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Building Bridges at “The People’s 
University”: Supporting Faculty Pursuits 
to Develop Service-Learning Research 
Hillary A. H. Richardson 
Assistant Professor/Humanities Librarian, @hillaryAHR 
Dr. April K. Heiselt 
Associate Professor and Director 
Center for the Advancement of Service-Learning 
Excellence, @CASLE_MSU
Introductions 
• Dr. April Heiselt 
• Director of the Center for the Advancement of Service-Learning 
Excellence (CASLE) 
• Associate Professor, Counseling and Educational Psychology 
Department 
• Student Affairs Graduate Program Coordinator 
• Originally from Anaheim, California (home of Disneyland)! 
• Eighth year at MSU 
• Recently returned from a six-day, service-learning course trip 
with 18 graduate students to study the impact of southern 
colleges and universities on higher education
Introductions 
• Hillary A. H. Richardson 
• Assistant Professor, Humanities Research Librarian 
• Library Liaison to the Department of English 
• Embedded Librarian 
• MSU Honors College 
• Center for the Advancement of Service-Learning Excellence (CASLE) 
• Former AmeriCorps Member 
• Former Lilly Endowment Community Engagement Fellow
Audience Snapshot 
Hands up if you… 
• Have a service-learning office on your campus 
• Develop outreach initiatives with your local community 
• Work with faculty to develop service-learning projects 
• Have met with faculty who are publishing in service-learning 
• Have published in service-learning yourself
Presentation Overview 
• History of Service-Learning at Mississippi State University 
• CASLE Description 
• Principles and Strategies of Service-Learning 
• CASLE and MSU Library partnership 
• Challenges and Successes 
• Future areas for growth 
• Questions and Discussion
MSU’s Land Grant Tradition 
• Morrill Land Grant Act of 1862 
• 1st Annual Catalogue of the Agricultural and Mechanical College of 
Mississippi (1880): 
• Teaching, Research, and Service: “Students must be familiar, not 
only with farms and labor, but also must labor themselves, and this 
labor is a part of their education” (Catalogue, 1880). 
• Smith-Lever Cooperative Extension Act of 1914 
• A “university of outreach” (Ballard, 2008, Maroon and White)
MSU’s Community Engagement History 
• Maroon Volunteer Center (MVC) - Hurricane Katrina 
• Day One Leadership Program (2007) 
• Service DAWGS Day (2008) 
• President’s Higher Education Community Service Honor 
Roll (2008 – present) 
• Carnegie Community Engagement Classification (2010) 
• Community Engagement Committee 
• Center for the Advancement of Service-Learning Excellence 
(2013)
Center for the Advancement of Service-Learning 
Excellence (CASLE) 
• Began in January 2013 
• Partnership between the Extension Service and Office of the 
Provost and Executive Vice President 
• Motto: Learn. Serve. Become. 
• Five focus areas 
• Science, Technology, Engineering, and Math 
• Health Promotion and Nutrition 
• Global Affairs 
• Economic and Consumer Development 
• Youth Development
Service-Learning Defined 
• Variety of definitions of service-learning 
MSU’s definition: “Service-learning is a holistic pedagogy that integrates meaningful 
community service, community engagement, or civic engagement into academic course 
objectives through experiential learning and critical reflection to enrich the educational 
experience of students, teach civic responsibility, and meet the needs of a community.” 
• Agreed upon overarching concepts 
• Community Engagement, Reflection, Reciprocity, and 
Dissemination of Learning (Heffernan, 2001) 
• Different types of service-learning 
• Curricular, Co-Curricular, Critical
CASLE Vision Statement 
To advance and support all 
faculty, staff, students, and 
extension agents, in making 
connections between and finding 
the value in the creation of 
engaged scholarship that 
connects research, service, and 
learning in the community, state, 
region, nation, and beyond.
MSU Librarian Participation in Service-Learning 
• Day One Leadership 
• Public libraries 
• Service-learning experience 
• Publications
Evolution of a Partnership 
CASLE 
Open 
House 
Making 
Connections 
Ongoing 
dialogue 
about needs 
MSU 
Libraries 
Liaison 
model 
Service- 
Learning 
Librarian
MSU Libraries 
Liaison Model 
Embedded 
Librarians 
Subject 
Librarians
From the MSU Library Liaison Guidelines: 
Make an effort to know your department audience 
Create LibGuides for the academic disciplines in your 
department 
Assess how well the existing collection meets the needs of 
your department 
Send a “Welcome” email to all new faculty members in 
assigned departments. Explain how a Library Liaison can be 
of assistance.
A Different Audience: Faculty 
• Supporting the Pedagogy 
• CASLE 
• Other S-L faculty
A Different Audience: Faculty 
• Supporting the Pedagogy 
• CASLE 
• Other S-L faculty 
• Supporting the Research 
• CASLE 
• Service-Learning Librarian
From the MSU Library Liaison Guidelines: 
Make an effort to know your department 
Create LibGuides for the academic disciplines in your 
department 
Read or scan the literature of the discipline 
Assess how well the existing collection meets the needs of 
your department
From the MSU Library Liaison Guidelines: 
Make an effort to know your department 
Create LibGuides for the academic disciplines in your 
department 
Read or scan the literature of the discipline 
Assess how well the existing collection meets the needs of 
your department
EndNote Library
From the MSU Library Liaison Guidelines: 
Make an effort to know your department 
Create LibGuides for the academic disciplines in your 
department 
Read or scan the literature of the discipline 
Assess how well the existing collection meets the needs of 
your department
Collection Development Resources 
• Library of Congress: LC 220.5 
• Campus Compact publications 
• HE-SL Listserv from nylc.org 
• Weekly alerts from YBP 
• Recommendations from CASLE 
• Yes…Amazon recommendations!
From the MSU Library Liaison Guidelines: 
Make an effort to know your department 
Create LibGuides for the academic disciplines in your 
department 
Read or scan the literature of the discipline 
Assess how well the existing collection meets the needs of 
your department
More MSU Library Liaison Guidelines 
Maintain and use a current list of selection tools pertinent 
to the assigned departments 
Attend public lectures and other events sponsored by the 
assigned departments 
Become knowledgeable of the curricular and research 
needs within their assigned subject areas 
Send “Welcome” email to all new faculty members in 
assigned departments. Explain how Library Liaison can be 
of assistance.
Other CASLE events 
• Center for Teaching and Learning’s Brown Bag Series 
• Mobile Open Houses 
• College of Business 
• Online for Extension Faculty 
• “SLED” Talks
More MSU Library Liaison Guidelines 
Maintain and use a current list of selection tools pertinent 
to the assigned departments 
Attend public lectures and other events sponsored by the 
assigned departments 
Become knowledgeable of the curricular and research 
needs within their assigned subject areas 
Send “Welcome” email to all new faculty members in 
assigned departments. Explain how Library Liaison can be 
of assistance.
Research Consultations
More MSU Library Liaison Guidelines 
Maintain and use a current list of selection tools pertinent 
to the assigned departments 
Attend public lectures and other events sponsored by the 
assigned departments 
Become knowledgeable of the curricular and research 
needs within their assigned subject areas 
Send “Welcome” email to all new faculty members in 
assigned departments. Explain how Library Liaison can be 
of assistance.
From Research Services Discussions: 
“Like” the Departmental Facebook/Twitter accounts to 
gather more intel 
Review Departmental Web pages 
Congratulate people on articles, new grants, etc. 
Read the ORED (Office of Research and Economic 
Development) publication on research to see grants being 
awarded to your department
http://librarysciencelist.com/100-most-social-media-friendly-college-university-libraries/
From Research Services Discussions: 
“Like” the Departmental Facebook/Twitter accounts to 
gather more intel 
Review Departmental Web pages 
Congratulate people on articles, new grants, etc. 
Read the ORED (Office of Research and Economic 
Development) publication on research to see grants being 
awarded to your department
Resources Developed: A Summary 
• http://guides.library.msstate.edu/servicelearning 
• Print Collection 
• Personalized Bibliographies 
• Email outreach 
• Research Consultations 
• Service-Learning Librarian 
• CASLE website 
• Scholarship of Engagement
Challenges and Successes 
• Service-Learning Clearinghouse 
• Promotion and Tenure 
• Opportunities with non-tenured faculty 
• Expanse of S-L literature over the 
disciplines 
• Outcomes-based Extension Service Plan of 
Work
Tips for Partnerships 
• Know your audience 
• Establish Common Goals and Timelines 
• Keep up with the literature 
• Publications 
• Listservs 
• Begin a dialogue 
• Keep an open mind
Evolution of Embedded S-L Librarian 
• Cross-college grants and beyond (Co-PI) 
• Workshops for Extension faculty 
• Teaching specialized Library Instruction for S-L classes 
• Library publicity for S-L classes 
• Become involved in student S-L
Questions? Comments? Suggestions? 
Hillary Richardson, HRichardson@library.msstate.edu 
April Heiselt, april@ext.msstate.edu 
http://guides.library.msstate.edu/servicelearning 
Twitter: 
@msu_libraries @CASLE_MSU @hillaryAHR 
Facebook: 
Mississippi State University Libraries 
Center for the Advancement of Service-Learning Excellence
References 
• Ballard, M. B. (2008). Maroon and White: Mississippi State University, 1878-2003. 
Jackson, MS: University Press of Mississippi. 
• Mississippi Agricultural and Mechanical College. (1880). First Annual Catalogue of 
the Officers and Students of the Agricultural and Mechanical College of Mississippi 
1880-1881. Jackson, MS: Clarion Steam Publishing House. 
• Heffernan, K. (2001). Fundamentals of Service-Learning Course Construction. 
Providence, RI: Campus Compact. 
• Smith-Lever Act, 7 U.S.C. § 341 (1914). 
• Morrill Act, 7 U.S.C. § 301 (1862). 
• Parker, B. (2013). 100 Most Social Media Friendly College & University Libraries for 
2013. LibraryScienceList.com. Retrieved from http://librarysciencelist.com/100- 
most-social-media-friendly-college-university-libraries/

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Building Bridges at "The People's University": Supporting Faculty Pursuits to Develop Service-Learning Research

  • 1. Building Bridges at “The People’s University”: Supporting Faculty Pursuits to Develop Service-Learning Research Hillary A. H. Richardson Assistant Professor/Humanities Librarian, @hillaryAHR Dr. April K. Heiselt Associate Professor and Director Center for the Advancement of Service-Learning Excellence, @CASLE_MSU
  • 2. Introductions • Dr. April Heiselt • Director of the Center for the Advancement of Service-Learning Excellence (CASLE) • Associate Professor, Counseling and Educational Psychology Department • Student Affairs Graduate Program Coordinator • Originally from Anaheim, California (home of Disneyland)! • Eighth year at MSU • Recently returned from a six-day, service-learning course trip with 18 graduate students to study the impact of southern colleges and universities on higher education
  • 3. Introductions • Hillary A. H. Richardson • Assistant Professor, Humanities Research Librarian • Library Liaison to the Department of English • Embedded Librarian • MSU Honors College • Center for the Advancement of Service-Learning Excellence (CASLE) • Former AmeriCorps Member • Former Lilly Endowment Community Engagement Fellow
  • 4. Audience Snapshot Hands up if you… • Have a service-learning office on your campus • Develop outreach initiatives with your local community • Work with faculty to develop service-learning projects • Have met with faculty who are publishing in service-learning • Have published in service-learning yourself
  • 5. Presentation Overview • History of Service-Learning at Mississippi State University • CASLE Description • Principles and Strategies of Service-Learning • CASLE and MSU Library partnership • Challenges and Successes • Future areas for growth • Questions and Discussion
  • 6. MSU’s Land Grant Tradition • Morrill Land Grant Act of 1862 • 1st Annual Catalogue of the Agricultural and Mechanical College of Mississippi (1880): • Teaching, Research, and Service: “Students must be familiar, not only with farms and labor, but also must labor themselves, and this labor is a part of their education” (Catalogue, 1880). • Smith-Lever Cooperative Extension Act of 1914 • A “university of outreach” (Ballard, 2008, Maroon and White)
  • 7. MSU’s Community Engagement History • Maroon Volunteer Center (MVC) - Hurricane Katrina • Day One Leadership Program (2007) • Service DAWGS Day (2008) • President’s Higher Education Community Service Honor Roll (2008 – present) • Carnegie Community Engagement Classification (2010) • Community Engagement Committee • Center for the Advancement of Service-Learning Excellence (2013)
  • 8. Center for the Advancement of Service-Learning Excellence (CASLE) • Began in January 2013 • Partnership between the Extension Service and Office of the Provost and Executive Vice President • Motto: Learn. Serve. Become. • Five focus areas • Science, Technology, Engineering, and Math • Health Promotion and Nutrition • Global Affairs • Economic and Consumer Development • Youth Development
  • 9. Service-Learning Defined • Variety of definitions of service-learning MSU’s definition: “Service-learning is a holistic pedagogy that integrates meaningful community service, community engagement, or civic engagement into academic course objectives through experiential learning and critical reflection to enrich the educational experience of students, teach civic responsibility, and meet the needs of a community.” • Agreed upon overarching concepts • Community Engagement, Reflection, Reciprocity, and Dissemination of Learning (Heffernan, 2001) • Different types of service-learning • Curricular, Co-Curricular, Critical
  • 10. CASLE Vision Statement To advance and support all faculty, staff, students, and extension agents, in making connections between and finding the value in the creation of engaged scholarship that connects research, service, and learning in the community, state, region, nation, and beyond.
  • 11. MSU Librarian Participation in Service-Learning • Day One Leadership • Public libraries • Service-learning experience • Publications
  • 12. Evolution of a Partnership CASLE Open House Making Connections Ongoing dialogue about needs MSU Libraries Liaison model Service- Learning Librarian
  • 13. MSU Libraries Liaison Model Embedded Librarians Subject Librarians
  • 14. From the MSU Library Liaison Guidelines: Make an effort to know your department audience Create LibGuides for the academic disciplines in your department Assess how well the existing collection meets the needs of your department Send a “Welcome” email to all new faculty members in assigned departments. Explain how a Library Liaison can be of assistance.
  • 15. A Different Audience: Faculty • Supporting the Pedagogy • CASLE • Other S-L faculty
  • 16.
  • 17. A Different Audience: Faculty • Supporting the Pedagogy • CASLE • Other S-L faculty • Supporting the Research • CASLE • Service-Learning Librarian
  • 18.
  • 19. From the MSU Library Liaison Guidelines: Make an effort to know your department Create LibGuides for the academic disciplines in your department Read or scan the literature of the discipline Assess how well the existing collection meets the needs of your department
  • 20.
  • 21. From the MSU Library Liaison Guidelines: Make an effort to know your department Create LibGuides for the academic disciplines in your department Read or scan the literature of the discipline Assess how well the existing collection meets the needs of your department
  • 23. From the MSU Library Liaison Guidelines: Make an effort to know your department Create LibGuides for the academic disciplines in your department Read or scan the literature of the discipline Assess how well the existing collection meets the needs of your department
  • 24. Collection Development Resources • Library of Congress: LC 220.5 • Campus Compact publications • HE-SL Listserv from nylc.org • Weekly alerts from YBP • Recommendations from CASLE • Yes…Amazon recommendations!
  • 25. From the MSU Library Liaison Guidelines: Make an effort to know your department Create LibGuides for the academic disciplines in your department Read or scan the literature of the discipline Assess how well the existing collection meets the needs of your department
  • 26. More MSU Library Liaison Guidelines Maintain and use a current list of selection tools pertinent to the assigned departments Attend public lectures and other events sponsored by the assigned departments Become knowledgeable of the curricular and research needs within their assigned subject areas Send “Welcome” email to all new faculty members in assigned departments. Explain how Library Liaison can be of assistance.
  • 27.
  • 28. Other CASLE events • Center for Teaching and Learning’s Brown Bag Series • Mobile Open Houses • College of Business • Online for Extension Faculty • “SLED” Talks
  • 29. More MSU Library Liaison Guidelines Maintain and use a current list of selection tools pertinent to the assigned departments Attend public lectures and other events sponsored by the assigned departments Become knowledgeable of the curricular and research needs within their assigned subject areas Send “Welcome” email to all new faculty members in assigned departments. Explain how Library Liaison can be of assistance.
  • 31. More MSU Library Liaison Guidelines Maintain and use a current list of selection tools pertinent to the assigned departments Attend public lectures and other events sponsored by the assigned departments Become knowledgeable of the curricular and research needs within their assigned subject areas Send “Welcome” email to all new faculty members in assigned departments. Explain how Library Liaison can be of assistance.
  • 32. From Research Services Discussions: “Like” the Departmental Facebook/Twitter accounts to gather more intel Review Departmental Web pages Congratulate people on articles, new grants, etc. Read the ORED (Office of Research and Economic Development) publication on research to see grants being awarded to your department
  • 34.
  • 35.
  • 36.
  • 37. From Research Services Discussions: “Like” the Departmental Facebook/Twitter accounts to gather more intel Review Departmental Web pages Congratulate people on articles, new grants, etc. Read the ORED (Office of Research and Economic Development) publication on research to see grants being awarded to your department
  • 38. Resources Developed: A Summary • http://guides.library.msstate.edu/servicelearning • Print Collection • Personalized Bibliographies • Email outreach • Research Consultations • Service-Learning Librarian • CASLE website • Scholarship of Engagement
  • 39.
  • 40. Challenges and Successes • Service-Learning Clearinghouse • Promotion and Tenure • Opportunities with non-tenured faculty • Expanse of S-L literature over the disciplines • Outcomes-based Extension Service Plan of Work
  • 41. Tips for Partnerships • Know your audience • Establish Common Goals and Timelines • Keep up with the literature • Publications • Listservs • Begin a dialogue • Keep an open mind
  • 42. Evolution of Embedded S-L Librarian • Cross-college grants and beyond (Co-PI) • Workshops for Extension faculty • Teaching specialized Library Instruction for S-L classes • Library publicity for S-L classes • Become involved in student S-L
  • 43. Questions? Comments? Suggestions? Hillary Richardson, HRichardson@library.msstate.edu April Heiselt, april@ext.msstate.edu http://guides.library.msstate.edu/servicelearning Twitter: @msu_libraries @CASLE_MSU @hillaryAHR Facebook: Mississippi State University Libraries Center for the Advancement of Service-Learning Excellence
  • 44. References • Ballard, M. B. (2008). Maroon and White: Mississippi State University, 1878-2003. Jackson, MS: University Press of Mississippi. • Mississippi Agricultural and Mechanical College. (1880). First Annual Catalogue of the Officers and Students of the Agricultural and Mechanical College of Mississippi 1880-1881. Jackson, MS: Clarion Steam Publishing House. • Heffernan, K. (2001). Fundamentals of Service-Learning Course Construction. Providence, RI: Campus Compact. • Smith-Lever Act, 7 U.S.C. § 341 (1914). • Morrill Act, 7 U.S.C. § 301 (1862). • Parker, B. (2013). 100 Most Social Media Friendly College & University Libraries for 2013. LibraryScienceList.com. Retrieved from http://librarysciencelist.com/100- most-social-media-friendly-college-university-libraries/

Editor's Notes

  1. Tradition of taking university information and disseminating it to the community, creating extension agents for each county in Mississippi How is Research, Teaching, and Service uniquely land-grant??
  2. Volunteerism has always been important at MSU but more recent formalized volunteer means stemmed from Hurricane Katrina in 2005. Students came from hometowns that were virtually destroyed during Katrina. Many of them knew someone or were personally impacted by the hurricane. The students came to campus ready to get involved and created what would become the Maroon Volunteer Center (MVC). Prior to that time (and to this day), student volunteers are also united in community service through the Student Association, fraternities and sororities, student groups, etc. The MVC started the AmeriCorps VISTA program and continues to coordinate these individuals who work with their Alternative Break programs, among other things. I don’t know much about this as it was an MVC effort. You may want to follow-up with them or just use it as a bullet or take it out… In 2007, Dr. Robert Fogelsong, MSU President wanted to implement a “cradle to graduate school” leadership opportunity for students. Dr. Heiselt was involved in designing the service-learning component for the program and became the Service-Learning Coordinator. This was the first “coordinated” effort for service-learning at MSU. Service DAWGS (Donating a Wonderful Gift of Service) Day was implemented by Dr. H in 2008 and became known (and continues to this day) as MSU’s campus-wide day of service, traditionally taking place during Dawg Days, the first week prior to the beginning of the fall semester. MSU has been honored for their roll within community service and service-learning in higher education via the President’s Higher Education Community Service Honor Roll and as recipients of the Carnegie Community Engagement Classification. In 2010, MSU earned the Carnegie Community Engagement Classification and as such, the Community Engagement Committee (made up of representatives from every academic and non-academic unit on campus) works to review community engagement efforts campus-wide. CASLE was started in January 2013 as a partnership between the Office of the Provost and the Extension Service. Tying in all of the efforts of the land-grant mission of MSU through service-learning.
  3. I changed slides here. This one basically says that there are a variety of definitions of s-l and that they may vary in higher education institutions. I have left MSU’s definition. I would explain this and say “you won’t read it” but it is there as a point of reference. Then discuss the agreed upon elements. You can also discuss the different types of s-l we practice here at state. Curricular (directly linked to an academic class); Co-curricular (not linked to a class, more like a student group s-l project, or a 4-H s-l project); Critical (we are working toward this model, where the students see themselves as agents of change, not just creating service for an individual) – there is a great deal of discussion in this area right now.
  4. Using the library liaison model to work for a non-traditional liaison partnership!
  5. All of these existing programs at MSU offered guidelines to create a new program in the Service Learning Librarian partnership. Liaison Model guidelines on building relationships with your department and supporting their research with our collections Embedded programs at MSU are still evolving, but I’m using the universal guidelines of offering customized services, getting out of the building, and providing more than tools for finding research Subject Librarians attempt to bring these services to a specific group of people
  6. Faculty needs, in a nutshell, are support for their teaching, research, and service. CASLE primarily bridges faculty interested in teaching S-L classes with extension agents and/or community partners (or vice versa) looking to create service-learning projects. It also provides teaching support for faculty by giving them resources in literature and other faculty who teach S-L classes. They also provide a “S” designation, etc. But who provides these faculty with research support? Who provides extension faculty, who are encouraged with research and publish as a part of their professional assignment, with this support? [Can I use this seal? – yes, but it is old, I included this one…]
  7. Faculty needs, in a nutshell, are support for their teaching, research, and service. CASLE primarily bridges faculty interested in teaching S-L classes with extension agents and/or community partners (or vice versa) looking to create service-learning projects. It also provides teaching support for faculty by giving them resources in literature and other faculty who teach S-L classes. They also provide a “S” designation, etc. But who provides these faculty with research support? Who provides extension faculty, who are encouraged with research and publish as a part of their professional assignment, with this support? [Can I use this seal? – yes, but it is old, I included this one…]
  8. Faculty needs, in a nutshell, are support for their teaching, research, and service. CASLE primarily bridges faculty interested in teaching S-L classes with extension agents who need a university partner. It also provides teaching support for faculty by giving them resources in literature and other faculty who teach S-L classes. But who provides these faculty with research support? Who provides extension faculty, who are encouraged with research and publish as a part of their professional assignment, with this support? [Can I use this seal?]
  9. These last 3 items on the list are still in the works! As are many of the other efforts, which I briefly discuss in a few slides.