Insurance Innovation Award - AXA AFFIN Life

1. eMedic l 5 April 2018 CONFIDENTIAL1
AXA eMedic
Key Product Features
2 July 2018
The Digital Insurer Insurance Innovation Award

2. eMedic l 5 April 2018 CONFIDENTIAL2
What do millennials need?
MOBILE FAST EASY AFFORDABLE

3. eMedic l 5 April 2018 CONFIDENTIAL3
Buy Online & Claim Online

4. eMedic l 5 April 2018 CONFIDENTIAL4
Health
Declaration
Questions to Buy
Eligibility Questions
to Get The Price

5. eMedic l 5 April 2018 CONFIDENTIAL5
No Medical Check-Up Required

6. eMedic l 5 April 2018 CONFIDENTIAL6
1st
online healthcare
platform to connect
patients with medical care
professionals in Malaysia
1st
digital service
for health
psychology in
Malaysia
Signup for AXA
eMedic through
MyDigi app
Use BookDoc to
stay active and get
rewarded
Get tailored program to
maximise mental
resilience
In Partnership with leaders of the fields
and curator of insurance
Malaysia’s
largest telco
network

7. eMedic l 5 April 2018 CONFIDENTIAL7
“Michelle” is AXA’s
dedicated online
assistant who is ever
ready to serve new or
existing policyholders
- be it making a
purchase, making a
claim or other
enquiries
#ASK
MICHELLE

8. eMedic l 5 April 2018 CONFIDENTIAL8 Digital Claims Experience

9. eMedic l 5 April 2018 CONFIDENTIAL9
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ADMISSION WITH
E-MEDICAL CARD

10. eMedic l 5 April 2018 CONFIDENTIAL10
SUBMIT CLAIMS ONLINE

11. eMedic l 5 April 2018 CONFIDENTIAL11
#ASK
MICHELLE
CUSTOMER
CARE
Enhanced customer journey…
HEALTH
PLATFORM
HEALTH
PSYCHOLOGY
i-RESEARCH i-BUY
MOBILE
FAST
EASY
AFFORDA
BLE
PARTNER
TELCO
FINTECH
AGGREG
ATOR
i-ENGAGE i-CLAIMS
E-
MEDICAL
CARD
E-CLAIMS

12. 12
AXA eMedic Media Launch – 5 April, 2018
https://www.youtube.com/watch?v=IbCwhrlZu3UPost-event video: