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Problems and solutions in
       interdisciplinary research

                      Experiences from ROMAS

    ROMAS-slotevent                               Tim Van Lier – IBBT-SMIT
    3 december 2008                                    Benny Daems - EDM




 Introduction

ROMAS
 User-oriented
 Living lab
      g
 Interdisciplinary approach
 Industry/ SME / Research Institutes

Role of partners
 User research
 Technical research
 Content providers

Goal
 in search of a dialogue between user research and applications

                                                                      2




                                                                             1
ROMAS approach




                  GEONOTES




                             3




Idea generation




                             4




                                 2
SMIT- User exploration of city practices

    Idea generation with prospectus of relevant
    and user-oriented wireless city applications
    through researching city practices

     By Archetype user research
         ‘Tuning in’ - via ethnographic research – to a
         categorisation oriented at the practice of ‘going
         into town’ by inhabitants


    Research results translated and integrated
    in scenario’s as input for technical partners




                                                             5




    SMIT- User exploration of city practices


• Interdependency of several
dimensions that influence the
city visit

• Dynamic typology of city
visitors
    •From planner to explorer




                                                             6




                                                                 3
SMIT- User exploration of city practices


A city visit is dynamic
Need to think in flows
of people




                                                                               7




SMIT - Uncovering Urban Practices

City is a place of places where people have several activities and different
rythms
We have tried to discover these practices to translate for mobile
app cat o s
applications

 Need-based                                 Practice-based
 Person                                    Community/ group
 Cartography on street level          Islands/landmarks/regions

 Task oriented                                Goal oriented
 Rational                                   Tacit knowledge
 Substituting                         Complementing/supporting/
                                            enhancing
= new vision on ICT’s to provide for an ‘enriched’ city experience


                                                                               8




                                                                                   4
EDM – Technical approach

Requirements
  Devices
  Operating system
  O     ti      t
  Content
  Functionality
  Network
  Context

Applications:
   City services (city guide,…)
   Mobile news




EDM – Technical approach

Study:
   City maps
   Network, platform
   N t     k l tf
   Interactivity
       Video, Audio, Text
       MCQ, Drag & Drop
       Photo task
       Dynamic content
   Location based Services
   Features


                                  10




                                       5
EDM – Technical approach

Prototype:

   Generic application
     Multi-layer
     Extendable
     Adaptable

   Authoring environment

   Evaluation


                                                         11




Reflection on Collaboration


Every partner had his own separate track
Not enough collaboration from the start
First attempt to collaborate through workshop
    SMIT created scenario’s to communicate results and
    bring partners together
    Prototypes of mobile services from EDM/Concentra
Start of a closer collaboration on GEONOTES




                                                         12




                                                              6
(Concept) Development




                        13




Geo-notes




                        14




                             7
Geo-notes


Logging information
Note types
    Time based
    Location based
    Groups
Personalization
    Filters
    Nicknames
Interactivity


                                                15




SMIT – User Behavior


Evaluating user behavior of the mobile
application, GEONOTES

What are the affordances of these mobile
applications with the city practices in mind?

Focus groups, diaries, logging, … in a
living lab environment

Scenario’s adapted by introducing persona’s




                                                16




                                                     8
SMIT – User Behavior


Main affordance of GEONOTES is leaving self-made
notes linked to a location.
Possible functions discovered by respondents
   City Guide (practical function in ‘going into town’ or
   informing function)
       Aggregation of functions and applications
   Fun channel
   Practice based Way finding (
                        y     g (ATM, Parkings)
                                       ,       g )




                                                             17




SMIT – User Behavior


People have own interpretation of the city
     Interface (map) need to be adapted to the flow of the
     person
     There are many contexts but now it shows only one
People are defining the context (the city) and people are
living in communities
     Information of the collective can be stimulating
     A community layer to share with your peers




                                                             18




                                                                  9
Reflection on Collaboration


Close collaboration on GEONOTES
Several Iterations and adaptations of the mobile
application
Second workshop
   for integrating and validating the research results en
   mobile applications.
   Creating persona’s to communicate the results and
   make th scenario’s more richer
       k the         i ’        i h




                                                            19




Timing                                      User research


                                             Technical
                                             research




                                                            20




                                                                 10
Q&A




Thank you!

Tim Van Lier
   Vrije Universiteit Brussel (SMIT)
   tivlier@vub.ac.be

Benny Daems
    y
  Universiteit Hasselt (EDM)
  benny.daems@uhasselt.be




                                       11

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Romas03 Problems And Solutions In Interdisciplinary Research Benny Daems En Tim Van Lier

  • 1. Problems and solutions in interdisciplinary research Experiences from ROMAS ROMAS-slotevent Tim Van Lier – IBBT-SMIT 3 december 2008 Benny Daems - EDM Introduction ROMAS User-oriented Living lab g Interdisciplinary approach Industry/ SME / Research Institutes Role of partners User research Technical research Content providers Goal in search of a dialogue between user research and applications 2 1
  • 2. ROMAS approach GEONOTES 3 Idea generation 4 2
  • 3. SMIT- User exploration of city practices Idea generation with prospectus of relevant and user-oriented wireless city applications through researching city practices By Archetype user research ‘Tuning in’ - via ethnographic research – to a categorisation oriented at the practice of ‘going into town’ by inhabitants Research results translated and integrated in scenario’s as input for technical partners 5 SMIT- User exploration of city practices • Interdependency of several dimensions that influence the city visit • Dynamic typology of city visitors •From planner to explorer 6 3
  • 4. SMIT- User exploration of city practices A city visit is dynamic Need to think in flows of people 7 SMIT - Uncovering Urban Practices City is a place of places where people have several activities and different rythms We have tried to discover these practices to translate for mobile app cat o s applications Need-based Practice-based Person Community/ group Cartography on street level Islands/landmarks/regions Task oriented Goal oriented Rational Tacit knowledge Substituting Complementing/supporting/ enhancing = new vision on ICT’s to provide for an ‘enriched’ city experience 8 4
  • 5. EDM – Technical approach Requirements Devices Operating system O ti t Content Functionality Network Context Applications: City services (city guide,…) Mobile news EDM – Technical approach Study: City maps Network, platform N t k l tf Interactivity Video, Audio, Text MCQ, Drag & Drop Photo task Dynamic content Location based Services Features 10 5
  • 6. EDM – Technical approach Prototype: Generic application Multi-layer Extendable Adaptable Authoring environment Evaluation 11 Reflection on Collaboration Every partner had his own separate track Not enough collaboration from the start First attempt to collaborate through workshop SMIT created scenario’s to communicate results and bring partners together Prototypes of mobile services from EDM/Concentra Start of a closer collaboration on GEONOTES 12 6
  • 7. (Concept) Development 13 Geo-notes 14 7
  • 8. Geo-notes Logging information Note types Time based Location based Groups Personalization Filters Nicknames Interactivity 15 SMIT – User Behavior Evaluating user behavior of the mobile application, GEONOTES What are the affordances of these mobile applications with the city practices in mind? Focus groups, diaries, logging, … in a living lab environment Scenario’s adapted by introducing persona’s 16 8
  • 9. SMIT – User Behavior Main affordance of GEONOTES is leaving self-made notes linked to a location. Possible functions discovered by respondents City Guide (practical function in ‘going into town’ or informing function) Aggregation of functions and applications Fun channel Practice based Way finding ( y g (ATM, Parkings) , g ) 17 SMIT – User Behavior People have own interpretation of the city Interface (map) need to be adapted to the flow of the person There are many contexts but now it shows only one People are defining the context (the city) and people are living in communities Information of the collective can be stimulating A community layer to share with your peers 18 9
  • 10. Reflection on Collaboration Close collaboration on GEONOTES Several Iterations and adaptations of the mobile application Second workshop for integrating and validating the research results en mobile applications. Creating persona’s to communicate the results and make th scenario’s more richer k the i ’ i h 19 Timing User research Technical research 20 10
  • 11. Q&A Thank you! Tim Van Lier Vrije Universiteit Brussel (SMIT) tivlier@vub.ac.be Benny Daems y Universiteit Hasselt (EDM) benny.daems@uhasselt.be 11