AvePoint - Managing the SharePoint Disruption


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Managing the SharePoint Disruption. Ensuring your business gain exceeds your business pain.

In many organisations, SharePoint is a disruptive technology: it’s no longer business-as-usual for managers, for users, or for IT. SharePoint shines a spotlight on everything that’s good and bad about your company’s business processes, project management, change management, information management policies and IT service delivery.

This presentation will explore the lessons learned and common themes from thousands of organisations, large and small - from IT professionals, managers, developers, end users and CIOs around the globe. This comprehensive discussion will highlight the business, cultural and technical impact of SharePoint on an organisation - the business values and the “gotchas”. You’ll learn the steps you can take to plan for and implement SharePoint as a platform that will support a dynamic enterprise.

You will take away a framework within which to understand and communicate the role of SharePoint in your organisation, a punch list of issues to consider in your planning and deployment and an understanding of the business, technical, cultural and procedural components of a successful SharePoint implementation.

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AvePoint - Managing the SharePoint Disruption

  1. 1. SHARE CONFERENCE 2011 Manly Beach, NSW, AustraliaManaging theSharePoint DisruptionGarth LukeGeneral Manager, AvePoint AustraliaVP, Sales, AvePoint, Inc.
  2. 2. Garth Luke - History General Manager, AvePoint : ANZ, South Africa Vice President of Sales, and  Over 15 years experience in the technology sector  Started with Microsoft in 1996. Enjoyed the following roles:  Consultant  DB Admin  Programmer  Project Manager  IT Manager  Product Manager  Has experience talking to CXO, Director, Global Architects in EMEA, North America, ANZ.  Extensive knowledge of ECM, SQL Server, Web Dev, and I.T. Infrastructure Management  @GarthLuke on Twitter
  3. 3. Garth Luke - Today General Manager, AvePoint Australia Vice President of Sales, AvePoint, Inc.  Based in Santa Clara, CA, USA (The Heart of Silicon Valley)  Sales (Channel, Direct)  Marketing  Technical Pre-Sales  Support (AU Only)
  4. 4. AvePoint Company OverviewWorld’s Largest Provider of Enterprise-Class Governance Solutions for Microsoft SharePointBackup & Recovery, Administration, Replication, Migration, Compliance, Storage Optimization Company Background Products & Customer Growth Founded 2001 40 10000 Customer Headquarters Jersey City, NJ 8000 Customers 30 s Products Development USA 6000 20 4000 Offices 19 across 5 continents 10 2000 Employees 950 (650 in R&D, 70 MCTS) 0 0 Customers Over 10,000 Deloitte Fast 500, Inc. 1000, Awards Ernest & Young EOY 2010 A depth Managed Microsoft Gold Certified ISV Partner, Microsoft The Only SharePoint Focused ISV Partner who is a global MTC Alliance member
  5. 5. How is SharePoint“disruptive”
  6. 6. We can’t getanything deliveredbecause they keepadding requirements
  7. 7. We can’t keep upwith the demand…
  8. 8. We can’t get enoughfunding…
  9. 9. They don’tunderstand…
  10. 10. My boss doesn’tunderstand…
  11. 11. We don’tunderstand…
  12. 12. SharePoint shines aspotlight oneverything that’swrong with us
  13. 13. How do you managethis disruption?
  14. 14. The answer lies inthe questions…
  15. 15. WHERE are we going?Understand enterprise strategy
  16. 16. Vision
  17. 17. Why SharePoint?Align SharePoint with your enterprisestrategy
  18. 18. Deliver strategic valueSharePoint doesn’tmatter.Business matters.
  19. 19. Alignment
  20. 20. Where & Why: Strategy & Alignment• What is the enterprise strategy?• How does SharePoint fit into the enterprise strategy?
  21. 21. WHAT are we doing?Define the requirements for each solution
  22. 22. Deliver a SolutionSharePoint doesn’tmatter.The Solution matters.
  23. 23. WHAT? What are we doing? Requirements Categorize requirements Metrics
  24. 24. What: Requirements• What are we doing?• Why are we doing it?• Who is behind requirements?• How do we know it worked?
  25. 25. HOW do we do it?Establish a process for delivering solutions
  26. 26. A Discipline of the 4 D’s Define Define the problem Design the solution Define Deploy Design Develop the solution Validate Design Develop Deploy the solution Delegate to operations Develop Do it again!
  27. 27. How: Process• What is our process?• How do we manage it?
  28. 28. WHO does it?Define roles, responsibilities andaccountability
  29. 29. Define Roles & Responsibilities• Who gathers requirements?• Who determines the solution?• Who builds the solution?• Who deploys the solution?• Who manages the project?
  30. 30. WHO is involved? Identify your constituencies  Who drives SharePoint and why?  Who is impacted by SharePoint?  Understand the dynamics of and between each of these groups
  31. 31. Who: People Matter• Who is on the project team?• Does the team have the skills?• Who are other constituents?• What matters to them?
  32. 32. WHEN are we doing it?Commit to ongoing, continuousimprovement
  33. 33. Long term commitment to innovating andimproving • This is an ongoing journey • Step by step • Evolutionary process • Budget for 2012, 13, 14, 15?
  34. 34. Deliver a Trusted ServiceSharePointmatters.
  35. 35. Build A Platform Users Can TrustArchitect SharePoint as aplatform that happens todeliver the first solution
  36. 36. Build A Platform Users Can TrustOptimize the service for theorganization rather thanproduce what iseasy, cheap, or expedientfor this project
  37. 37. When: Continuous Improvement• Is there a long-term commitment to SharePoint?• Is there an understanding of steps and evolution versus deployment?
  38. 38. Managing the SharePoint Disruption WHERE: Enterprise strategy WHY: Alignment of SharePoint with enterprise strategy WHAT: The Solution HOW: Business Process WHO: Roles & Responsibilities WHEN: Continuous Improvement
  39. 39. What is SharePoint governance
  40. 40. What is governance? Governance defines thepeople, processes, policies and technologies that deliver a service
  42. 42. BUSINESS PeoplePolicy Process Technology
  43. 43. Accountability
  44. 44. Quality
  45. 45. Restrictions
  46. 46. Appropriateness
  47. 47. Discoverability
  48. 48. Compliance
  49. 49. Storage
  50. 50. Resources TechNet  http://technet.microsoft.com/en-us/sharepoint/ff800826.aspx  http://technet.microsoft.com/en-us/solutionaccelerators/dd320379 SharePoint Adoption Kit  http://sharepoint.microsoft.com/iusesharepoin ADDITIONAL RESOURCES Questions & Answers Please submit your evaluations!
  51. 51. Questions
  52. 52. Contact AvePoint Garth Luke Vice President of Sales | GM AvePoint Australia Garth.Luke@AvePoint.com Christian Lucarelli Director of Sales, Australasia Christian.Lucarelli@AvePoint.com Michael Rain Systems Engineering Manager Michael.Rain@AvePoint.com Yuyu Wang Support & Dev Manager Yuyu.Wang@AvePoint.com OR Sales_AU@AvePoint.comAvePoint Australasia | Level 22, Collins Street, Melbourne, Australia | (03) 9620 0200