no assets in their industries. It then discusses how Australian businesses spend on freelance marketplaces and new skills in demand. Examples of professional services available on marketplaces are provided. The document discusses digital disruption in accounting and how accounting tasks are being replaced by software. It provides a case study of Deloitte Private and their software. It suggests that disruption is close and outlines models of corporate innovation and case studies of how companies have innovated.

1 of 45
Download to read offline
Innovation in
professional services
About Us
Matthew Ho
● Deloitte, Next Digital, Airbnb
● Started Native Tongue, Tapmint
● Twitter @inspiredworlds
Head of Product Development & Marketing
Want to start digital marketing?
Download free chapter
“Start Digital Marketing”
www.inspiredworlds.com
World’s largest taxi company owns no taxis
World’s largest media company creates no content
World’s largest accom provider owns no real estate

Recommended

Accounting Industry Disruption - Trends and Technology
Accounting Industry Disruption - Trends and TechnologyAccounting Industry Disruption - Trends and Technology
Accounting Industry Disruption - Trends and TechnologyInvenio Advisors, LLC
 
A new approach to B2B marketing in the professional services industry by Rick...
A new approach to B2B marketing in the professional services industry by Rick...A new approach to B2B marketing in the professional services industry by Rick...
A new approach to B2B marketing in the professional services industry by Rick...Rick VARGAS
 
Innovation and digital disruption in professional services
Innovation and digital disruption in professional servicesInnovation and digital disruption in professional services
Innovation and digital disruption in professional servicesTapmint
 
Digital Transformation: a model to master disruption
Digital Transformation: a model to master disruptionDigital Transformation: a model to master disruption
Digital Transformation: a model to master disruptionScopernia
 
Disruption in the accounting profession
Disruption in the accounting professionDisruption in the accounting profession
Disruption in the accounting professionReckon
 
SSE Leading Digital Transformation 161110 Slideshare
SSE Leading Digital Transformation 161110 SlideshareSSE Leading Digital Transformation 161110 Slideshare
SSE Leading Digital Transformation 161110 SlideshareJoakim Jansson
 
The 6 challenges behind Digital Transformation #M2C
The 6 challenges behind Digital Transformation #M2CThe 6 challenges behind Digital Transformation #M2C
The 6 challenges behind Digital Transformation #M2CHUB INSTITUTE
 
Digital Transformation - A Visual Orientation
Digital Transformation - A Visual OrientationDigital Transformation - A Visual Orientation
Digital Transformation - A Visual OrientationIan Patterson
 

More Related Content

What's hot

4As The Chief Digital Officer: Driving Digital Strategy and Innovation
4As The Chief Digital Officer: Driving Digital Strategy and Innovation4As The Chief Digital Officer: Driving Digital Strategy and Innovation
4As The Chief Digital Officer: Driving Digital Strategy and InnovationDonnovan Andrews
 
Lean: A strategy for the digital transformation by Régis Medina
Lean: A strategy for the digital transformation by Régis MedinaLean: A strategy for the digital transformation by Régis Medina
Lean: A strategy for the digital transformation by Régis MedinaInstitut Lean France
 
Building Tech Joint Ventures (27 Nov 2018)
Building Tech Joint Ventures (27 Nov 2018)Building Tech Joint Ventures (27 Nov 2018)
Building Tech Joint Ventures (27 Nov 2018)Slash
 
Managing your Digital Transformation
Managing your Digital TransformationManaging your Digital Transformation
Managing your Digital TransformationScopernia
 
What does a digitally transformed company really look like?
What does a digitally transformed company really look like?What does a digitally transformed company really look like?
What does a digitally transformed company really look like?Dr. Clemens Eckert
 
The Rise of the Chief Digital Officer in 2015
The Rise of the Chief Digital Officer in 2015The Rise of the Chief Digital Officer in 2015
The Rise of the Chief Digital Officer in 2015Nick Benson
 
Creating a digital transformation strategy? Don't forget the human touch
Creating a digital transformation strategy? Don't forget the human touchCreating a digital transformation strategy? Don't forget the human touch
Creating a digital transformation strategy? Don't forget the human touchMike Connor
 
Leading Digital Transformation, extract from book
Leading Digital Transformation, extract from bookLeading Digital Transformation, extract from book
Leading Digital Transformation, extract from bookJoakim Jansson
 
Rethinking Digital - Successful Enablement for the Digital Transformation - i...
Rethinking Digital - Successful Enablement for the Digital Transformation - i...Rethinking Digital - Successful Enablement for the Digital Transformation - i...
Rethinking Digital - Successful Enablement for the Digital Transformation - i...David Terrar
 
Bizagi how create timeline for digital transformation
Bizagi   how create timeline for digital transformationBizagi   how create timeline for digital transformation
Bizagi how create timeline for digital transformationMersao52
 
7 Ways to Lead Digital Transformation Without Being an IT Specialist
7 Ways to Lead Digital Transformation Without Being an IT Specialist7 Ways to Lead Digital Transformation Without Being an IT Specialist
7 Ways to Lead Digital Transformation Without Being an IT SpecialistVistage UK
 
Leading Digital Turning Tech into Business Transformation
Leading Digital Turning Tech into Business TransformationLeading Digital Turning Tech into Business Transformation
Leading Digital Turning Tech into Business TransformationCapgemini
 
Digital Transformation Scotland 2017
Digital Transformation Scotland 2017Digital Transformation Scotland 2017
Digital Transformation Scotland 2017Ray Bugg
 
Building Blocks of Digital Transformation
Building Blocks of Digital TransformationBuilding Blocks of Digital Transformation
Building Blocks of Digital TransformationGokul Alex
 
Building a Case for Digital Transformation - Getting the Board on board
Building a Case for Digital Transformation - Getting the Board on boardBuilding a Case for Digital Transformation - Getting the Board on board
Building a Case for Digital Transformation - Getting the Board on boardDigital Chameleon Learning
 
Digital Transformation 2018 - Edinburgh
Digital Transformation 2018 - EdinburghDigital Transformation 2018 - Edinburgh
Digital Transformation 2018 - EdinburghRay Bugg
 
The Five Horsemen of Digital Disruption
The Five Horsemen of Digital DisruptionThe Five Horsemen of Digital Disruption
The Five Horsemen of Digital DisruptionPrecog Digital
 
What is digital what is transformation
What is digital what is transformationWhat is digital what is transformation
What is digital what is transformationDavid Edmundson-Bird
 

What's hot (20)

4As The Chief Digital Officer: Driving Digital Strategy and Innovation
4As The Chief Digital Officer: Driving Digital Strategy and Innovation4As The Chief Digital Officer: Driving Digital Strategy and Innovation
4As The Chief Digital Officer: Driving Digital Strategy and Innovation
 
Lean: A strategy for the digital transformation by Régis Medina
Lean: A strategy for the digital transformation by Régis MedinaLean: A strategy for the digital transformation by Régis Medina
Lean: A strategy for the digital transformation by Régis Medina
 
Building Tech Joint Ventures (27 Nov 2018)
Building Tech Joint Ventures (27 Nov 2018)Building Tech Joint Ventures (27 Nov 2018)
Building Tech Joint Ventures (27 Nov 2018)
 
Managing your Digital Transformation
Managing your Digital TransformationManaging your Digital Transformation
Managing your Digital Transformation
 
What_Is_Digital_Mastery
What_Is_Digital_MasteryWhat_Is_Digital_Mastery
What_Is_Digital_Mastery
 
What does a digitally transformed company really look like?
What does a digitally transformed company really look like?What does a digitally transformed company really look like?
What does a digitally transformed company really look like?
 
The Rise of the Chief Digital Officer in 2015
The Rise of the Chief Digital Officer in 2015The Rise of the Chief Digital Officer in 2015
The Rise of the Chief Digital Officer in 2015
 
Creating a digital transformation strategy? Don't forget the human touch
Creating a digital transformation strategy? Don't forget the human touchCreating a digital transformation strategy? Don't forget the human touch
Creating a digital transformation strategy? Don't forget the human touch
 
Leading Digital Transformation, extract from book
Leading Digital Transformation, extract from bookLeading Digital Transformation, extract from book
Leading Digital Transformation, extract from book
 
Rethinking Digital - Successful Enablement for the Digital Transformation - i...
Rethinking Digital - Successful Enablement for the Digital Transformation - i...Rethinking Digital - Successful Enablement for the Digital Transformation - i...
Rethinking Digital - Successful Enablement for the Digital Transformation - i...
 
Bizagi how create timeline for digital transformation
Bizagi   how create timeline for digital transformationBizagi   how create timeline for digital transformation
Bizagi how create timeline for digital transformation
 
7 Ways to Lead Digital Transformation Without Being an IT Specialist
7 Ways to Lead Digital Transformation Without Being an IT Specialist7 Ways to Lead Digital Transformation Without Being an IT Specialist
7 Ways to Lead Digital Transformation Without Being an IT Specialist
 
Leading Digital Turning Tech into Business Transformation
Leading Digital Turning Tech into Business TransformationLeading Digital Turning Tech into Business Transformation
Leading Digital Turning Tech into Business Transformation
 
Digital Transformation Scotland 2017
Digital Transformation Scotland 2017Digital Transformation Scotland 2017
Digital Transformation Scotland 2017
 
Building Blocks of Digital Transformation
Building Blocks of Digital TransformationBuilding Blocks of Digital Transformation
Building Blocks of Digital Transformation
 
Building a Case for Digital Transformation - Getting the Board on board
Building a Case for Digital Transformation - Getting the Board on boardBuilding a Case for Digital Transformation - Getting the Board on board
Building a Case for Digital Transformation - Getting the Board on board
 
Digital Transformation 2018 - Edinburgh
Digital Transformation 2018 - EdinburghDigital Transformation 2018 - Edinburgh
Digital Transformation 2018 - Edinburgh
 
The Five Horsemen of Digital Disruption
The Five Horsemen of Digital DisruptionThe Five Horsemen of Digital Disruption
The Five Horsemen of Digital Disruption
 
What is digital what is transformation
What is digital what is transformationWhat is digital what is transformation
What is digital what is transformation
 
[Slides] Digital Transformation, with Brian Solis
[Slides] Digital Transformation, with Brian Solis[Slides] Digital Transformation, with Brian Solis
[Slides] Digital Transformation, with Brian Solis
 

Viewers also liked

Risk Management in the Age of Disruption
Risk Management in the Age of DisruptionRisk Management in the Age of Disruption
Risk Management in the Age of DisruptionAlan Laubsch
 
An Introduction to Data Gravity by John Tkaczewski of FileCatalyst
An Introduction to Data Gravity by John Tkaczewski of FileCatalystAn Introduction to Data Gravity by John Tkaczewski of FileCatalyst
An Introduction to Data Gravity by John Tkaczewski of FileCatalystETCenter
 
new Techniques at internal audit
new Techniques at internal auditnew Techniques at internal audit
new Techniques at internal auditMohammad Draidi
 
Disruption and Your Firm's Risk Appetite
Disruption and Your Firm's Risk AppetiteDisruption and Your Firm's Risk Appetite
Disruption and Your Firm's Risk AppetiteThe Risk Institute
 
Sara Melki Bold Magazine 2015
Sara Melki Bold Magazine 2015Sara Melki Bold Magazine 2015
Sara Melki Bold Magazine 2015Valerie Nehme
 
Solving Compliance Challenges Across Digital Channels
Solving Compliance Challenges Across Digital ChannelsSolving Compliance Challenges Across Digital Channels
Solving Compliance Challenges Across Digital ChannelsR2integrated
 
Digital disruption and corruption
Digital disruption and corruptionDigital disruption and corruption
Digital disruption and corruptionMelda Tanyeri
 
The Postdigital Enterprise: Harnessing Change, Managing Disruption
The Postdigital Enterprise: Harnessing Change, Managing DisruptionThe Postdigital Enterprise: Harnessing Change, Managing Disruption
The Postdigital Enterprise: Harnessing Change, Managing DisruptionCorey O'Neal
 
AvePoint - Managing the SharePoint Disruption
AvePoint - Managing the SharePoint DisruptionAvePoint - Managing the SharePoint Disruption
AvePoint - Managing the SharePoint Disruptiongarthluke
 
QlikView For Healthcare From Top Line Strategies
QlikView For Healthcare From Top Line StrategiesQlikView For Healthcare From Top Line Strategies
QlikView For Healthcare From Top Line StrategiesTopLine Strategies
 
Carbon matters print: global tipping points
Carbon matters print: global tipping pointsCarbon matters print: global tipping points
Carbon matters print: global tipping pointsAlan Laubsch
 
Board Governance and Emerging Risks in the C21
Board Governance and Emerging Risks in the C21Board Governance and Emerging Risks in the C21
Board Governance and Emerging Risks in the C21FERMA
 
Internal Audit as a decision making tool
Internal Audit as a decision making toolInternal Audit as a decision making tool
Internal Audit as a decision making toolsandesh mundra
 
Use Of Techniques And Technology In Internal Audit
Use Of Techniques And Technology In Internal AuditUse Of Techniques And Technology In Internal Audit
Use Of Techniques And Technology In Internal AuditManoj Agarwal
 
Business Discovery for Financial Services using QlikView
Business Discovery for Financial Services using QlikViewBusiness Discovery for Financial Services using QlikView
Business Discovery for Financial Services using QlikViewQlikView-India
 
EU/US boards’ approach to cyber risk governance - webinar presentation
EU/US boards’ approach to cyber risk governance - webinar presentationEU/US boards’ approach to cyber risk governance - webinar presentation
EU/US boards’ approach to cyber risk governance - webinar presentationFERMA
 
The four changes in IT because of digital technology
The four changes in IT because of digital technologyThe four changes in IT because of digital technology
The four changes in IT because of digital technologyMike Shaw
 
Digital Disruption in the Workplace
Digital Disruption in the WorkplaceDigital Disruption in the Workplace
Digital Disruption in the WorkplaceCushman & Wakefield
 

Viewers also liked (19)

Risk Management in the Age of Disruption
Risk Management in the Age of DisruptionRisk Management in the Age of Disruption
Risk Management in the Age of Disruption
 
An Introduction to Data Gravity by John Tkaczewski of FileCatalyst
An Introduction to Data Gravity by John Tkaczewski of FileCatalystAn Introduction to Data Gravity by John Tkaczewski of FileCatalyst
An Introduction to Data Gravity by John Tkaczewski of FileCatalyst
 
new Techniques at internal audit
new Techniques at internal auditnew Techniques at internal audit
new Techniques at internal audit
 
Disruption and Your Firm's Risk Appetite
Disruption and Your Firm's Risk AppetiteDisruption and Your Firm's Risk Appetite
Disruption and Your Firm's Risk Appetite
 
Sara Melki Bold Magazine 2015
Sara Melki Bold Magazine 2015Sara Melki Bold Magazine 2015
Sara Melki Bold Magazine 2015
 
Solving Compliance Challenges Across Digital Channels
Solving Compliance Challenges Across Digital ChannelsSolving Compliance Challenges Across Digital Channels
Solving Compliance Challenges Across Digital Channels
 
Digital disruption and corruption
Digital disruption and corruptionDigital disruption and corruption
Digital disruption and corruption
 
The Postdigital Enterprise: Harnessing Change, Managing Disruption
The Postdigital Enterprise: Harnessing Change, Managing DisruptionThe Postdigital Enterprise: Harnessing Change, Managing Disruption
The Postdigital Enterprise: Harnessing Change, Managing Disruption
 
AvePoint - Managing the SharePoint Disruption
AvePoint - Managing the SharePoint DisruptionAvePoint - Managing the SharePoint Disruption
AvePoint - Managing the SharePoint Disruption
 
QlikView For Healthcare From Top Line Strategies
QlikView For Healthcare From Top Line StrategiesQlikView For Healthcare From Top Line Strategies
QlikView For Healthcare From Top Line Strategies
 
Carbon matters print: global tipping points
Carbon matters print: global tipping pointsCarbon matters print: global tipping points
Carbon matters print: global tipping points
 
Board Governance and Emerging Risks in the C21
Board Governance and Emerging Risks in the C21Board Governance and Emerging Risks in the C21
Board Governance and Emerging Risks in the C21
 
Internal Audit as a decision making tool
Internal Audit as a decision making toolInternal Audit as a decision making tool
Internal Audit as a decision making tool
 
Use Of Techniques And Technology In Internal Audit
Use Of Techniques And Technology In Internal AuditUse Of Techniques And Technology In Internal Audit
Use Of Techniques And Technology In Internal Audit
 
Business Discovery for Financial Services using QlikView
Business Discovery for Financial Services using QlikViewBusiness Discovery for Financial Services using QlikView
Business Discovery for Financial Services using QlikView
 
EU/US boards’ approach to cyber risk governance - webinar presentation
EU/US boards’ approach to cyber risk governance - webinar presentationEU/US boards’ approach to cyber risk governance - webinar presentation
EU/US boards’ approach to cyber risk governance - webinar presentation
 
Digital Disruption: From Zero to Sixty
Digital Disruption: From Zero to SixtyDigital Disruption: From Zero to Sixty
Digital Disruption: From Zero to Sixty
 
The four changes in IT because of digital technology
The four changes in IT because of digital technologyThe four changes in IT because of digital technology
The four changes in IT because of digital technology
 
Digital Disruption in the Workplace
Digital Disruption in the WorkplaceDigital Disruption in the Workplace
Digital Disruption in the Workplace
 

Similar to Innovation In Professional Services - Sectors Facing Digital Disruption

Digital Disruption Finance Melb Nov 18th 2015
Digital Disruption Finance Melb Nov 18th 2015Digital Disruption Finance Melb Nov 18th 2015
Digital Disruption Finance Melb Nov 18th 2015Coding Workshops for Kids
 
NSW Service Design Playbook
NSW Service Design PlaybookNSW Service Design Playbook
NSW Service Design PlaybookPenny Webb-Smart
 
Workshop: Raising your Organization’s Digital IQ (Kevin Olp)
Workshop: Raising your Organization’s Digital IQ (Kevin Olp)Workshop: Raising your Organization’s Digital IQ (Kevin Olp)
Workshop: Raising your Organization’s Digital IQ (Kevin Olp)Digital Workplace Experience
 
Open Innovation Deloitte Def #smc
Open Innovation Deloitte Def #smcOpen Innovation Deloitte Def #smc
Open Innovation Deloitte Def #smcMartin Kloos
 
MeasureMatch: The Transformational On-Demand Future of Tech & Data Talent
MeasureMatch: The Transformational On-Demand Future of Tech & Data TalentMeasureMatch: The Transformational On-Demand Future of Tech & Data Talent
MeasureMatch: The Transformational On-Demand Future of Tech & Data TalentMeasureMatch
 
Future of Communications & Collaboration for Businesses
Future of Communications & Collaboration for BusinessesFuture of Communications & Collaboration for Businesses
Future of Communications & Collaboration for BusinessesFreedom Communications
 
Presentation on developments in hiring and fintech for HKU Executive certific...
Presentation on developments in hiring and fintech for HKU Executive certific...Presentation on developments in hiring and fintech for HKU Executive certific...
Presentation on developments in hiring and fintech for HKU Executive certific...Kok Tong (K.T.) Khoo
 
Future of Project Management in an era of "Digital Disruption"
Future of Project Management in an era of "Digital Disruption"Future of Project Management in an era of "Digital Disruption"
Future of Project Management in an era of "Digital Disruption"Chintan Oza
 
Innovation Funding for Growth-Oriented Companies in Edmonton
Innovation Funding for Growth-Oriented Companies in EdmontonInnovation Funding for Growth-Oriented Companies in Edmonton
Innovation Funding for Growth-Oriented Companies in EdmontonBoast Capital
 
Huxley Technology Innovation
Huxley Technology InnovationHuxley Technology Innovation
Huxley Technology InnovationSimon Hall
 
Digitization acceleration why it matter for institutional funding and grants...
Digitization acceleration  why it matter for institutional funding and grants...Digitization acceleration  why it matter for institutional funding and grants...
Digitization acceleration why it matter for institutional funding and grants...MzN International
 
Preparing your business for digital transformation
Preparing your business for digital transformationPreparing your business for digital transformation
Preparing your business for digital transformationiCentra Consulting
 
Cloud Computing Cynthia Carpio-beck's Work sample of product-service prese...
Cloud Computing   Cynthia Carpio-beck's  Work sample of product-service prese...Cloud Computing   Cynthia Carpio-beck's  Work sample of product-service prese...
Cloud Computing Cynthia Carpio-beck's Work sample of product-service prese...Cynthia Renée Beck, SCPM, MBA
 
Agile Chennai 2023 | Case Studies on Scaling Agile Adoption with Inspiring Le...
Agile Chennai 2023 | Case Studies on Scaling Agile Adoption with Inspiring Le...Agile Chennai 2023 | Case Studies on Scaling Agile Adoption with Inspiring Le...
Agile Chennai 2023 | Case Studies on Scaling Agile Adoption with Inspiring Le...AgileNetwork
 
Microsoft Digital Advisory Services
Microsoft Digital Advisory ServicesMicrosoft Digital Advisory Services
Microsoft Digital Advisory ServicesMaria Fonsell
 
CXO Product Head profile - VM
CXO Product Head profile - VMCXO Product Head profile - VM
CXO Product Head profile - VMVijay Mitra
 

Similar to Innovation In Professional Services - Sectors Facing Digital Disruption (20)

Digital Disruption Finance Melb Nov 18th 2015
Digital Disruption Finance Melb Nov 18th 2015Digital Disruption Finance Melb Nov 18th 2015
Digital Disruption Finance Melb Nov 18th 2015
 
NSW Service Design Playbook
NSW Service Design PlaybookNSW Service Design Playbook
NSW Service Design Playbook
 
Workshop: Raising your Organization’s Digital IQ (Kevin Olp)
Workshop: Raising your Organization’s Digital IQ (Kevin Olp)Workshop: Raising your Organization’s Digital IQ (Kevin Olp)
Workshop: Raising your Organization’s Digital IQ (Kevin Olp)
 
Open Innovation Deloitte Def #smc
Open Innovation Deloitte Def #smcOpen Innovation Deloitte Def #smc
Open Innovation Deloitte Def #smc
 
MeasureMatch: The Transformational On-Demand Future of Tech & Data Talent
MeasureMatch: The Transformational On-Demand Future of Tech & Data TalentMeasureMatch: The Transformational On-Demand Future of Tech & Data Talent
MeasureMatch: The Transformational On-Demand Future of Tech & Data Talent
 
Pitch
PitchPitch
Pitch
 
Future of Communications & Collaboration for Businesses
Future of Communications & Collaboration for BusinessesFuture of Communications & Collaboration for Businesses
Future of Communications & Collaboration for Businesses
 
Presentation on developments in hiring and fintech for HKU Executive certific...
Presentation on developments in hiring and fintech for HKU Executive certific...Presentation on developments in hiring and fintech for HKU Executive certific...
Presentation on developments in hiring and fintech for HKU Executive certific...
 
Future of Project Management in an era of "Digital Disruption"
Future of Project Management in an era of "Digital Disruption"Future of Project Management in an era of "Digital Disruption"
Future of Project Management in an era of "Digital Disruption"
 
Innovation Funding for Growth-Oriented Companies in Edmonton
Innovation Funding for Growth-Oriented Companies in EdmontonInnovation Funding for Growth-Oriented Companies in Edmonton
Innovation Funding for Growth-Oriented Companies in Edmonton
 
Huxley Technology Innovation
Huxley Technology InnovationHuxley Technology Innovation
Huxley Technology Innovation
 
Digitization acceleration why it matter for institutional funding and grants...
Digitization acceleration  why it matter for institutional funding and grants...Digitization acceleration  why it matter for institutional funding and grants...
Digitization acceleration why it matter for institutional funding and grants...
 
Cri 5th anniversay background
Cri 5th anniversay background Cri 5th anniversay background
Cri 5th anniversay background
 
Preparing your business for digital transformation
Preparing your business for digital transformationPreparing your business for digital transformation
Preparing your business for digital transformation
 
Cloud Computing Cynthia Carpio-beck's Work sample of product-service prese...
Cloud Computing   Cynthia Carpio-beck's  Work sample of product-service prese...Cloud Computing   Cynthia Carpio-beck's  Work sample of product-service prese...
Cloud Computing Cynthia Carpio-beck's Work sample of product-service prese...
 
Women in Tech Flipbook
Women in Tech FlipbookWomen in Tech Flipbook
Women in Tech Flipbook
 
Women in Tech Flipbook
Women in Tech FlipbookWomen in Tech Flipbook
Women in Tech Flipbook
 
Agile Chennai 2023 | Case Studies on Scaling Agile Adoption with Inspiring Le...
Agile Chennai 2023 | Case Studies on Scaling Agile Adoption with Inspiring Le...Agile Chennai 2023 | Case Studies on Scaling Agile Adoption with Inspiring Le...
Agile Chennai 2023 | Case Studies on Scaling Agile Adoption with Inspiring Le...
 
Microsoft Digital Advisory Services
Microsoft Digital Advisory ServicesMicrosoft Digital Advisory Services
Microsoft Digital Advisory Services
 
CXO Product Head profile - VM
CXO Product Head profile - VMCXO Product Head profile - VM
CXO Product Head profile - VM
 

Innovation In Professional Services - Sectors Facing Digital Disruption

  • 2. About Us Matthew Ho ● Deloitte, Next Digital, Airbnb ● Started Native Tongue, Tapmint ● Twitter @inspiredworlds Head of Product Development & Marketing
  • 3. Want to start digital marketing? Download free chapter “Start Digital Marketing” www.inspiredworlds.com
  • 4. World’s largest taxi company owns no taxis
  • 5. World’s largest media company creates no content
  • 6. World’s largest accom provider owns no real estate
  • 7. Why do you want to innovate?
  • 8. Pick services from global marketplaces
  • 9. Spend by Australian business on Upwork
  • 10. Upwork in Australia ● Australians spent $60million in 2013 ● #1 online hiring country per capita ● #2 client market by total value globally
  • 11. New skills people are seeking ○ Electrical engineering ○ Data scientists ○ 3D modelling ○ Lawyers ○ Accountants ○ Financial Analysts
  • 12. New skills people are seeking
  • 13. New skills people are seeking
  • 14. Need an experienced mechanical engineer?
  • 15. I have jet engine designs in my freelancer portfolio
  • 16. Design a hydraulic loading shipping container
  • 17. Hire McKinsey Consultant With 7 years experience
  • 18. Choose services from local marketplaces
  • 19. Find a professional in specialist fields Management consulting Human Resources Legal services
  • 20. Digital disruption in accounting ● Desktop software --> cloud ● More SME’s can access accounting software ● More data available ● More points of integration
  • 21. Digital disruption in accounting 66% of SME’s would replace services accountant currently performs with cloud based services
  • 22. Digital disruption in accounting 50% of SME’s would change accountants if they didn’t embrace a cloud offering
  • 23. Accounting tasks replaced by software ● Manual data entry ● Book keeping ● Year-end financial reporting ● BAS lodgements ● Payroll ● Financial analysis software features “Software is eating the world” - Marc Andreessen
  • 24. Case study: Deloitte Private Deloitte Private work mix
  • 25. Case study: Deloitte Private ● 18,000 Indian workforce ○ tax & financial compliance ○ admin, BD, marketing ● 3,000 dedicated to Australian office ● Move to higher value added services
  • 27. Deloitte Private Connect software ● SAAS for accounting ● Compare your data against aggregate data of 13,000 clients ● Manual compliance is low margin & automated ● Higher value added advisory services on top of DPC data
  • 28. Digital disruption is 10 metres from here
  • 29. Disruption is 10mins from here
  • 30. Part 2: How you can innovate YES, YOU CAN
  • 31. Innovation criteria ● Management buy-in ● Innovation champion ● Starters vs scalers ● Can be trained in entrepreneurial mindset
  • 32. Lightweight policies & fast approvals
  • 33. Models of corporate innovation 1. Starts with awareness 2. Using new services & startups 3. Innovation programs 4. R&D 5. Closed vs Open innovation
  • 34. Models of corporate innovation 5. Innovation portfolios 6. Hackathons 7. Acquisition 8. Corporate Venture Capital 9. Accelerator programs
  • 36. Case study: Suncorp’s FedEx days ● FedEx days ● Adopted from Atlassian ● Build & ship in 1 day ● Started with small team of technical people ● Similar to hackathons ● Some ideas go into production
  • 37. Case study: Suncorp’s FedEx days ● Became a firm wide initiative ● 16,000 people take time out ● Form self managed teams ● Mix of diverse skills ● Teams in different cities compete ● Change mindset to innovation
  • 38. Implementation 1. Define growth goals 2. Start small 3. Awareness 4. Customer discovery days
  • 39. Contact me ● Email: hello@tapmint.com ● Website: http://tapmint.com ● My Twitter: @inspiredworlds ● My blog: http://inspiredworlds.com
  • 40. Become digital enabled Download free chapter “Start Digital Marketing” www.inspiredworlds.com
  • 41. Resources ● Matthew Ho, Amidst boom in Aussie outsourcing and freelancing, Elance-oDesk launches in Australia, Tech In Asia, 3 May 2014. ● Chris Pash, The amazing growth story of Xero in one simple chart, Business Insider, 27 April 2015 ● Sholto MacPherson, How Accountants Can Survive Digital Disruption: ICAA, Digital First 19 Sept 2013 ● Sholto MacPherson, Digital Wave To Push Accountants into Post-Compliance Era: ICAA, Digital First, 18 Sept 2013
  • 42. Resources ● Sholto MacPherson, Deloitte Private Connect - How and why did Deloitte build it, Digital First, 4 July 2014 ● Matt Ridley, When Ideas Have Sex, TED Global, 2010 ● Steve Blank, The Search For The Fountain Of Youth - Innovation & Entrepreneurship in the Enterprise, 3 June 2010 ● Paul Hobcraft, Mapping Innovation Across The Three Horizons, Innovation Excellence,, 24 April 2013 ● Exploring the 3 horizons framework, Hype Innovation, 11 Nov 2013.
  • 43. Resources ● Henry Chesbrough, Principles of Innovation, 2009. ● Alex Osterwalder & Yves Pigneur, Business Model Generation, 2010 ● Steve Blank, Lean Goes Better With Coke - The Future of Corporate Innovation, 7 Nov 2013. ● Carie Davis, Startup Weekend at Coke - Building Entrepreneurship in the enterprise, Coca-Cola, 3 Jul 2013. ● Allie Coyne, Carsales tests developer innovation with 'hackathon', itnews.com.au, 11 Oct 2013. ● innovation.carsales.com.au
  • 44. Resources ● Nadia Cameron, Technology, Simplicity, and Culture: Behind The Scenes of Sensis’ Digital Transformation, CMO, 18 Dec 2014 ● Finding A New Business In The Every Day, IDEO, 2014
  • 45. Resources People interviewed / sources: ○ James Drucza (Tapmint) ○ Ping Wang (ex-transformation team, IAG) ○ Kelly Brough (ex-GM, Sensis) ○ Kiran Kumar (ex-Suncorp) ○ Ben Reid (ex-BD, Muru-D)