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DIGITAL MARKETING | MAUTIC CRM | STUDENT PORTAL | CONSULTING
HIGHER-EDUCATION-MARKETING.COM
ChatGPT for Education Marketing:
Opportunities, Strategies and
Outcomes
HIGHER-EDUCATION-MARKETING.COM
Our HEM Presenter today
2
Philippe Taza
Founder & CEO
Higher Education Marketing
DIGITAL MARKETING | MAUTIC CRM | STUDENT PORTAL | CONSULTING
HIGHER-EDUCATION-MARKETING.COM
HIGHER-EDUCATION-MARKETING.COM
▪ ChatGPT: Modes & Tokens
▪ Prompt Engineering Tips
▪ AI for Search Engine
Optimization
▪ AI for Ad Campaigns
and Landing Pages
▪ AI for Admissions
Management Reports
▪ AI for Email Marketing Reports
▪ AI Resources
Agenda
3
HIGHER-EDUCATION-MARKETING.COM
4
ChatGPT Modes & Tokens
HIGHER-EDUCATION-MARKETING.COM
What exactly is ChatGPT?
5
ChatGPT is a form of generative AI— a tool that lets users enter prompts to receive
humanlike images, text or videos that are created by AI. The GPT stands for
"Generative Pre-trained Transformer," which refers to how ChatGPT is trained with
reinforcement learning through human feedback and reward models.
HIGHER-EDUCATION-MARKETING.COM
ChatGPT Modes
6
GPT-3.5 is a robust
language model by
OpenAI, excelling in
tasks like content
creation, chatbots,
and language
translation.
1 2 3
Free
GPT-4 is the next
evolution, offering
improved contextual
understanding for
advanced applications like
conversational agents,
content summarization,
and nuanced language
comprehension.
Plugins introduce a
modular approach,
enhancing and
customizing ChatGPT
functionality for specific
tasks, such as programming
assistance, data analysis, or
industry-specific language
understanding.
HIGHER-EDUCATION-MARKETING.COM
Audience Poll #1
7
Which version of ChatGPT is your team currently using?
▪ ChatGPT 3.5 (Free)
▪ ChatGPT 4 (Paid)
▪ We’re still learning about ChatGPT and aren’t using it yet
▪ We’re using another large language model (LLM) AI tool
HIGHER-EDUCATION-MARKETING.COM
ChatGPT 4 Mode
8
DALL·E 3 [allows] you to
easily translate your ideas
into exceptionally
accurate images. [It’s]
built natively on
ChatGPT, which lets you
use ChatGPT as a
brainstorming partner and
refiner of your prompts.
1 2 3
Browsing is a feature that
allows ChatGPT to search
the internet to help
answer questions that
benefit from recent
information.
ChatGPT Advanced
Data Analysis
is an experimental
ChatGPT plugin
that allows the language
model to upload files,
create visualizations,
and download the results
seamlessly.
https://openai.com/dall-e-3
https://blog.enterprisedna.co/chatgpt-advanc
ed-data-analysis-explained
https://help.openai.com/en/articles/8077698-
how-do-i-use-chatgpt-browse-with-bing-to-s
earch-the-web
HIGHER-EDUCATION-MARKETING.COM
What are ChatGPT Plugins?
9
ChatGPT plugins are add-on tools developed specifically for the AI-powered
large language model ChatGPT. These plugins add functionality and features,
helping users take advantage of the full capabilities of ChatGPT.
https://www.cloudflare.com/en-ca/learning/ai/chatgpt-plugins/
HIGHER-EDUCATION-MARKETING.COM
ChatGPT Plugin Mode
10
HIGHER-EDUCATION-MARKETING.COM
Ask ChatGPT what the Plugin can do!
11
HIGHER-EDUCATION-MARKETING.COM
ChatGPT Knowledge Cut Off
12
2021 2022 2023
1st ChatGPT
knowledge cut off
2nd ChatGPT
knowledge cut off
2024
Latest ChatGPT
knowledge
update
SEP JAN APR
Release of
GPT-4 Turbo
and
GPT-3.5 Turbo
Release of
GPT-4
NOV
https://openai.com/blog/new-models-and-developer-products-announced-at-devday#OpenAI
GPT-4 Turbo:
▪ Advanced Knowledge: Up-to-date with world events until April 2023.
▪ Massive Context Window: Boasts a 128k context window, handling over 300 pages
of text in a single prompt.
▪ Cost-Effective Performance: Optimized performance, offering 3x cheaper input
tokens and 2x cheaper output tokens compared to GPT-4.
HIGHER-EDUCATION-MARKETING.COM
Understanding ChatGPT Tokens
13
Tokens are the basic units of text in ChatGPT, ranging from a single character to a
whole word. They are crucial for processing and understanding language inputs.
Example: “ChatGPT is innovative” “Chat” “GPT” “is” “innovative”
1 token 1 token 1 token 1 token
This includes input tokens and output tokens:
▪ Input Tokens: Words or characters entered by the user.
▪ Output Tokens: The model's generated response.
Example:
Input: "What is AI?" (3 tokens)
Output: "AI is the simulation of human intelligence in machines." (11 tokens).
https://medium.com/@manav.kumar87/understanding-tokens-in-chatgpt-32845987858d
https://www.quickchat.ai/post/tokens-entropy-question
HIGHER-EDUCATION-MARKETING.COM
ChatGPT Token Counters in Action
14
HIGHER-EDUCATION-MARKETING.COM
15
Prompt Engineering Tips
HIGHER-EDUCATION-MARKETING.COM
What is Prompt Engineering?
16
Prompt engineering is the practice of designing inputs for
generative AI tools that will produce optimal outputs.
https://www.mckinsey.com/featured-insights/mckinsey-explainers/what-is-prompt-engineering
HIGHER-EDUCATION-MARKETING.COM
Tip #1: Give ChatGPT Context and a Persona
17
Setting Parameters:
▪ [situation]
▪ [school name, location]
▪ [type of school, type of
student sought]
▪ [2-3 USPs of your school]
HIGHER-EDUCATION-MARKETING.COM
Tip #2: Ask it for Help & to Think Step by Step
18
HIGHER-EDUCATION-MARKETING.COM
Tip #3: Ask it to Take Time Processing Tasks
19
HIGHER-EDUCATION-MARKETING.COM
Tip #4: Encourage it and Ask it Politely
20
HIGHER-EDUCATION-MARKETING.COM
Tip #5: Specify Output Goals
21
Task Overview:
▪ [overview of task]
▪ [1st task with request
about audience]
▪ [2nd task with details for
ad copy requirements]
▪ [3rd task with prompt
for images]
HIGHER-EDUCATION-MARKETING.COM
Tip #6: Refine through Iteration
22
HIGHER-EDUCATION-MARKETING.COM
Audience Poll #2
23
Which purposes are you using ChatGPT prompts for?
▪ Refining content – including blog post, social/ad copy, and SEO
▪ Creating customized images / lightly editing visuals
▪ Boosting admissions reporting and insights
▪ Enhancing insights for email marketing reports
▪ None, we haven’t looked into ChatGPT yet
▪ All, we’re using ChatGPT however we can
HIGHER-EDUCATION-MARKETING.COM
24
AI for Search
Engine Optimization
HIGHER-EDUCATION-MARKETING.COM
Keywords for Program Pages - Prompt
25
HIGHER-EDUCATION-MARKETING.COM
Content Cluster Example
26
TOEFL IBT
tutors in Boston
TOEFL IBT Test
Centers in Boston
TOEFL IBT training
Boston
TOEFL IBT
Score
Requirements
for Boston
Universities
Pillar Page
Subtopics
TOEFL IBT
Preparation
HIGHER-EDUCATION-MARKETING.COM
Content Cluster Example
27
HIGHER-EDUCATION-MARKETING.COM
Generating Keywords for Program Pages
28
HIGHER-EDUCATION-MARKETING.COM
Creating a Keyword-Rich Content Cluster
29
HIGHER-EDUCATION-MARKETING.COM
Review Content Cluster Table
30
HIGHER-EDUCATION-MARKETING.COM
Improve Results with Detailed Requests
31
HIGHER-EDUCATION-MARKETING.COM
Content Cluster Spreadsheet Results
32
HIGHER-EDUCATION-MARKETING.COM
33
AI for Ad Campaigns and
Landing Page Creation
HIGHER-EDUCATION-MARKETING.COM
ChatGPT Meta Campaign Prompt
34
HIGHER-EDUCATION-MARKETING.COM
ChatGPT Meta Campaign Results
35
HIGHER-EDUCATION-MARKETING.COM
Add Branding to Images
36
HIGHER-EDUCATION-MARKETING.COM
ChatGPT Google Campaign Prompt
37
HIGHER-EDUCATION-MARKETING.COM
ChatGPT Google Campaign Results
38
HIGHER-EDUCATION-MARKETING.COM
ChatGPT Full Landing Page Prompt
39
HIGHER-EDUCATION-MARKETING.COM
ChatGPT Full Landing Page Results
40
Copy code from ChatGPT to any HTML
editor with a preview to review.
HIGHER-EDUCATION-MARKETING.COM
41
AI for Admissions
Management Reports
HIGHER-EDUCATION-MARKETING.COM
ChatGPT - Advanced Data Analysis (ADA)
42
HIGHER-EDUCATION-MARKETING.COM
ChatGPT - Context
43
Note: Explains its process,
starts by reading the data
HIGHER-EDUCATION-MARKETING.COM
Monthly Lead Flow
44
Monthly lead flow for each program
with at least 10 enrollments
HIGHER-EDUCATION-MARKETING.COM
Monthly Enrollments
45
# of enrollments for each program
with at least 10 enro
Overall monthly enrollments
HIGHER-EDUCATION-MARKETING.COM
Lead-to-Enrollment Rate
46
Overall monthly conversion rate
HIGHER-EDUCATION-MARKETING.COM
Time-to-Enrollment Rate
47
Overall monthly avg time to enrollment
HIGHER-EDUCATION-MARKETING.COM
Time-to-Enrollment Rate
48
Time-to-enrollment rate for each program with
at least 10 enrollments
HIGHER-EDUCATION-MARKETING.COM
Admissions Rep Performance
49
HIGHER-EDUCATION-MARKETING.COM
ChatGPT’s ADA Prompt
50
HIGHER-EDUCATION-MARKETING.COM
Reading Data and Showing Work
51
HIGHER-EDUCATION-MARKETING.COM
Yearly Enrollment Rate (Program)
52
HIGHER-EDUCATION-MARKETING.COM
Combining Data Sets
53
HIGHER-EDUCATION-MARKETING.COM
Combining Data Sets
54
HIGHER-EDUCATION-MARKETING.COM
Combining Data Sets
55
HIGHER-EDUCATION-MARKETING.COM
56
AI for Email
Marketing Reports
HIGHER-EDUCATION-MARKETING.COM
Email Performance Chart (YoY) - Prompt
57
HIGHER-EDUCATION-MARKETING.COM
Email Performance Chart (YoY) - Result
58
HIGHER-EDUCATION-MARKETING.COM
Email Performance Analyses & Insights - Prompt
59
HIGHER-EDUCATION-MARKETING.COM
Email Performance Analyses & Insights - Results
60
HIGHER-EDUCATION-MARKETING.COM
61
AI Resources
HIGHER-EDUCATION-MARKETING.COM
Free ChatGPT Courses
62
HIGHER-EDUCATION-MARKETING.COM
Daily AI Podcast and Resources
63
HIGHER-EDUCATION-MARKETING.COM
Humans Still Need to Take Charge
64
HIGHER-EDUCATION-MARKETING.COM
Get in Touch to Learn More
65
AI won’t replace humans, but the
humans that know AI will replace
those that don’t.
Here at HEM, we do.
If you’re interested in learning more
about how we leverage AI, please
get in touch!
DIGITAL MARKETING | MAUTIC CRM | STUDENT PORTAL | CONSULTING
HIGHER-EDUCATION-MARKETING.COM
HIGHER-EDUCATION-MARKETING.COM
66
Contact HEM for Customized Solutions
Scott Cross
North America Regional Manager
514-312-9048
scross@higher-education-marketing.com
Erik Fiuza
Europe & UK Business Development
+353 83 837 0646
efiuza@higher-education-marketing.com
Mackenzie Zak
United States Client Representative
614-705–0513
mzak@higher-education-marketing.com
Dave McCormick
Canada Sales Representative
514-312-3968 x119
dmccormick@higher-education-marketing.com
DIGITAL MARKETING | MAUTIC CRM | STUDENT PORTAL | CONSULTING
HIGHER-EDUCATION-MARKETING.COM
HIGHER-EDUCATION-MARKETING.COM
INFO@HIGHER-EDUCATION-MARKETING.COM
6560 DE L'ESPLANADE, SUITE 204
MONTREAL, QUEBEC H2V 4L5
+1-514-312-3968

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