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AI in Workplace – A
Future Ready Boon
Discussion Document
Version 0.1
20th November, 2018
Contents
SG Contents 1
ES Executive Summary 2
O Overview 3
A Understanding Artificial Intelligence 4
AI in Workplace areasB 5
AI in Workplace areas-Use Cases - HRB1 6
Top Vendors for AI deployment in HRC1-C4 10-17
Top Vendors for AI deployment in OperationsC5-C8 18-21
Top Vendors for AI in Sales and MarketingC9-C12 22-25
Top Vendors for AI deployment in FintechC13-C16 26-29
Companies that deployed AI based solution-HRD1-D4 30-33
Companies that deployed AI solution-OperationsD5-D8 34-37
AI in Workplace areas-Use Cases - OperationsB2 7
AI in Workplace areas-Use Cases – Sales & MarketB3 8
AI in Workplace areas-Use Cases – FinTechB4 9
Top Vendors for AI deploymentC 10-29
Case Studies: Companies that deployed AI based solsD 30-45
Future Leaders of AIE 46-50
Future Leaders of AI: ResearchE1 47
Future Leaders of AI: StartupsE2 48-50
Companies that deployed AI based solution-S&MD9-D12 38-41
Companies that deployed AI solution-FintechD13-D16 42-45
Statistics at a GlanceSG
31
38
57
85
85
5.1
1
60
225
12.5
47
40
https://www.cmo.com/features/articles/2017/8/24/15-mindblowing-stats-about-artificial-intelligence-dmexco.html#gs.DmKXpPc ;
https://blog.capterra.com/machine-learning-and-artificial-intelligence-statistics/
% companies will
implement AI in
next 12 months
% of all jobs in
2030 will
replaced by AI
% of Business
Buyers by 2020
will use AI tools
% customer
interactions by
2020 will be w/o
humans
% executives
believe AI boosts
productivity
USD Billion will
be the size of AI
industry by 2020
USD Billion saved
by NETFLIX using
Machine Learning
USD Billion will
be the size of AI
software market
by 2025
% decrease
experience by
Amazon in
“Click-to-Ship”
time using ML
% of staff time is
lost in data
collection.
% of digitally
mature
organization
have defined
their AI strategy
% growth in
labor
productivity
expected with AI
Executive SummaryES
• AI is a boon to the Modern Workforce. AI can handle mundane and repetitive tasks across the
organization, freeing up people in HR, IT, marketing, and more to exercise creativity, solve complex
problems, and otherwise focus on getting impactful work done.
• In July 2017, Allegis Group, released findings from a survey of more than 300 HR professionals,
senior-manager level and above, who reported about AI and its impact on the future of work. The
research found that:
‒ 21 % view AI as something to be excited about
‒ 17 % consider it both disrupting and enabling
‒ 9 % believe AI will displace most jobs in 10 years
• There are several examples of AI in workplace which have shown positive gains for the companies:
‒ SAP CoPilot: Digital Assistant in the Enterprise
‒ Deloitte: Machine-Learning Contract Review
‒ AISense: Call, Meeting Transcriptions
‒ WalkMe: AI for Software Training
‒ ServiceChannel: Restaurant Facilities Management Aid
‒ Niles: Learning Slack Conversations
‒ Acculation, Inc.: AI Meets Social Media
2. Top Companies that used AI-Based solutions for the given use case. We will cover the following
about such companies
OverviewO
• AI in workplace areas finds applications across different Business Functions
1. Human Resources
2. Operations
3. Sales and Marketing
4. Finance
• To understand how AI is helping organization become more efficient and optimized, we will
discuss 4 use cases in each of the 4 business functions mentioned above.
• For each use case, we will understand the following:
1. Top Companies that provide AI-Based solutions for the given use case. We will cover the
following about such companies
• Company Profile
• Products and service offerings
• Top Clients
• Company Profile
• AI – based Solution deployed
• Impact of Solution
Examples
Understanding Artificial Intelligence
• Purely reactive with no ability to form
memories or use past experiences.
• This cannot be applied to other situations.
• Improve ability of AI to perform tasks better.
Categories Description
• Sales Automation Tools
• Automatically detecting and correcting supply chain data
errors
• Intelligent IoT systems in manufacturing
• Self-driving/autonomous cars
• Chatbots
• Digital Assistants - Siri and Cortana
Reactive machines
1
Limited memory
machines
2
Theory of mind
machines
3
Self-awareness AI
machines
4
• Advanced class of technology that requires
thorough understanding that people and
things within an environment can alter
feelings and behaviors.
• Ability to gauge things within their worlds
• Extension of theory of mind AI
• This involves machines with consciousness.
• Devices are tuned into cues from humans,
but able to display self-driven reactions too
Definition
• AI is the ability of a computer or computer-controlled robot to perform tasks commonly associated with intelligent beings.
• The term is frequently applied to the project of developing systems endowed with the intellectual processes characteristic
of humans, such as the ability to reason, discover meaning, generalize, or learn from past experience.
• AI can be categorized in to 4 broad categories
A
• C-3P0 and R2-D2
• Sophia, Han, PKD (Droids)
• Alice, Zeno
• Baidu brain, Google brain
• Machines that look into the past
• Dependent on pre-programmed knowledge
and observations carried out over time
• Information about the past transient
http://theconversation.com/understanding-the-four-types-of-ai-from-reactive-robots-to-self-aware-beings-67616 ;
https://betanews.com/2017/04/28/how-to-recognize-type-of-artificial-intelligence/
B.1 Robotic Process Automation
B.2 Predictive maintenance
B.3 Manufacturing Analytics
B.4 Inventory & supply chain
optimization
Description
AI in Workplace areas
Workplace Areas Use-Cases
A.1 Automated Hiring
A.2 Performance management
A.3 HR retention management
A.4. Digital assistant
A.1.1 Leverage AI to attract, screen, engage and hire best employees
A.2.1 Manage employees performance effectively w/o hurting motivation
A.3.1 Predict employees who are likely to leave the organization and take
customized measures
A.4.1 Automating communication such as email communication through
digital assistants
HR
(Human
Resource)
A
B
B.1.1 Digitizing process systems without replacing the existing legacy systems
B.2.1 Maintenance of machinery and other industrial robots by predicting
machinery functional efficiency
B.3.1 Also called industrial analytics systems, these systems allow to analysis
of manufacturing procedures
B.4.1 Machine Learning based order and inventory management to ensure
minimum inventory holding and faster TAT
Operations
B
C.1 Customer Retargeting
C.2 Recommendation engine
C.3 Predictive sales
C.4 Sales data input automation
C.1.1 Retarget customers who express interest in products or services
C.2.1 This involves analyzing the customer data to provide recommendations
based on consumption trends
C.3.1 AI to enable score leads and prioritize sales representative actions.
C.4.1 Automatic analysis of data associated with sales:
Sales and
Marketing
D.1 Robo - Advisory
D.2 Algorithmic Trading
D.3 Fraud Detection
D.4 Loan / Insurance
Underwriting
D.1.1 Robo-advisors algorithms to calibrate financial portfolio
D.2.1 Use of complex AI systems to make extremely fast trading decisions
D.3.1 Detect unique activities/ behaviors (“anomalies”) and flag them
D.4.1 Analysis of underlying trends through algorithms influence lending
Finance
https://appliedai.com/operations/use-cases/1 ; https://www.techemergence.com/machine-learning-in-finance/
C
D
a. Sync calendar
b. Address book
c. Emails
d. Phone calls
e. Messages through CRM
systems
1. Legion Technologies
2. Ubisend
1. BetterWorks
2. Reflektive
3. vPhrase analytics
solutions
AI in Workplace Areas – Use Cases
Use-Cases Description
B1
A. Designed to automate the recruiting workflow,
especially repetitive, high-volume tasks.
B. Improving quality of hire through standardized
job matching
C. AI-powered chatbots to improve the candidate
experience.
Automated Hiring
A.1
A. Assessment can happen in real-time with
incentives for good performance rewarded
immediately
B. Valuable insight into the performance of each
employee individually
C. Better acceptance among employees about
feedback (since based on data)
Performance
management
HR Retention
Management
A. Increasing efficiency, adoption of metrics
and improving compliance
B. Drivers of productivity, economic growth to
create economic surpluses and increase societal
prosperity
Digital assistant
Benefits
A. Employee/candidate
satisfaction
B. Effective management of
employees
C. Improvement in
Employee retention
A. Improved employee
satisfaction
B. Better employee retention
Top Vendors
1. Entelo
2. Ideal
3. Jobvite
https://ideal.com/ai-recruiting/, http://www.digitalistmag.com/future-of-work/2018/04/10/ai-cracks-employee-retention-code-for-small-midsize-businesses-
06064626, https://www.forbes.com/sites/adigaskell/2018/02/08/can-ai-help-with-performance-management/#11f456232bfc
A. Employees satisfaction
B. Effective management of
employee performance
C. Improvement in
employee motivation
A. AI technologies embedded in employee
feedback tools automatically channel concerns
to the HR team with right emotional
background, expertise and leadership role
B. Real-time counseling relevant and matches the
perceived gravity of the situation in tone, word
use and urgency
1. Recast.AI
2. Julie Desk
3. Pat Inc.
A. Emotional Intelligence
B. Cognitive Flexibility
A.2
A.3
A.4
HR
A. Streamlining procurement related tasks
through automation and augmentation of
chabot capability
B. Revolutionize agility and optimization of supply
chain decision-making.
C.
A. Process optimization: pinpointing daily
inefficiencies and eliminating them
B. Yield-energy throughput (YET) analytics help to
increase yields and reduce energy use
C. Profit-per-hour (PPH) maximization analytics
help to define optimal setup points
1. Flutura Business Solutions
2. RapidMiner
3. Cisco
AI in Workplace Areas – Use Cases
Use-Cases Description
B2
A. Low value added tasks are automated and
employees focus on higher value added tasks
B. Increasing speed of/reducing errors in
customer-facing processes
C. Increase employee satisfaction as tedious
manual tasks are automated
Robotic Process
Automation (RPA)
Predictive
maintenance
Manufacturing
Analytics
Inventory & supply
chain optimization
Benefits
A. Improvement in
Customer service
effectiveness
B. Improvement in
Operational costs
Top Vendors
https://ideal.com/ai-recruiting/, http://www.digitalistmag.com/future-of-work/2018/04/10/ai-cracks-employee-retention-code-for-small-midsize-businesses-
06064626, https://www.forbes.com/sites/adigaskell/2018/02/08/can-ai-help-with-performance-management/#11f456232bfc
1. UiPath
2. MotionsCloud
3. WorkFusion
A. Improved rhythm and continuity of productive
activities
B. Increased productivity of workers both directly
related to the machines in question and those
who depend on their success
C. Preventing unplanned downtime due to
unexpected failure and the subsequent
economic loss
A. Better machine uptime
B. Reduction in
maintenance costs
C. Increased productivity
A. Increased manufacturing
effectiveness
B. Improvement in
maintenance costs
C. Continuous
improvement
1. Datapine
2. 5Analytics
3. Sight Machine
A. Improvement in supply
chain costs
1. Orbital Insight
2. GreyOrange
3. CommonSense Robotics
B.1
B.2
B.3
B.4
Operations
A. Supply chain costs
A. B2C sales
B. Cash Flow
C. Engagement and
conversion
D. Return on Marketing
Investment (ROMI)
1. Salesforce
2. BloomReach
3. ViSenze
AI in Workplace – Use Cases
Use-Cases Description
B3
A. Integration of technology into physical world
creating new consumer interactions
B. Pulling data from varied sources into coherent,
insightful, written reports for humans to use for
decision-making.
C. Optimizing timing of ads run, calibrating in real
time for lowest-priced clicks or lead conversions
Customer
Retargeting
Recommendation
engine
Predictive sales /
Sales Forecasting
A. Streamlining procurement related tasks through
automation and augmentation of Chabot
capability
B. Revolutionize agility and optimization of supply
chain decision-making
Sales data input
automation
Benefits
A. Cash Flow
B. Return on Marketing
Investment (ROMI)
Top Vendors
https://medium.com/@humansforai/recommendation-engines-e431b6b6b446
1. Criteo
2. Dynamic Yield
3. Drawbridge
A. Coming up with thousands of permutations of
ad copy or ad images for a campaign
B. Great tool for filtering and ensure consumer gets
to see data that is relevant for his taste, his style
and preferences
C. System should be able to continuously learn and
adapt itself flexibly to new user behavior
1. Trifacta
2. Spiro Technologies
3. Salesflare
Sales & Marketing
C.1
C.2
C.3
C.4
A. B2C sales
B. Cash Flow
C. Engagement and
conversion
D. Return on Marketing
Investment (ROMI)
1. Inside Sales
2. Lattice
3. Relatas – Sales AI
A. Machine learning algorithms and big data
systems that learn and replicate what is working
for different business and sales approaches.
B. Integration of CRM systems, marketing
automation platforms and internal business
information from a wide variety of data sources
A. Improvement in operational
costs
A. Improves trading income 1. Ayasdi
2. Data Robot
3. Narrative Science
4. Versive
AI in Workplace – Use Cases
Use-Cases Description
B4
A. AI chatbot and mobile app assistant
applications to monitor personal finances
B. This helps people manage money, track
expenses, analyze spending, make payments,
and more
C. It has self-service tools to customize &
continually improve consumer experiences
Robo Advisory
Algorithmic
Trading / Financial
Analytics Platform
Fraud Detection
A. This leverages machine learning to quote
optimal prices, manage claims effectively and
improve customer satisfaction while reducing
costs
Loan / Insurance
Underwriting
Benefits
A. Improvement in
operational costs (users)
Top Vendors
https://medium.com/@humansforai/recommendation-engines-e431b6b6b446
1. Personetics
2. Kasisto
3. Cleo
4. Clarity Money
A. This leverages machine learning, Natural
Language Processing and other AI techniques for
financial analysis, algorithmic trading and other
investment strategies or tools
1. MotionsCloud
2. Paxata
3. Tractable
4. Cape Analytics
FinTech
D.1
D.2
D.3
D.4
A. Improvement in
operational costs
B. Reduces probability of
fraud
1. Trifacta
2. Sift Science
3. Onfido
4. RavenPack
A. This leverages machine learning to detect
fraudulent and abnormal financial behavior,
and/or use AI to improve general regulatory
compliance matters and workflows
Products and Services
Top Vendors for AI deployment in HRC1
https://www.entelo.com/
Automated Hiring
(1 of 3)
Clients
Vendor Profile
Entelo Envoy
• Envoy automates the tedious and time-consuming
tasks associated with sourcing.
• Envoy surfaces those who are the best fit for an
open role – and most importantly, interested in the
advertised opportunity – and delivers them directly
to corporate inbox
Entelo Diversity
• Entelo Diversity allows companies of all sizes to
reap the benefits of building strong, diverse teams.
Entelo Platform
• Entelo’s smart and powerful search engine allows
to hone in on best-fit talent more quickly.
• Entelo analyzes hundreds of variables to predict
which candidates to engage while also arming with
actionable and data-driven advice to optimize
outreach
• Entelo analyzes dozens of variables to predict
candidates’ receptiveness to new opportunities
• Based out of San
Francisco, CA
• $ 20 Mn Series C
funding received in
Aug, 2017
• 600 organizations
whose talent teams
are already using
the Entelo platform
• Proprietary
algorithms, artificial
intelligence, and
end-to-end
automation speed
up candidate
discovery and
qualification
processes and
continually float
best-fit candidates
Products and Services
Top Vendors for AI deployment in HRC1
https://ideal.com/product/
Clients/Integrations
Vendor Profile
Candidate Screening
• Screen candidates automatically, in real-time, with
incredible accuracy.
• Ideal’s software go beyond simple keyword
matches identifying the most qualified candidates,
instantly
Recruiter Chatbot
• Engage with candidates at scale, 24/7 thereby
drastically increasing response rates and eliminate
initial screening calls.
Candidate Rediscovery
• Use AI to scour existing applicant pool for top
candidates, optimizing talent pool in seconds.
Seamless Integration
• Ideal seamlessly integrates with your existing
recruiting tools. Keeps all your recruiting tasks in
one place, with one simple interface.
• Ideal does not change your recruiters’ existing
workflow. No new tools to master, no new logins to
remember
• Based out of
Toronto, Ontario
• $ 3 Mn Series A
funding received in
Aug, 2017
• Intelligent screening
software automates
resume screening
by using AI on the
existing resume
database
• Connect with
databases such as
CareerBuilder to
automatically
source top
candidates and
bring them directly
into your ATS.
Automated Hiring
(2 of 3)
Products and Services
Top Vendors for AI deployment in HRC1
https://www.jobvite.com/products/#thejobviteplatform
Clients
Vendor Profile
Jobvite Hire
• Applicant tracking system streamlining hiring
processes, from job distribution, to screening, to
interviewing, to sending out an offer
Jobvite Engage
• A complete CRM/Recruitment Marketing solution
that build talent pools of qualified passive candidates
Jobvite Onboard
• Gives new hires onboarding experience, while helping
the organization reduce administrative costs, manage
compliance, and improve time-to-productivity.
Jobvite Brand
• Enables company to build and execute trustworthy
employer brand via premium career site that keeps
organization top-of-mind with both active and passive
candidates.
Jobvite Video
• On-demand video screening tool that accelerates,
enhances, and builds consistency in the process.
Mobile Hiring Team App
• Provides space for interview teams to communicate
openly, get to interviews on time, and weed out
unqualified candidates
• Based out of San
Mateo, CA
• $ 30 Mn Series D
funding received in
June, 2017
• End-to-End Solution
that Addresses
Every Stage of the
Recruiting Funnel
• Jobvite Platform
spans the entire
recruiting platform–
from tip to tail–
making a recruiting
software in the
industry that was
purpose-built on
one, unified
solution.
Automated Hiring
(3 of 3)
Products and Services
Top Vendors for AI deployment in HRC2
https://www.betterworks.com/product/
Clients
Vendor Profile
• Based out of
Redwood city,
California
• $ 20 Mn Series B
funding received in
June, 2017
• Voted the Best
Human Resources
• Product of 2017
• The BetterWorks
mobile app puts
the user in control
of performance
management
process, at any
time of the day.
The continuous performance management suite
integrates the following features:
Goals
• BetterWorks provides sophisticated goal setting,
tracking and management software to keep
employees aligned, efficient and focused
Conversations
• No Continuous Performance Management process is
complete without ongoing manager-employee
conversations to get aligned, discuss goal progress
and drive professional development and growth.
Peer Feedback
• Receive peer feedback from right people at the right
time. When employees give and receive lightweight
feedback throughout the year, they’re more likely to
succeed at work.
Recognition
• BetterWorks helps build a culture of positive
reinforcement and highlight cross-functional
collaboration, where employees can publicly
recognize each other for their achievements.
Performance
management (1 of 3)
Products and Services
Top Vendors for AI deployment in HRC2
https://www.reflektive.com/
Clients
Vendor Profile
The continuous performance management platform
from Reflektive has the following features:
Real-Time Feedback
• This enables managers to save feedback right from
email, review and share notes with employees
through a 1x1 agenda, and save private feedback
for later conversations
Performance Review
• Full 360° feedback, and lightweight goal check-ins.
• Customize question types and anonymity settings
• Easy integration with HRIS technologies like
Workday and BambooHR
Goal Management
• Project management approach to goal tracking
• Goals can be public or private depending on
project or employee preference
• Pull goal reports to foster team collaboration and
help employees identify and focus on what
matters by providing visibility into company goals
Performance
management (2 of 3)
• Based out of San
Francisco,
California
• $ 60 Mn Series C
funding received in
Feb, 2018
• Voted the Best
Human Resources
• Product of 2017
• The BetterWorks
mobile app puts
the user in control
of performance
management
process, at any
time of the day.
Products and Services
Top Vendors for AI deployment in HRC2
https://www.vphrase.com/
Clients
Vendor Profile
Phrazor
• It is a Natural language generation platform that
makes the monthly performance reports more
meaningful and self-explanatory
• Phrazor will write a personalised performance
summary for each team member with focus on
how are they performing and what do they need
to do improve.
Their solution and use cases expand beyond
performance management. Some of the solutions
include:
• Customer Engagement
- Investment Portfolio Analysis
- Stock Research Reports
- Operation cost optimization report
• Compliance Reporting
- Breach Detection
• BI Reporting
- Supply Chain Efficiency
- Vendor Rationalization Report
Performance
management (3 of 3)
• Based out of
Mumbai, India
• Series A funding
received in June,
2017
• vPhrase won the
Temenos
Innovation Jam in
Hong Kong
• vPhrase got
selected as one of
top 50 most
innovative
emerging IT
product companies
by NASSCOM.
Products and Services
Top Vendors for AI deployment in HRC3
https://angel.co/legion-technologies
Clients
Vendor Profile
Legion Platform
• It is a workforce engagement platform that applies
artificial intelligence and machine learning to
accurately forecast demand and automatically
match employees to work. Legion integrates with
major traffic counters, point of sales, and HR
solutions to enable a streamlined experience
Forecasting
Legion takes forecast building back to the demand
drivers, like past sales, store traffic, seasonality,
weather, and more.
• Fully automated forecasts that can make use of—
and learn from—thousands of data points
• Our guidance automatically factors in your unique
staffing policies and local labor law regulations
• Build location-, team-, and item-specific forecasts,
because granularity makes the difference
Automate matching & workforce scheduling
• Legion’s matching helps overcome the current
challenges with scheduling by matching business
needs with your employee’s skill, preference, and
performance
Retention
management (1 of 1)
• Based out of
Redwood City,
California
• $10.5 Million
Series A funding
received in Sep,
2017
Products and Services
Top Vendors for AI deployment in HRC4
https://recast.ai/
Clients
Vendor Profile
Platform
• Bot Builder
- Bot Skills manage everyway a conversation can
go, without any setup. They allow for:
• Memorise user context
• Guide the user to the end
• Handle all possible paths
• Bot Analytics
- This helps improve bot understanding by
analyzing its classification, data diversity and
coherence.
- Track the evolution in time and measure the
learning curve.
• Bot Connector
- This helps connect the bot through one API to
all the channels your users use everyday.
- Reach out to target audience through whatever
channel – Facebook, Slack, WeChat, kik, Line,
Telegram, Skype
Digital Assistant
(1 of 1)
• Based out of Paris,
Ile-de-France,
France
• $3.5 Million Series
A funding received
in Sep, 2017
• Acquired by SAP in
Jan, 2018
• 45 000+ bots built
with Recast.AI
• 20 000+ Recast.AI
bot makers
Products and Services
Top Vendors for AI deployment in OperationsC5
https://www.uipath.com/
Clients
Vendor Profile
UI Path Robot – They uniquely specializes in both
human-led and robot-led automation scenarios
• Attended automation
- This Robot is designed to cooperate with
employees in business activities where human
intervention is required.
- It resides on the employee's workstation,
triggered when needed by direct command.
- A discreet collaborator, it acts in the background
while the staff continues with uninterrupted
work, delivering high productivity and low
handling times in service desk, helpdesk, and
call centre activities
• Unattended Automation
- Operating without human touch, the
Unattended Robots are the key to maximized
cost and performance benefits for any variety of
back-office activities.
- Provisioned on the Orchestrator from either
physical or virtual environments, they can be
scheduled to self-start and run efficiently in
batch mode. Access them remotely, with
scheduling, workload management, reporting,
auditing and monitoring all securely centralized.
Robotic Process
Automation (1 of 1)
• Based out of New
York, US
• Offices in London,
Paris, Bucharest,
Tokyo, Singapore,
Bengaluru,
Munich, Dubai,
Wahington,
Houston, San Jose
and Seattle
• $135 Million Series
A funding received
in March, 2018 by
Accel Partners
Products and Services
Top Vendors for AI deployment in OperationsC6
https://www.flutura.com/
Clients
Vendor Profile
Predictive
Maintenance (1 of 1)
• Based out of
Bengaluru, India
• Offices in Houston
and Tokyo
• $7.5 Million Series
A funding received
in Jan, 2017 by
Accel Partners
Cerebra Connected Assets – This IoT based solution
allows OEMs to drastically reduce maintenance costs
by ensuring the following:
• Continuous asset assessment
• Continuous asset diagnostics and prognostics
• Edge computing and intelligence
Cerebra Connected Operations – This IoT based
solution allows operators to improve yield and
quality of products and cut down the cost of quality
and wastage. Some of the key features are:
• Automated economic loss estimation,
performance bench marking and baseline
generation
• Ability to machine learn new signals from billions
of machine events
• Advanced diagnostics algorithms for equipment
health episode detection
• Asset centric grey box models - engineering +
statistics + heuristics based machine learning
Products and Services
Top Vendors for AI deployment in OperationsC7
https://www.datapine.com/
Clients
Vendor Profile
Manufacturing
Analytics (1 of 1)
• Based out Berlin,
Germany
• $3 Million Series A
funding received in
Sep, 2015
• Funding partners
include
TigerGroup, Axel
springer ,
ATKearney,
Rogator, Evalanche
Datapine’s manufacturing analytics software allows
the nuances of this data to be harnessed and
translated it into meaningful information that can
then be used to improve all aspects of the process, at
any scale.
There are several KPIs that the company helps
monitor continuously:
1. Production dashboard
• Production
Volume
• Production
Downtime
• Production Cost
2. Production Quality Dashboard
• Defect Density • Rate of Return • Right First Time
3. Cost Management Dashboard
• Asset Turnover
• Unit Costs
• Return on Asset
• Maintenance Costs
Products and Services
Top Vendors for AI deployment in OperationsC8
https://www.greyorange.com/
Clients
Vendor Profile
Inventory and Supply
Chain optimization (1 of 1)
• Based out
Gurgaon, India
• $30 Million Series
A funding received
in Sep, 2015
• Funding partners
include Blume
partners and Tiger
Global with
Mitsubishi as one
of the key clients
and investors
Grey Orange products include 2 types of Systems:
1. Goods to Persons system
a. Butler (Decision Science Driven Goods-to-
Person System) - an advanced autonomous
mobile robot for automated put-away, inventory
storage, replenishment and order picking in
fulfilment and distribution centers
b.Butler PickPal (Autonomous Fulfillment For E-
Commerce Warehouses) - This robotic picking
can pick, process, consolidate, and prepare
orders in warehouses
2. Sortation Systems
a. Sorter (Flexible and Scalable Sortation System) -
It routes parcels or packages based on industry,
defined sortation logics such as destination,
volume, weight or any other custom logic based
on your business dynamics
b.Pick-Put-To-Light (Directs Picking, Put-away and
Sorting Processes) – It is a proprietary
technology of GreyOrange that improves
operator’s productivity and enhances efficiency.
It helps operator minimize errors, speed up the
cycle and improve order processing accuracy
Products and Services
Top Vendors for AI deployment in Sales and MarketingC9
https://www.criteo.com/
Clients
Vendor Profile
Customer Retargeting
(1 of 1)
• Based out of New
York, US with 30+
offices across 14
countries
• Founded in 2005
• IPO valuation – $
1.7 Billion
• Investors include
Softbank, Index
Ventures and Elaia
partners
• Criteo helps marketing companies Re-engage
shoppers throughout their path to purchase with
tailored video and display ads, delivered across the
world’s best publishers, and designed for
measurable performance
• This is used by 18,000 marketers worldwide, Criteo
Dynamic Retargeting utilizes machine learning to
serve up the most relevant ads in real time
• Their solutions include:
1. App Advertising
• It delivers personalized, relevant ads that
strike balance between brand-inspired design
& ad performance
• It is Continuously learning from 1.4 billion
shoppers a month
• It entices each user with dynamic mobile ads
from entire product catalog — all optimized in
real time for individual purchase intent
2. Dynamic Retargeting for Facebook & Instagram
• It helps gain granular understanding of each
shopper's complete web journey and real-
time purchase intent, from mobile and in-app
to desktop
Products and Services
Top Vendors for AI deployment in Sales and MarketingC10
https://www.bloomreach.com/en
Clients
Vendor Profile
Recommendation Engine
(1 of 1)
• Based out of San
Francisco,
California
• Total Funding till
series D is $ 97
Million
• Investors include
Bain Capital,
Lightspeed
ventures,
Salesforce, Battery
Ventures
• Acquired 2
companies – Hippo
and ShopLogic
Personalized Search
• Recommendation engine of Bloom Reach provides
Personalized search powered by algorithmic
intelligence and optimization tools
• Their advanced ranking algorithms optimize results
for 1:1 personalization, combining each customer’s
search behaviour and browsing patterns with
natural language processing (NLP)
• It stays relevant even as customer language
changes, dynamically capturing customer intent
and reducing the work required by manual rules
Merchandizing Analytics
• He helps understand what customers are searching
for, and what prevents them from converting on
• Insights focussed on improving site search,
navigation, and product grids to get more
customers to convert
• Built-in impact tracking demonstrates the revenue
and engagement effects that any changes create
Products and Services
Top Vendors for AI deployment in Sales and MarketingC11
https://relatas.com/
Clients
Vendor Profile
Predictive Sales
(1 of 1)
• Based out of San
Francisco and
Bangalore
• Investors include
Sequoia capital and
LetsVenture
• Currently in Beta
• Won the Google
Developers
Launchpad award
• Top tech 30 Spark,
2014
• Relatas prioritizes a sales professionals’ contacts
and optimizes all accounts and lets know what
needs immediate attention
• It informs which contacts need immediate
attention and suggests ways to get in touch with
them
• It prioritizes accounts at risk and provides insights
on how to engage with them
• It helps generate new leads based on existing
relationships
• It integrates seamlessly with Google or outlook
mail and calendars
• It integrates with android phone to seamlessly
integrate with calls and SMS
• It brings the social insights of contacts in a
snapshot
• It provides real-time details of contacts at any
given time – interaction history, common
connections
• It gives actionable insights to surface the data that
matters most
• It captures all the right signals and shows them at
the opportune time
Products and Services
Top Vendors for AI deployment in Sales and MarketingC12
https://www.trifacta.com/
Clients
Vendor Profile
Sales Data Automation
(1 of 1)
• Based out of San
Francisco,
California
• Total funding
received till series
D is $ 124.3 million
• Investors include
Google, Accel
Partners, Ericsson
Ventures, Ignition
Partners, Greylock
Partners, Ridge
Ventures
Data Onboarding
• Data onboarding is an iterative process of
combining unfamiliar data from disparate data
sources, both internal and external to an
organization into a consistent view to fuel data-
driven solutions.
Customer 360
• Companies can segment large quantities of
customer data—all from various channels and
applications—into unique customer profiles,
gaining a more accurate understanding of their
consumer base.
• Some of the use cases applicables are:
‒ Predictive Churn
‒ Improvement in Customer service ratings
‒ Improvement in Market Channel Effectiveness
‒ Improvement in Loyalty with Personalized
recommendation
Products and Services
Top Vendors for AI deployment in Fin TechC13
https://personetics.com/
Clients
Vendor Profile
Robo Advisory
(1 of 1)
• Based out of White
Plains, New York
• Total funding
received till series
B is $ 18 million
• Investors include
Sequoia Capital,
Viola Ventures,
Lightspeed
ventures
Cognitive Banking
• Cognitive Banking brings together Artificial
Intelligence, Predictive Analytics, Natural Language
Understanding, and Machine Learning
• Delivers an engaging customer experience,
reducing friction and cost, and increase in share of
wallet with innovative new products and services.
Personetics Engage
• It provides timely and useful insights that keep
customers informed and help them stay on top of
their financial affairs
• Using real-time predictive analytics to empower
customers, banks can re-establish themselves as
trusted partners to the consumer
Personetics Act – Autonomous Money Management
• Financial institutions can offer automated money
management programs that are tailored to each
individual and self-adjusting to changes in
spending patterns
Personetics Assist - Conversational Self-Service for
Financial Services
Products and Services
Top Vendors for AI deployment in Fin TechC14
https://datarobot.com/
Clients
Vendor Profile
Financial Analytics
Platforms (1 of 1)
• Based out of
Greater Boston
area, US
• Total funding
received till series
C is $ 111.4 million
• Intel Capital,
Accomplice, Plug
and Play, New York
Life Insurance, IA
Ventures
• DataRobot captures the knowledge, experience,
and best practices of the world’s leading data
scientists, delivering unmatched levels of
automation and ease-of-use for machine learning
initiatives.
• DataRobot enables Fintech users and companies to
build and deploy highly accurate machine learning
models in a fraction of the time.
• It has solutions across different verticals of the
finance industry:
‒ Payments
‒ Digital Wealth
‒ Blockchain transactions
‒ Direct Marketing
• Some of the other industries it specializes in:
‒ Insurance
‒ Banking
‒ Energy
‒ Healtcare
‒ Public Sector
Products and Services
Top Vendors for AI deployment in Fin TechC15
https://siftscience.com/
Clients
Vendor Profile
Fraud Detection
(1 of 1)
• Based out of San
Francisco Bay area,
US
• Total funding
received till series
D is $ 104.6 million
• Some of its
investors include
Spark Capital,
Insight ventures,
Stripes group, First
Round capital and
Union Square
ventures
• 12,000+ clients
• Sift Science provides one intelligent solution for
different types of Fraud
• It is a first-of-its-kind machine learning approach
that accurately predicted fraud and defended
against online abuse in real time.
• The Sift Science Digital Trust Platform hosts a full
suite of fraud prevention products that mitigate
every vector of fraud and abuse, and quickly and
effortlessly integrate into existing workflows and
systems
• Some of the Use Cases it is capable of handling
are:
‒ Account Takeover
‒ Payment Fraud
‒ Content Abuse
‒ Promo Abuse
‒ Account Abuse
‒ Mobile Fraud Detection
Products and Services
Top Vendors for AI deployment in Fin TechC16
https://www.paxata.com
Clients
Vendor Profile
Loan and insurance
(1 of 1)
• Based out of San
Francisco Bay Area,
US
• Total funding
received till series
D is $ 61 million
• Some the investors
include Accenture,
EDBI, Intel Capital,
CISCO, Accel
partners, M12, and
Walden Riverwood
Paxata is the first Adaptive Data Preparation platform
built for the analyst to turn raw data into ready data
for analytics
Paxata adaptive information platform
• Provision data for modern data-intensive business
applications with a functionally and technically
unified platform for data integration, quality,
enrichment, governance, and collaboration
• Paxata addresses the most time consuming part of
data quality projects by providing an intuitive,
visual and interactive application for business
users to onboard, profile, and create quality
information
• It helps in bringing together multi-structured data
from diverse sources, preparing data, and
combining additional data to provide more context
Solution
Companies that deployed AI based solutionD1
https://www.entelo.com/wp-content/uploads/2017/09/HubSpot_case_study.pdf
Impact
Corporate Profile
• Using Entelo, team gets the information they
need to personalize their outreach, all in one
place.
• Entelo’s software provides HubSpot with access
to millions of candidates, complete with their
social footprints all in a single interface.
• Entelo also allows HubSpot’s team to source
candidates from underrepresented groups right
within the platform.
• Entelo has enabled recruiters to find, qualify and
engage with a diverse talent pool in more
efficient ways and has enabled HubSpot to
develop more sophisticated and scalable
recruiting practices.
• HubSpot’s talent acquisition team recruited the
right people using a personalized approach
through Entelo.
HR (1 of 4)
• Headquartered in
Cambridge, MA
• Developer and
marketer of
software products
Company Size
Pain Points
• Gathering
candidate
information-manual,
time-consuming
• Engagement of
passive candidates
through cold
outreach
• Sourcing candidates
and maintaining
strong pipeline
• Save time using Entelo’s rich database of
social profiles.
• Boost candidate response rates by double-
digit percent using Entelo’s email analytics
solution.
• Effective email outreach with response
rates on email having gone up double-digit
percents relative to a traditional messaging
system.
• Increase pipeline of underrepresented
groups using Entelo Diversity.
Up-to 1000 employees
Solution
Companies that deployed AI based solutionD2
https://ideal.com/customer/ideal-image-medspa/
Impact
Corporate Profile
• Ideal and Ideal Image established three priorities
for implementing recruitment automation:
- Screen every single candidate, regardless of
volume
- Reduce candidate wait times
- Increase recruiter’s bandwidth by reducing
unnecessary interviews
• Ideal was able to fulfill three technical
requirements
- Ability to handle massive amounts of existing and
future resume data
- Compliant with all corporate security, data
management and privacy requirements
- Full integration with their applicant tracking
system, iCIMS
• Ideal worked behind the scenes within iCIMS and
doesn’t require recruiters to switch systems or
change their existing workflow.
HR (2 of 4)
• Headquartered in
Tampa, FL
• largest MedSpa in
North America
Company Size
Pain Points
• Ideal Image reached
out for a technology
that could assist their
recruiters at scale.
• Ideal Image’s
employer brand was
bringing in number of
applicants for every
single job at over 130
locations and the
number of resumes
became
insurmountable
• Ideal Image now uses AI to screen and
shortlist candidates within minutes after
they apply.
• By identifying top talent for recruiters,
they are able to eliminate manual resume
screening and reach top candidates within
two business days.
• Ideal Image has been able to drastically
reduce their time to fill and lower their
overall cost per hire.
• Ideal Image achieved 100% screen rate,
with all candidates graded A to C
• Recruiters could contact the most qualified
candidates within 48 hours
• Ideal Image experienced a 30% reduction
in interviews for the same number of great
hires
260 employees
Solution
Companies that deployed AI based solutionD3
https://content.betterworks.com/betterworks-case-studies/case-study-schneider
Impact
Corporate Profile
• Schneider Electric chose OKRs and BetterWorks
because the methodology and the platform simply
made sense for as a way to align and better deploy
goals.
• Schneider Electric builds a bridge to global
alignment with BetterWorks
• BetterWorks provided enterprise software to
manage strategic plans, collaborative goals and
ongoing performance conversations.
• Its Business Operating System is built on Goal
Science insights and operational research to help
high-performing companies execute more
effectively.
HR (3 of 4)
• Headquartered in
Rueil-Malmaison, FR
• Global specialist in
energy management
and automation
Company Size
150,000-200,000
employees
Pain Points
• Aligning 185,000
people across
businesses in 160
countries with
common goals and
vision
• Need for new
platform and
approach to help
execute strategy for
transformations and
corporate objectives
• Cultural shift to complete openness of
OKRs and performance throughout the
organization helping improve
communication and awareness of work
across groups
• Visibility of goals at all levels of the
company helping every employee
understand exactly how their work
contributes to the organization’s overall
success
• Users enjoy transparency and alignment
that BetterWorks provides and enjoy the
interactive nature of the platform as a
contrast to more formal, traditional
corporate work environment
Solution
Companies that deployed AI based solutionD4
https://medium.com/@sanish_64220/introducing-legion-the-intelligent-workforce-engagement-platform-2b0150f4118
Impact
Corporate Profile
• Matching work needed to be done to the best-
suited employee who wants it and doing so in a fair,
compliant, and efficient manner.
• Used advanced machine learning to accurately
predict how much work needs to be done, by what
roles and skills.
• Legion uses AI to automatically match forecasts to
the best employees based on a wide variety of
factors such as employee preference and skill,
productivity, and labor compliance policies.
• Headquartered in
San Francisco, CA
• Retails and markets
coffee products
Pain Points
• Retaining &
engaging
millennial
workforce seeking
gig-like flexibility,
modern
technology
• Lack of flexible &
efficient labor
model supporting
innovations
needed in
industries to
better serve
customers today.
• Real-time awareness of staffing needs and
employee availability, leading to
optimization for business and Philz
community.
• Power to control when, where, and how
much team members work, and store
leaders automate behind-the-scenes
operations so as to spend more time
focusing on their people — customers and
business growth.
• Better serve team and customers
positioning Philz Coffee as a leader in
shaping retail workforce management
• With new technology, one step closer to
vision of a true Community Workforce.
Company Size
1000+ employees
HR (4 of 4)
Solution
Companies that deployed AI based solutionD5
https://www.uipath.com/hubfs/New%20Website%20/Case%20Studies%20Homepage/insurance%20case%20study%20website%20.pdf?hsLang=en&t=1
528235159612
Impact
Corporate Profile
• UiPath Robot automatically performs data
extraction from the bank statements from all clients
and comparison with the accounting system (BIS
Ledger / Cockpit), ensuring that balances are
accurate and matching. Once reconciled, the
information is updated in the system.
• Solution Seven UiPath robots were designed and
bundled to support the claims value chain,
automating 35-40% of the process.
• Vendor payments by property insurers were also
automated delivering a productivity improved by
70%, reduced processing times and converted
service levels to 24/7 operations
• Non-recommended hire adjudication Challenge The
Claims' unit of a large auto insurer dealt with a
process of operating in an offshore environment,
which required Citrix based automation to evaluate
whether the claims should be extended, taken off
hire or closed, and identify whether there are any
potential customer complaints.
Operations (1 of 4)
• Headquartered in
New York, NY
• Provides
reinsurance services
Pain Points
• Underwriting and
new business
financial
transactions to be
automated.
• Bank statements
were compared
manually with the
accounting system,
which was tedious
and time consuming
• With automation, GR achieved 100%
processing accuracy, completely
eliminating human error.
• With the quality and speed of processing
improved, an 80 % TAT (Turnaround time)
Reduction was achieved, with ¼ FTES saved
from the process.
• Productivity increased by 68%, accuracy
levels were enhanced by 95% and the
overall compliance with regulatory
requirements was improved.
• Robots brought over 65% improvement in
average handling time, 50% improvement
in productivity, standardizing and
replicating the process across 44 global
claims centers in the organization.
Company Size
51-200 employees
Solution
Companies that deployed AI based solutionD6
https://appliedai.com/vendor/flutura-solutions; https://www.forbes.com/sites/sumitchakraberty/2016/10/12/why-henkel-dragon-plant-in-china-is-
using-indian-iot-product-flutura/2/#669cbb46948f
Impact
Corporate Profile
• Cerebra analyzed quality to see what’s impacting it.
Then started predicting the quality. And the final
step is for Cerebra to influence the quality in real
time.
• Cerebra IOT signal intelligence platform ingested 3
years of sensor data regarding plant operations
from temperature sensors, rpm sensors, torque
sensors and pressure sensors which were strapped
on to industrial mixers. Cerebra’s ensemble models
used to filter signal from noise and specifically
identify the contributors to quality.
• Process was scaled to 33 plants, 1400
manufacturing lines and 16 event types
cumulatively streamed in 20 million sensor events
analyzed.
• Transform the way quality is managed in making
adhesives for clients like Bombardier, which uses a
metal bonding glue for its aircraft wings.
• Headquartered in
Dusseldorf, Germany
• Manufacturers of
adhesives
Pain Points
• To increase quality
and yield of factory
lines by controlling 2
levers - viscosity and
softening points.
• More than 140 million dollars of savings
from defective products across 3 years.
• ‘Scale-as-you-go’ pricing model from
Flutura helps customers to start small with
valuable pilots and then scale the solution.
• Faster adoption and implementation,
which is becoming vital for equipment
manufacturers as they race to adapt and
get smart.
Company Size
53000 employees
Operations (2 of 4)
Solution
Companies that deployed AI based solutionD7
https://www.datapine.com/customer-success-stories/kreditech
Impact
Corporate Profile
• Kreditech uses datapine to increase efficiency of
internal reporting processes across organization.
Now all decision makers have quick, easy access to
ad hoc analysis, KPI dashboards and reports.
• Setting up automated reporting processes with
datapine, reduced time spent on reporting
activities
• User access rights combined with visualization and
sharing options increased the transparency of
internal decision making process considerably.
• Provided quick implementation time, fast, in depth
analysis of huge amounts of data, maximum level of
data security and privacy scalable, stable
infrastructure
• Headquartered in
Hamburg, Germany
• Online consumer
finance company
Pain Points
• Reduce involvement
of IT in daily analytical
processes
• Decentralize decision
making and reduce
dependency on single
business intelligence
experts
• Combine multiple
internal and external
data sources
• Provide foundation
for strategic decisions
• Time spent on reporting activities by 40
hours per week. Between logging in for the
first time and obtaining the first results
based on data, it took less than 1 hour.
• All departments could access their own
real-time dashboards, no matter if they are
in the office or at a meeting. All decision
makers have quick, easy access to ad hoc
analysis and reports, also on their tablets.
Company Size
300 employees
Operations (3 of 4)
Company Size
40000+ employees
Solution
Companies that deployed AI based solutionD8
https://www.greyorange.com/omni-channel-warehouse-automation.php
Impact
Corporate Profile
• The GreyOrange Butler solution was able to help
the customer fulfill twice more volume of orders
while reducing the operating expenses.
• Unified order picking and consolidation model.
Reduced dock to stock time and DOH inventory at
client's stores
• Configured warehouse operations for scalability
with increase in number of stores
• Reduce space and time required for consolidation
of store fulfillment orders
• Optimize shipment process to reduce high dock to
stock time in retail stores
• Headquartered in
Santiago, Chile
• Home improvement
warehouse store
chain
Pain Points
• Manage complex
omni channel
fulfillment with
growing share of
online orders
• Optimize warehouse
for handling multiple
inventory load units
to increase
throughput
• Handle wider range of
SKUs across variety of
dimensions & fragility
• The customer was able to adapt to
evolving Omni channel processes using the
solution
• Capacity increase within the warehouse
leading to Capex avoidance. Besides, there
were opex savings and space optimizations
• Reduced waste, increased efficiency with
24/7 operations and up to 99% availability.
• Empowers workforce, improves speed and
accuracy.
Operations (4 of 4)
Solution
Companies that deployed AI based solutionD9
https://www.criteo.com/success-stories/microsoft-surface-pro-4/
Impact
Corporate Profile
• Criteo Sponsored Products network presented
easily measurable way to increase product visibility
and sales across a range of sites including Fnac,
Darty and Rue du Commerce.
• Criteo Sponsored Products appear as native listings
relevant to shopper and products they’re seeking.
• Sponsored Listings ads for the Surface Pro 4
appeared within search results for laptops or
tablets, in those product categories and also at the
highest levels of these sites to drive increased
awareness.
Sales and Marketing
(1 of 4)
• Headquartered in
Redmond, WA
• Information
technology company
Pain Points
• Need to drive sales
of Surface Pro 4
without sacrificing
profitability.
• In a category with
heavy
commoditization,
extensive product
comparison & many
brands competing on
price, Microsoft
needed a tactic to
ensure the top-of-
the-line stood out.
• Campaign demonstrated strong
incrementality, gaining share from
competitors: 15% of sales completed
based on ads displayed on the retail site
search results where generic keywords
such as “laptop” were searched.
• Furthermore, 22% of sales were generated
from ads displayed on the Homepage,
while delivering 13X Return on Ad Spend
(ROAS), due to optimal targeting of online
shoppers most likely to purchase
• Criteo was able to determine that
Sponsored Products ads increased share of
consideration (the percent of product page
views within this category) that Surface Pro
4 was able to achieve: share of
consideration increased 31% versus the
period prior to the campaign.
Company Size
1,24,000 employees
Solution
Companies that deployed AI based solution
http://go.bloomreach.com/rs/243-XLW-551/images/Staples_Commerce_Search_Case_Study.pdf
Impact
Corporate Profile
• BloomReach Search delivered revenue boost by
successfully managing tremendous increase in
product listings on Staples sites.
• BloomReach Search understood algorithmically what
customer means when he or she uses a certain
search term. The amount of manual rule writing to
make sure the right products come up in the right
order for the right person was dramatically reduced.
• BloomReach Search delivered personalized search
and browse experiences for each of the shoppers and
intelligent merchandising tools for the team. A self-
learning site search tool, it’s designed to enhance the
customer experience with features such as dynamic
facets, visual search and descriptive autosuggest,
while streamlining workflow.
• Headquartered in
Framingham, MA
• Office supply retailing
corporation
Pain Points
• The company
needed to automate
some of the work
involved in surfacing
the relevant
products that Staples
customers were
searching for.
• Staples also wanted
to get away from an
outdated enterprise
software model
• BloomReach Search provided an overall
incremental lift in revenue per visit of 3.5%
across its North American e-commerce sites.
That translates into an annual revenue
increase of more than $100 million.
• Staples onsite search team has a better
balance of human and machine. Now, team
can focus on more advanced analytics, A/B
tests and user-experience projects that
promote retailer’s key initiatives, while
allowing the algorithms to manage
optimization effort of the entire assortment.
• 4.4% revenue per visit lift on Staples.com.
80% less time spent manually tuning sites by
onsite search team.
• Scaled SKU catalog 10x without adding to
onsite search team
Company Size
61,503 employees
Sales and Marketing
(2 of 4)D10
Solution
Companies that deployed AI based solution
https://lattice.com/customers/birchbox/
Impact
Corporate Profile
• The Lattice customer success team ran video
conference employee training sessions and led
Birchbox’s team through multiple demos to learn the
system so that the team could answer questions, and
then.
• The Lattice review process gave employees a
structured experience that was easy to follow. The
system guides users through self-evaluations, peer
evaluations, and manager evaluations and provides
convenient access to past performance data that
helps with the review writing process.
• The senior manager imported employee data via CSV
spreadsheet and set up the Birchbox account.
• Headquartered in
New York city, NY
• Online monthly
subscription service
of beauty related
products
Pain Points
• Unwieldy
performance
management tool.
• Birchbox needed a
tool that could
serve a distributed
workforce.
• Superior ease-of-use cloud-based software
accessible from anywhere with responsive
customer support
• The People & Culture team started receiving
immediate positive feedback on the new
system
Company Size
150-200 Employees
Sales and Marketing
(3 of 4)D11
Solution
Companies that deployed AI based solution
https://www.trifacta.com/customers/centers-for-medicare-medicaid-services/
Impact
Corporate Profile
• By integrating Trifacta’s data wrangling solution into
Leidos’ CAADS platform, data wrangling tasks that
normally took six weeks are now taking a day.
• Trifacta is helping CMS begin to chip away at the
billions lost each year from fraudulent claims.
• The Centers for Medicare & Medicaid Services (CMS)
sought out a means to sort quickly through claims
data and identify improper reporting before they are
paid.
• Headquartered in
Baltimore, MD
• Federal agency
within the US
Department of
Health and Human
Service
Pain Points
• In order to leverage
data efficiently,
analysts needed
common data
wrangling solution
• Trifacta’s self-service solution empowered
non-technical users to dramatically reduce
time spent cleaning and preparing data for
analysis.
• Better manage inventory and more
accurately forecast demand by leveraging
new data from sensors and devices.
• Reduction in time to curate big data sources
and provide managers with new avenues to
discover insights.
Company Size
4100 Employees
Sales and Marketing
(4 of 4)D12
Solution
Companies that deployed AI based solution
https://siftscience.com/case-studies/zoosk/
Impact
Corporate Profile
• Sift enabled to make user buying experience more
friendly and frictionless allowing to provide a better
user experience.
• Sift Science's big data and real-time solution,
empowered fraud analysts with ever-updating
intelligence. By integrating Sift Science's findings via
Sift Score API into Zoosk's existing management
system, the team has more data and is more efficient.
• Zoosk was empowered with flexible and real-time
machine learning with direct integration into existing
fraud management system
• Headquartered in
San Francisco, CA
• Online dating service
Pain Points
• Payments and friendly
fraud on the site
• In-house solution
couldn't scale
• Zoosk streamlined their fraud management
workflow. With the fraud team's increasingly
efficient review process, Zoosk is able to
offer members better experience.
• Real time machine learning model enables
to get accurate data quickly, thus allowing to
make informed decisions in real time.
• Layering Sift Science on top of their other
tools helps Zoosk keep its focus on the best
ways for its users to connect and find great
dates.
Company Size
174 Employees
Fintech (1 of 4)D13
Solution
Companies that deployed AI based solution
https://personetics.com/wp-content/uploads/2018/04/RBC_NOMI_Model_Bank_2018_Case_Study.pdf
Impact
Corporate Profile
• NOMI Insights provide personalized, timely and
relevant insights to help clients manage their day-to-
day finances on the go through the RBC Mobile app,
while NOMI Find & Save helps make saving simpler
for clients by using predictive technology to find
amounts of money clients can spare, and
automatically saving that money. NOMI uses a client’s
account activity to identify trends, unusual activity,
and potential savings opportunities.
Fintech (2 of 4)
• Headquartered in
Montreal, Canada
• Canadian
multinational
financial services
bank
Pain Points
• RBC wanted to help
clients easily manage
their money and
make savings
effortless.
• Successfully launch
NOMI Insights and
NOMI Find & Save
Initiative
- Client engagement with RBC mobile banking
app increased 20%
- Average time-in-app increased 6%
- More than 100 million insights read by
clients in the first five months
- Clients save 2x more regularly with NOMI
Find & Save than they do with traditional
savings products
Company Size
81,000 Employees
D14
Solution
Companies that deployed AI based solution
https://3gp10c1vpy442j63me73gy3s-wpengine.netdna-ssl.com/wp-content/uploads/2017/07/Avant_Case_Study_with-cover_MLA.pdf
Impact
Corporate Profile
• Avant has deployed DataRobot to allow business
analysts to perform data science work via its easy-to-
use interface, empowering company to make larger
number of predictions – from likelihood of receiving
payments to marketing response to potential fraud –
faster.
• With DataRobot, Avant can quickly build models, do
analysis and evaluate new data sources, saving scarce
data scientists’ time. And direct access to DataRobot
APIs make it easy to integrate with Avant’s in-house
production system.
• DataRobot serves three primary functions:
- Establishing a rigorous, robust benchmark that
validates off-the-shelf solutions for a given data set
- Delivering fast and effective visualizations of new
data sets
- Quickly answering questions from product and
strategy teams so data scientists can spend most of
their time on valuable long-term development work
• Headquartered in
Chicago, IL
• Financial technology
industry
Pain Points
• Avant wants to scale
its business without
sacrificing the
quality or
sophistication of
analytics.
• Avant needed to find
a way to provide
analysts and
business users
access to data
science tools that
the business teams
could leverage
• By applying machine learning to its business,
Avant’s models and underwriting process
are much more in tune with how consumers
actually behave, making them more
accurate than traditional risk or propensity
models.
• With DataRobot, Avant’s data scientists are
more focused on doing work that
contributes to the business’ bottom line.
They more efficiently evaluate the impact of
new data sets on existing models, quickly
push new or updated models into
production and easily visualize the results of
those models. They’re no longer diverted by
doing exploratory research.
Company Size
468 Employees
Fintech (3 of 4)D15
Solution
Companies that deployed AI based solution
https://www.paxata.com/wp-content/uploads/paxata-unilog-case-study.pdf
Impact
Corporate Profile
• Unilog selected Paxata as its solution of choice, based
on the following capabilities and features found in
Paxata:
• Ease of use: Excel-like interface to drive adoption
internally
• Speed: Ability to extract data from its database and
into the data prep tool quickly
• Licensing model based on data volume not number of
users
• Core capabilities: Shaping functions such as pivot and
de-pivot, filtergrams
• Immediately highlight missing values, and lookups for
reconciling
• Reporting view with raw transactions for a complete
view of parts, manufacturers, and performance levels
• Turnkey, fully-managed SaaS application running on
Amazon Web Services (AWS)
• Cloud-based software that allows all data analyses to
be shared between all members of team
• Headquartered in
Bengaluru, IN
• Global technology
company
Pain Points
• As the product data
grew to 3.5 million
SKUs, the group
reached Excel’s
limitations and
process became
unwieldy
• Combination of data
frequency and
numerous Excel files
required to divide
and analyze data into
more manageable
segments.
• Identifying duplicate entries previously
involved utilizing 4 different spreadsheets, a
process that took 3-4 hours. The process is
now automated and can be performed in 5-
10 minutes.
• In one specific use case, this has freed up an
entire resource.
• The AnswerSet produced by Paxata is now
Unilog’s new record of standard and single
source of truth, ensuring consistent
information for analysis.
• Automation empowers Unilog to divert
hours previously spent on maintaining
workbooks to other, more strategic
initiatives
Company Size
600 Employees
Fintech (4 of 4)D16
Future Leaders of AIE
Overview
• AI has been rapidly pursued by Tech Giants and Start-Ups alike.
• In 2017 and 2018, out of the 95 startups that became unicorns, 10 companies were from the AI industry
• Most of these startups are getting acquired by Tech Giants like Google, Amazon, Microsoft, Facebook and IBM
Leaders in AI Research Top AI Startups
Areas of Research
215+ acquisitions
since 2004
Company Total Acquisitions
https://www.cbinsights.com/research/top-acquirers-ai-startups-ma-timeline/, https://www.cbinsights.com/research/top-tech-companies-artificial-
intelligence-expert-intelligence/
Future Leaders of AI – ResearchE1
Top Acquisitions in AI
1. Banter
2. AI Matter
3. Halli Labs
4. Api.ai
5. Moodstocks
6. Granata
7. Timeful
8. Vision Factory
Deep Reinforcement Learning, Bayesian Neural
Nets, Robotics, transfer learning, Google Brain,
70+ acquisitions
since 2005
1. Ozlo
2. Zurich Eye
3. Masquerade
Technologies
4. Wit.ai
5. Mobile Technologies
6. Face.com
Machine intelligence, Recurrent Networks
Dream Hierarchically, Neural Language Models,
Universal Music Translation Network,
Regularized Deep Networks
80+ acquisitions
since 1998
1. Sqrrl
2. Harvest.ai
3. Angel.ai
4. Orbeus
5. Evi Technologies
Natural Language Generation, Speech
Recognition, Virtual Agents, Machine Learning
Platforms, AI-Optimized Hardware, Decision
Management, Biometrics, Text analytics
210+ acquisitions
since 1987
1. Maluuba
2. Genee
3. Swiftkey
4. Equivio
5. Netbreeze
CNTK deep learning, Artificial Intelligence
Computer vision, Graphics & multimedia,
Human-computer interaction, Human language
technologies, Search & information retrieval
50+ acquisitions
since 2001
1. Explorys
2. AlchemyAPI
3. Cognea
NLP, Speech and Image recognition, Neural
Networks, Scalable AI models, AI model
tuning, distributed systems
10+ acquisitions
since 2004
1. Kitt.ai
2. RavenTech
3. xPerception
Natural Language and Speech, Robotics and
Autonomous Driving, Computer Vision,
Machine Learning and Deep learning, Baidu
Brain
Company
Algolia
CrowdFlower
Tamr
Mobalytics
Upstart
Affirm
ZestFinance
Cape Analytics
Numerai
Orbital Insight
Descartes Labs
Graphcore
Cerebras Systems
Mythic
Flatiron Health
Recursion Pharma
Freenome
Tempus Labs
Arterys
AiCure
Insilico Medicine
Mya Systems
Textio
C3 IoT
Foghorn Systems
MAANA
MOOGsoft
Casetext
Benson Hill Biosystems
Zoox
NAUTO
Drive.ai
Mighty AI
AEYE
Reflektion
Dynamic Yield
Aquifi
Captricity
Narrative Science
CognitiveScale
Insight Engines
Primer
KYNDI
CrowdStrike
Cybereason
Shape Security
Endgame
Versive
SparkCognition
PerimeterX
Appthority
Obsidian Security
Osmo
DataRobot
Petuum
Trifacta
Company
http://fortune.com/2018/01/08/artificial-intelligence-ai-companies-invest-startups/
Future Leaders of AI - StartupsE2
USA (77 companies)
1 of 2
Funding ($M) Sector Funding ($M) Sector
34
290
183
77
27
16
46
45
33
49
48
40
16
15
10
281
189
106
96
57
44
35
23
10
39
125
108
76
Agriculture
Auto tech
Auto tech
Auto tech
Auto tech
Auto tech
Commerce
Commerce
Commerce
Cross-industry
Cross-industry
Cross-industry
Cross-industry
Cross-industry
Cross-industry
Cybersecurity
Cybersecurity
Cybersecurity
Cybersecurity
Cybersecurity
Cybersecurity
Cybersecurity
Cybersecurity
Cybersecurity
Education
Enterprise ai
Enterprise ai
Enterprise ai
Enterprise ai
Enterprise ai
Enterprise ai
E-sports
Fintech & insurance
Fintech & insurance
Fintech & insurance
Fintech & insurance
Fintech & insurance
Geospatial analytics
Geospatial analytics
Hardware for ai
Hardware for ai
Hardware for ai
Healthcare
Healthcare
Healthcare
Healthcare
Healthcare
Healthcare
Healthcare
Hr tech
Hr tech
Iot
Iot
Iot
It & networks
Legal tech
74
56
41
3
585
525
268
14
8
79
38
110
85
19
313
119
79
70
42
31
8
30
30
131
48
40
53
24
Company
http://fortune.com/2018/01/08/artificial-intelligence-ai-companies-invest-startups/
Future Leaders of AI - StartupsE2
USA (77 companies)
2 of 2
Funding ($M) Sector
Zymergen
InsideSales.com
Afiniti
Invoca
Conversica
Gong
Amplero
SoundHound
Shield AI
Deep Sentinel
WorkFusion
Socure
Merlon
Intelligence
Text IQ
Anki
CloudMinds
Vicarious Systems
Brain corporation
Neurala
Applitools
FLYR
Life science
Marketing, sales, crm
Marketing, sales, crm
Marketing, sales, crm
Marketing, sales, crm
Marketing, sales, crm
Marketing, sales, crm
News & media
Physical security
Physical security
Risk & regulatory compliance
Risk & regulatory compliance
Risk & regulatory compliance
Risk & regulatory compliance
Robotics
Robotics
Robotics
Robotics
Robotics
Software development &
debugging
Travel
174
264
80
61
56
26
26
114
13
7
71
33
8
3
182
130
118
114
16
11
14
Company
http://fortune.com/2018/01/08/artificial-intelligence-ai-companies-invest-startups/
Future Leaders of AI - StartupsE2
Rest of World (23
Companies)
Funding ($M) Sector Country
3100
637
608
521
257
182
113
102
101
100
85
82
60
47
43
40
35
22
13
10
10
8
7
News & media
Cross-industry
Cross-industry
Robotics
Cross-industry
Cybersecurity
IoT
Enterprise AI
Hardware for AI
Education
Healthcare
Commerce
Risk & regulatory compliance
IoT
Robotics
Cybersecurity
Commerce
Agriculture
Enterprise AI
Cross-industry
HR tech
Personal assistants
Sports
China
China
China
China
China
U.K.
Japan
Canada
China
China
U.K.
Taiwan
U.K.
Israel
Canada
France
Israel
Israel
Japan
U.K.
Israel
Spain
Canada
Bytedance
SenseTime
Face++
UBTECH Robotics
Mobvoi
Darktrace
Preferred Networks
Element AI
Cambricon
Liulishuo
babylon
Appier
Onfido
OrCam Technologies
Kindred Systems
Shift Technology
Twiggle
Prospera
LeapMind
Tractable
Workey
Sher.pa
Sportlogiq

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Ai in workplace updated

  • 1. AI in Workplace – A Future Ready Boon Discussion Document Version 0.1 20th November, 2018 Contents SG Contents 1 ES Executive Summary 2 O Overview 3 A Understanding Artificial Intelligence 4 AI in Workplace areasB 5 AI in Workplace areas-Use Cases - HRB1 6 Top Vendors for AI deployment in HRC1-C4 10-17 Top Vendors for AI deployment in OperationsC5-C8 18-21 Top Vendors for AI in Sales and MarketingC9-C12 22-25 Top Vendors for AI deployment in FintechC13-C16 26-29 Companies that deployed AI based solution-HRD1-D4 30-33 Companies that deployed AI solution-OperationsD5-D8 34-37 AI in Workplace areas-Use Cases - OperationsB2 7 AI in Workplace areas-Use Cases – Sales & MarketB3 8 AI in Workplace areas-Use Cases – FinTechB4 9 Top Vendors for AI deploymentC 10-29 Case Studies: Companies that deployed AI based solsD 30-45 Future Leaders of AIE 46-50 Future Leaders of AI: ResearchE1 47 Future Leaders of AI: StartupsE2 48-50 Companies that deployed AI based solution-S&MD9-D12 38-41 Companies that deployed AI solution-FintechD13-D16 42-45
  • 2. Statistics at a GlanceSG 31 38 57 85 85 5.1 1 60 225 12.5 47 40 https://www.cmo.com/features/articles/2017/8/24/15-mindblowing-stats-about-artificial-intelligence-dmexco.html#gs.DmKXpPc ; https://blog.capterra.com/machine-learning-and-artificial-intelligence-statistics/ % companies will implement AI in next 12 months % of all jobs in 2030 will replaced by AI % of Business Buyers by 2020 will use AI tools % customer interactions by 2020 will be w/o humans % executives believe AI boosts productivity USD Billion will be the size of AI industry by 2020 USD Billion saved by NETFLIX using Machine Learning USD Billion will be the size of AI software market by 2025 % decrease experience by Amazon in “Click-to-Ship” time using ML % of staff time is lost in data collection. % of digitally mature organization have defined their AI strategy % growth in labor productivity expected with AI
  • 3. Executive SummaryES • AI is a boon to the Modern Workforce. AI can handle mundane and repetitive tasks across the organization, freeing up people in HR, IT, marketing, and more to exercise creativity, solve complex problems, and otherwise focus on getting impactful work done. • In July 2017, Allegis Group, released findings from a survey of more than 300 HR professionals, senior-manager level and above, who reported about AI and its impact on the future of work. The research found that: ‒ 21 % view AI as something to be excited about ‒ 17 % consider it both disrupting and enabling ‒ 9 % believe AI will displace most jobs in 10 years • There are several examples of AI in workplace which have shown positive gains for the companies: ‒ SAP CoPilot: Digital Assistant in the Enterprise ‒ Deloitte: Machine-Learning Contract Review ‒ AISense: Call, Meeting Transcriptions ‒ WalkMe: AI for Software Training ‒ ServiceChannel: Restaurant Facilities Management Aid ‒ Niles: Learning Slack Conversations ‒ Acculation, Inc.: AI Meets Social Media
  • 4. 2. Top Companies that used AI-Based solutions for the given use case. We will cover the following about such companies OverviewO • AI in workplace areas finds applications across different Business Functions 1. Human Resources 2. Operations 3. Sales and Marketing 4. Finance • To understand how AI is helping organization become more efficient and optimized, we will discuss 4 use cases in each of the 4 business functions mentioned above. • For each use case, we will understand the following: 1. Top Companies that provide AI-Based solutions for the given use case. We will cover the following about such companies • Company Profile • Products and service offerings • Top Clients • Company Profile • AI – based Solution deployed • Impact of Solution
  • 5. Examples Understanding Artificial Intelligence • Purely reactive with no ability to form memories or use past experiences. • This cannot be applied to other situations. • Improve ability of AI to perform tasks better. Categories Description • Sales Automation Tools • Automatically detecting and correcting supply chain data errors • Intelligent IoT systems in manufacturing • Self-driving/autonomous cars • Chatbots • Digital Assistants - Siri and Cortana Reactive machines 1 Limited memory machines 2 Theory of mind machines 3 Self-awareness AI machines 4 • Advanced class of technology that requires thorough understanding that people and things within an environment can alter feelings and behaviors. • Ability to gauge things within their worlds • Extension of theory of mind AI • This involves machines with consciousness. • Devices are tuned into cues from humans, but able to display self-driven reactions too Definition • AI is the ability of a computer or computer-controlled robot to perform tasks commonly associated with intelligent beings. • The term is frequently applied to the project of developing systems endowed with the intellectual processes characteristic of humans, such as the ability to reason, discover meaning, generalize, or learn from past experience. • AI can be categorized in to 4 broad categories A • C-3P0 and R2-D2 • Sophia, Han, PKD (Droids) • Alice, Zeno • Baidu brain, Google brain • Machines that look into the past • Dependent on pre-programmed knowledge and observations carried out over time • Information about the past transient http://theconversation.com/understanding-the-four-types-of-ai-from-reactive-robots-to-self-aware-beings-67616 ; https://betanews.com/2017/04/28/how-to-recognize-type-of-artificial-intelligence/
  • 6. B.1 Robotic Process Automation B.2 Predictive maintenance B.3 Manufacturing Analytics B.4 Inventory & supply chain optimization Description AI in Workplace areas Workplace Areas Use-Cases A.1 Automated Hiring A.2 Performance management A.3 HR retention management A.4. Digital assistant A.1.1 Leverage AI to attract, screen, engage and hire best employees A.2.1 Manage employees performance effectively w/o hurting motivation A.3.1 Predict employees who are likely to leave the organization and take customized measures A.4.1 Automating communication such as email communication through digital assistants HR (Human Resource) A B B.1.1 Digitizing process systems without replacing the existing legacy systems B.2.1 Maintenance of machinery and other industrial robots by predicting machinery functional efficiency B.3.1 Also called industrial analytics systems, these systems allow to analysis of manufacturing procedures B.4.1 Machine Learning based order and inventory management to ensure minimum inventory holding and faster TAT Operations B C.1 Customer Retargeting C.2 Recommendation engine C.3 Predictive sales C.4 Sales data input automation C.1.1 Retarget customers who express interest in products or services C.2.1 This involves analyzing the customer data to provide recommendations based on consumption trends C.3.1 AI to enable score leads and prioritize sales representative actions. C.4.1 Automatic analysis of data associated with sales: Sales and Marketing D.1 Robo - Advisory D.2 Algorithmic Trading D.3 Fraud Detection D.4 Loan / Insurance Underwriting D.1.1 Robo-advisors algorithms to calibrate financial portfolio D.2.1 Use of complex AI systems to make extremely fast trading decisions D.3.1 Detect unique activities/ behaviors (“anomalies”) and flag them D.4.1 Analysis of underlying trends through algorithms influence lending Finance https://appliedai.com/operations/use-cases/1 ; https://www.techemergence.com/machine-learning-in-finance/ C D a. Sync calendar b. Address book c. Emails d. Phone calls e. Messages through CRM systems
  • 7. 1. Legion Technologies 2. Ubisend 1. BetterWorks 2. Reflektive 3. vPhrase analytics solutions AI in Workplace Areas – Use Cases Use-Cases Description B1 A. Designed to automate the recruiting workflow, especially repetitive, high-volume tasks. B. Improving quality of hire through standardized job matching C. AI-powered chatbots to improve the candidate experience. Automated Hiring A.1 A. Assessment can happen in real-time with incentives for good performance rewarded immediately B. Valuable insight into the performance of each employee individually C. Better acceptance among employees about feedback (since based on data) Performance management HR Retention Management A. Increasing efficiency, adoption of metrics and improving compliance B. Drivers of productivity, economic growth to create economic surpluses and increase societal prosperity Digital assistant Benefits A. Employee/candidate satisfaction B. Effective management of employees C. Improvement in Employee retention A. Improved employee satisfaction B. Better employee retention Top Vendors 1. Entelo 2. Ideal 3. Jobvite https://ideal.com/ai-recruiting/, http://www.digitalistmag.com/future-of-work/2018/04/10/ai-cracks-employee-retention-code-for-small-midsize-businesses- 06064626, https://www.forbes.com/sites/adigaskell/2018/02/08/can-ai-help-with-performance-management/#11f456232bfc A. Employees satisfaction B. Effective management of employee performance C. Improvement in employee motivation A. AI technologies embedded in employee feedback tools automatically channel concerns to the HR team with right emotional background, expertise and leadership role B. Real-time counseling relevant and matches the perceived gravity of the situation in tone, word use and urgency 1. Recast.AI 2. Julie Desk 3. Pat Inc. A. Emotional Intelligence B. Cognitive Flexibility A.2 A.3 A.4 HR
  • 8. A. Streamlining procurement related tasks through automation and augmentation of chabot capability B. Revolutionize agility and optimization of supply chain decision-making. C. A. Process optimization: pinpointing daily inefficiencies and eliminating them B. Yield-energy throughput (YET) analytics help to increase yields and reduce energy use C. Profit-per-hour (PPH) maximization analytics help to define optimal setup points 1. Flutura Business Solutions 2. RapidMiner 3. Cisco AI in Workplace Areas – Use Cases Use-Cases Description B2 A. Low value added tasks are automated and employees focus on higher value added tasks B. Increasing speed of/reducing errors in customer-facing processes C. Increase employee satisfaction as tedious manual tasks are automated Robotic Process Automation (RPA) Predictive maintenance Manufacturing Analytics Inventory & supply chain optimization Benefits A. Improvement in Customer service effectiveness B. Improvement in Operational costs Top Vendors https://ideal.com/ai-recruiting/, http://www.digitalistmag.com/future-of-work/2018/04/10/ai-cracks-employee-retention-code-for-small-midsize-businesses- 06064626, https://www.forbes.com/sites/adigaskell/2018/02/08/can-ai-help-with-performance-management/#11f456232bfc 1. UiPath 2. MotionsCloud 3. WorkFusion A. Improved rhythm and continuity of productive activities B. Increased productivity of workers both directly related to the machines in question and those who depend on their success C. Preventing unplanned downtime due to unexpected failure and the subsequent economic loss A. Better machine uptime B. Reduction in maintenance costs C. Increased productivity A. Increased manufacturing effectiveness B. Improvement in maintenance costs C. Continuous improvement 1. Datapine 2. 5Analytics 3. Sight Machine A. Improvement in supply chain costs 1. Orbital Insight 2. GreyOrange 3. CommonSense Robotics B.1 B.2 B.3 B.4 Operations
  • 9. A. Supply chain costs A. B2C sales B. Cash Flow C. Engagement and conversion D. Return on Marketing Investment (ROMI) 1. Salesforce 2. BloomReach 3. ViSenze AI in Workplace – Use Cases Use-Cases Description B3 A. Integration of technology into physical world creating new consumer interactions B. Pulling data from varied sources into coherent, insightful, written reports for humans to use for decision-making. C. Optimizing timing of ads run, calibrating in real time for lowest-priced clicks or lead conversions Customer Retargeting Recommendation engine Predictive sales / Sales Forecasting A. Streamlining procurement related tasks through automation and augmentation of Chabot capability B. Revolutionize agility and optimization of supply chain decision-making Sales data input automation Benefits A. Cash Flow B. Return on Marketing Investment (ROMI) Top Vendors https://medium.com/@humansforai/recommendation-engines-e431b6b6b446 1. Criteo 2. Dynamic Yield 3. Drawbridge A. Coming up with thousands of permutations of ad copy or ad images for a campaign B. Great tool for filtering and ensure consumer gets to see data that is relevant for his taste, his style and preferences C. System should be able to continuously learn and adapt itself flexibly to new user behavior 1. Trifacta 2. Spiro Technologies 3. Salesflare Sales & Marketing C.1 C.2 C.3 C.4 A. B2C sales B. Cash Flow C. Engagement and conversion D. Return on Marketing Investment (ROMI) 1. Inside Sales 2. Lattice 3. Relatas – Sales AI A. Machine learning algorithms and big data systems that learn and replicate what is working for different business and sales approaches. B. Integration of CRM systems, marketing automation platforms and internal business information from a wide variety of data sources
  • 10. A. Improvement in operational costs A. Improves trading income 1. Ayasdi 2. Data Robot 3. Narrative Science 4. Versive AI in Workplace – Use Cases Use-Cases Description B4 A. AI chatbot and mobile app assistant applications to monitor personal finances B. This helps people manage money, track expenses, analyze spending, make payments, and more C. It has self-service tools to customize & continually improve consumer experiences Robo Advisory Algorithmic Trading / Financial Analytics Platform Fraud Detection A. This leverages machine learning to quote optimal prices, manage claims effectively and improve customer satisfaction while reducing costs Loan / Insurance Underwriting Benefits A. Improvement in operational costs (users) Top Vendors https://medium.com/@humansforai/recommendation-engines-e431b6b6b446 1. Personetics 2. Kasisto 3. Cleo 4. Clarity Money A. This leverages machine learning, Natural Language Processing and other AI techniques for financial analysis, algorithmic trading and other investment strategies or tools 1. MotionsCloud 2. Paxata 3. Tractable 4. Cape Analytics FinTech D.1 D.2 D.3 D.4 A. Improvement in operational costs B. Reduces probability of fraud 1. Trifacta 2. Sift Science 3. Onfido 4. RavenPack A. This leverages machine learning to detect fraudulent and abnormal financial behavior, and/or use AI to improve general regulatory compliance matters and workflows
  • 11. Products and Services Top Vendors for AI deployment in HRC1 https://www.entelo.com/ Automated Hiring (1 of 3) Clients Vendor Profile Entelo Envoy • Envoy automates the tedious and time-consuming tasks associated with sourcing. • Envoy surfaces those who are the best fit for an open role – and most importantly, interested in the advertised opportunity – and delivers them directly to corporate inbox Entelo Diversity • Entelo Diversity allows companies of all sizes to reap the benefits of building strong, diverse teams. Entelo Platform • Entelo’s smart and powerful search engine allows to hone in on best-fit talent more quickly. • Entelo analyzes hundreds of variables to predict which candidates to engage while also arming with actionable and data-driven advice to optimize outreach • Entelo analyzes dozens of variables to predict candidates’ receptiveness to new opportunities • Based out of San Francisco, CA • $ 20 Mn Series C funding received in Aug, 2017 • 600 organizations whose talent teams are already using the Entelo platform • Proprietary algorithms, artificial intelligence, and end-to-end automation speed up candidate discovery and qualification processes and continually float best-fit candidates
  • 12. Products and Services Top Vendors for AI deployment in HRC1 https://ideal.com/product/ Clients/Integrations Vendor Profile Candidate Screening • Screen candidates automatically, in real-time, with incredible accuracy. • Ideal’s software go beyond simple keyword matches identifying the most qualified candidates, instantly Recruiter Chatbot • Engage with candidates at scale, 24/7 thereby drastically increasing response rates and eliminate initial screening calls. Candidate Rediscovery • Use AI to scour existing applicant pool for top candidates, optimizing talent pool in seconds. Seamless Integration • Ideal seamlessly integrates with your existing recruiting tools. Keeps all your recruiting tasks in one place, with one simple interface. • Ideal does not change your recruiters’ existing workflow. No new tools to master, no new logins to remember • Based out of Toronto, Ontario • $ 3 Mn Series A funding received in Aug, 2017 • Intelligent screening software automates resume screening by using AI on the existing resume database • Connect with databases such as CareerBuilder to automatically source top candidates and bring them directly into your ATS. Automated Hiring (2 of 3)
  • 13. Products and Services Top Vendors for AI deployment in HRC1 https://www.jobvite.com/products/#thejobviteplatform Clients Vendor Profile Jobvite Hire • Applicant tracking system streamlining hiring processes, from job distribution, to screening, to interviewing, to sending out an offer Jobvite Engage • A complete CRM/Recruitment Marketing solution that build talent pools of qualified passive candidates Jobvite Onboard • Gives new hires onboarding experience, while helping the organization reduce administrative costs, manage compliance, and improve time-to-productivity. Jobvite Brand • Enables company to build and execute trustworthy employer brand via premium career site that keeps organization top-of-mind with both active and passive candidates. Jobvite Video • On-demand video screening tool that accelerates, enhances, and builds consistency in the process. Mobile Hiring Team App • Provides space for interview teams to communicate openly, get to interviews on time, and weed out unqualified candidates • Based out of San Mateo, CA • $ 30 Mn Series D funding received in June, 2017 • End-to-End Solution that Addresses Every Stage of the Recruiting Funnel • Jobvite Platform spans the entire recruiting platform– from tip to tail– making a recruiting software in the industry that was purpose-built on one, unified solution. Automated Hiring (3 of 3)
  • 14. Products and Services Top Vendors for AI deployment in HRC2 https://www.betterworks.com/product/ Clients Vendor Profile • Based out of Redwood city, California • $ 20 Mn Series B funding received in June, 2017 • Voted the Best Human Resources • Product of 2017 • The BetterWorks mobile app puts the user in control of performance management process, at any time of the day. The continuous performance management suite integrates the following features: Goals • BetterWorks provides sophisticated goal setting, tracking and management software to keep employees aligned, efficient and focused Conversations • No Continuous Performance Management process is complete without ongoing manager-employee conversations to get aligned, discuss goal progress and drive professional development and growth. Peer Feedback • Receive peer feedback from right people at the right time. When employees give and receive lightweight feedback throughout the year, they’re more likely to succeed at work. Recognition • BetterWorks helps build a culture of positive reinforcement and highlight cross-functional collaboration, where employees can publicly recognize each other for their achievements. Performance management (1 of 3)
  • 15. Products and Services Top Vendors for AI deployment in HRC2 https://www.reflektive.com/ Clients Vendor Profile The continuous performance management platform from Reflektive has the following features: Real-Time Feedback • This enables managers to save feedback right from email, review and share notes with employees through a 1x1 agenda, and save private feedback for later conversations Performance Review • Full 360° feedback, and lightweight goal check-ins. • Customize question types and anonymity settings • Easy integration with HRIS technologies like Workday and BambooHR Goal Management • Project management approach to goal tracking • Goals can be public or private depending on project or employee preference • Pull goal reports to foster team collaboration and help employees identify and focus on what matters by providing visibility into company goals Performance management (2 of 3) • Based out of San Francisco, California • $ 60 Mn Series C funding received in Feb, 2018 • Voted the Best Human Resources • Product of 2017 • The BetterWorks mobile app puts the user in control of performance management process, at any time of the day.
  • 16. Products and Services Top Vendors for AI deployment in HRC2 https://www.vphrase.com/ Clients Vendor Profile Phrazor • It is a Natural language generation platform that makes the monthly performance reports more meaningful and self-explanatory • Phrazor will write a personalised performance summary for each team member with focus on how are they performing and what do they need to do improve. Their solution and use cases expand beyond performance management. Some of the solutions include: • Customer Engagement - Investment Portfolio Analysis - Stock Research Reports - Operation cost optimization report • Compliance Reporting - Breach Detection • BI Reporting - Supply Chain Efficiency - Vendor Rationalization Report Performance management (3 of 3) • Based out of Mumbai, India • Series A funding received in June, 2017 • vPhrase won the Temenos Innovation Jam in Hong Kong • vPhrase got selected as one of top 50 most innovative emerging IT product companies by NASSCOM.
  • 17. Products and Services Top Vendors for AI deployment in HRC3 https://angel.co/legion-technologies Clients Vendor Profile Legion Platform • It is a workforce engagement platform that applies artificial intelligence and machine learning to accurately forecast demand and automatically match employees to work. Legion integrates with major traffic counters, point of sales, and HR solutions to enable a streamlined experience Forecasting Legion takes forecast building back to the demand drivers, like past sales, store traffic, seasonality, weather, and more. • Fully automated forecasts that can make use of— and learn from—thousands of data points • Our guidance automatically factors in your unique staffing policies and local labor law regulations • Build location-, team-, and item-specific forecasts, because granularity makes the difference Automate matching & workforce scheduling • Legion’s matching helps overcome the current challenges with scheduling by matching business needs with your employee’s skill, preference, and performance Retention management (1 of 1) • Based out of Redwood City, California • $10.5 Million Series A funding received in Sep, 2017
  • 18. Products and Services Top Vendors for AI deployment in HRC4 https://recast.ai/ Clients Vendor Profile Platform • Bot Builder - Bot Skills manage everyway a conversation can go, without any setup. They allow for: • Memorise user context • Guide the user to the end • Handle all possible paths • Bot Analytics - This helps improve bot understanding by analyzing its classification, data diversity and coherence. - Track the evolution in time and measure the learning curve. • Bot Connector - This helps connect the bot through one API to all the channels your users use everyday. - Reach out to target audience through whatever channel – Facebook, Slack, WeChat, kik, Line, Telegram, Skype Digital Assistant (1 of 1) • Based out of Paris, Ile-de-France, France • $3.5 Million Series A funding received in Sep, 2017 • Acquired by SAP in Jan, 2018 • 45 000+ bots built with Recast.AI • 20 000+ Recast.AI bot makers
  • 19. Products and Services Top Vendors for AI deployment in OperationsC5 https://www.uipath.com/ Clients Vendor Profile UI Path Robot – They uniquely specializes in both human-led and robot-led automation scenarios • Attended automation - This Robot is designed to cooperate with employees in business activities where human intervention is required. - It resides on the employee's workstation, triggered when needed by direct command. - A discreet collaborator, it acts in the background while the staff continues with uninterrupted work, delivering high productivity and low handling times in service desk, helpdesk, and call centre activities • Unattended Automation - Operating without human touch, the Unattended Robots are the key to maximized cost and performance benefits for any variety of back-office activities. - Provisioned on the Orchestrator from either physical or virtual environments, they can be scheduled to self-start and run efficiently in batch mode. Access them remotely, with scheduling, workload management, reporting, auditing and monitoring all securely centralized. Robotic Process Automation (1 of 1) • Based out of New York, US • Offices in London, Paris, Bucharest, Tokyo, Singapore, Bengaluru, Munich, Dubai, Wahington, Houston, San Jose and Seattle • $135 Million Series A funding received in March, 2018 by Accel Partners
  • 20. Products and Services Top Vendors for AI deployment in OperationsC6 https://www.flutura.com/ Clients Vendor Profile Predictive Maintenance (1 of 1) • Based out of Bengaluru, India • Offices in Houston and Tokyo • $7.5 Million Series A funding received in Jan, 2017 by Accel Partners Cerebra Connected Assets – This IoT based solution allows OEMs to drastically reduce maintenance costs by ensuring the following: • Continuous asset assessment • Continuous asset diagnostics and prognostics • Edge computing and intelligence Cerebra Connected Operations – This IoT based solution allows operators to improve yield and quality of products and cut down the cost of quality and wastage. Some of the key features are: • Automated economic loss estimation, performance bench marking and baseline generation • Ability to machine learn new signals from billions of machine events • Advanced diagnostics algorithms for equipment health episode detection • Asset centric grey box models - engineering + statistics + heuristics based machine learning
  • 21. Products and Services Top Vendors for AI deployment in OperationsC7 https://www.datapine.com/ Clients Vendor Profile Manufacturing Analytics (1 of 1) • Based out Berlin, Germany • $3 Million Series A funding received in Sep, 2015 • Funding partners include TigerGroup, Axel springer , ATKearney, Rogator, Evalanche Datapine’s manufacturing analytics software allows the nuances of this data to be harnessed and translated it into meaningful information that can then be used to improve all aspects of the process, at any scale. There are several KPIs that the company helps monitor continuously: 1. Production dashboard • Production Volume • Production Downtime • Production Cost 2. Production Quality Dashboard • Defect Density • Rate of Return • Right First Time 3. Cost Management Dashboard • Asset Turnover • Unit Costs • Return on Asset • Maintenance Costs
  • 22. Products and Services Top Vendors for AI deployment in OperationsC8 https://www.greyorange.com/ Clients Vendor Profile Inventory and Supply Chain optimization (1 of 1) • Based out Gurgaon, India • $30 Million Series A funding received in Sep, 2015 • Funding partners include Blume partners and Tiger Global with Mitsubishi as one of the key clients and investors Grey Orange products include 2 types of Systems: 1. Goods to Persons system a. Butler (Decision Science Driven Goods-to- Person System) - an advanced autonomous mobile robot for automated put-away, inventory storage, replenishment and order picking in fulfilment and distribution centers b.Butler PickPal (Autonomous Fulfillment For E- Commerce Warehouses) - This robotic picking can pick, process, consolidate, and prepare orders in warehouses 2. Sortation Systems a. Sorter (Flexible and Scalable Sortation System) - It routes parcels or packages based on industry, defined sortation logics such as destination, volume, weight or any other custom logic based on your business dynamics b.Pick-Put-To-Light (Directs Picking, Put-away and Sorting Processes) – It is a proprietary technology of GreyOrange that improves operator’s productivity and enhances efficiency. It helps operator minimize errors, speed up the cycle and improve order processing accuracy
  • 23. Products and Services Top Vendors for AI deployment in Sales and MarketingC9 https://www.criteo.com/ Clients Vendor Profile Customer Retargeting (1 of 1) • Based out of New York, US with 30+ offices across 14 countries • Founded in 2005 • IPO valuation – $ 1.7 Billion • Investors include Softbank, Index Ventures and Elaia partners • Criteo helps marketing companies Re-engage shoppers throughout their path to purchase with tailored video and display ads, delivered across the world’s best publishers, and designed for measurable performance • This is used by 18,000 marketers worldwide, Criteo Dynamic Retargeting utilizes machine learning to serve up the most relevant ads in real time • Their solutions include: 1. App Advertising • It delivers personalized, relevant ads that strike balance between brand-inspired design & ad performance • It is Continuously learning from 1.4 billion shoppers a month • It entices each user with dynamic mobile ads from entire product catalog — all optimized in real time for individual purchase intent 2. Dynamic Retargeting for Facebook & Instagram • It helps gain granular understanding of each shopper's complete web journey and real- time purchase intent, from mobile and in-app to desktop
  • 24. Products and Services Top Vendors for AI deployment in Sales and MarketingC10 https://www.bloomreach.com/en Clients Vendor Profile Recommendation Engine (1 of 1) • Based out of San Francisco, California • Total Funding till series D is $ 97 Million • Investors include Bain Capital, Lightspeed ventures, Salesforce, Battery Ventures • Acquired 2 companies – Hippo and ShopLogic Personalized Search • Recommendation engine of Bloom Reach provides Personalized search powered by algorithmic intelligence and optimization tools • Their advanced ranking algorithms optimize results for 1:1 personalization, combining each customer’s search behaviour and browsing patterns with natural language processing (NLP) • It stays relevant even as customer language changes, dynamically capturing customer intent and reducing the work required by manual rules Merchandizing Analytics • He helps understand what customers are searching for, and what prevents them from converting on • Insights focussed on improving site search, navigation, and product grids to get more customers to convert • Built-in impact tracking demonstrates the revenue and engagement effects that any changes create
  • 25. Products and Services Top Vendors for AI deployment in Sales and MarketingC11 https://relatas.com/ Clients Vendor Profile Predictive Sales (1 of 1) • Based out of San Francisco and Bangalore • Investors include Sequoia capital and LetsVenture • Currently in Beta • Won the Google Developers Launchpad award • Top tech 30 Spark, 2014 • Relatas prioritizes a sales professionals’ contacts and optimizes all accounts and lets know what needs immediate attention • It informs which contacts need immediate attention and suggests ways to get in touch with them • It prioritizes accounts at risk and provides insights on how to engage with them • It helps generate new leads based on existing relationships • It integrates seamlessly with Google or outlook mail and calendars • It integrates with android phone to seamlessly integrate with calls and SMS • It brings the social insights of contacts in a snapshot • It provides real-time details of contacts at any given time – interaction history, common connections • It gives actionable insights to surface the data that matters most • It captures all the right signals and shows them at the opportune time
  • 26. Products and Services Top Vendors for AI deployment in Sales and MarketingC12 https://www.trifacta.com/ Clients Vendor Profile Sales Data Automation (1 of 1) • Based out of San Francisco, California • Total funding received till series D is $ 124.3 million • Investors include Google, Accel Partners, Ericsson Ventures, Ignition Partners, Greylock Partners, Ridge Ventures Data Onboarding • Data onboarding is an iterative process of combining unfamiliar data from disparate data sources, both internal and external to an organization into a consistent view to fuel data- driven solutions. Customer 360 • Companies can segment large quantities of customer data—all from various channels and applications—into unique customer profiles, gaining a more accurate understanding of their consumer base. • Some of the use cases applicables are: ‒ Predictive Churn ‒ Improvement in Customer service ratings ‒ Improvement in Market Channel Effectiveness ‒ Improvement in Loyalty with Personalized recommendation
  • 27. Products and Services Top Vendors for AI deployment in Fin TechC13 https://personetics.com/ Clients Vendor Profile Robo Advisory (1 of 1) • Based out of White Plains, New York • Total funding received till series B is $ 18 million • Investors include Sequoia Capital, Viola Ventures, Lightspeed ventures Cognitive Banking • Cognitive Banking brings together Artificial Intelligence, Predictive Analytics, Natural Language Understanding, and Machine Learning • Delivers an engaging customer experience, reducing friction and cost, and increase in share of wallet with innovative new products and services. Personetics Engage • It provides timely and useful insights that keep customers informed and help them stay on top of their financial affairs • Using real-time predictive analytics to empower customers, banks can re-establish themselves as trusted partners to the consumer Personetics Act – Autonomous Money Management • Financial institutions can offer automated money management programs that are tailored to each individual and self-adjusting to changes in spending patterns Personetics Assist - Conversational Self-Service for Financial Services
  • 28. Products and Services Top Vendors for AI deployment in Fin TechC14 https://datarobot.com/ Clients Vendor Profile Financial Analytics Platforms (1 of 1) • Based out of Greater Boston area, US • Total funding received till series C is $ 111.4 million • Intel Capital, Accomplice, Plug and Play, New York Life Insurance, IA Ventures • DataRobot captures the knowledge, experience, and best practices of the world’s leading data scientists, delivering unmatched levels of automation and ease-of-use for machine learning initiatives. • DataRobot enables Fintech users and companies to build and deploy highly accurate machine learning models in a fraction of the time. • It has solutions across different verticals of the finance industry: ‒ Payments ‒ Digital Wealth ‒ Blockchain transactions ‒ Direct Marketing • Some of the other industries it specializes in: ‒ Insurance ‒ Banking ‒ Energy ‒ Healtcare ‒ Public Sector
  • 29. Products and Services Top Vendors for AI deployment in Fin TechC15 https://siftscience.com/ Clients Vendor Profile Fraud Detection (1 of 1) • Based out of San Francisco Bay area, US • Total funding received till series D is $ 104.6 million • Some of its investors include Spark Capital, Insight ventures, Stripes group, First Round capital and Union Square ventures • 12,000+ clients • Sift Science provides one intelligent solution for different types of Fraud • It is a first-of-its-kind machine learning approach that accurately predicted fraud and defended against online abuse in real time. • The Sift Science Digital Trust Platform hosts a full suite of fraud prevention products that mitigate every vector of fraud and abuse, and quickly and effortlessly integrate into existing workflows and systems • Some of the Use Cases it is capable of handling are: ‒ Account Takeover ‒ Payment Fraud ‒ Content Abuse ‒ Promo Abuse ‒ Account Abuse ‒ Mobile Fraud Detection
  • 30. Products and Services Top Vendors for AI deployment in Fin TechC16 https://www.paxata.com Clients Vendor Profile Loan and insurance (1 of 1) • Based out of San Francisco Bay Area, US • Total funding received till series D is $ 61 million • Some the investors include Accenture, EDBI, Intel Capital, CISCO, Accel partners, M12, and Walden Riverwood Paxata is the first Adaptive Data Preparation platform built for the analyst to turn raw data into ready data for analytics Paxata adaptive information platform • Provision data for modern data-intensive business applications with a functionally and technically unified platform for data integration, quality, enrichment, governance, and collaboration • Paxata addresses the most time consuming part of data quality projects by providing an intuitive, visual and interactive application for business users to onboard, profile, and create quality information • It helps in bringing together multi-structured data from diverse sources, preparing data, and combining additional data to provide more context
  • 31. Solution Companies that deployed AI based solutionD1 https://www.entelo.com/wp-content/uploads/2017/09/HubSpot_case_study.pdf Impact Corporate Profile • Using Entelo, team gets the information they need to personalize their outreach, all in one place. • Entelo’s software provides HubSpot with access to millions of candidates, complete with their social footprints all in a single interface. • Entelo also allows HubSpot’s team to source candidates from underrepresented groups right within the platform. • Entelo has enabled recruiters to find, qualify and engage with a diverse talent pool in more efficient ways and has enabled HubSpot to develop more sophisticated and scalable recruiting practices. • HubSpot’s talent acquisition team recruited the right people using a personalized approach through Entelo. HR (1 of 4) • Headquartered in Cambridge, MA • Developer and marketer of software products Company Size Pain Points • Gathering candidate information-manual, time-consuming • Engagement of passive candidates through cold outreach • Sourcing candidates and maintaining strong pipeline • Save time using Entelo’s rich database of social profiles. • Boost candidate response rates by double- digit percent using Entelo’s email analytics solution. • Effective email outreach with response rates on email having gone up double-digit percents relative to a traditional messaging system. • Increase pipeline of underrepresented groups using Entelo Diversity. Up-to 1000 employees
  • 32. Solution Companies that deployed AI based solutionD2 https://ideal.com/customer/ideal-image-medspa/ Impact Corporate Profile • Ideal and Ideal Image established three priorities for implementing recruitment automation: - Screen every single candidate, regardless of volume - Reduce candidate wait times - Increase recruiter’s bandwidth by reducing unnecessary interviews • Ideal was able to fulfill three technical requirements - Ability to handle massive amounts of existing and future resume data - Compliant with all corporate security, data management and privacy requirements - Full integration with their applicant tracking system, iCIMS • Ideal worked behind the scenes within iCIMS and doesn’t require recruiters to switch systems or change their existing workflow. HR (2 of 4) • Headquartered in Tampa, FL • largest MedSpa in North America Company Size Pain Points • Ideal Image reached out for a technology that could assist their recruiters at scale. • Ideal Image’s employer brand was bringing in number of applicants for every single job at over 130 locations and the number of resumes became insurmountable • Ideal Image now uses AI to screen and shortlist candidates within minutes after they apply. • By identifying top talent for recruiters, they are able to eliminate manual resume screening and reach top candidates within two business days. • Ideal Image has been able to drastically reduce their time to fill and lower their overall cost per hire. • Ideal Image achieved 100% screen rate, with all candidates graded A to C • Recruiters could contact the most qualified candidates within 48 hours • Ideal Image experienced a 30% reduction in interviews for the same number of great hires 260 employees
  • 33. Solution Companies that deployed AI based solutionD3 https://content.betterworks.com/betterworks-case-studies/case-study-schneider Impact Corporate Profile • Schneider Electric chose OKRs and BetterWorks because the methodology and the platform simply made sense for as a way to align and better deploy goals. • Schneider Electric builds a bridge to global alignment with BetterWorks • BetterWorks provided enterprise software to manage strategic plans, collaborative goals and ongoing performance conversations. • Its Business Operating System is built on Goal Science insights and operational research to help high-performing companies execute more effectively. HR (3 of 4) • Headquartered in Rueil-Malmaison, FR • Global specialist in energy management and automation Company Size 150,000-200,000 employees Pain Points • Aligning 185,000 people across businesses in 160 countries with common goals and vision • Need for new platform and approach to help execute strategy for transformations and corporate objectives • Cultural shift to complete openness of OKRs and performance throughout the organization helping improve communication and awareness of work across groups • Visibility of goals at all levels of the company helping every employee understand exactly how their work contributes to the organization’s overall success • Users enjoy transparency and alignment that BetterWorks provides and enjoy the interactive nature of the platform as a contrast to more formal, traditional corporate work environment
  • 34. Solution Companies that deployed AI based solutionD4 https://medium.com/@sanish_64220/introducing-legion-the-intelligent-workforce-engagement-platform-2b0150f4118 Impact Corporate Profile • Matching work needed to be done to the best- suited employee who wants it and doing so in a fair, compliant, and efficient manner. • Used advanced machine learning to accurately predict how much work needs to be done, by what roles and skills. • Legion uses AI to automatically match forecasts to the best employees based on a wide variety of factors such as employee preference and skill, productivity, and labor compliance policies. • Headquartered in San Francisco, CA • Retails and markets coffee products Pain Points • Retaining & engaging millennial workforce seeking gig-like flexibility, modern technology • Lack of flexible & efficient labor model supporting innovations needed in industries to better serve customers today. • Real-time awareness of staffing needs and employee availability, leading to optimization for business and Philz community. • Power to control when, where, and how much team members work, and store leaders automate behind-the-scenes operations so as to spend more time focusing on their people — customers and business growth. • Better serve team and customers positioning Philz Coffee as a leader in shaping retail workforce management • With new technology, one step closer to vision of a true Community Workforce. Company Size 1000+ employees HR (4 of 4)
  • 35. Solution Companies that deployed AI based solutionD5 https://www.uipath.com/hubfs/New%20Website%20/Case%20Studies%20Homepage/insurance%20case%20study%20website%20.pdf?hsLang=en&t=1 528235159612 Impact Corporate Profile • UiPath Robot automatically performs data extraction from the bank statements from all clients and comparison with the accounting system (BIS Ledger / Cockpit), ensuring that balances are accurate and matching. Once reconciled, the information is updated in the system. • Solution Seven UiPath robots were designed and bundled to support the claims value chain, automating 35-40% of the process. • Vendor payments by property insurers were also automated delivering a productivity improved by 70%, reduced processing times and converted service levels to 24/7 operations • Non-recommended hire adjudication Challenge The Claims' unit of a large auto insurer dealt with a process of operating in an offshore environment, which required Citrix based automation to evaluate whether the claims should be extended, taken off hire or closed, and identify whether there are any potential customer complaints. Operations (1 of 4) • Headquartered in New York, NY • Provides reinsurance services Pain Points • Underwriting and new business financial transactions to be automated. • Bank statements were compared manually with the accounting system, which was tedious and time consuming • With automation, GR achieved 100% processing accuracy, completely eliminating human error. • With the quality and speed of processing improved, an 80 % TAT (Turnaround time) Reduction was achieved, with ¼ FTES saved from the process. • Productivity increased by 68%, accuracy levels were enhanced by 95% and the overall compliance with regulatory requirements was improved. • Robots brought over 65% improvement in average handling time, 50% improvement in productivity, standardizing and replicating the process across 44 global claims centers in the organization. Company Size 51-200 employees
  • 36. Solution Companies that deployed AI based solutionD6 https://appliedai.com/vendor/flutura-solutions; https://www.forbes.com/sites/sumitchakraberty/2016/10/12/why-henkel-dragon-plant-in-china-is- using-indian-iot-product-flutura/2/#669cbb46948f Impact Corporate Profile • Cerebra analyzed quality to see what’s impacting it. Then started predicting the quality. And the final step is for Cerebra to influence the quality in real time. • Cerebra IOT signal intelligence platform ingested 3 years of sensor data regarding plant operations from temperature sensors, rpm sensors, torque sensors and pressure sensors which were strapped on to industrial mixers. Cerebra’s ensemble models used to filter signal from noise and specifically identify the contributors to quality. • Process was scaled to 33 plants, 1400 manufacturing lines and 16 event types cumulatively streamed in 20 million sensor events analyzed. • Transform the way quality is managed in making adhesives for clients like Bombardier, which uses a metal bonding glue for its aircraft wings. • Headquartered in Dusseldorf, Germany • Manufacturers of adhesives Pain Points • To increase quality and yield of factory lines by controlling 2 levers - viscosity and softening points. • More than 140 million dollars of savings from defective products across 3 years. • ‘Scale-as-you-go’ pricing model from Flutura helps customers to start small with valuable pilots and then scale the solution. • Faster adoption and implementation, which is becoming vital for equipment manufacturers as they race to adapt and get smart. Company Size 53000 employees Operations (2 of 4)
  • 37. Solution Companies that deployed AI based solutionD7 https://www.datapine.com/customer-success-stories/kreditech Impact Corporate Profile • Kreditech uses datapine to increase efficiency of internal reporting processes across organization. Now all decision makers have quick, easy access to ad hoc analysis, KPI dashboards and reports. • Setting up automated reporting processes with datapine, reduced time spent on reporting activities • User access rights combined with visualization and sharing options increased the transparency of internal decision making process considerably. • Provided quick implementation time, fast, in depth analysis of huge amounts of data, maximum level of data security and privacy scalable, stable infrastructure • Headquartered in Hamburg, Germany • Online consumer finance company Pain Points • Reduce involvement of IT in daily analytical processes • Decentralize decision making and reduce dependency on single business intelligence experts • Combine multiple internal and external data sources • Provide foundation for strategic decisions • Time spent on reporting activities by 40 hours per week. Between logging in for the first time and obtaining the first results based on data, it took less than 1 hour. • All departments could access their own real-time dashboards, no matter if they are in the office or at a meeting. All decision makers have quick, easy access to ad hoc analysis and reports, also on their tablets. Company Size 300 employees Operations (3 of 4)
  • 38. Company Size 40000+ employees Solution Companies that deployed AI based solutionD8 https://www.greyorange.com/omni-channel-warehouse-automation.php Impact Corporate Profile • The GreyOrange Butler solution was able to help the customer fulfill twice more volume of orders while reducing the operating expenses. • Unified order picking and consolidation model. Reduced dock to stock time and DOH inventory at client's stores • Configured warehouse operations for scalability with increase in number of stores • Reduce space and time required for consolidation of store fulfillment orders • Optimize shipment process to reduce high dock to stock time in retail stores • Headquartered in Santiago, Chile • Home improvement warehouse store chain Pain Points • Manage complex omni channel fulfillment with growing share of online orders • Optimize warehouse for handling multiple inventory load units to increase throughput • Handle wider range of SKUs across variety of dimensions & fragility • The customer was able to adapt to evolving Omni channel processes using the solution • Capacity increase within the warehouse leading to Capex avoidance. Besides, there were opex savings and space optimizations • Reduced waste, increased efficiency with 24/7 operations and up to 99% availability. • Empowers workforce, improves speed and accuracy. Operations (4 of 4)
  • 39. Solution Companies that deployed AI based solutionD9 https://www.criteo.com/success-stories/microsoft-surface-pro-4/ Impact Corporate Profile • Criteo Sponsored Products network presented easily measurable way to increase product visibility and sales across a range of sites including Fnac, Darty and Rue du Commerce. • Criteo Sponsored Products appear as native listings relevant to shopper and products they’re seeking. • Sponsored Listings ads for the Surface Pro 4 appeared within search results for laptops or tablets, in those product categories and also at the highest levels of these sites to drive increased awareness. Sales and Marketing (1 of 4) • Headquartered in Redmond, WA • Information technology company Pain Points • Need to drive sales of Surface Pro 4 without sacrificing profitability. • In a category with heavy commoditization, extensive product comparison & many brands competing on price, Microsoft needed a tactic to ensure the top-of- the-line stood out. • Campaign demonstrated strong incrementality, gaining share from competitors: 15% of sales completed based on ads displayed on the retail site search results where generic keywords such as “laptop” were searched. • Furthermore, 22% of sales were generated from ads displayed on the Homepage, while delivering 13X Return on Ad Spend (ROAS), due to optimal targeting of online shoppers most likely to purchase • Criteo was able to determine that Sponsored Products ads increased share of consideration (the percent of product page views within this category) that Surface Pro 4 was able to achieve: share of consideration increased 31% versus the period prior to the campaign. Company Size 1,24,000 employees
  • 40. Solution Companies that deployed AI based solution http://go.bloomreach.com/rs/243-XLW-551/images/Staples_Commerce_Search_Case_Study.pdf Impact Corporate Profile • BloomReach Search delivered revenue boost by successfully managing tremendous increase in product listings on Staples sites. • BloomReach Search understood algorithmically what customer means when he or she uses a certain search term. The amount of manual rule writing to make sure the right products come up in the right order for the right person was dramatically reduced. • BloomReach Search delivered personalized search and browse experiences for each of the shoppers and intelligent merchandising tools for the team. A self- learning site search tool, it’s designed to enhance the customer experience with features such as dynamic facets, visual search and descriptive autosuggest, while streamlining workflow. • Headquartered in Framingham, MA • Office supply retailing corporation Pain Points • The company needed to automate some of the work involved in surfacing the relevant products that Staples customers were searching for. • Staples also wanted to get away from an outdated enterprise software model • BloomReach Search provided an overall incremental lift in revenue per visit of 3.5% across its North American e-commerce sites. That translates into an annual revenue increase of more than $100 million. • Staples onsite search team has a better balance of human and machine. Now, team can focus on more advanced analytics, A/B tests and user-experience projects that promote retailer’s key initiatives, while allowing the algorithms to manage optimization effort of the entire assortment. • 4.4% revenue per visit lift on Staples.com. 80% less time spent manually tuning sites by onsite search team. • Scaled SKU catalog 10x without adding to onsite search team Company Size 61,503 employees Sales and Marketing (2 of 4)D10
  • 41. Solution Companies that deployed AI based solution https://lattice.com/customers/birchbox/ Impact Corporate Profile • The Lattice customer success team ran video conference employee training sessions and led Birchbox’s team through multiple demos to learn the system so that the team could answer questions, and then. • The Lattice review process gave employees a structured experience that was easy to follow. The system guides users through self-evaluations, peer evaluations, and manager evaluations and provides convenient access to past performance data that helps with the review writing process. • The senior manager imported employee data via CSV spreadsheet and set up the Birchbox account. • Headquartered in New York city, NY • Online monthly subscription service of beauty related products Pain Points • Unwieldy performance management tool. • Birchbox needed a tool that could serve a distributed workforce. • Superior ease-of-use cloud-based software accessible from anywhere with responsive customer support • The People & Culture team started receiving immediate positive feedback on the new system Company Size 150-200 Employees Sales and Marketing (3 of 4)D11
  • 42. Solution Companies that deployed AI based solution https://www.trifacta.com/customers/centers-for-medicare-medicaid-services/ Impact Corporate Profile • By integrating Trifacta’s data wrangling solution into Leidos’ CAADS platform, data wrangling tasks that normally took six weeks are now taking a day. • Trifacta is helping CMS begin to chip away at the billions lost each year from fraudulent claims. • The Centers for Medicare & Medicaid Services (CMS) sought out a means to sort quickly through claims data and identify improper reporting before they are paid. • Headquartered in Baltimore, MD • Federal agency within the US Department of Health and Human Service Pain Points • In order to leverage data efficiently, analysts needed common data wrangling solution • Trifacta’s self-service solution empowered non-technical users to dramatically reduce time spent cleaning and preparing data for analysis. • Better manage inventory and more accurately forecast demand by leveraging new data from sensors and devices. • Reduction in time to curate big data sources and provide managers with new avenues to discover insights. Company Size 4100 Employees Sales and Marketing (4 of 4)D12
  • 43. Solution Companies that deployed AI based solution https://siftscience.com/case-studies/zoosk/ Impact Corporate Profile • Sift enabled to make user buying experience more friendly and frictionless allowing to provide a better user experience. • Sift Science's big data and real-time solution, empowered fraud analysts with ever-updating intelligence. By integrating Sift Science's findings via Sift Score API into Zoosk's existing management system, the team has more data and is more efficient. • Zoosk was empowered with flexible and real-time machine learning with direct integration into existing fraud management system • Headquartered in San Francisco, CA • Online dating service Pain Points • Payments and friendly fraud on the site • In-house solution couldn't scale • Zoosk streamlined their fraud management workflow. With the fraud team's increasingly efficient review process, Zoosk is able to offer members better experience. • Real time machine learning model enables to get accurate data quickly, thus allowing to make informed decisions in real time. • Layering Sift Science on top of their other tools helps Zoosk keep its focus on the best ways for its users to connect and find great dates. Company Size 174 Employees Fintech (1 of 4)D13
  • 44. Solution Companies that deployed AI based solution https://personetics.com/wp-content/uploads/2018/04/RBC_NOMI_Model_Bank_2018_Case_Study.pdf Impact Corporate Profile • NOMI Insights provide personalized, timely and relevant insights to help clients manage their day-to- day finances on the go through the RBC Mobile app, while NOMI Find & Save helps make saving simpler for clients by using predictive technology to find amounts of money clients can spare, and automatically saving that money. NOMI uses a client’s account activity to identify trends, unusual activity, and potential savings opportunities. Fintech (2 of 4) • Headquartered in Montreal, Canada • Canadian multinational financial services bank Pain Points • RBC wanted to help clients easily manage their money and make savings effortless. • Successfully launch NOMI Insights and NOMI Find & Save Initiative - Client engagement with RBC mobile banking app increased 20% - Average time-in-app increased 6% - More than 100 million insights read by clients in the first five months - Clients save 2x more regularly with NOMI Find & Save than they do with traditional savings products Company Size 81,000 Employees D14
  • 45. Solution Companies that deployed AI based solution https://3gp10c1vpy442j63me73gy3s-wpengine.netdna-ssl.com/wp-content/uploads/2017/07/Avant_Case_Study_with-cover_MLA.pdf Impact Corporate Profile • Avant has deployed DataRobot to allow business analysts to perform data science work via its easy-to- use interface, empowering company to make larger number of predictions – from likelihood of receiving payments to marketing response to potential fraud – faster. • With DataRobot, Avant can quickly build models, do analysis and evaluate new data sources, saving scarce data scientists’ time. And direct access to DataRobot APIs make it easy to integrate with Avant’s in-house production system. • DataRobot serves three primary functions: - Establishing a rigorous, robust benchmark that validates off-the-shelf solutions for a given data set - Delivering fast and effective visualizations of new data sets - Quickly answering questions from product and strategy teams so data scientists can spend most of their time on valuable long-term development work • Headquartered in Chicago, IL • Financial technology industry Pain Points • Avant wants to scale its business without sacrificing the quality or sophistication of analytics. • Avant needed to find a way to provide analysts and business users access to data science tools that the business teams could leverage • By applying machine learning to its business, Avant’s models and underwriting process are much more in tune with how consumers actually behave, making them more accurate than traditional risk or propensity models. • With DataRobot, Avant’s data scientists are more focused on doing work that contributes to the business’ bottom line. They more efficiently evaluate the impact of new data sets on existing models, quickly push new or updated models into production and easily visualize the results of those models. They’re no longer diverted by doing exploratory research. Company Size 468 Employees Fintech (3 of 4)D15
  • 46. Solution Companies that deployed AI based solution https://www.paxata.com/wp-content/uploads/paxata-unilog-case-study.pdf Impact Corporate Profile • Unilog selected Paxata as its solution of choice, based on the following capabilities and features found in Paxata: • Ease of use: Excel-like interface to drive adoption internally • Speed: Ability to extract data from its database and into the data prep tool quickly • Licensing model based on data volume not number of users • Core capabilities: Shaping functions such as pivot and de-pivot, filtergrams • Immediately highlight missing values, and lookups for reconciling • Reporting view with raw transactions for a complete view of parts, manufacturers, and performance levels • Turnkey, fully-managed SaaS application running on Amazon Web Services (AWS) • Cloud-based software that allows all data analyses to be shared between all members of team • Headquartered in Bengaluru, IN • Global technology company Pain Points • As the product data grew to 3.5 million SKUs, the group reached Excel’s limitations and process became unwieldy • Combination of data frequency and numerous Excel files required to divide and analyze data into more manageable segments. • Identifying duplicate entries previously involved utilizing 4 different spreadsheets, a process that took 3-4 hours. The process is now automated and can be performed in 5- 10 minutes. • In one specific use case, this has freed up an entire resource. • The AnswerSet produced by Paxata is now Unilog’s new record of standard and single source of truth, ensuring consistent information for analysis. • Automation empowers Unilog to divert hours previously spent on maintaining workbooks to other, more strategic initiatives Company Size 600 Employees Fintech (4 of 4)D16
  • 47. Future Leaders of AIE Overview • AI has been rapidly pursued by Tech Giants and Start-Ups alike. • In 2017 and 2018, out of the 95 startups that became unicorns, 10 companies were from the AI industry • Most of these startups are getting acquired by Tech Giants like Google, Amazon, Microsoft, Facebook and IBM Leaders in AI Research Top AI Startups
  • 48. Areas of Research 215+ acquisitions since 2004 Company Total Acquisitions https://www.cbinsights.com/research/top-acquirers-ai-startups-ma-timeline/, https://www.cbinsights.com/research/top-tech-companies-artificial- intelligence-expert-intelligence/ Future Leaders of AI – ResearchE1 Top Acquisitions in AI 1. Banter 2. AI Matter 3. Halli Labs 4. Api.ai 5. Moodstocks 6. Granata 7. Timeful 8. Vision Factory Deep Reinforcement Learning, Bayesian Neural Nets, Robotics, transfer learning, Google Brain, 70+ acquisitions since 2005 1. Ozlo 2. Zurich Eye 3. Masquerade Technologies 4. Wit.ai 5. Mobile Technologies 6. Face.com Machine intelligence, Recurrent Networks Dream Hierarchically, Neural Language Models, Universal Music Translation Network, Regularized Deep Networks 80+ acquisitions since 1998 1. Sqrrl 2. Harvest.ai 3. Angel.ai 4. Orbeus 5. Evi Technologies Natural Language Generation, Speech Recognition, Virtual Agents, Machine Learning Platforms, AI-Optimized Hardware, Decision Management, Biometrics, Text analytics 210+ acquisitions since 1987 1. Maluuba 2. Genee 3. Swiftkey 4. Equivio 5. Netbreeze CNTK deep learning, Artificial Intelligence Computer vision, Graphics & multimedia, Human-computer interaction, Human language technologies, Search & information retrieval 50+ acquisitions since 2001 1. Explorys 2. AlchemyAPI 3. Cognea NLP, Speech and Image recognition, Neural Networks, Scalable AI models, AI model tuning, distributed systems 10+ acquisitions since 2004 1. Kitt.ai 2. RavenTech 3. xPerception Natural Language and Speech, Robotics and Autonomous Driving, Computer Vision, Machine Learning and Deep learning, Baidu Brain
  • 49. Company Algolia CrowdFlower Tamr Mobalytics Upstart Affirm ZestFinance Cape Analytics Numerai Orbital Insight Descartes Labs Graphcore Cerebras Systems Mythic Flatiron Health Recursion Pharma Freenome Tempus Labs Arterys AiCure Insilico Medicine Mya Systems Textio C3 IoT Foghorn Systems MAANA MOOGsoft Casetext Benson Hill Biosystems Zoox NAUTO Drive.ai Mighty AI AEYE Reflektion Dynamic Yield Aquifi Captricity Narrative Science CognitiveScale Insight Engines Primer KYNDI CrowdStrike Cybereason Shape Security Endgame Versive SparkCognition PerimeterX Appthority Obsidian Security Osmo DataRobot Petuum Trifacta Company http://fortune.com/2018/01/08/artificial-intelligence-ai-companies-invest-startups/ Future Leaders of AI - StartupsE2 USA (77 companies) 1 of 2 Funding ($M) Sector Funding ($M) Sector 34 290 183 77 27 16 46 45 33 49 48 40 16 15 10 281 189 106 96 57 44 35 23 10 39 125 108 76 Agriculture Auto tech Auto tech Auto tech Auto tech Auto tech Commerce Commerce Commerce Cross-industry Cross-industry Cross-industry Cross-industry Cross-industry Cross-industry Cybersecurity Cybersecurity Cybersecurity Cybersecurity Cybersecurity Cybersecurity Cybersecurity Cybersecurity Cybersecurity Education Enterprise ai Enterprise ai Enterprise ai Enterprise ai Enterprise ai Enterprise ai E-sports Fintech & insurance Fintech & insurance Fintech & insurance Fintech & insurance Fintech & insurance Geospatial analytics Geospatial analytics Hardware for ai Hardware for ai Hardware for ai Healthcare Healthcare Healthcare Healthcare Healthcare Healthcare Healthcare Hr tech Hr tech Iot Iot Iot It & networks Legal tech 74 56 41 3 585 525 268 14 8 79 38 110 85 19 313 119 79 70 42 31 8 30 30 131 48 40 53 24
  • 50. Company http://fortune.com/2018/01/08/artificial-intelligence-ai-companies-invest-startups/ Future Leaders of AI - StartupsE2 USA (77 companies) 2 of 2 Funding ($M) Sector Zymergen InsideSales.com Afiniti Invoca Conversica Gong Amplero SoundHound Shield AI Deep Sentinel WorkFusion Socure Merlon Intelligence Text IQ Anki CloudMinds Vicarious Systems Brain corporation Neurala Applitools FLYR Life science Marketing, sales, crm Marketing, sales, crm Marketing, sales, crm Marketing, sales, crm Marketing, sales, crm Marketing, sales, crm News & media Physical security Physical security Risk & regulatory compliance Risk & regulatory compliance Risk & regulatory compliance Risk & regulatory compliance Robotics Robotics Robotics Robotics Robotics Software development & debugging Travel 174 264 80 61 56 26 26 114 13 7 71 33 8 3 182 130 118 114 16 11 14
  • 51. Company http://fortune.com/2018/01/08/artificial-intelligence-ai-companies-invest-startups/ Future Leaders of AI - StartupsE2 Rest of World (23 Companies) Funding ($M) Sector Country 3100 637 608 521 257 182 113 102 101 100 85 82 60 47 43 40 35 22 13 10 10 8 7 News & media Cross-industry Cross-industry Robotics Cross-industry Cybersecurity IoT Enterprise AI Hardware for AI Education Healthcare Commerce Risk & regulatory compliance IoT Robotics Cybersecurity Commerce Agriculture Enterprise AI Cross-industry HR tech Personal assistants Sports China China China China China U.K. Japan Canada China China U.K. Taiwan U.K. Israel Canada France Israel Israel Japan U.K. Israel Spain Canada Bytedance SenseTime Face++ UBTECH Robotics Mobvoi Darktrace Preferred Networks Element AI Cambricon Liulishuo babylon Appier Onfido OrCam Technologies Kindred Systems Shift Technology Twiggle Prospera LeapMind Tractable Workey Sher.pa Sportlogiq