1. TALLINNA ÜLIKOOL
Baseer Ahmad Baheer
PhD Student
David Lamas, Sonia Sousa
INSTITUTE OF INFORMATICS
Supervisors 25FEB
2015
A Reference Model for the Deployment of
e-Governance in Developing Countries
3. 3
What is e-Governance?
ICT Enabled Governance
People
Processes
Technology
Resources
Introduction
My Research
Problems
Progress
Goals
Questions
Methodology
Outcomes
4. 4
How e-Governance help?
Governance
Bad Governance
● Accountable
● Transparent
● Responsive
● Equitable and
Inclusive
Good Governance
● Effective and Efficient
● Follows the rules of law
● Participatory
e-Governance
Improving
Information
Delivery
Citizen
Participation
in Decision
Making
Accountable
and
Transparent
Governments
Introduction
My Research
Problems
Progress
Goals
Questions
Methodology
Outcomes
5. 5
How e-Governance help?
CORRUPTION PERCEPTIONS INDEX 2014: RESULTS
https://www.transparency.orgSource:
Introduction
My Research
Problems
Progress
Goals
Questions
Methodology
Outcomes
6. 6
How e-Governance help?
CORRUPTION PERCEPTIONS INDEX 2014: RESULTS
https://www.transparency.orgSource:
Source: United Nations E-government Survey 2014
Introduction
My Research
Problems
Progress
Goals
Questions
Methodology
Outcomes
7. 7
Interoperability framework
Interoperability is the ability of
making systems and organizations
work together (inter-operate).
Introduction
My Research
Problems
Progress
Goals
Questions
Methodology
Outcomes
8. 8
e-Governance is one of the priorities of
Afghan Government.
Introduction
My Research
Problems
Progress
Goals
Questions
Methodology
Outcomes
10. 10
is based on problem-based research framework
My Research
Research Topic Goals
Research Question/Hypothesis
Research
Problem
Literature Review
Results
Addresses Delimits
Supports and Evaluates all
MethodologyConclusion
Determine
ProducePermit
Answers
Introduction
My Research
Problems
Progress
Goals
Questions
Methodology
Outcomes
11. 11
Many information systems
Standalone/Isolated information system
Still, much paperwork in the back office
A lot of paperwork for citizens
Data Redundancy/Duplicated Systems
Organizational centric not citizen centric
Lack of Public Awareness
Research Problem
Shortage of enough funds
Introduction
My Research
Problems
Progress
Goals
Questions
Methodology
Outcomes
12. 12
Research Goals
The primary goal is to
develop a reference
model and to incorporate
design recommendations
for the deployment of e-
Governance services in
developing countries.
Introduction
My Research
Problems
Progress
Goals
Questions
Methodology
Outcomes
13. 13
Research Questions
RQ1: What type of reference model do the developing
countries need to deploy e-Governance?
RQ1.1: Are there patterns of device usage that are consistent across
developing countries?
1.1. Are there existing design recommendations that can be tailored
to such patterns?
1.2. Are there similar solutions elsewhere would succeed in this
particular case?
Introduction
My Research
Problems
Progress
Goals
Questions
Methodology
Outcomes
14. 14
Research Questions
Continued...
RQ2: What characterizes a
reference model and modeling
tools for the developing
countries needs within the e-
Governance sector?
RQ3: What design recommendations,
including technical guidelines, policies
and regulations, are needed to
implement and facilitate e-Governance
in developing countries?
Introduction
My Research
Problems
Progress
Goals
Questions
Methodology
Outcomes
15. 15
Research Methodology
LiteratureReview
Contextua
lInquiry
Research
through
Design
the work in the state of art
e-Governance
existing Solutions
e-Governance
Practices/Solution
Soundly situate
in the field of
assess the state of
What is there, what works, what
doesn’t and what are the needs?
Select a Research
Question
Scoping
Study
Conduct
Keywords
Extract
Literatures
Search
Relevant
papers Select
Selected
papers Code
Selected
papers Analyze
Results
Produce
On
Design
Recommen
dations
Concepts Early Prototype
Functional
Prototype
Interoperability framework
Policy Framework
Technical
Guidelines
Regulations
Introduction
My Research
Problems
Progress
Goals
Questions
Methodology
Outcomes
16. 16
Expected Outcomes
Reports on literature review
Reports on case studies
Reports on documents review
A reference model
HCI design recommendations that includes:
A policy framework
A set of technical guidelines
A set of regulations
A prototype of customized interoperability framework
Introduction
My Research
Problems
Progress
Outlook
Goals
Questions
Methodology
Outcomes
17. 17
Progress so far
Literature review Contextual Inquiry
Scoping Study
e-Governance Solutionse-Governance world best practices/solutions
Introduction
My Research
Problems
Progress
Goals
Questions
Methodology
Outcomes
Scoping
Study
Keywords
Extract
Literatures
Search
Relevant
papers Select
Selected
papers Code
Selected
papers Analyze
Results
Produce
On e-Governance
Practices/Solution
e-Governance
existing Solutions
assess the state of
What is there, what works, what
doesn’t and what are the needs?
MoE work, and data Flow
Workshop to validate
18. 18
Progress so far Contextual Inquiry
e-Governance Solutions
Introduction
My Research
Problems
Progress
Outlook
Goals
Questions
Methodology
Outcomes
20. 20
Progress so far
Publications
Readiness of Afghan Government for the Deployment of e-Government Solutions
Introduction
My Research
Problems
Progress
Goals
Questions
Methodology
Outcomes
21. 21
Progress so far
Presentations
16 DEC
2014
10
th
IT CONFERENCE
Ministry of Higher Education
Introduction
My Research
Problems
Progress
Goals
Questions
Methodology
Outcomes
23. 23
● Access to academic resources
● Excellent Collaborations with Colleagues
● Supervisors availability for questions, and
Skype Meetings
● Had the necessary guidance towards my
research
● Fully funded scholarship
● Funding Support for a conference per
year
● Collaborations with Home Universities
and Academics
● Networking
● Access to resources and gaining
knowledge and skills
● Exchange studies
● Flexibility
● Collaborations
● Insufficient access to academic
articles
● Taking intensive courses parallel with
research course
● Limited fund to attend conferences
● Being in Tallinn for a limited time
● Making appointment with involved
individuals and stakeholders
● Not able to work full time for my PhD
● Busy time in Kabul with so many other
assignments
● Lack of time for research and
communication with supervisors
● Working in three different
organizations
● Fixed time to finish the studies
Strengths Weaknesses
Opportunities
Threats
