1. Information fact sheet - June 2011
In Control…
i-CALL from i-comply is a cost-effective and fully
scalable check call management system designed
to meet the needs of both corporate customers
and local government bodies.
Check Call Management System
Key feature…
System Architecture
icomply’s modular When a vulnerable worker fails to respond to an automated ‘Check
approach means customers Call’, or if a ‘Panic Alarm’ is generated, the ‘i-CALL’ system
can select just the products immediately alerts the control room - this alert then prompts a series of
and services they need for checks on the lone worker system which escalates in stages according
their environment. to pre-defined criteria.
The ‘i-CALL’ Server is configured according to each customer’s call
volume requirements to create an easy to use end-to-end solution
delivered using industry standard Microsoft technologies. The ’i-CALL
Desktop’ software will be installed on the ‘i-CALL Server’, which will be
connected to one or more dedicated phone lines; defined by the results
of a simulated call volume analysis test.
System Functionality
‘i-CALL’ can be used to enhance a 24/7 monitoring environment such
as a Security or CCTV Control Room by installing ‘i-CALL Desktop’ on
Contact us: an operators network PC or alternatively integrating with icomply’s
1st Floor Offices
‘V-TAS’ (Video Tracking Administration System) for the following uses:
Dragon Bridge House
253 Whitehall Road
Leeds LS12 6ER Add or amend ‘Check Call’ details
Report on and analyse ‘i-CALL’ activity
Office: +44 (0)113 231 1100
info@i-comply.co.uk Monitor audio/visual missed ‘Check Call’ alerts
www.i-comply.co.uk Use software to track a workers last known position
©2011 icomply Ltd. All rights reserved.

2. Check Call Management System
‘‘
There is massive scope
for the ‘i-Call’ monitoring
system to provide the
benefits of security and
peace of mind to a far
wider user base, with the
potential number of users
for the scheme in our
Technologies Used
Calls can be made into the ‘i-CALL’ system by using a landline,
a mobile phone, or a PDA device.
Where additional features are required to cover potentially dangerous
situations, it is recommended that a GPRS enabled Handheld
Computer or PDA is used - in many scenarios icomply will be able to
recommend the ‘Identicom GSM Lanyard’ as a preferred solution.
county alone being in the
thousands. GPRS technology is incorporated into most Smartphone and PDA
devices, which can be integrated with ‘i-CALL’ by installing the
Andrew Aitken ‘i-CALL MOBiLE’ software on each device.
Business Manager
Sedgefield Borough Council
A ‘Panic Button’ option can subsequently be activated where a
worker is using an ‘i-CALL’ integrated GPRS/GSM enabled
communications device.
Scalable Revenue Generation
Highly cost-effective to purchase and maintain, ‘i-CALL’ is fully
scalable with new users being easily added to the system; this
proves to be an extremely useful feature in supporting the target of
many control rooms’ aspiration of generating additional revenue
streams via third party monitoring activities.
Contact us:
1st Floor Offices
Dragon Bridge House
253 Whitehall Road
Leeds LS12 6ER
Office: +44 (0)113 231 1100
info@i-comply.co.uk
www.i-comply.co.uk
©2011 icomply Ltd. All rights reserved.