Adding visuals in the old IVR system can increase the productivity of your call centers thereby providing better customer services to the customers.

1. Customers fall in satisfaction levels with
the existing IVR system.
- Forrester Research
Mobile App to call back for call center
With Visualyzr, there is no need to hold or wait for the
response to your customers regardless of where the
conversation begins- web, mobile or inbound call.
Our cloud-based technology can be easily adaptable with
your existing system with least impact on your business
processes.
Benefits to your call centers with Visualyzr
Better Customer Experience
Eliminating the holding time and saving
their valuable time
Reduced Cost for Call Centers
Lower handle times, abandon rates and
telecom costs
Gain Brand Loyalty
Increased sales and way to get new
customers
Visualyzr is the call centers new future
Users can get enhanced self-service facility that means a lot less calls to call center agents to handle.
For call center agents- self –service to their customers means less and shorter calls for them to handle.
Whereas for customers- no more holding time or annoying IVR systems, only best service with
Visualyzr mobile app.
Cloud-Based
A fully hosted cloud-based mobile app easily connects with your caller to real-time information, such as
pay bill, subscription services, transactions and live agents.
This service offers:
 Reduced costs
 Cloud-based deployment
 Highly available ad scalable
 Easily configurable
Join Us for Live Demo at www.visualyzr.com
Learn how Visualyzr help you increase sales, lowering handling time and increase customers satisfaction
and retention.
VISUALYZR
The Call Center Experience
Visualyzr
Respondents said they were frustrated
when asked to repeat information after
being transferred to another agent.
- 2009 UK Survey
69%
10%