Foundry research study to better understand the workplace impact of the pandemic over the past two years and how organizations are planning to move forward, especially as it relates to remote and hybrid work.
1. Future of Work Study 2022
Insight into the workplace impact due to the pandemic
and how organizations are planning to move forward,
especially as it relates to remote and hybrid work.
2. 2
Purpose and methodology
2
Source: Foundry Future of Work Study, 2022
Survey goal
To better understand the
workplace impact of the
pandemic over the past two
years and how organizations
are planning to move forward,
especially as it relates to
remote and hybrid work.
Total respondents 401
Collection method Online questionnaire
Number of questions 21
Average company size 16,240 employees
Region
North America 96%
APAC 2%
Other 2%
Audience base
CIO, Computerworld, CSO, InfoWorld
and Network World email invitations to
audience base.
5%
7%
9%
9%
10%
10%
12%
20%
Telecommunications
Manufacturing
Financial services
Healthcare
Government/non-profit
Services (legal, consulting,
real estate)
Education
Technology
Job titles
Top represented industries
27%
25%
16%
29%
4%
IT mgmt.
Exec. IT
Business mgmt.
IT pro
Other
3. 3
Work from home shifts impacting future workplace structure
94% 72% 69%
of organizations shifted to some
sort of hybrid work structure due
to the pandemic
agree that the WFH shift has
created a more positive view
of remote workplace policies
agree that the WFH shift is
impacting how they plan for office
space, tech staffing and overall
staffing
Source: Foundry Future of Work Study, 2022
Question: On a scale of 1 to 5 how strongly do you agree/disagree with the following statements?
4. 4
Guaranteeing flexible work
while considering safety
Question: If your organization shifted to primarily work from home during the pandemic, when
will employees be able to return to workplace facility safely? Question: As the number of job
options have increased for employees, how is your organization adapting its strategy to stay
competitive in the marketplace?
Source: Foundry Future of Work Study, 2022
Have remote employees,
but all who will work in the
office have come back
62%
of organizations plan to guarantee
flexible work options in order to
stay competitive in the marketplace
None of our
employees are
back in the office
Have remote employees,
and some who will
work in the office
have come back
Not applicable, none
of our employees
were remote during
the pandemic
56%
23%
14%
6%
5. 5
Employees may safely RTO soon, but many remain remote
Question: When do you expect all employees who plan to work in the office will be able to return safely?
Source: Foundry Future of Work Study, 2022
15%
37%
2%
11%
10%
26%
Unsure
Never - the majority of our employees will
continue to work remote
Begin in 2023
Begin in the second half of 2022
Within the next three months
Within the next month
Close to half of
organizations expect
that employees will be
able to safely return to
the office within 2022
6. 6
Collaboration & morale concerns linked to remote and in-office split
Question: What are the top concerns, if any, that your organization has around hybrid work and the fact that teams will be split between working remote or in the office?
Source: Foundry Future of Work Study, 2022
5%
7%
3%
16%
16%
20%
23%
30%
32%
33%
38%
47%
51%
Not applicable/no plans for hybrid workforce
No concerns
Other
Hybrid work could affect diversity and inclusion efforts
Managing an IT team in a hybrid model
Employee health and safety
Ability to provide proper IT support
Reduced employee productivity
Employee concerns about “proximity bias” – the impact of remote work on career
success
Ability to effectively have hybrid meetings
Maintaining secure systems and processes
Employee and/or IT staff morale and burnout
Ability to efficiently collaborate
40%
agree that it’s
challenging to create
an equitable and
collaborative meeting
experience for
hybrid teams
7. 7
Transformation altering customer interactions
Source: Foundry Future of Work Study, 2022
Question: On a scale of 1 to 5 how strongly do you agree/disagree with the following statements? Question: Which of the following technology initiatives/changes spawned or accelerated by the pandemic will be long lasting
or permanent? Question: How have these actions changed in importance over the past 6-12 months:
49% 77% 49%
agree that remote/hybrid working
has changed how our customers
choose to interact with them
of IT leaders say that interacting
directly with customers has
increased in importance over the
past 6-12 months
say that increased investment in
technology to improve customer/
employee experience will be long
lasting due to the pandemic
8. 8
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