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Scottish Jazz Federation 
        Promoters Forum




Digital Audience Development
A strategy for social media events promotion by Inner Ear
Digital Audience Development


• Inner Ear
   o Website
   o Social media use
   o Radio Magnetic
• Social Media Services
   o Platforms
   o Networks
   o Tools
• Online Promotion Strategy
   o Step-by-step
   o Reference to Jazz Bites
   o Discussion on how this applies to your events
Inner Ear


• Digital media production and promotion
• Established 30 September 2000
• Content creation
   o Audio, video, blogs and images
• Content communication
   o Social media marketing
• Training and consultancy
• Use of social media
   o Website http://www.innerear.co.uk
   o Ideas Blog http://innerear.posterous.com
   o Delicious http://www.delicious.com
   o Issuu http://www.issuu.com
   o Vimeo http://www.vimeo.com/innereartv
   o Twitter http://www.twitter.com/innerearuk
Radio Magnetic


•   Inner Ear's own entertainment media brand
•   Alternative and underground music internet radio station
•   Broadcast began: Monday 19 March 2001
•   UK's longest running independent internet radio station
•   Shop front for Inner Ear
•   Promotional platform and testing ground for content
•   Online content and real presence at events
•   Active in social media:
     o Blog-style website http://radiomagnetic.com
     o Facebook http://www.facebook.com/radiomagnetic
     o Mixcloud http://www.mixcloud.com/radiomagnetic
     o Twitter http://www.twitter.com/radiomagnetic
Terms and Definitions


• http://innerear.co.uk/glossary/

• Digital media: content
• Social media: conversation
• RSS
• Embeddable Media
• Tags
• Interaction:
   o Friends, fans and followers
• Services:
   o Platforms, networks and tools
• Web 1.0, Web 2.0 and Web 3.0
Social Media Platforms


For events campaigns, you can seed content on platforms like
these:

•   YouTube (video)
•   Audioboo (audio soundbites)
•   Mixcloud (preview mix)
•   Spotify (playlists)
•   Flickr (promotional photos and flyers)
•   Issuu (event programme)
Social Networks


Content will be shared on these social networks:

• Facebook (fan page and events)
• Twitter (@radiomagnetic and #hashtags)
Social Media Tools


To syndicate content, and help realise the campaign, we will
utilise these tools:

•   Eventbrite (invites and ticket sales)
•   PayPal (ecommerce)
•   Google Maps (location)
•   Google Calendar (scheduling)
•   Posterous (blog)
•   Twitterfeed/Ping.fm (linking services)
•   Cotweet/Tweetdeck (sharing the workload)
•   Twtqpon (offer ticket offers through Twitter)
Online Promotion Strategy


•   Define the Campaign
•   Create and collate content
•   Host content on your blog
•   Setup statistics and measurement tools
•   Schedule post publication
•   Seed content on social media platforms
•   Syndicate across services using connecting tools
•   Share through social networks
•   Start conversations with social media engagement
•   Sell tickets
•   Document the event
•   Use content to reward audience
•   Continue the conversation
•   Analyse effectiveness and plan your next event
Campaign

• Event: Jazz Bites
• Date: Thursday 11 November 2010
• Location: CCA, Glasgow
• Time: 7.30pm—10pm
• Artists: The Nova Scotia Jazz Band, John Goldie Band,
  Breach and John Flemming Quartet
• Ticket Price: £6
• Target: reach 10,000 people
• Channels: see platforms, networks and tools
Content


Create                  Collate

• Audio                 • Audio
   o Preview teaser        o Cloudcast mixes
   o Promotional mix       o Spotify playlists
• Video                 • Video
   o Event trailer         o Music videos
• Images                • Images
   o Digital flyer         o Artist photos
• Text                  • Text
   o Blog posts            o Press releases/biogs
• Interactive           • Interactive
   o Event invitation      o Invitation responses
Create: Blog Posts


 • Consider what you want to
   say about your event
 • Plan out a series of posts
 • Post content can vary, from
   an in-depth interview to a
   single image
 • Media widgets can be
   embedded on to posts
 • Multiple posts can be
   created at one time and
   scheduled for future
   publication
Create: Invitation


 • Create an event
   invitation on your
   website or in Facebook
 • If you want to sell tickets
   directly but don't have a
   shop on your site, use a
   service like EventBrite
 • Or, link to a ticket sales
   link on the venue's
   website
 • Make sure links are
   correct and targeted
Host

• If we were promoting this event as our own we would:
• Post on our own website www.radiomagnetic.com
• Or setup a Posterous blog to use for promoting events
  http://posterous.radiomagnetic.com
• Place content on website and blog (can be either/or)
• Create links between blog and social networks
Statistics


To measure effectiveness of the campaign, we will use the
following analysis tools:

•   Google Analytics (website stats)
•   Google Alerts (mentions in news and blog posts)
•   Tweetreach (Twitter campaign penetration)
•   Feedburner (RSS feed subscription tracking)
Statistics: Google Analytics
Statistics: Feedburner    
Schedule

•   Use Google calendar to plan post publication
•   Invite colleagues to collaborate
•   Schedule content updates
•   Refer to calendar when adding new content to blog
•   Create multiple posts and schedule for future publication
Schedule: Google Calendar    
Seed


Upload created content to relevant platforms, favourite,
like and link collated content

•   Videos to YouTube
•   Audio soundbites to Audioboo
•   Promotional mixes to Mixcloud
•   Playlists in Spotify
•   Photos and pictures to Flickr
•   Event programme to Issuu
Syndicate: Twitterfeed    
Syndicate: TweetDeck    
Syndicate: Cotweet    
Syndicate: Twtqpon    
Share: Facebook
• http://www.facebook.com/
  radiomagnetic
• We manually post content on
  Facebook
• Encourage audience
  engagement with games and
  challenges
• Start conversations
• Likes and comments increase
  exposure exponentially
• Two-way link with website
• Content collated through
  Facebook is then used on
  Twitter
Share: Twitter
• @radiomagnetic
• Posts from
  Facebook are
  automatically
  tweeted
• Retweeted often
• Use specific,
  generic and
  branded #hashtags
• Check often
• Take it in turns to
  monitor and
  respond
Start Conversations

• To track the effectiveness of
  specific campaigns, use a
  unique #hashtag and
  encourage everyone to use
  it in related tweets
• In promoting this event, we
  used #jazzbites
• Retweet content from
  Facebook
• Even a limited number of
  retweets and mentions can
  have a wide-reaching affect
• Reach can be tracked and
  measured
Track Conversations: Tweetreach
Sell Tickets

• Ticket sales can be promoted in a similar manner
• Combining a service like twtqpon with conversation
  starters in Twitter and Facebook can encourage people to
  promote the event for you
• Use a unique #hashtag as your promotional code
• Use content to promote ticket coupon code
• Consider what keywords and trackable links you will use
• Use content and communication to channel sales
Document and Reward

• SJF could make audio and video recordings of Jazz Bites
• If so they should obtain permission from artists
  performing
• Necessary music licences from bodies such as
  PRS, MCPS and PPL should be obtained
• Audience members could be encouraged to capture their
  own media content and share it online
• Event #hashtags can be used in Twitter and similar tags
  on all social media platforms to track reach
• Content is shared with audience members to reward them
Continue the Conversation


• Curate both created and collated content to continue
  the conversation
• Distribute content through a strategically aligned suite of
  social media services
• Ask the audience for feedback and respond positively
Analyse and Plan


• Conduct analysis using Google Alerts and Twitter Search
• Measure campaign reach with Tweetreach, Feedburner
  and Google Analytics
• Evaluate what worked, and what didn't, in the campaign
• Take learnings into account when planning next campaign
• Setup new goals and define protocols (tags and
  #hashtags)
• Plan next campaign
Further Information

• http://www.innerear.co.uk
   o dougal@innerear.co.uk
   o andy@innerear.co.uk
• http://www.delicious.com/innerear
• http://www.slideshare.net/innerear
• http://www.issuu.com/innerear
• http://www.vimeo.com/innereartv
• http://www.facebook.com/innerearuk
• LinkedIn: search in groups for Inner Ear
• Twitter: @innerearuk

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Scottish Jazz Federation Promoters Forum Digital Audience Development

  • 1. Scottish Jazz Federation  Promoters Forum Digital Audience Development A strategy for social media events promotion by Inner Ear
  • 2. Digital Audience Development • Inner Ear o Website o Social media use o Radio Magnetic • Social Media Services o Platforms o Networks o Tools • Online Promotion Strategy o Step-by-step o Reference to Jazz Bites o Discussion on how this applies to your events
  • 3. Inner Ear • Digital media production and promotion • Established 30 September 2000 • Content creation o Audio, video, blogs and images • Content communication o Social media marketing • Training and consultancy • Use of social media o Website http://www.innerear.co.uk o Ideas Blog http://innerear.posterous.com o Delicious http://www.delicious.com o Issuu http://www.issuu.com o Vimeo http://www.vimeo.com/innereartv o Twitter http://www.twitter.com/innerearuk
  • 4.
  • 5. Radio Magnetic • Inner Ear's own entertainment media brand • Alternative and underground music internet radio station • Broadcast began: Monday 19 March 2001 • UK's longest running independent internet radio station • Shop front for Inner Ear • Promotional platform and testing ground for content • Online content and real presence at events • Active in social media: o Blog-style website http://radiomagnetic.com o Facebook http://www.facebook.com/radiomagnetic o Mixcloud http://www.mixcloud.com/radiomagnetic o Twitter http://www.twitter.com/radiomagnetic
  • 6.
  • 7. Terms and Definitions • http://innerear.co.uk/glossary/ • Digital media: content • Social media: conversation • RSS • Embeddable Media • Tags • Interaction: o Friends, fans and followers • Services: o Platforms, networks and tools • Web 1.0, Web 2.0 and Web 3.0
  • 8. Social Media Platforms For events campaigns, you can seed content on platforms like these: • YouTube (video) • Audioboo (audio soundbites) • Mixcloud (preview mix) • Spotify (playlists) • Flickr (promotional photos and flyers) • Issuu (event programme)
  • 9. Social Networks Content will be shared on these social networks: • Facebook (fan page and events) • Twitter (@radiomagnetic and #hashtags)
  • 10. Social Media Tools To syndicate content, and help realise the campaign, we will utilise these tools: • Eventbrite (invites and ticket sales) • PayPal (ecommerce) • Google Maps (location) • Google Calendar (scheduling) • Posterous (blog) • Twitterfeed/Ping.fm (linking services) • Cotweet/Tweetdeck (sharing the workload) • Twtqpon (offer ticket offers through Twitter)
  • 11. Online Promotion Strategy • Define the Campaign • Create and collate content • Host content on your blog • Setup statistics and measurement tools • Schedule post publication • Seed content on social media platforms • Syndicate across services using connecting tools • Share through social networks • Start conversations with social media engagement • Sell tickets • Document the event • Use content to reward audience • Continue the conversation • Analyse effectiveness and plan your next event
  • 12. Campaign • Event: Jazz Bites • Date: Thursday 11 November 2010 • Location: CCA, Glasgow • Time: 7.30pm—10pm • Artists: The Nova Scotia Jazz Band, John Goldie Band, Breach and John Flemming Quartet • Ticket Price: £6 • Target: reach 10,000 people • Channels: see platforms, networks and tools
  • 13. Content Create Collate • Audio • Audio o Preview teaser o Cloudcast mixes o Promotional mix o Spotify playlists • Video • Video o Event trailer o Music videos • Images • Images o Digital flyer o Artist photos • Text • Text o Blog posts o Press releases/biogs • Interactive • Interactive o Event invitation o Invitation responses
  • 14. Create: Blog Posts • Consider what you want to say about your event • Plan out a series of posts • Post content can vary, from an in-depth interview to a single image • Media widgets can be embedded on to posts • Multiple posts can be created at one time and scheduled for future publication
  • 15. Create: Invitation • Create an event invitation on your website or in Facebook • If you want to sell tickets directly but don't have a shop on your site, use a service like EventBrite • Or, link to a ticket sales link on the venue's website • Make sure links are correct and targeted
  • 16. Host • If we were promoting this event as our own we would: • Post on our own website www.radiomagnetic.com • Or setup a Posterous blog to use for promoting events http://posterous.radiomagnetic.com • Place content on website and blog (can be either/or) • Create links between blog and social networks
  • 17. Statistics To measure effectiveness of the campaign, we will use the following analysis tools: • Google Analytics (website stats) • Google Alerts (mentions in news and blog posts) • Tweetreach (Twitter campaign penetration) • Feedburner (RSS feed subscription tracking)
  • 20. Schedule • Use Google calendar to plan post publication • Invite colleagues to collaborate • Schedule content updates • Refer to calendar when adding new content to blog • Create multiple posts and schedule for future publication
  • 22. Seed Upload created content to relevant platforms, favourite, like and link collated content • Videos to YouTube • Audio soundbites to Audioboo • Promotional mixes to Mixcloud • Playlists in Spotify • Photos and pictures to Flickr • Event programme to Issuu
  • 27. Share: Facebook • http://www.facebook.com/ radiomagnetic • We manually post content on Facebook • Encourage audience engagement with games and challenges • Start conversations • Likes and comments increase exposure exponentially • Two-way link with website • Content collated through Facebook is then used on Twitter
  • 28. Share: Twitter • @radiomagnetic • Posts from Facebook are automatically tweeted • Retweeted often • Use specific, generic and branded #hashtags • Check often • Take it in turns to monitor and respond
  • 29. Start Conversations • To track the effectiveness of specific campaigns, use a unique #hashtag and encourage everyone to use it in related tweets • In promoting this event, we used #jazzbites • Retweet content from Facebook • Even a limited number of retweets and mentions can have a wide-reaching affect • Reach can be tracked and measured
  • 31. Sell Tickets • Ticket sales can be promoted in a similar manner • Combining a service like twtqpon with conversation starters in Twitter and Facebook can encourage people to promote the event for you • Use a unique #hashtag as your promotional code • Use content to promote ticket coupon code • Consider what keywords and trackable links you will use • Use content and communication to channel sales
  • 32. Document and Reward • SJF could make audio and video recordings of Jazz Bites • If so they should obtain permission from artists performing • Necessary music licences from bodies such as PRS, MCPS and PPL should be obtained • Audience members could be encouraged to capture their own media content and share it online • Event #hashtags can be used in Twitter and similar tags on all social media platforms to track reach • Content is shared with audience members to reward them
  • 33. Continue the Conversation • Curate both created and collated content to continue the conversation • Distribute content through a strategically aligned suite of social media services • Ask the audience for feedback and respond positively
  • 34. Analyse and Plan • Conduct analysis using Google Alerts and Twitter Search • Measure campaign reach with Tweetreach, Feedburner and Google Analytics • Evaluate what worked, and what didn't, in the campaign • Take learnings into account when planning next campaign • Setup new goals and define protocols (tags and #hashtags) • Plan next campaign
  • 35. Further Information • http://www.innerear.co.uk o dougal@innerear.co.uk o andy@innerear.co.uk • http://www.delicious.com/innerear • http://www.slideshare.net/innerear • http://www.issuu.com/innerear • http://www.vimeo.com/innereartv • http://www.facebook.com/innerearuk • LinkedIn: search in groups for Inner Ear • Twitter: @innerearuk