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CHAPTER ONE
INTRODUCTION
1.1 Background to the Study
Accounting information is the language of business as it is the basic tool for recording,
reporting and evaluating economic events and transactions that affect business enterprises. It
processes all documents of a business financial performance from payroll, cost, capital
expenditure and other obligations to sale revenue and owners’ equity. It provides financial
information about ones business to the internal and external users, such as managers, investors
and others. It is sometimes referred to as a means to an end, with the ending being the decision
that is helped by the availability of accounting information (Arneld & Hope, 2009). The making
of decision, as everyone knows from personal experience is a burdensome task (Wada, 2006). In
most cases indecision is as disastrous as making a wrong one, therefore a plan of action is
indispensable. Management is constantly confronted with the problem of alternative decision
making especially knowing that resources are alternatively scarce and limited. It is therefore
pertinent that good accounting information be made available for proper and accurate decision
making, maximization of profitability and optimal utilization of scarce resources. Accounting
information is not only necessary for evaluation of the past and keeping the present on course; it
is useful in planning the future of the enterprise. According to Mbanefo (1997), planning may
conventionally be call budget/budgeting targets, which give meaning and direction to operations
of the organization within a defined period. At the end of the budget period the external results
are compared with budgeted performance and discrepancies (variance) are analyzed for purposes
of exposing the causes so as to prevent re-occurrence. Budgeting uncovers potential bottlenecks
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before they occur, coordinates the activities of the entire organization by integrating the plans
and objectives of various parts. The budget ensures that the plans and objectives of the parts are
in consistency with the broad goals of the organization. It compels managers to think ahead
before formalizing their planning efforts and finally provides defined goals and objectives which
serve as benchmarks for evaluation of subsequent performance.
Management uses both financial and non-financial information to make effective
decisions that would help achieve the goals and objectives of the organization (Melisssa
Bushman, 2007). Financial information used by management accountants include sale growth,
profits, return on capital employed and market shares, non-market shares, non-financial
information include customer satisfaction level, production quality, performance of competing
products and customer loyalty. Decision making is however, the choosing of alternative courses
of action using cognitive processes. Making decision is necessary when there is no one clear
course of action to follow. Accounting systems can aid decision making by providing
information relevant to the decision and to the decision makers. Accounting systems provides a
check for the validity through the process of auditing and accountability (Gray et al., 2006).
Effective and efficient accounting information plays a central role in management decision
making.
1.2 Statement of Research Problem
Generally, the use of accounting information is indispensable for decision making in any
business organization. The problem however lies in the quality and validity of the information,
that is, if it’s timely, adequate and clear. According to the report of the Joint Auditor’s First Bank
Annual Report and Account (2000/2001 page 30) falsified accounting information was the
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reason for many failed banks in Nigeria. The major purpose of the use of accounting information
is to maximize risk, failure and uncertainties and also stay ahead of competitors.
Notwithstanding the immense benefit of use of accounting information, it is generally
acknowledged that most unqualified accountants generate inaccurate information and so result in
failure of organizations to achieve desired goal. There are cases of managers refusing the use of
accounting information because of their inability to interpret such data, thereby making the
organization to remain at ‘status quo ante’. These problems largely contribute to the failure of the
use of accounting information in business with the result that inaccurate decisions are made to
the detriment of the organization. It is against these backdrops that this study is being conducted.
1.3 Research Questions
The study is poised towards providing answers to the following research questions
 Does accounting information have any effect on management decisions?
 Is there any relationship between the perception of the employees and accounting information of
the firm?
 Does accounting information affect the performance of the company positively or negatively?
1.4 Objective of the studies
The main objective of this research study is to examine the Use of Accounting Information as a
management tool for decision making in the context of Dangote Group Plc. However, the
specific objectives of the study are to:
 Assess if accounting information have any effect on management decision.
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 Examine if there is any relationship between the perception of the employees and accounting
information of the firm.
 Evaluate whether accounting information affect the company performance positively or
negatively.
1.5 Research Hypotheses
The following Null hypotheses are advanced and shall be tested in the course of the study
Hypothesis one
Ho: Accounting information does not have any effect on management decision making
Hypothesis Two
Ho: There is no significant relationship between the perception of employees and accounting
information
Hypothesis Three
Ho: Accounting information does not have any effect on the company’s performance.
1.6 Significance of the Study
This research work will be useful to the people in the academic field, readers, and
knowledge seekers and will also be of great relevance to the oil and gas industry in the area of
managerial decisions and performance appraisal.
This research work will also contribute to the knowledge of Accountants and other financial
managers as it will assist them on effective planning and control in areas of accounting
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information in making effective management decisions and how to devise strategic moves in
meeting with the stated goals and objectives of the organization and the environment at large.
1.7 Scope of the Study
The study area of this research work is concerned with the use of accounting information
as a management tool for decision making within the context of Dangote Group Nigeria Plc as
case study.
Brief Historical Background of Dangote Group Nigeria Plc.
The company was established in May 1981 as a trading business with an initial focus on
cement, the Group diversified over time into conglomerate trading cement, sugar, flour, salt and
fish. By early 1990s, the Group had grown into one of the largest trading conglomerate operating
in the country. In 1999, following the transition to civilian rule and after an inspirational visit to
Brazil to study the emerging manufacturing sector, the Group made a strategic decision to transit
from a trading based business into a fully-fledged manufacturing operation. In a country where
imports constitute the vast majority of consumed goods, a clear gap existed for a manufacturing
operation that could meet the ‘basic needs’ of a vast and fast growing population.
The Group embarked on an ambitious construction programme, initially focused on the
construction of flour mills, a sugar refinery and a pasta factory. In year 2000 the Group acquired
the Benue cement company Plc from the Nigerian government and in year 2003 commissioned
the obajana cement plant; the largest cement plant in sub-Sahara Africa. The Group is now one
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of the largest manufacturing conglomerates in sub-Sahara Africa and is pursuing further
backward integration alongside an expansion programme in existing and new sectors.
1.8 Plan of the Study
This research work is divided into five Chapters one elucidate the background to the study,
research objectives, hypothesis testing, research question etc.
Chapter Two concentrate on review of relevant literature, conceptual review, empirical studies
review and theoretical framework.
Chapter three Concentrate on introduction of research methodology, research methods, sources
of data collection (questionnaire), data analysis, population of study etc.
Chapter Four looks at data presentation, analysis and interpretation while
Chapter 5, contains introduction, summary, findings, recommendation based findings and
conclusion.
1.9 Operational Definition of Terms
 Accounting: Accounting can be defined as an art of recording, summarizing, reporting, and
analyzing financial transactions (Stan Snyder, 1997).
 Information: This can be defined as a stimuli that has meaning in some context for its
receiver (Adeolu, 2001)
 Management: This is the art of working particularly through people, for the achievement of
the broad goals of an organization (Ejiofor, 1987).
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 Management Accounting: This is an aspect of accounting that is concerned with providing
information to management in the areas of planning, decision making and control (Yusuf,
2003).
 Decision Making: This is the process of choosing alternative courses of action using
cognitive processes (Siyanbola, 2012).
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CHAPTER TWO
REVIEW OF LITERATURE AND THEORETICAL FRAMEWORK
2.0 Introduction
This chapter review relevant literature on the same thematic areas in order to identify
areas of convergence and divergence views of renowned authors, researchers and writers. This
chapter also covers conceptual review, empirical studies and theoretical framework of the topic
under study.
2.1 Conceptual Clarifications on Accounting & Accounting Information System
Management is constantly confronted with the problem of alternative decision making
especially knowing that resources are relatively scarce and limited. It is therefore pertinent that
good accounting information be made available for proper and accurate decision making,
maximization of profitability and optimal utilization of scarce resource. Accounting is defined by
Webster’s ninth new collegiate dictionary, as “the system of recording and summarizing business
and financial transactions and analyzing, verifying and reporting the results. Accounting in view
of this study can be defined ordinarily as the means by which managers are informed of both the
process and financial status of a business concern.
Warren, Reeve, and Fess (2005) defined accounting as information system that produces
reports to the interesting parties about economic activities and company’s condition. The primary
objective of accounting is to provide information that is useful for decision making purposes. It
means that accounting is an information providing activity.
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Hodggett (2012), conceptualize accounting information as the financial information about
economic activities. All economic entities (e.g. businesses, government agencies, families,
charitable entities) need such information because it is used for making economic decisions
about those entities. An economic event of an entity is referred to as a transaction. Transactions
are of two types: external and internal.
Mbanefo, (2007) conceptualize accounting as a measurement and communication system to
provide economic and social information about an identifiable entity to permit users to make
informed judgments and decisions leading to an optimum allocation of resources and the
accomplishment of the organizations objectives.
Edwards (2012), defines Accounting has been defined as the process of identifying,
measuring, recording and communicating economic information to permit informed judgments
and economic decisions. The primary purpose of accounting is to help persons make economic
decisions. In our society resources must be allocated among and within all kinds of entities.
Accounting information provides the basis for making decisions about resource allocation. To be
useful, data must be identified, measured, recorded, classified, summarized and communicated to
potential users. These are the critical elements of accounting.
According to Fess and Niswonger (2008), accounting is the process of identifying, measuring
and communicating economic information to permit informed judgments and decisions by users
of the information. Accounting information is a food for management planning and decision
making. It refers to report of relevant financial information regarding the economic activities of
an organization or business venture.
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2.1.1 Concept of Accounting Information
Warren, Reeve, and Fess (2005) defined accounting as information system that produces
reports to the interesting parties about economic activities and company’s condition. The primary
objective of accounting is to provide information that is useful for decision making purposes. It
means that accounting is an information providing activity. Warren, et al. (2005) also stated that
the objective of accounting is simply to produce information used by managers to run company’s
operation. Accounting also gives information to the interesting parties about economic
performance and company’s condition. According to Considine et al. (2010), accountings role is
to gather data about a business’s activities, provide a means for the data’s storage and
processing, and then convert those data into useful information. An accounting system consists
of the personnel, procedures, technology, and records used by an organization (1) to develop
accounting information and (2) to communicate this information to decision makers (Williams,
Haka, Bettner, & Carcello, 2008). Accounting information is raw data concerning transactions
that have been transformed into financial numbers that can be used by economic decision makers
(Jones, Price, Werner, & Doran, 1996). Jones et al. (1996) also stated that accounting
information is knowledge or news about a reckoning of financial matters. Accounting
information is central to many different activities within and beyond an organization (Considine
et al., 2010). Accounting information is essential to business operations. According to Williams
et al. (2008), the types of accounting information that a company develops vary with such factors
as the size of the organization, whether it is publicly owned, and the information needs of
management. The types of accounting information required depend on the types of business
decision made by management. It means that the role of accounting information is assist
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manager in making business decisions. Fiorelli, Zifaro (2008) in Handayani (2011), classified
accounting information in to three different types according to the benefits for the users:
1. Statutory Accounting Information is the information shall be prepared in accordance with
existing regulations.
2. Budgetary Information is the accounting information presented in the form of budget that is
useful for internal planning, assessment, and decision making.
3. Additional Accounting Information is other accounting information prepared by the
company in order to increase the effectiveness of decision
2.1.2 Nature of Accounting Information
Accounting Information has progressed through the centuries alongside civilization from
exchange of goods (Trade-by-barter) using symbols and cowries unto record keeping methods,
as we have today’s people in all civilization maintaining various types of records of business
activities. The oldest known is the day tablets records of the payment of wages in Babylonia
around 3600BC. There are numerous evident of record keeping and system of accounting control
in ancient Egypt and in the Greek city states. The earliest known English records were compiled
at the direction of Willia in the conqueror in Eleventh century to ascertain the financial resources
of the Kingdom, (Fess and Niswonger). Accounting information include account, balance sheet,
cost accounting system, fund book-keeping which dates back to the middle ages and a known
description of the system was published in Italy in 1494 by Pacioli a Franciscan Mark Fess and
Niswonger. It should be noted that the earlier known use of a complete double try book-keeping
was Geneva Kin the year 1840, double entry is the system that requires entries to be made in the
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books of a business to give effect to both suspects of the transactions. The principal book of this
system is the ledger. The advantage of double entry can be stated as follows:
1. It provides a complete record of every transaction, from both its personal and impersonal
aspect.
2. It provides an arithmetical check on the records since the total of the debit entries must equal
their total of the credit entries.
3. From the personal accounts the amounts owing to and by each person with whom the business
deals can at any time be ascertained?
4. The balance of the nominal accounts can be collected together in a profits and loss accounts,
which discloses the results of the operation that is the profit and loss for given period.
5. By means of a balance sheet in which the balance of accounts representing capital, assets and
liabilities are set out, the financial position of the business at any given moment can be
ascertained.
6. With a reliable system of internal organization it reduces the risk and facilitates the detection
of errors and fraud.
2.1.3 Source of Accounting Information
The sources of accounting information are internal although there may be several
departments that furnish the information depending on the types of the business. The accounts
department is central. Accountants are the major suppliers of accounting information. They
provide management with the needed information used in conducting the affairs of the business.
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Importance of Accounting Information.
As already noted accounting information is indispensable in the management activities of
any organization. It provides quantitative information about economic entities. The information
is primarily financial in nature and intended to be useful in making economic decisions. Harson
(2009).
Accounting information is needed not only by management in directing the affairs of the co-
operation but also by shareholders, who require periodic financial statement in order to appraise
management performance. Fess and Niswonger, page 4. It is needed by government for efficient
distribution and use of the nation’s resources thus; it plays an important role in all economic and
social systems. It helps in checking irregularities and misappropriations. Accounting information
is the livewire of any organization without which it is likely to remain static or in worse cases
die.
2.1.4 The Nature & the use of Accounting Information in Business Organization.
Business organization can be classified into small and large firms. In the part of small
firms a specialist institution is set up to provide a financial support for it ,and the public will lack
the enthusiasm for the purchasing securities from the small firm whose shares are not quoted on
the stock exchange.
Accounting information provides management with the needed information for use in concluding
the affairs of the business and reporting to the owners. Five ingredients of accounting system,
according to Black et al are:
a. Basic business documents or forms such as cheque and invoice.
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b. Journals in which the effect of transaction on assets and equities are analyzed in terms of debit
and credit.
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c. Ledger, which shows that results of transaction as summarized according to each asset or
equities.
d. The financial report which reports on how enterprise scared for that period.
e. The procedures for preparing these records and report.
Studies carried out over the year indicated the importance of accounting information in a small
firm and it has been proved that one quarter of small scale business turn to their accountants
when they need help this shows that even the smallest firm need to be compensated if enough
expenditure is made for the purpose of acquiring an accurate accounting information. In a large
firm, it is the manager or board of directors that have or own the managing and implementing of
accounting information their responsibility will be seen that the decision made are put into
effective use. Managers that fail to meet the expected target will frequently be replaced. Within
the management there will be a management structure with a line of authority. If the
management of any business makes implementations based on their accounting information, they
will execute plans, controls and make decision making very effective. Over the past twenty years
the nature of business organization has changed dramatically. Accounting information
technology has revolutionized the ways in which information essential to the management in
their decision making is processed.
2.2 Concept of Decision Making
Decision making is the study of identifying and choosing alternatives based on the values
and preferences of the decision maker. Making a decision implies that there are alternative
choices to be considered, and in such a case we want not only to identify as many of these
alternatives as possible but to choose the one that best fits with our goals, objectives, desires,
values, and so on (Harris, 2008).
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Harris (2008), also mentioned that decision making is the “process of sufficiently reducing
uncertainty and doubt about alternatives to allow a reasonable choice to be made from among
them.” According to him, decision making emphasizes the information gathering function. It is
where uncertainty is reduced rather than eliminated. In addition, very few decisions are made
with “absolute certainty because complete knowledge about all the alternatives is seldom
possible. Thus, every decision involves a certain amount of risk”.
According to Baker et al. (2001), decision making should start with the identification of the
decision maker(s) and stakeholder(s) in the decision, reducing the possible disagreement about
problem definition, requirements, goals and criteria.
Decision making the selection from among alternatives of a course of action is at the core
of planning. A plan cannot be said to exist unless a decision - a commitment of resources,
direction, or reputation – has been made. Until that point, we have only planning studies and
analyses. Managers sometimes see decision making as their central job because they must
constantly choose what is to be done, who is to do it, and when, where, and occasionally even
how it will be done. Decision making is, however, only a step in planning, even when done
quickly and with little thought or when it influences action for only a few minutes. It is also part
of everyone’s daily living. Planning occurs in managing or in personal life whenever choices are
made in order to gain a goal in the face of such limitations as time, money, and the desires of
other people.
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2.2.1 The Decision-Making Process
Decision making is the study of identifying and choosing alternatives based on the
values and preferences of the decision maker. Making a decision implies that there are
alternative choices to be considered, and in such a case we want not only to identify as many of
these alternatives as possible but to choose the one that best fits with our goals, objectives,
desires, values, and so on.. (Harris (2008). According to Baker et al. (2001), decision making
should start with the identification of the decision maker(s) and stakeholder(s) in the decision,
reducing the possible disagreement about problem definition, requirements, goals and criteria.
Then, a general decision making process can be divided into the following steps:
Step 1. Define the problem
This process must, as a minimum, identify root causes, limiting assumptions, system and
organizational boundaries and interfaces, and any stakeholder issues. The goal is to express the
issue in a clear, one-sentence problem statement that describes both the initial conditions and the
desired conditions. Of course, the one-sentence limit is often exceeded in the practice in case of
complex decision problems. The problem statement must however be a concise and
unambiguous written material agreed by all decision makers and stakeholders. Even if it can be
sometimes a long iterative process to come to such an agreement, it is a crucial and necessary
point before proceeding to the next step.
Step 2. Determine requirements
Requirements are conditions that any acceptable solution to the problem must meet.
Requirements spell out what the solution to the problem must do. In mathematical form, these
requirements are the constraints describing the set of the feasible (admissible) solutions of the
decision problem. It is very important that even if subjective or judgmental evaluations may
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occur in the following steps, the requirements must be stated in exact quantitative form, i.e. for
any possible solution it has to be decided unambiguously whether it meets the requirements or
not. We can prevent the ensuing debates by putting down the requirements and how to check
them in a written material.
Step 3. Establish goals
Goals are broad statements of intent and desirable programmatic values.... Goals go
beyond the minimum essential must have’s (i.e. requirements) to wants and desires. In
mathematical form, the goals are objectives contrary to the requirements that are constraints. The
goals may be conflicting but this is a natural concomitant of practical decision situations.
Step 4. Identify alternatives
Alternatives offer different approaches for changing the initial condition into the desired
condition. Be it an existing one or only constructed in mind, any alternative must meet the
requirements. If the number of the possible alternatives is finite, we can check one by one if it
meets the requirements. The infeasible ones must be deleted (screened out) from the further
consideration, and we obtain the explicit list of the alternatives. If the number of the possible
alternatives is infinite, the set of alternatives is considered as the set of the solutions fulfilling the
constraints in the mathematical form of the requirements.
Step 5. Define criteria
Decision criteria, which will discriminate among alternatives, must be based on the goals.
It is necessary to define discriminating criteria as objective measures of the goals to measure
how well each alternative achieves the goals. Since the goals will be represented in the form of
criteria, every goal must generate at least one criterion but complex goals may be represented
only by several criteria. It can be helpful to group together criteria into a series of sets that relate
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to separate and distinguishable components of the overall objective for the decision. This is
particularly helpful if the emerging decision structure contains a relatively large number of
criteria. Grouping criteria can help the process of checking whether the set of criteria selected is
appropriate to the problem, can ease the process of calculating criteria weights in some methods,
and can facilitate the emergence of higher level views of the issues. It is a usual way to arrange
the groups of criteria, sub criteria, and sub-sub criteria in a tree-structure (UK DTLR (2001)).
According to Baker et al. (2001), criteria should be
• Able to discriminate among the alternatives and to support the comparison of the performance
of the alternatives,
• Complete to include all goals,
• Operational and meaningful,
• Non-redundant,
• Few in number.
In some methods, see Keeney and Raiffa (1996), non-redundancy is required in the form
of independency. We mention that some authors use the word attribute instead of criterion.
Attribute is also sometimes used to refer to a measurable criterion.
Step 6. Select a decision making tool
There are several tools for solving a decision problem. Some of them will be briefly described
here, and references of further readings will also be proposed. The selection of an appropriate
tool is not an easy task and depends on the concrete decision problem, as well as on the
objectives of the decision makers. Sometimes .the simpler the method, the better. But complex
decision problems may require complex methods, as well.
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Step 7. Evaluate alternatives against criteria
Every correct method for decision making needs, as input data, the evaluation of the
alternatives against the criteria. Depending on the criterion, the assessment may be objective
(factual), with respect to some commonly shared and understood scale of measurement (e.g.
money) or can be subjective (judgmental),reflecting the subjective assessment of the evaluator.
After the evaluations the selected decision making tool can be applied to rank the alternatives or
to choose a subset of the most promising alternatives.
Step 8. Validate solutions against problem statement
The alternatives selected by the applied decision making tools have always to be
validated against the requirements and goals of the decision problem. It may happen that the
decision making tool was misapplied. In complex problems the selected alternatives may also
call the attention of the decision makers and stakeholders that further goals or requirements
should be added to the decision model.
2.2.2 Define the Problem
The decision-making process begins when a manager identifies the real problem. The
accurate definition of the problem affects all the steps that follow; if the problem is inaccurately
defined, every step in the decision-making process will be based on an incorrect starting point.
One way that a manager can help determine the true problem in a situation is by identifying the
problem separately from its symptoms.
The most obviously troubling situations found in an organization can usually be identified as
symptoms of underlying problems. (See Table 1 for some examples of symptoms.) These
symptoms all indicate that something is wrong with an organization, but they don't identify root
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causes. A successful manager doesn't just attack symptoms; he works to uncover the factors that
cause these symptoms.
Table 1: Symptoms and their Real Causes
Symptoms Underlying Problem
Low profits and/or declining
sales
Poor market research
High costs Poor design process; poorly trained employees
Low morale Lack of communication between management and
subordinates
High employee turnover Rate of pay too low; job design not suitable
High rate of absenteeism Employees believe that they are not valued
Source: Harris, F. E. (2008). The Managerial Decision-Making Process. New York: Houghton
Mifflin Company.
2.2.3 Identify Limiting Factors
All managers want to make the best decisions. To do so, managers need to have the ideal
resources — information, time, personnel, equipment, and supplies — and identify any limiting
factors. Realistically, managers operate in an environment that normally doesn't provide ideal
resources. For example, they may lack the proper budget or may not have the most accurate
information or any extra time. So, they must choose to sacrificeto make the best decision
possible with the information, resources, and time available (Alqarni, 2003).
2.2.4 Develop Potential Alternatives
Time pressures frequently cause a manager to move forward after considering only the first or
most obvious answers. However, successful problem solving requires thorough examination of
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the challenge, and a quick answer may not result in a permanent solution. Thus, a manager
should think through and investigate several alternative solutions to a single problem before
making a quick decision.
One of the best known methods for developing alternatives is through brainstorming, where a
group works together to generate ideas and alternative solutions. The assumption behind
brainstorming is that the group dynamic stimulates thinking — one person's ideas, no matter how
outrageous, can generate ideas from the others in the group. Ideally, this spawning of ideas is
contagious, and before long, lots of suggestions and ideas flow. Brainstorming usually requires
30 minutes to an hour. The following specific rules should be followed during brainstorming
sessions:
 Concentrate on the problem at hand. This rule keeps the discussion very specific and
avoids the group's tendency to address the events leading up to the current problem.
 Entertain all ideas. In fact, the more ideas that come up, the better. In other words, there
are no bad ideas. Encouragement of the group to freely offer all thoughts on the subject is
important. Participants should be encouraged to present ideas no matter how ridiculous
they seem, because such ideas may spark a creative thought on the part of someone else.
 Refrain from allowing members to evaluate others' ideas on the spot. All
judgments should be deferred until all thoughts are presented, and the group
concurs on the best ideas.
Although brainstorming is the most common technique to develop alternative solutions,
managers can use several other ways to help develop solutions. Here are some examples:
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 Nominal group technique. This method involves the use of a highly structured meeting,
complete with an agenda, and restricts discussion or interpersonal communication during
the decision-making process. This technique is useful because it ensures that every group
member has equal input in the decision-making process. It also avoids some of the
pitfalls, such as pressure to conform, group dominance, hostility, and conflict, that can
plague a more interactive, spontaneous, unstructured forum such as brainstorming.
 Delphi technique. With this technique, participants never meet, but a group leader uses
written questionnaires to conduct the decision making.
No matter what technique is used, group decision making has clear advantages and
disadvantages when compared with individual decision making. The following are
among the advantages:
 Groups provide a broader perspective.
 Employees are more likely to be satisfied and to support the final decision.
 Opportunities for discussion help to answer questions and reduce uncertainties for
the decision makers.
These points are among the disadvantages:
 This method can be more time-consuming than one individual making the
decision on his own.
 The decision reached could be a compromise rather than the optimal solution.
 Individuals become guilty of groupthink — the tendency of members of a group
to conform to the prevailing opinions of the group.
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 Groups may have difficulty performing tasks because the group, rather than a
single individual, makes the decision, resulting in confusion when it comes time
to implement and evaluate the decision.
The results of dozens of individual-versus-group performance studies indicate that groups
not only tend to make better decisions than a person acting alone, but also that groups
tend to inspire star performers to even higher levels of productivity.
So, are two (or more) heads better than one? The answer depends on several factors, such
as the nature of the task, the abilities of the group members, and the form of interaction.
Because a manager often has a choice between making a decision independently or
including others in the decision making, she needs to understand the advantages and
disadvantages of group decision making.
2.2.5 Analyze the Alternatives
The purpose of this step is to decide the relative merits of each idea. Managers must identify the
advantages and disadvantages of each alternative solution before making a final decision.
Evaluating the alternatives can be done in numerous ways. Here are a few possibilities:
 Determine the pros and cons of each alternative.
 Perform a cost-benefit analysis for each alternative.
 Weight each factor important in the decision, ranking each alternative relative to
its ability to meet each factor, and then multiply by a probability factor to provide
a final value for each alternative.
Regardless of the method used, a manager needs to evaluate each alternative in terms of its
 Feasibility: Can it be done?
 Effectiveness: How well does it resolve the problem situation?
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 Consequences: What will be its costs (financial and nonfinancial) to the
organization?
2.2.6 Select the Best Alternative
After a manager has analyzed all the alternatives, she must decide on the best one. The best
alternative is the one that produces the most advantages and the fewest serious disadvantages.
Sometimes, the selection process can be fairly straightforward, such as the alternative with the
most pros and fewest cons. Other times, the optimal solution is a combination of several
alternatives.
Sometimes, though, the best alternative may not be obvious. That's when a manager must decide
which alternative is the most feasible and effective, coupled with which carries the lowest costs
to the organization. (See the preceding section.) Probability estimates, where analysis of each
alternative's chances of success takes place, often come into play at this point in the decision-
making process. In those cases, a manager simply selects the alternative with the highest
probability of success.
2.2.6 Implement the Decision
Managers are paid to make decisions, but they are also paid to get results from these decisions.
Positive results must follow decisions. Everyone involved with the decision must know his or her
role in ensuring a successful outcome. To make certain that employees understand their roles,
managers must thoughtfully devise programs, procedures, rules, or policies to help aid them in
the problem-solving process.
26
2.2.7 Establish a Control and Evaluation System
Ongoing actions need to be monitored. An evaluation system should provide feedback on how
well the decision is being implemented, what the results are, and what adjustments are necessary
to get the results that were intended when the solution was chosen.
In order for a manager to evaluate his decision, he needs to gather information to determine its
effectiveness. Was the original problem resolved? If not, is he closer to the desired situation than
he was at the beginning of the decision-making process?
If a manager's plan hasn't resolved the problem, he needs to figure out what went wrong. A
manager may accomplish this by asking the following questions:
 Was the wrong alternative selected? If so, one of the other alternatives generated in the
decision-making process may be a wiser choice.
 Was the correct alternative selected, but implemented improperly? If so, a manager
should focus attention solely on the implementation step to ensure that the chosen
alternative is implemented successfully.
 Was the original problem identified incorrectly? If so, the decision-making process
needs to begin again, starting with a revised identification step.
 Has the implemented alternative been given enough time to be successful? If
not, a manager should give the process more time and re-evaluate at a later date.
2.3 Decision Making Tools
In recent years, several techniques have been developed to aid decision making process. These
techniques relied on the combine effort of mathematicians, statisticians and computer specialists
to help us forecast possible outcomes.
27
One of the most significant sets of tools now available for decision makers is operational
research. The terms “management science and” operational research” are used interchangeably,
however management science seeks to describe, understand and predict the behaviour of
complex system of human beings and equipment. Operational research is the quantitative aspects
of forecasting i.e. the use of mathematical and scientific techniques to study the alternatives in a
problem situation with a view to providing a quantitative basis for arriving at an optimum
solutions in terms of the global sought. The Operation Research techniques use model to explain
the variables involved in a decision situation and do not provide solution, they only provide
quantitative data to help manages make decision. Common operation research techniques include
network analysis, risk analysis, statistical decision theory etc.
The procedures of management science resemble those of the rational problem solving approach,
although some key differences may be noted. The basic steps include:
(i) Formulate the problem in the context of the total system.
(ii) Construct a mathematical model of the system.
(iii) Derive a solution
(iv) Test the model
(v) Install a feedback mechanism.
(vi) Implement the solution.
Types of models and management science techniques simulation
(i) This attempts to construct a simplified version of the reality being dealt with and to
manipulate the model as through dealing with reality. The technique is useful where it is
costly or impossible to work with reality directly. It is a way of operating a business “on
28
paper” or in a computer. Simulation can also be used with mathematical models to predict
probable outcomes of pricing and investment decisions.
(ii) Resource Allocation Techniques; these are techniques used to make optimum allocation of
resources. Such techniques includes, linear programming and transportation model. Linear
programming is used to work out the best way of allocating resources within certain
constraints. Specifically, it can be used to determine the combination of inputs/outputs
yields the minimum/maximum results. Within the known constraints. Linear programming
can be applied by means of graphic, algebraic and simplex method. Transportation model
seeks to determine the best method of distribution that can be used by a firm operating in
different locations the model may be a minimizing or maximizing problem.
(iii) Statistical Control Models: these are the different statistical and mathematical techniques
used to control inventors and quality of incoming raw materials or finished goods
manufactured by an organization.
(iv) Queuing or waiting line Model: these are used to determine how long a waiting line would
be most preferable. The models are appropriate whenever a service is required to meet
irregular demands. It entails the use of mathematical techniques to balance the cost of
waiting lines with the cost of maintaining and efficient waiting line. For example, if
customers of a bank wait too long to receive the required services, they may take their
businesses to other banks. But it might be too expensive to keep a sufficiently large
number of operating counters to assign quick service to every bank customer, hence a
balance must be maintained to determine the appropriate course of action.
(v) Game Theory: refers to the techniques used for predicting the behavior of rational
individual’s institutions of conflict. The main elements of the game are the player, the rule
29
of the game, the outcome, the values assigned to the various pay-off by the player, the
variable controlled by the player and availability of information. Game theory is widely
used in military, it is also useful in business organizations operating in highly competitive
environment. Such businesses use the theory to predict the reaction of competitors to price
increase, new product and promotional strategies. Game theory also assists managers in
designing effective strategies for competing within a competitive environment.
(vi) Statistical Decision Theory: This concerned with the evaluation of potential outcomes of
various decision alternatives. An important aspect of statistical decision theory is the
assignment of probabilities to various occurrences. The methods used include pay-off
matrices and decision tree.
2.4 Empirical Studies Review
Harson, Kernut D (2005), argued that accounting is a service activity, the reports of which are
used in describing the activities and financial states of many different kinds of economic
activities. According to Glantier and Underdown (2002), accounting is moving away from its
traditional procedure base, encompassing record keeping and such related work as the
preparation of budget and final accounts, towards the adoption of a role, which emphasizes its
social importance.
Littleton (2003), observe that the central purpose of accounting is to make possible the periodic
marching of cost efforts and revenues accomplishments. This concept involves fixed point of
accounting theory, and a bench mark that afford a fixed point of reference for accounting
sessions. Accounting is the art of recording, classifying and summarizing in a significant manner
30
and in terms of money, transaction and events, which are in part at least of a financial character,
and interpreting the result thereof. (ALCPA, 1961).
Benjamin (2008).reported that the primary function of accounting is to accumulate the
communication information essential to understanding the activities of an enterprise, whether
large or small, corporate or non-corporate, private or public. Anderson, and Caldwale (2001),
suggested that accounting is an information system for measuring, processing and
communicating information that is useful in making economic decision. Contributing Needles Jr
(2001) opined that accounting information is essential to decision system because it provides
qualitative information for three functions: Planning, control and evaluation.
Hubber (2007), argues that integration of accounting information leads to coordination
in organization, which in-turn, increases the quality of decision. Some researcher in accounting
shows that effectiveness of accounting information systems depends upon the quality of the
output of the information system that can satisfy the needs of the users. Otley (1998), also argues
that accounting information are important parts of the fabric of organizational and environmental
information not only depends on the purposes of such systems but also depends on contingency
factors of each organization.
Ahmed and Scapens (2003), argued that the role and utilization of accounting information in
decision-making strategies and processes as well as managers’ preferences are divergent despite
the existence of external influences that might drive convergence. Moreover, we argue that there
is only limited convergence towards short-term financial objectives as financial and strategic
objectives and the subsequent use of accounting information are strongly influenced by decision-
making strategies, processes and managers’ preferences. Indeed, their studies provide evidence
31
that convergence towards short-term financial objectives is limited in this case of a Nigerian
organization and more importantly, their findings reveal that the contextual influence on the role
and utilization of accounting information is driven by a complex interplay of numerous
contextual, that is exogenous and endogenous factors such as national and international market
pressures, the cooperative structure, justification pressures and company objectives. As a result,
their studies shows that only limited and superficial evidence of convergence of management
accounting practices. While there might be evidence of converging in the choice of applied
management accounting practices, this refers only to the technical level of accounting practices.
Indeed, technical convergence has to be differentiated from de facto convergence, which implies
uniform application and interpretation of accounting data.
Wouters and Verdaasdonk 2002; Hall et al.,( 2007) in their studies observed that in evidence
that the complexity of financial decision-making has increased and importantly that it has
resulted in an increasing implementation of sophisticated and efficient analysis techniques by
managers in different nations (Zopounidis and Doumpos, 2002). Moreover, an increasing
dominance of sophisticated Discounted Cash Flow (DCF) methods has been indicated, which are
however less used in strategic investment decisions (Pike 1983). Yet again, the literature on these
aspects does not provide a holistic explanation when and how managers use this accounting
information (Wouters and Verdaasdonk, 2002).
Jarrett (2003) revealed that an effective administrative control system is necessary to provide
managers with information concerning functions and activities. That information is then used in
the managerial decision-making process.The element of organization under investigation is the
accounting information system. Hence, a relationship does exist between accounting information
system, financial accounting, and auditing in the organization's context. To evaluate an
32
administrative control system these following steps need to be considered: Identify potential
control areas, Define system objectives, Document the system, Evaluate the system.
Simon (2007) in his study used the first part of the statement as measure of control for
management and the second part for evaluating the effectiveness of the accounting information
via continuous monitoring. Kim (2009) argues that the usage of accounting information depends
on the quality of information by the user. Quality of information depends on reliability form of
reporting, timeliness and relevance to the decision. Pat (2002), observe that time factor in
accounting information is very important in the case of periodicity concept which defines a
specific interval of time for which an entity’s report is prepared which can be a fiscal year,
natural year, quarterly or even monthly.
2.5 Performance Effects of Accounting Information in Management Decision Making
The need for information is basic for concrete and explicit management decision to
ensure the success and survival of an organization and since the aim of any business organization
is “profitability” Accounting information is indispensable to achieving this goal. It is pertinent to
looks at the importance of good accounting information as it relates to maximizing the
profitability target of an organization. However,a business manager can assess the business’s
performance using accounting information. Costs, prices, sales volume, profits, and return on
investment are all accounting measurements (Williams et al., 2008). Ratio analysis is one of the
best tools of business performance assessment. According to Jackson (2004), each ratio provides
a certain kind of information when assessing a company. Ratio analysis involves methods of
33
calculating and interpreting financial ratios to analyze and monitor the firm’s performance
(Gitman & Zutter, 2012). The four categories of ratios to be covered are:
- Liquidity ratios measure a firm’s ability to meet its current obligations
(Gibson, 2011). According to White, Sondhi & Fried (2003), liquidity analysis measures the
adequacy of a firm’s cash resources to meet its near-term cash obligations.
- Leverage ratios measure the extent of a firm’s financing with debt relative to equity and its
ability to cover interest and other fixed charges (Fraser & Ormiston, 2001).
According to White et al. (2003), long-term debt and solvency analysis: examines the firm’s
capital structure, including the mix of its financing sources and the ability of the firm to satisfy
its longer-term debt and investment obligations.
- Activity ratios measure the speed with which various account are converted into sales or cash-
inflows or outflows. In a sense, activity ratios measure how efficiently a firm operates along a
variety of dimensions such as inventory management, disbursements, and collections (Gitman &
Zutter, 2012). According to White et al. (2003), activity analysis evaluates revenue and output
generated by the firm’s assets.
- Profitability ratios measure the earning ability of a firm (Gibson, 2011). According to White et
al. (2003), profitability analysis measures the income of the firm relative to its revenues and
invested capital.
Decision is a reasoned choice among alternatives (Turban and Aronson, 2001).
According to Jones and George (2011), decision making is the process by which managers
respond to opportunities and threats that confront them by analyzing options and making
determinations about specific organizational goals and courses of action. Thus, it can be said that
business decision is a reasoned choice among alternatives respond to opportunities and threats
34
that confront them by analyzing options and making determinations about business goals and
courses of action. According to Romney and Steinbart (2012), businesses engage in a variety of
activities. Each activity requires different types of decisions. Each decision requires different
types of information. Business decision related to what activities will be accomplished as well as
what information is needed. Romney and Steinbart (2012), stated that there is variation in the
degree of structure used to make decisions:
(1) Structured Decisions are repetitive, routine, and understood well enough that they can be
delegated to lower-level employees.
(2) Semi Structured Decisions are characterized by incomplete decision making rules and the
need for subjective assessments and judgments to supplement formal data analysis.
(3) Unstructured Decisions are non-recurring and non-routine decisions.
35
Chapter Three
Research Methods
3.0 Introduction
The research methodology, which present the techniques and procedures used for this
study sets out by considering the design, population, sample size and sampling methods, research
questions as well as the analytical tools employed in the analysis and interpretation of data
obtained from this study.
3.1 Research Design
The research design is mainly concerned with providing a plan study that permits
accurate assessment of cause and effect relationship between independent and dependent
variable. Research design is a plan, structure and strategy of investigation conceived so as to
obtain answer to research questions and to control variances. Among other advantages, research
design serves to provide answers on how the research questions and problems are determined, as
well as control extraneous variable(s) and the errors that would be expected from randomness or
measurements.Asika (2006) defined research design as the process of structuring investigation
aimed at identifying variables and their relationship to one another. The design adopted for the
study is survey design. This design is a process of examining the effect of the use of accounting
information as a tool for management decision making, case study of Dangote Nigeria Plc.
Without any attempt to manipulate or control them. In this study, Accounting Information is the
independent variable, while Management decision making is the dependent variables. The survey
research technique aimed at assessing the positive and negative effects the use of accounting
information has on management decision making.
36
3.2 Re-statement of Research Question
 Does accounting information have any effect on management decisions?
 Is there any relationship between the perception of the employees and accounting information of
the firm?
 Does accounting information affect the performance of the company positively or negatively?
3.3 Re-statement of research Hypothesis
Hypothesis one
Ho: Accounting information does not have any effect on management decision making
Hypothesis Two
Ho: There is no significant relationship between the perception of employees and accounting
information
Hypothesis Three
Ho: Accounting information does not have any effect on the company’s performance.
3.4 Population of the Study
A population is made up of all conceivable elements, subjects or observation relating to a
particular phenomenon of interest to the researcher. (Asika 2000).
Population is also an aggregation of all elements that share common characteristic. Synonyms of
population are universe, census, set etc. (Asika 2000).
However, this study was carried out among the employees of Dangote Nigeria Plc, which serves
as a representative of the Manufacturing Industry. Dangote Nigeria plc. Has over 20 branches
with two thousand three hundred and fourteen (2314) employees (Dangote Nigeria Plc. Annual
37
Report, 2012). The study is restricted to Dangote in Lagos and Ogun state Nigeria. The study
covers branches of Dangote plc in ewekoro local government and Isolo in Ogun and Lagos state
respectively.
3.5 Sampling Design& Sample Size
A sample is defined as any part of a population. A sample therefore is a subset of the entire
population of any kind. The procedure for drawing samples from a population is known as
sampling. Such a sample is thus without bias, a prerequisite for making generalizations about the
universe.
There are varieties of sampling techniques that can be employed by any researcher thus; the
stratified sampling technique was adopted in this study. The workers of Gt bank were stratified
into their respective department and the sample, random sampling technique was used to select
the sample size in the branches of Dangote Nigeria.
To determine a sample from a population according to Smith formula, as cited in Asika (2004),
is n = 1+Nb2
Where;
n= sample size
N= population size
b= maximum acceptable error margin
N= 2314
b=20%
38
n=1+2314(0.2)2=93.56
n=93.56.
Thus, a sample size of One Hundred and ten (110) was chosen from the total population.
3.6 Data Collection Instruments
The data required for the research study were generated from primary and secondary
source of information. Primary data collection of data from subsets or respondents compared to
using data already collected by someone else. The primary data were collected through
questionnaire that was administered to employees of Dangote Nigeria
The secondary data were collected from the organization’s news, annual report and other
publications. The questionnaire was drafted from the research hypotheses and questions, and was
distributed to the upper level managers and lower level managers of Dangote Nigeria.
The questionnaire designed is in two parts; section A requested information, the researcher was
able to know the caliber of people who have responded their qualifications and number of
working experiences as well as the department in which the respondent works.
The researcher, for easy responses and analysis of data, set out in section B of the questionnaire,
questions that deals with the provision of data from which the hypothesis are to be tested.
In the course of trying to provide answer to the researcher’s question, data that will be generated
from the questionnaire, will be analyzed, and interpreted, in a tabular form, and conclusion
derived.
39
3.7 Validity of the Research Instrument
Validity can be defined as the ability of the instrument to measure what it is designed to
measure (Asika, 2004). For validity of measurement to be established there should be a complete
absence of measurement error. To ensure the validation of the research instrument in this study,
the context validity was adopted, the questions in the questionnaire were related to the subject
matter under investigation, they are unambiguous and it was also attested to, so as to avoid a
situation whereby the instrument lacks measurement scale.
Also the sampling of respondents had been done carefully, so as to cover relevant areas. The
research instrument in this study also measured the predictive ability in relation to other past and
currently validated instrument.
3.8 Reliability of Research Instrument
In order to achieve the reliability of the research instrument, a pilot test was conducted,
the researcher administered the questionnaire to a proportion of the sample and others that were
not included in the sample so as to ascertain if the questionnaire have the same inference to the
respondents and find out if the questions were clearly understood by the respondents.
3.9 Method of Data Analysis
In order to analyze the data collected with the aid of the questionnaire, correlation, standard
deviation, and mean were used to analyze the data. The SPSS statistical package was used for
analysis in order to minimize any intended error. This is because the statistical tools show the
extent and relationship that exist between variables of study.The popular of the study comprise
40
corporate organization owing their essential duty to humanity and because they are scattered all
over the country. The study will adopt a sample frame of Dangote Nigeria Plc.
3.10 Limitations of the Methodology
As in the case with all human endeavors, there are some limitations that rob research
studies of it perfection: there is no exception in the case of this study. Thus, the level of accuracy
in this study is proportional to the availability of information that the respondents gave. Also
there is this uncertainty that information given is without bias. Hence, making the information
gathered to have some element of errors which may affect the generalization of the findings of
the study. However, it should be pointed out that these draw backs are not peculiar to this study
alone but to all other studies that use survey method.
41
Chapter Four
Data Presentation, Analysis and Interpretation
4.0 Introduction
This chapter focused on data presentation, analysis and interpretation of the findings
relating to this research topic, based on the data generated from the field survey. Out of the 110
questionnaires distributed to respondents, 101 were returned and found useful for this analysis,
as such, analysis was based on this 101 responses. The data from the questionnaire were coded
and presented on excel spread sheet for further analysis. The data were then exported into a
Statistical Package for Social Scientists (SPSS) software version 17.0.
Furthermore, the formulated hypotheses are subjected to inferential test using one –way analysis
of variance (ANOVA). The chapter also discusses the findings of the analysis.
4.1. Presentation of Results
The study investigated “The Use of Accounting Information as a tool for Management
Decision Making, a case study of Dangote Nigeria Plc.”. The research questions are measured
using the homogenous scale (1=strongly disagree, to 5=strongly agree), Data analysis was
undertaken at five percent level of significance. First and foremost, the data from the
questionnaires are subjected to psychometric evaluation and validation so as to ascertain the
quantitative and qualitative integrity of the questionnaires and the scale used in answering the
research questions.
The results of the analysis are presented beginning with the presentation of demographics (bio
data) of the respondents as shown in tables below.
42
4.2 Summary of Demographic Characteristics
The tables below shows the summary of the personal information gathered from the respondents.
Table 4.1 Sex of Respondent
Frequency Percent Valid Percent Cumulative Percent
Valid MALE 64 63.4 63.4 63.4
FEMALE 37 36.6 36.6 100.0
Total 101 100.0 100.0
Source: Computer SPSS version 17.0 Output, field survey 2014.
As revealed from in the table above, 63.4% of the respondents were male, while 36.4% were
female.
43
Table 4.2 : Office of Respondent
Frequency Percent Valid Percent Cumulative Percent
Valid HEAD 33 32.7 32.7 32.7
BRANCH 68 67.3 67.3 100.0
Total 101 100.0 100.0
Source: Computer SPSS version 17.0 Output, field survey 2014.
As revealed from in the table above, 32.7% of the respondents are from Head office, while
67.3% are from branch office.
Table 4.3: Marital Status
Frequency Percent Valid Percent Cumulative Percent
SINGLE 57 56.4 56.4 56.4
MARRIED 44 43.6 43.6 100.0
Total 101 101.0 101.0
Source: Computer SPSS version 17.0 Output, field survey 2014.
As revealed from in the table above, 56.4% of the respondents are single, while 43.6% are
married.
44
Table 4.4 : Age of Respondent
Frequency Percent Valid Percent Cumulative Percent
Valid 18-25 29 28.7 28.7 28.7
26-35 36 35.6 35.6 64.4
36-45 27 26.7 26.7 91.1
46-ABOVE 9 8.9 8.9 100.0
Total 101 100.0 100.0
Source: Computer SPSS version 17.0 Output, field survey 2014.
The table above shows that, 64.4 % of the respondents are within age 18-35, and minority of
8.9% are within age 46 and above.
45
Table 4.5 : Length of Service
Frequency Percent Valid Percent Cumulative Percent
Valid 1-4 38 37.6 37.6 37.6
5-8 42 41.6 41.6 79.2
9-12 21 20.8 20.8 100.0
Total 101 101.0 101.0
Source: Computer SPSS version 17.0 Output, field survey 2014.
As revealed from in the table above, 37.4% of the respondents have been in the firm for less or
equal to four years, while 41.6% of the respondents have been in the firm for greater than four
years but less or equal to eight years, also 20.8% of the respondents have been in the firm for
greater than eight years but less or equal to twelve years.
46
Table 4.6 : Educational Qualification
Frequency Percent Valid Percent Cumulative Percent
Valid OND/NCE 10 9.9 9.9 9.9
BSC/BA/H
ND
57 56.4 56.4 66.3
MBA/MSC 27 26.7 26.7 93.1
OTHERS 7 6.9 6.9 100.0
Total 101 100.0 100.0
Source: Computer SPSS version 17.0 Output, field survey 2014.
As revealed from in the table 4.6, 9.9% of the respondents are OND/NCE holder, while 56.4% of
the respondents are first degree holder and lastly 26.7% of the respondents hold more than first
degree.
47
Table 4.7: Position of Respondent
Frequency Percent Valid Percent Cumulative Percent
Valid SENIOR 41 40.6 40.6 40.6
JUNIOR 60 59.4 59.4 100.0
Total 101 100.0 100.0
Source: Computer SPSS version 17.0 Output, field survey 2014.
As revealed from in the table above, 40.6% of the respondents are in the senior cadre, while
59.4% are in the senior cadre.
48
Table 4.8: Inclusion or Omission of Accounting Information would have an impact on
Management decision making.
Frequency Percent Valid Percent Cumulative Percent
Valid STRONGLY DISAGREE 1 1.0 1.0 1.0
DISAGREE 2 2.0 2.0 3.0
UNDECIDED 2 2.0 2.0 5.0
AGREE 29 28.7 28.7 33.7
STRONGLY AGREE 67 66.3 66.3 100.0
Total 101 100.0 100.0
Source: Computer SPSS version 17.0 Output, field survey 2014.
From the table above, 66.3% strongly agreed, 28.7% of the total respondents agreed to the fact
that Inclusion or Omission of Accounting Information would have an impact on
Management decision making While 2% were undecided, 2% respondent disagreed and 1%
strongly disagree.
49
Table 4.9: Accounting Information helps management to allocate scarce resources to the
most effective enterprise.
Frequency Percent
Valid
Percent
Cumulative
Percent
Valid STRONGLY DISAGREE 5 5.0 5.0 5.0
DISAGREE 14 13.9 13.9 18.8
UNDECIDED 9 8.9 8.9 27.7
AGREE 29 28.7 28.7 56.4
STRONGLY AGREE 44 43.6 43.6 100.0
Total 101 100.0 100.0
Source: Computer SPSS version 17.0 Output, field survey 2014.
From the table above, 43.6% strongly agreed, 28.7% of the total respondents agreed to the fact
thatAccounting Information helps management to allocate scarce resources to the most
effective enterprises While 8.9% were undecided, 13.9% respondent disagreed and 5%
strongly disagree.
50
Table 4.10: Informed Financial decisions enhances overall performance of the enterprise.
Frequency Percent
Valid
Percent
Cumulative
Percent
Valid STRONGLY DISAGREE 2 2.0 2.0 2.0
DISAGREE 9 8.9 8.9 10.9
UNDECIDED 9 8.9 8.9 19.8
AGREE 40 39.6 39.6 59.4
STRONGLY AGREE 41 40.6 40.6 100.0
Total 101 100.0 100.0
Source: Computer SPSS version 17.0 Output, field survey 2014.
From the table above, 40.6% strongly agreed, 39.6% of the total respondents agreed to the fact
thatInformed financial decisions enhances overall performance of the enterprise While
8.9% were undecided, 8.9% respondent disagreed and 2% strongly disagree.
51
Table 4.11: Financial statements helps management to understand the performance and
position of the enterprise.
Frequency Percent
Valid
Percent
Cumulative
Percent
Valid STRONGLY DISAGREE 3 3.0 3.0 3.0
DISAGREE 10 9.9 9.9 12.9
UNDECIDED 7 6.9 6.9 19.8
AGREE 39 38.6 38.6 58.4
STRONGLY AGREE 42 41.6 41.6 100.0
Total 101 100.0 100.0
Source: Computer SPSS version 17.0 Output, field survey 2014.
From the table above, 41.6% strongly agreed, 38.6% of the total respondents agreed to the fact
thatfinancial statement helps management to understand the performance of the
enterprise, While 6.9% were undecided, 9.9% respondent disagreed and 3% strongly disagree.
52
Table 4.12: Accounting Information is relevant to management systematic and rational
decision making.
Frequency Percent
Valid
Percent
Cumulative
Percent
Valid STRONGLY DISAGREE 16 15.8 15.8 15.8
DISAGREE 15 14.9 14.9 30.7
UNDECIDED 15 14.9 14.9 45.5
AGREE 26 25.7 25.7 71.3
STRONGLY AGREE 29 28.7 28.7 100.0
Total 101 100.0 100.0
Source: Computer SPSS version 17.0 Output, field survey 2014.
From the table above, 28.7% strongly agreed, 25.7% of the total respondents agreed to the fact
thatAccounting Information is relevant to management systematic and rational decision
making. While 14.9% were undecided, 14.9% respondent disagreed and 15.8% strongly disagree
53
Table 4.13: Management can make forecasting decision via accounting information.
Frequency Percent
Valid
Percent
Cumulative
Percent
Valid STRONGLY DISAGREE 2 2.0 2.0 2.0
DISAGREE 4 4.0 4.0 5.9
UNDECIDED 2 2.0 2.0 7.9
AGREE 22 21.8 21.8 29.7
STRONGLY AGREE 71 70.3 70.3 100.0
Total 101 100.0 100.0
Source: Computer SPSS version 17.0 Output, field survey 2014.
From the table above, 28.7% strongly agreed, 25.7% of the total respondents agreed to the fact
thatTable 4.13: Management can make forecasting decision via accounting information.
While 14.9% were undecided, 14.9% respondent disagreed and 15.8% strongly disagree
54
Table 4.14: Strategic decisions are made by the board of directors through accounting
information.
Frequency Percent
Valid
Percent
Cumulative
Percent
Valid UNDECIDED 2 2.0 2.0 2.0
AGREE 26 25.7 25.7 27.7
STRONGLY AGREE 73 72.3 72.3 100.0
Total 101 100.0 100.0
Source: Computer SPSS version 17.0 Output, field survey 2014.
From the table above, 72.3% strongly agreed, 25.7% of the total respondents agreed to the fact
that Strategic decisions are made by board of directors through accounting information.
While 2% were undecided.
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Table 4.15: Decisions of the management largely depends on accounting information.
Frequency Percent
Valid
Percent
Cumulative
Percent
Valid DISAGREE 1 1.0 1.0 1.0
UNDECIDED 2 2.0 2.0 3.0
AGREE 29 28.7 28.7 31.7
STRONGLY AGREE 69 68.3 68.3 100.0
Total 101 100.0 100.0
Source: Computer SPSS version 17.0 Output, field survey 2014.
From the table above, 68.3% strongly agreed, 28.7% of the total respondent sagreed to the fact
thatDecisions of the management largely depend on accounting information. While 2% were
undecided, 1% respondent disagreed.
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Table 4.16: Decisions about the perceptions of employees is made through accounting
information.
Frequency Percent
Valid
Percent
Cumulative
Percent
Valid DISAGREE 3 3.0 3.0 3.0
UNDECIDED 5 5.0 5.0 7.9
AGREE 43 42.6 42.6 50.5
STRONGLY AGREE 50 49.5 49.5 100.0
Total 101 100.0 100.0
Source: Computer SPSS version 17.0 Output, field survey 2014.
From the table above, 49.5% strongly agreed, 42.6% of the total respondentsagreed to the fact
that Decisions about the perceptions of employees is made through accounting information.
While 5% were undecided, 3% respondent disagreed.
57
Table 4.17: Decisions as to whether the enterprise is making profit or not is made through
accounting information.
Frequency Percent
Valid
Percent
Cumulative
Percent
Valid STRONGLY DISAGREE 2 2.0 2.0 2.0
DISAGREE 3 3.0 3.0 5.0
UNDECIDED 4 4.0 4.0 8.9
AGREE 46 45.5 45.5 54.5
STRONGLY AGREE 46 45.5 45.5 100.0
Total 101 100.0 100.0
Source: Computer SPSS version 17.0 Output, field survey 2014.
From the table above, 45.5% strongly agreed, 45.5% of the total respondentsagreed to the fact
thatDecisions as to whether the enterprise is making profit or not is made through
accounting information. While 4% were undecided, 3% respondent disagreed, and 2% strongly
disagree.
58
Table 4.18: Time factor in decision making is largely dependent on accounting information.
Frequency Percent
Valid
Percent
Cumulative
Percent
Valid STRONGLY DISAGREE 3 3.0 3.0 3.0
UNDECIDED 4 4.0 4.0 6.9
AGREE 41 40.6 40.6 47.5
STRONGLY AGREE 53 52.5 52.5 100.0
Total 101 100.0 100.0
Source: Computer SPSS version 17.0 Output, field survey 2014.
From the table above, 52.5% strongly agreed, 45.5% of the total respondentsagreed to the fact
thatTime factor in decision making is largely dependent on accounting information. While
4% were undecided, 3% respondent disagreed, 2% strongly disagree.
59
Table 4.19: Decision about the overall performance of the organization via growth
effectiveness, productivity etc. is made through accounting information.
Frequency Percent
Valid
Percent
Cumulative
Percent
Valid STRONGLY DISAGREE 19 18.8 18.8 18.8
DISAGREE 14 13.9 13.9 32.7
UNDECIDED 13 12.9 12.9 45.5
AGREE 26 25.7 25.7 71.3
STRONGLY AGREE 29 28.7 28.7 100.0
Total 101 100.0 100.0
Source: Computer SPSS version 17.0 Output, field survey 2014.
From the table above, 28.7% strongly agreed, 25.7% of the total respondents agreed to the fact
thatDecision about the overall performance of the organization via growth, effectiveness,
productivity etc. is made through accounting information. While 12.9% were undecided,
13.9% respondent disagreed, and 18.9% strongly disagree.
60
Table 4.20: Management can easily make effective decisions that would move the
enterprise forward through accounting information.
Frequency Percent
Valid
Percent
Cumulative
Percent
Valid STRONGLY DISAGREE 4 4.0 4.0 4.0
DISAGREE 10 9.9 9.9 13.9
UNDECIDED 14 13.9 13.9 27.7
AGREE 37 36.6 36.6 64.4
STRONGLY AGREE 36 35.6 35.6 100.0
Total 101 100.0 100.0
Source: Computer SPSS version 17.0 Output, field survey 2014.
From the table above, 35.6% strongly agreed, 36.6% of the total respondentsagreed to the fact
that Management can easily make effective decisions that would move the enterprise
forward through accounting information , While 13.9% were undecided, 9.9% respondent
disagreed, 4% strongly disagree.
61
Table 4.21: Descriptive Statistics for the use of accounting information as a management tool for
decision making, a case study of Dangote.
Mean
Std.
Deviation N
1 Inclusion or Omission of Accounting information would have an
impact on management decision making.
4.5743 .72590 101
2 Accounting Information helps management to allocate scarce
resources to the most effective enterprises.
3.9208 1.23841 101
3 Informed financial decisions enhances overall performance of the
enterprise.
4.0792 1.01669 101
4 Financial statements helps management to understand the
performance and position of the enterprise.
4.0594 1.07538 101
5 Accounting information is relevant to management and rational
decision making.
3.3663 1.44030 101
6 Management can make forecasting decision via accounting
information.
4.5446 .87778 101
7 Strategic decisions are made by the board of directors through
accounting information.
4.7030 .50089 101
8 Decisions of the management largely depends on accounting
information.
4.6436 .57592 101
9 Decisions about the perception of employees is made through
accounting information.
4.3861 .72070 101
62
10 Decisions as to whether the enterprise is making profit or not is
made through accounting information.
4.2970 .84314 101
11 Time factor in decision making is largely dependent on accounting
information
4.3960 .82558 101
12 Decision about the overall performance of the organization via
growth, effectiveness, productivity etc. is made through accounting
information
3.3168 1.48950 101
13 Management can easily make effective decision making that would
move the enterprise forward through accounting information.
3.9010 1.11808 101
Source: Computer SPSS version 17.0 Output, field survey 2014.
Inferential Statistics
.One-Way RepeatedMeasures ANOVA
A one-way repeated measures ANOVA was conducted to compare the responses of all the
respondents on The Use of Accounting Information as a Tool for Management Decision Making,
a case study of Dangote Nigeria Plc.
63
Table 4.22 : Multivariate Tests
Effect Value F
Hypothesis
df Error df Sig.
Partial Eta
Squared
AIRTE
L
Pillai's Trace .627 8.294a 17.000 84.000 .000 .627
Wilks' Lambda .373 8.294a 17.000 84.000 .000 .627
Hotelling's
Trace
1.679 8.294a 17.000 84.000 .000 .627
Roy's Largest
Root
1.679 8.294a 17.000 84.000 .000 .627
Source: Computer SPSS version 17.0 Output, field survey 2014.
a. Exact statistic
b. Design: Intercept
Within Subjects Design: Accounting Information
4.3 Data Interpretation
From the above table the value for Wilks’ Lambda is 0.373, with a probability value of
0.000 (which really means p<0.005). The p value is less than 0.05; therefore we can conclude
that there is a statistically significant effect of the use of accounting information as a useful tool
for management decision making.
64
However, there is more to research than just obtaining statistical significance. What the
probability values do not tell us is the degree to which the two variables are associated with one
another. One way to assess the importance of this finding is to calculate the ‘effect size’ (also
known as ‘strength of association’). This is a set of statistics that indicates the relative magnitude
of the differences between means, or the amount of the total variance in the dependent variable
that is predictable from knowledge of the levels of the independent variable (Tabachnick &
Fidell, 2007, p. 54).
From the table above, the value obtained for “effect size” of this study as denoted by the Partial
eta square is 0.627. Using the commonly used guidelines proposed by (Cohen, 1988, pp. 284–7)
(.01=small, .06=moderate, .14=large effect), this result suggests a very large effect size
65
One way analysis of variance
Test of hypothesis
Table 4.23 : ANOVA
Effect of accounting information on management decision making.
Sum of
Squares Df
Mean
Square F Sig.
Between
Groups
5.623 4 1.406 2.867 .027
Within Groups 47.070 96 .490
Total 52.693 100
Source: Computer SPSS version 17.0 Output, field survey 2014.
The analysis showed that the use of Accounting Information significantly enhances Management
decision making in Dangote Nigeria at (P≤0.05) confidence interval. This revealed that
statistically the values of the responses were different at F-probability value of 0.027 hence the
null hypothesis was rejected.
66
Table 4.24: ANOVA
Effect of Accounting information on perception of employees.
Sum of
Squares Df
Mean
Square F Sig.
Between
Groups
12.026 2 6.013 9.063 0.000245
Within Groups 65.023 98 .664
Total 77.050 100
Source: Computer SPSS version 17.0 Output, field survey 2014.
This hypothesis was intended to identify the strength of the effect of accounting information on
Perception of employees in Dangote Nigeria. The ANOVA table shows that the use of
accounting information strongly affect employee’s perception in Dangote Nigeria at (P≤0.05)
since the F-value is 0.000245. The null hypothesis was rejected.
67
ANOVA
Table 4.25: Effect of Accounting Information on Company’s Performance.
Sum of
Squares Df
Mean
Square F Sig.
Between
Groups
13.996 3 4.665 11.927 0.0000010
Within Groups 37.944 97 .391
Total 51.941 100
Source: Computer SPSS version 17.0 Output, field survey 2014.
The analysis showed that the use of accounting information significantly affects company’s
performance in Dangote Nigeria at (P≤0.05) confidence interval. This revealed that statistically
the values of the responses were different at F-probability value of 0.027 hence the null
hypothesis was rejected.
Reliability Test
Reliability Statistics
Cronbach's Alpha
Cronbach's Alpha Based on
Standardized Items N of Items
.844 .848 18
68
One of the main issues concerns the scale’s internal consistency. This refers to the degree to
which the items that make up the scale ‘hang together’. One of the most commonly used
indicators of internal consistency is Cronbach’s alpha coefficient. Ideally, the Cronbach alpha
coefficient of a scale should be above 0.7 (DeVellis, 2003). For this analysis, Cronbach’s
Alphavalue shown in the Reliability Statistics table is 0.844, suggesting a very good internal
consistency reliability for the scale with this sample.
69
Chapter Five
Summary, Conclusion and Recommendation
5.0 Introduction
This chapter covers the summary of the research topic, conclusion based on the findings
of the research and recommendations for further research.
5.1 Summary
Accounting information is aimed at information system that produces reports to the
interesting parties about economic activities and company’s condition. The primary objective of
accounting is to provide information that is useful for decision making purposes. It means that
accounting is an information providing activity. The objective of accounting is simply to produce
information used by managers to run company’s operation. Accounting also gives information to
the interesting parties about economic performance and company’s condition. Accountings role
is to gather data about a business’s activities, provide a means for the data’s storage and
processing, and then convert those data into useful information. An accounting system consists
of the personnel, procedures, technology, and records used by an organization (1) to develop
accounting information and (2) to communicate this information to decision makers. Accounting
information is raw data concerning transactions that have been transformed into financial
numbers that can be used by economic decision makers. However, accounting information is
knowledge or news about a reckoning of financial matters. Accounting information is central to
many different activities within and beyond an organization. Accounting information is essential
to business operations. The types of accounting information that a company develops vary with
such factors as the size of the organization, whether it is publicly owned, and the information
70
needs of management. The types of accounting information required depend on the types of
business decision made by management. It means that the role of accounting information is assist
manager in making business decisions. Accounting information is classified in to three different
types according to the benefits for the users: 1. Statutory Accounting Information is the
information shall be prepared in accordance with existing regulations. 2. Budgetary Information
is the accounting information presented in the form of budget that is useful for internal planning,
assessment, and decision making. 3. Additional Accounting Information is other accounting
information prepared by the company in order to increase the effectiveness of decision making.
The study tried to address the problem with the improper use of accounting information by
managers and employees which serves as a major shackles hindering the effectiveness of
management decision making.
The primary aim of this study is to asses and evaluates the effect of the use of accounting
information on management decision making of Dangote Nigeria Plc. The method employed in
the study is that of survey, and also both primary and secondary sources of data were used.
Statistical presentation of data was employed using basically the statistical package for social
scientist (SPSS). The test of hypothesis saw that the alternative hypothesis was accepted while
rejecting null hypothesis.
71
5.2 Findings
1. The study revealed that accounting information has significant effect on management decision
making at a statistical significant level.
2. The study also revealed that the manufacturing industry needs informed financial decisions
that would enhance overall performance.
3. The study revealed further that most workers in Dangote Nigeria are single within the age
bracket of 21-30. This shows that the industry is highly populated with young brains with vibrant
skills.
4. The study revealed that accounting information obviate the necessity of remembering various
transactions in Dangote Nigeria Plc.
5. Furthermore, it was also revealed that there is a relationship between the perception of
employees and accounting information as a result of the fact that employees and their
representative are interested in the information which enables them to assess the ability of the
enterprise to provide remuneration, retirement benefits etc.
6. The study shows that accounting information depends on the perception of the quality of
information by the user.
7. Besides the result of the study disclosed that there is a significant relationship between time
factor and accounting information as supported by the findings of Choe (1998) who posited that
accounting information improve efficiency of operation.
8. Findings of the study revealed that time factor is very important in the case of periodicity
concept which defines a specific interval of time for which an entity’s reports are prepared.
72
9. Consequent on the above, the findings of the study shows that the timing can be a fiscal year,
natural year, quarterly or monthly.
10. The study also revealed through the result of the last hypotheses that accounting information
has effects on company’s performance via profitability, productivity and effectiveness.
5.3 Recommendations
Based on the statement of problem, the objective of the study and the result of the
findings, the following recommendations are made.
1. Companies should consult professional accountants when starting a business to learn about the
various laws that affect them also to familiarize themselves with the variety of financial records
that they will need to maintain.
2. Clear-cut definition of long term corporate objective, within which the accounting information
system will operate should be provided.
3. Decision making should be administered in flexible and variable rigid adherences to accounting
information, which are clearly appropriated for current conditions. This will cause the whole
accounting system to gain credibility and effectiveness.
4. The company should always keep records of past events in case of future purpose, this can be
possible with the use of computer or by fully automating the company’s operation.
5. A professional accountant should be employed by the company in order to keep valuable
information and keep accurate records of the company’s account.
6. Employees should be encouraged to develop themselves by becoming professionals in their
chosen career, this will affect the company to grow positively.
73
7. Effective communication and information flow is important for a good accounting system, and
organizations should provide communication channels between top and lower levels of
management regarding long and short term objectives and the practical problems of
implementing those objectives.
8. Efforts should be made to measure the effects of currently employed accounting concept on
management decision making.
9. Regular meeting with staff should be organized to disseminate information about the company
and also elicit feedback that help to improve the company.
10. Co-ordination from the top management will ensure proper interpretation and implementation of
the accounting information in decision making. Therefore, every personnel should know where
he/she belongs in the entire organization and also see himself as part of the corporate whole.
These individuals must take part in decision making process at least at the functional level.
5.4 Suggestions for Further Research
Further research on the study abounds in this study area like;
 Relationship between accounting information management and Organization Effectiveness.
 Accounting Information for Business Performance Assessment in Small and Medium Enterprises
(SMEs).
 The study failed to critically examine the relationship between accounting information and
employee’s commitment.
 The study was unable to look at the framework for analyzing accounting information in the
manufacturing industry, so further study can embark on this.
74
 Further research can also involve a replication of the present study in other industry to know
whether the findings of this study can pass the test of generalizability.
5.5 Conclusion
The research study revealed that accounting information performs a crucial role on
management decisions and organization performances, which has been shown to be major force
in decision making. This is achieved by implementing the best fundamental concepts of
accounting suitable for each company. The company used as case study made the researcher to
understand that, for any company to be successful, it should endeavor to make use of accounting
information because accounting itself is a language of business, and before venturing into any
business, one must know the right method to achieve the stated goals and objectives. Also,
studies have shown that successful utilization of accounting information requires a fit between
three factors. First, a fit must be achieved with dominant view in the organization or perception
of the situation. Second, the accounting system must fit when problems are normally solved, i.e.
the technology of the organization.
Thirdly, the accounting information must fit with the culture of the organization i.e. the
norms and value system that characterizes the organization. Finally, there is also a high level of
awareness pertaining the role of accounting information and managerial efficiency. There is also
a high level of awareness pertaining the role of accounting information system which is not
limited to senior and management staffs alone but also cut across intermediate and junior staffs
whose operations are also governed by the accounting information system. It is evident that the
accounting information factors looms large among factors, which contribute to the overall
corporate efficiency.
75
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Jarrett, B. (1983). Auditing administrative control: Requisite for sound managerial decisions. The
Magazine of Bank Administration, 59(9), September, 46. Park Ridg.
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Roosevelt, J., & Johnson, D. (1986). Managing profitability information: How to develop a
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78
Department of Management and
Accounting
Lead City University,
Ibadan,
Oyo State.
Dear respondent,
REQUEST FOR THE COMPLETION OF QUESTIONNAIRE
I am a final year student of the above institution and department. This research work represent
my final year project and this questionnaire is designated to elicit information on The Use of
Accounting Information as a Management Tool for Decision Making (Case Study of
Dangote Nigeria Plc.).
Your responses and identity will be treated in strict confidence and information supplied shall be
used strictly for academic purpose and shall not be traceable to you.
Yours faithfully,
Abiri Racheal Olawunmi.
79
Instruction: Tick As Appropriate
Section A
1. Sex: Male Female
2. Office: Head office Branch
3. Marital Status: Single Married
4. Age: 18-25 26-35 36-45 46 years above
5. Length of Service: 1-10 11-20 21-30
6. Educational Qualification: OND/NCE B.Sc/B.A/HND
MBA/M.Sc Others
7. Position of Respondent:: Junior Manager Middle Manager Senior Manager
Section B
Key:
Strongly Agree (SA), Agree (A), Undecided (U), Disagree (D), Strongly Disagree (SD)
SA A U D SD
Accounting Information
8 Inclusion or omission of Accounting information would have an
impact on management decision making
9 Accounting information helps management to allocate scarce
resources to the most effective enterprise.
10 Informed financial decisions enhances overall performance of the
80
enterprise.
11 Financial statements helps management to understand the
performance and position of the enterprise.
12 Accounting information is relevant to management systematic
and rational decision making.
13 Management can make forecasting decisions via accounting
information
Decision Making
14 Strategic decision are made by the board of directors through
accounting information
15 Decisions of the management largely depends on accounting
information
16 Decisions about the perception of employees is made through
accounting information
17 Decisions as to whether the enterprise is making profits or not is
made via accounting information
18 Time factor in decision making is largely dependent on
accounting information
19 Decisions about overall performance of the organization via
growth, effectiveness, productivity etc is made through
accounting information.
20 Management can easily make effective decisions that would move
the enterprise forward through accounting information.
81

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Assessing the Effect of Accounting Information on Management Decision Making at Dangote Group Plc

  • 1. 1 CHAPTER ONE INTRODUCTION 1.1 Background to the Study Accounting information is the language of business as it is the basic tool for recording, reporting and evaluating economic events and transactions that affect business enterprises. It processes all documents of a business financial performance from payroll, cost, capital expenditure and other obligations to sale revenue and owners’ equity. It provides financial information about ones business to the internal and external users, such as managers, investors and others. It is sometimes referred to as a means to an end, with the ending being the decision that is helped by the availability of accounting information (Arneld & Hope, 2009). The making of decision, as everyone knows from personal experience is a burdensome task (Wada, 2006). In most cases indecision is as disastrous as making a wrong one, therefore a plan of action is indispensable. Management is constantly confronted with the problem of alternative decision making especially knowing that resources are alternatively scarce and limited. It is therefore pertinent that good accounting information be made available for proper and accurate decision making, maximization of profitability and optimal utilization of scarce resources. Accounting information is not only necessary for evaluation of the past and keeping the present on course; it is useful in planning the future of the enterprise. According to Mbanefo (1997), planning may conventionally be call budget/budgeting targets, which give meaning and direction to operations of the organization within a defined period. At the end of the budget period the external results are compared with budgeted performance and discrepancies (variance) are analyzed for purposes of exposing the causes so as to prevent re-occurrence. Budgeting uncovers potential bottlenecks
  • 2. 2 before they occur, coordinates the activities of the entire organization by integrating the plans and objectives of various parts. The budget ensures that the plans and objectives of the parts are in consistency with the broad goals of the organization. It compels managers to think ahead before formalizing their planning efforts and finally provides defined goals and objectives which serve as benchmarks for evaluation of subsequent performance. Management uses both financial and non-financial information to make effective decisions that would help achieve the goals and objectives of the organization (Melisssa Bushman, 2007). Financial information used by management accountants include sale growth, profits, return on capital employed and market shares, non-market shares, non-financial information include customer satisfaction level, production quality, performance of competing products and customer loyalty. Decision making is however, the choosing of alternative courses of action using cognitive processes. Making decision is necessary when there is no one clear course of action to follow. Accounting systems can aid decision making by providing information relevant to the decision and to the decision makers. Accounting systems provides a check for the validity through the process of auditing and accountability (Gray et al., 2006). Effective and efficient accounting information plays a central role in management decision making. 1.2 Statement of Research Problem Generally, the use of accounting information is indispensable for decision making in any business organization. The problem however lies in the quality and validity of the information, that is, if it’s timely, adequate and clear. According to the report of the Joint Auditor’s First Bank Annual Report and Account (2000/2001 page 30) falsified accounting information was the
  • 3. 3 reason for many failed banks in Nigeria. The major purpose of the use of accounting information is to maximize risk, failure and uncertainties and also stay ahead of competitors. Notwithstanding the immense benefit of use of accounting information, it is generally acknowledged that most unqualified accountants generate inaccurate information and so result in failure of organizations to achieve desired goal. There are cases of managers refusing the use of accounting information because of their inability to interpret such data, thereby making the organization to remain at ‘status quo ante’. These problems largely contribute to the failure of the use of accounting information in business with the result that inaccurate decisions are made to the detriment of the organization. It is against these backdrops that this study is being conducted. 1.3 Research Questions The study is poised towards providing answers to the following research questions  Does accounting information have any effect on management decisions?  Is there any relationship between the perception of the employees and accounting information of the firm?  Does accounting information affect the performance of the company positively or negatively? 1.4 Objective of the studies The main objective of this research study is to examine the Use of Accounting Information as a management tool for decision making in the context of Dangote Group Plc. However, the specific objectives of the study are to:  Assess if accounting information have any effect on management decision.
  • 4. 4  Examine if there is any relationship between the perception of the employees and accounting information of the firm.  Evaluate whether accounting information affect the company performance positively or negatively. 1.5 Research Hypotheses The following Null hypotheses are advanced and shall be tested in the course of the study Hypothesis one Ho: Accounting information does not have any effect on management decision making Hypothesis Two Ho: There is no significant relationship between the perception of employees and accounting information Hypothesis Three Ho: Accounting information does not have any effect on the company’s performance. 1.6 Significance of the Study This research work will be useful to the people in the academic field, readers, and knowledge seekers and will also be of great relevance to the oil and gas industry in the area of managerial decisions and performance appraisal. This research work will also contribute to the knowledge of Accountants and other financial managers as it will assist them on effective planning and control in areas of accounting
  • 5. 5 information in making effective management decisions and how to devise strategic moves in meeting with the stated goals and objectives of the organization and the environment at large. 1.7 Scope of the Study The study area of this research work is concerned with the use of accounting information as a management tool for decision making within the context of Dangote Group Nigeria Plc as case study. Brief Historical Background of Dangote Group Nigeria Plc. The company was established in May 1981 as a trading business with an initial focus on cement, the Group diversified over time into conglomerate trading cement, sugar, flour, salt and fish. By early 1990s, the Group had grown into one of the largest trading conglomerate operating in the country. In 1999, following the transition to civilian rule and after an inspirational visit to Brazil to study the emerging manufacturing sector, the Group made a strategic decision to transit from a trading based business into a fully-fledged manufacturing operation. In a country where imports constitute the vast majority of consumed goods, a clear gap existed for a manufacturing operation that could meet the ‘basic needs’ of a vast and fast growing population. The Group embarked on an ambitious construction programme, initially focused on the construction of flour mills, a sugar refinery and a pasta factory. In year 2000 the Group acquired the Benue cement company Plc from the Nigerian government and in year 2003 commissioned the obajana cement plant; the largest cement plant in sub-Sahara Africa. The Group is now one
  • 6. 6 of the largest manufacturing conglomerates in sub-Sahara Africa and is pursuing further backward integration alongside an expansion programme in existing and new sectors. 1.8 Plan of the Study This research work is divided into five Chapters one elucidate the background to the study, research objectives, hypothesis testing, research question etc. Chapter Two concentrate on review of relevant literature, conceptual review, empirical studies review and theoretical framework. Chapter three Concentrate on introduction of research methodology, research methods, sources of data collection (questionnaire), data analysis, population of study etc. Chapter Four looks at data presentation, analysis and interpretation while Chapter 5, contains introduction, summary, findings, recommendation based findings and conclusion. 1.9 Operational Definition of Terms  Accounting: Accounting can be defined as an art of recording, summarizing, reporting, and analyzing financial transactions (Stan Snyder, 1997).  Information: This can be defined as a stimuli that has meaning in some context for its receiver (Adeolu, 2001)  Management: This is the art of working particularly through people, for the achievement of the broad goals of an organization (Ejiofor, 1987).
  • 7. 7  Management Accounting: This is an aspect of accounting that is concerned with providing information to management in the areas of planning, decision making and control (Yusuf, 2003).  Decision Making: This is the process of choosing alternative courses of action using cognitive processes (Siyanbola, 2012).
  • 8. 8 CHAPTER TWO REVIEW OF LITERATURE AND THEORETICAL FRAMEWORK 2.0 Introduction This chapter review relevant literature on the same thematic areas in order to identify areas of convergence and divergence views of renowned authors, researchers and writers. This chapter also covers conceptual review, empirical studies and theoretical framework of the topic under study. 2.1 Conceptual Clarifications on Accounting & Accounting Information System Management is constantly confronted with the problem of alternative decision making especially knowing that resources are relatively scarce and limited. It is therefore pertinent that good accounting information be made available for proper and accurate decision making, maximization of profitability and optimal utilization of scarce resource. Accounting is defined by Webster’s ninth new collegiate dictionary, as “the system of recording and summarizing business and financial transactions and analyzing, verifying and reporting the results. Accounting in view of this study can be defined ordinarily as the means by which managers are informed of both the process and financial status of a business concern. Warren, Reeve, and Fess (2005) defined accounting as information system that produces reports to the interesting parties about economic activities and company’s condition. The primary objective of accounting is to provide information that is useful for decision making purposes. It means that accounting is an information providing activity.
  • 9. 9 Hodggett (2012), conceptualize accounting information as the financial information about economic activities. All economic entities (e.g. businesses, government agencies, families, charitable entities) need such information because it is used for making economic decisions about those entities. An economic event of an entity is referred to as a transaction. Transactions are of two types: external and internal. Mbanefo, (2007) conceptualize accounting as a measurement and communication system to provide economic and social information about an identifiable entity to permit users to make informed judgments and decisions leading to an optimum allocation of resources and the accomplishment of the organizations objectives. Edwards (2012), defines Accounting has been defined as the process of identifying, measuring, recording and communicating economic information to permit informed judgments and economic decisions. The primary purpose of accounting is to help persons make economic decisions. In our society resources must be allocated among and within all kinds of entities. Accounting information provides the basis for making decisions about resource allocation. To be useful, data must be identified, measured, recorded, classified, summarized and communicated to potential users. These are the critical elements of accounting. According to Fess and Niswonger (2008), accounting is the process of identifying, measuring and communicating economic information to permit informed judgments and decisions by users of the information. Accounting information is a food for management planning and decision making. It refers to report of relevant financial information regarding the economic activities of an organization or business venture.
  • 10. 10 2.1.1 Concept of Accounting Information Warren, Reeve, and Fess (2005) defined accounting as information system that produces reports to the interesting parties about economic activities and company’s condition. The primary objective of accounting is to provide information that is useful for decision making purposes. It means that accounting is an information providing activity. Warren, et al. (2005) also stated that the objective of accounting is simply to produce information used by managers to run company’s operation. Accounting also gives information to the interesting parties about economic performance and company’s condition. According to Considine et al. (2010), accountings role is to gather data about a business’s activities, provide a means for the data’s storage and processing, and then convert those data into useful information. An accounting system consists of the personnel, procedures, technology, and records used by an organization (1) to develop accounting information and (2) to communicate this information to decision makers (Williams, Haka, Bettner, & Carcello, 2008). Accounting information is raw data concerning transactions that have been transformed into financial numbers that can be used by economic decision makers (Jones, Price, Werner, & Doran, 1996). Jones et al. (1996) also stated that accounting information is knowledge or news about a reckoning of financial matters. Accounting information is central to many different activities within and beyond an organization (Considine et al., 2010). Accounting information is essential to business operations. According to Williams et al. (2008), the types of accounting information that a company develops vary with such factors as the size of the organization, whether it is publicly owned, and the information needs of management. The types of accounting information required depend on the types of business decision made by management. It means that the role of accounting information is assist
  • 11. 11 manager in making business decisions. Fiorelli, Zifaro (2008) in Handayani (2011), classified accounting information in to three different types according to the benefits for the users: 1. Statutory Accounting Information is the information shall be prepared in accordance with existing regulations. 2. Budgetary Information is the accounting information presented in the form of budget that is useful for internal planning, assessment, and decision making. 3. Additional Accounting Information is other accounting information prepared by the company in order to increase the effectiveness of decision 2.1.2 Nature of Accounting Information Accounting Information has progressed through the centuries alongside civilization from exchange of goods (Trade-by-barter) using symbols and cowries unto record keeping methods, as we have today’s people in all civilization maintaining various types of records of business activities. The oldest known is the day tablets records of the payment of wages in Babylonia around 3600BC. There are numerous evident of record keeping and system of accounting control in ancient Egypt and in the Greek city states. The earliest known English records were compiled at the direction of Willia in the conqueror in Eleventh century to ascertain the financial resources of the Kingdom, (Fess and Niswonger). Accounting information include account, balance sheet, cost accounting system, fund book-keeping which dates back to the middle ages and a known description of the system was published in Italy in 1494 by Pacioli a Franciscan Mark Fess and Niswonger. It should be noted that the earlier known use of a complete double try book-keeping was Geneva Kin the year 1840, double entry is the system that requires entries to be made in the
  • 12. 12 books of a business to give effect to both suspects of the transactions. The principal book of this system is the ledger. The advantage of double entry can be stated as follows: 1. It provides a complete record of every transaction, from both its personal and impersonal aspect. 2. It provides an arithmetical check on the records since the total of the debit entries must equal their total of the credit entries. 3. From the personal accounts the amounts owing to and by each person with whom the business deals can at any time be ascertained? 4. The balance of the nominal accounts can be collected together in a profits and loss accounts, which discloses the results of the operation that is the profit and loss for given period. 5. By means of a balance sheet in which the balance of accounts representing capital, assets and liabilities are set out, the financial position of the business at any given moment can be ascertained. 6. With a reliable system of internal organization it reduces the risk and facilitates the detection of errors and fraud. 2.1.3 Source of Accounting Information The sources of accounting information are internal although there may be several departments that furnish the information depending on the types of the business. The accounts department is central. Accountants are the major suppliers of accounting information. They provide management with the needed information used in conducting the affairs of the business.
  • 13. 13 Importance of Accounting Information. As already noted accounting information is indispensable in the management activities of any organization. It provides quantitative information about economic entities. The information is primarily financial in nature and intended to be useful in making economic decisions. Harson (2009). Accounting information is needed not only by management in directing the affairs of the co- operation but also by shareholders, who require periodic financial statement in order to appraise management performance. Fess and Niswonger, page 4. It is needed by government for efficient distribution and use of the nation’s resources thus; it plays an important role in all economic and social systems. It helps in checking irregularities and misappropriations. Accounting information is the livewire of any organization without which it is likely to remain static or in worse cases die. 2.1.4 The Nature & the use of Accounting Information in Business Organization. Business organization can be classified into small and large firms. In the part of small firms a specialist institution is set up to provide a financial support for it ,and the public will lack the enthusiasm for the purchasing securities from the small firm whose shares are not quoted on the stock exchange. Accounting information provides management with the needed information for use in concluding the affairs of the business and reporting to the owners. Five ingredients of accounting system, according to Black et al are: a. Basic business documents or forms such as cheque and invoice.
  • 14. 14 b. Journals in which the effect of transaction on assets and equities are analyzed in terms of debit and credit.
  • 15. 15 c. Ledger, which shows that results of transaction as summarized according to each asset or equities. d. The financial report which reports on how enterprise scared for that period. e. The procedures for preparing these records and report. Studies carried out over the year indicated the importance of accounting information in a small firm and it has been proved that one quarter of small scale business turn to their accountants when they need help this shows that even the smallest firm need to be compensated if enough expenditure is made for the purpose of acquiring an accurate accounting information. In a large firm, it is the manager or board of directors that have or own the managing and implementing of accounting information their responsibility will be seen that the decision made are put into effective use. Managers that fail to meet the expected target will frequently be replaced. Within the management there will be a management structure with a line of authority. If the management of any business makes implementations based on their accounting information, they will execute plans, controls and make decision making very effective. Over the past twenty years the nature of business organization has changed dramatically. Accounting information technology has revolutionized the ways in which information essential to the management in their decision making is processed. 2.2 Concept of Decision Making Decision making is the study of identifying and choosing alternatives based on the values and preferences of the decision maker. Making a decision implies that there are alternative choices to be considered, and in such a case we want not only to identify as many of these alternatives as possible but to choose the one that best fits with our goals, objectives, desires, values, and so on (Harris, 2008).
  • 16. 16 Harris (2008), also mentioned that decision making is the “process of sufficiently reducing uncertainty and doubt about alternatives to allow a reasonable choice to be made from among them.” According to him, decision making emphasizes the information gathering function. It is where uncertainty is reduced rather than eliminated. In addition, very few decisions are made with “absolute certainty because complete knowledge about all the alternatives is seldom possible. Thus, every decision involves a certain amount of risk”. According to Baker et al. (2001), decision making should start with the identification of the decision maker(s) and stakeholder(s) in the decision, reducing the possible disagreement about problem definition, requirements, goals and criteria. Decision making the selection from among alternatives of a course of action is at the core of planning. A plan cannot be said to exist unless a decision - a commitment of resources, direction, or reputation – has been made. Until that point, we have only planning studies and analyses. Managers sometimes see decision making as their central job because they must constantly choose what is to be done, who is to do it, and when, where, and occasionally even how it will be done. Decision making is, however, only a step in planning, even when done quickly and with little thought or when it influences action for only a few minutes. It is also part of everyone’s daily living. Planning occurs in managing or in personal life whenever choices are made in order to gain a goal in the face of such limitations as time, money, and the desires of other people.
  • 17. 17 2.2.1 The Decision-Making Process Decision making is the study of identifying and choosing alternatives based on the values and preferences of the decision maker. Making a decision implies that there are alternative choices to be considered, and in such a case we want not only to identify as many of these alternatives as possible but to choose the one that best fits with our goals, objectives, desires, values, and so on.. (Harris (2008). According to Baker et al. (2001), decision making should start with the identification of the decision maker(s) and stakeholder(s) in the decision, reducing the possible disagreement about problem definition, requirements, goals and criteria. Then, a general decision making process can be divided into the following steps: Step 1. Define the problem This process must, as a minimum, identify root causes, limiting assumptions, system and organizational boundaries and interfaces, and any stakeholder issues. The goal is to express the issue in a clear, one-sentence problem statement that describes both the initial conditions and the desired conditions. Of course, the one-sentence limit is often exceeded in the practice in case of complex decision problems. The problem statement must however be a concise and unambiguous written material agreed by all decision makers and stakeholders. Even if it can be sometimes a long iterative process to come to such an agreement, it is a crucial and necessary point before proceeding to the next step. Step 2. Determine requirements Requirements are conditions that any acceptable solution to the problem must meet. Requirements spell out what the solution to the problem must do. In mathematical form, these requirements are the constraints describing the set of the feasible (admissible) solutions of the decision problem. It is very important that even if subjective or judgmental evaluations may
  • 18. 18 occur in the following steps, the requirements must be stated in exact quantitative form, i.e. for any possible solution it has to be decided unambiguously whether it meets the requirements or not. We can prevent the ensuing debates by putting down the requirements and how to check them in a written material. Step 3. Establish goals Goals are broad statements of intent and desirable programmatic values.... Goals go beyond the minimum essential must have’s (i.e. requirements) to wants and desires. In mathematical form, the goals are objectives contrary to the requirements that are constraints. The goals may be conflicting but this is a natural concomitant of practical decision situations. Step 4. Identify alternatives Alternatives offer different approaches for changing the initial condition into the desired condition. Be it an existing one or only constructed in mind, any alternative must meet the requirements. If the number of the possible alternatives is finite, we can check one by one if it meets the requirements. The infeasible ones must be deleted (screened out) from the further consideration, and we obtain the explicit list of the alternatives. If the number of the possible alternatives is infinite, the set of alternatives is considered as the set of the solutions fulfilling the constraints in the mathematical form of the requirements. Step 5. Define criteria Decision criteria, which will discriminate among alternatives, must be based on the goals. It is necessary to define discriminating criteria as objective measures of the goals to measure how well each alternative achieves the goals. Since the goals will be represented in the form of criteria, every goal must generate at least one criterion but complex goals may be represented only by several criteria. It can be helpful to group together criteria into a series of sets that relate
  • 19. 19 to separate and distinguishable components of the overall objective for the decision. This is particularly helpful if the emerging decision structure contains a relatively large number of criteria. Grouping criteria can help the process of checking whether the set of criteria selected is appropriate to the problem, can ease the process of calculating criteria weights in some methods, and can facilitate the emergence of higher level views of the issues. It is a usual way to arrange the groups of criteria, sub criteria, and sub-sub criteria in a tree-structure (UK DTLR (2001)). According to Baker et al. (2001), criteria should be • Able to discriminate among the alternatives and to support the comparison of the performance of the alternatives, • Complete to include all goals, • Operational and meaningful, • Non-redundant, • Few in number. In some methods, see Keeney and Raiffa (1996), non-redundancy is required in the form of independency. We mention that some authors use the word attribute instead of criterion. Attribute is also sometimes used to refer to a measurable criterion. Step 6. Select a decision making tool There are several tools for solving a decision problem. Some of them will be briefly described here, and references of further readings will also be proposed. The selection of an appropriate tool is not an easy task and depends on the concrete decision problem, as well as on the objectives of the decision makers. Sometimes .the simpler the method, the better. But complex decision problems may require complex methods, as well.
  • 20. 20 Step 7. Evaluate alternatives against criteria Every correct method for decision making needs, as input data, the evaluation of the alternatives against the criteria. Depending on the criterion, the assessment may be objective (factual), with respect to some commonly shared and understood scale of measurement (e.g. money) or can be subjective (judgmental),reflecting the subjective assessment of the evaluator. After the evaluations the selected decision making tool can be applied to rank the alternatives or to choose a subset of the most promising alternatives. Step 8. Validate solutions against problem statement The alternatives selected by the applied decision making tools have always to be validated against the requirements and goals of the decision problem. It may happen that the decision making tool was misapplied. In complex problems the selected alternatives may also call the attention of the decision makers and stakeholders that further goals or requirements should be added to the decision model. 2.2.2 Define the Problem The decision-making process begins when a manager identifies the real problem. The accurate definition of the problem affects all the steps that follow; if the problem is inaccurately defined, every step in the decision-making process will be based on an incorrect starting point. One way that a manager can help determine the true problem in a situation is by identifying the problem separately from its symptoms. The most obviously troubling situations found in an organization can usually be identified as symptoms of underlying problems. (See Table 1 for some examples of symptoms.) These symptoms all indicate that something is wrong with an organization, but they don't identify root
  • 21. 21 causes. A successful manager doesn't just attack symptoms; he works to uncover the factors that cause these symptoms. Table 1: Symptoms and their Real Causes Symptoms Underlying Problem Low profits and/or declining sales Poor market research High costs Poor design process; poorly trained employees Low morale Lack of communication between management and subordinates High employee turnover Rate of pay too low; job design not suitable High rate of absenteeism Employees believe that they are not valued Source: Harris, F. E. (2008). The Managerial Decision-Making Process. New York: Houghton Mifflin Company. 2.2.3 Identify Limiting Factors All managers want to make the best decisions. To do so, managers need to have the ideal resources — information, time, personnel, equipment, and supplies — and identify any limiting factors. Realistically, managers operate in an environment that normally doesn't provide ideal resources. For example, they may lack the proper budget or may not have the most accurate information or any extra time. So, they must choose to sacrificeto make the best decision possible with the information, resources, and time available (Alqarni, 2003). 2.2.4 Develop Potential Alternatives Time pressures frequently cause a manager to move forward after considering only the first or most obvious answers. However, successful problem solving requires thorough examination of
  • 22. 22 the challenge, and a quick answer may not result in a permanent solution. Thus, a manager should think through and investigate several alternative solutions to a single problem before making a quick decision. One of the best known methods for developing alternatives is through brainstorming, where a group works together to generate ideas and alternative solutions. The assumption behind brainstorming is that the group dynamic stimulates thinking — one person's ideas, no matter how outrageous, can generate ideas from the others in the group. Ideally, this spawning of ideas is contagious, and before long, lots of suggestions and ideas flow. Brainstorming usually requires 30 minutes to an hour. The following specific rules should be followed during brainstorming sessions:  Concentrate on the problem at hand. This rule keeps the discussion very specific and avoids the group's tendency to address the events leading up to the current problem.  Entertain all ideas. In fact, the more ideas that come up, the better. In other words, there are no bad ideas. Encouragement of the group to freely offer all thoughts on the subject is important. Participants should be encouraged to present ideas no matter how ridiculous they seem, because such ideas may spark a creative thought on the part of someone else.  Refrain from allowing members to evaluate others' ideas on the spot. All judgments should be deferred until all thoughts are presented, and the group concurs on the best ideas. Although brainstorming is the most common technique to develop alternative solutions, managers can use several other ways to help develop solutions. Here are some examples:
  • 23. 23  Nominal group technique. This method involves the use of a highly structured meeting, complete with an agenda, and restricts discussion or interpersonal communication during the decision-making process. This technique is useful because it ensures that every group member has equal input in the decision-making process. It also avoids some of the pitfalls, such as pressure to conform, group dominance, hostility, and conflict, that can plague a more interactive, spontaneous, unstructured forum such as brainstorming.  Delphi technique. With this technique, participants never meet, but a group leader uses written questionnaires to conduct the decision making. No matter what technique is used, group decision making has clear advantages and disadvantages when compared with individual decision making. The following are among the advantages:  Groups provide a broader perspective.  Employees are more likely to be satisfied and to support the final decision.  Opportunities for discussion help to answer questions and reduce uncertainties for the decision makers. These points are among the disadvantages:  This method can be more time-consuming than one individual making the decision on his own.  The decision reached could be a compromise rather than the optimal solution.  Individuals become guilty of groupthink — the tendency of members of a group to conform to the prevailing opinions of the group.
  • 24. 24  Groups may have difficulty performing tasks because the group, rather than a single individual, makes the decision, resulting in confusion when it comes time to implement and evaluate the decision. The results of dozens of individual-versus-group performance studies indicate that groups not only tend to make better decisions than a person acting alone, but also that groups tend to inspire star performers to even higher levels of productivity. So, are two (or more) heads better than one? The answer depends on several factors, such as the nature of the task, the abilities of the group members, and the form of interaction. Because a manager often has a choice between making a decision independently or including others in the decision making, she needs to understand the advantages and disadvantages of group decision making. 2.2.5 Analyze the Alternatives The purpose of this step is to decide the relative merits of each idea. Managers must identify the advantages and disadvantages of each alternative solution before making a final decision. Evaluating the alternatives can be done in numerous ways. Here are a few possibilities:  Determine the pros and cons of each alternative.  Perform a cost-benefit analysis for each alternative.  Weight each factor important in the decision, ranking each alternative relative to its ability to meet each factor, and then multiply by a probability factor to provide a final value for each alternative. Regardless of the method used, a manager needs to evaluate each alternative in terms of its  Feasibility: Can it be done?  Effectiveness: How well does it resolve the problem situation?
  • 25. 25  Consequences: What will be its costs (financial and nonfinancial) to the organization? 2.2.6 Select the Best Alternative After a manager has analyzed all the alternatives, she must decide on the best one. The best alternative is the one that produces the most advantages and the fewest serious disadvantages. Sometimes, the selection process can be fairly straightforward, such as the alternative with the most pros and fewest cons. Other times, the optimal solution is a combination of several alternatives. Sometimes, though, the best alternative may not be obvious. That's when a manager must decide which alternative is the most feasible and effective, coupled with which carries the lowest costs to the organization. (See the preceding section.) Probability estimates, where analysis of each alternative's chances of success takes place, often come into play at this point in the decision- making process. In those cases, a manager simply selects the alternative with the highest probability of success. 2.2.6 Implement the Decision Managers are paid to make decisions, but they are also paid to get results from these decisions. Positive results must follow decisions. Everyone involved with the decision must know his or her role in ensuring a successful outcome. To make certain that employees understand their roles, managers must thoughtfully devise programs, procedures, rules, or policies to help aid them in the problem-solving process.
  • 26. 26 2.2.7 Establish a Control and Evaluation System Ongoing actions need to be monitored. An evaluation system should provide feedback on how well the decision is being implemented, what the results are, and what adjustments are necessary to get the results that were intended when the solution was chosen. In order for a manager to evaluate his decision, he needs to gather information to determine its effectiveness. Was the original problem resolved? If not, is he closer to the desired situation than he was at the beginning of the decision-making process? If a manager's plan hasn't resolved the problem, he needs to figure out what went wrong. A manager may accomplish this by asking the following questions:  Was the wrong alternative selected? If so, one of the other alternatives generated in the decision-making process may be a wiser choice.  Was the correct alternative selected, but implemented improperly? If so, a manager should focus attention solely on the implementation step to ensure that the chosen alternative is implemented successfully.  Was the original problem identified incorrectly? If so, the decision-making process needs to begin again, starting with a revised identification step.  Has the implemented alternative been given enough time to be successful? If not, a manager should give the process more time and re-evaluate at a later date. 2.3 Decision Making Tools In recent years, several techniques have been developed to aid decision making process. These techniques relied on the combine effort of mathematicians, statisticians and computer specialists to help us forecast possible outcomes.
  • 27. 27 One of the most significant sets of tools now available for decision makers is operational research. The terms “management science and” operational research” are used interchangeably, however management science seeks to describe, understand and predict the behaviour of complex system of human beings and equipment. Operational research is the quantitative aspects of forecasting i.e. the use of mathematical and scientific techniques to study the alternatives in a problem situation with a view to providing a quantitative basis for arriving at an optimum solutions in terms of the global sought. The Operation Research techniques use model to explain the variables involved in a decision situation and do not provide solution, they only provide quantitative data to help manages make decision. Common operation research techniques include network analysis, risk analysis, statistical decision theory etc. The procedures of management science resemble those of the rational problem solving approach, although some key differences may be noted. The basic steps include: (i) Formulate the problem in the context of the total system. (ii) Construct a mathematical model of the system. (iii) Derive a solution (iv) Test the model (v) Install a feedback mechanism. (vi) Implement the solution. Types of models and management science techniques simulation (i) This attempts to construct a simplified version of the reality being dealt with and to manipulate the model as through dealing with reality. The technique is useful where it is costly or impossible to work with reality directly. It is a way of operating a business “on
  • 28. 28 paper” or in a computer. Simulation can also be used with mathematical models to predict probable outcomes of pricing and investment decisions. (ii) Resource Allocation Techniques; these are techniques used to make optimum allocation of resources. Such techniques includes, linear programming and transportation model. Linear programming is used to work out the best way of allocating resources within certain constraints. Specifically, it can be used to determine the combination of inputs/outputs yields the minimum/maximum results. Within the known constraints. Linear programming can be applied by means of graphic, algebraic and simplex method. Transportation model seeks to determine the best method of distribution that can be used by a firm operating in different locations the model may be a minimizing or maximizing problem. (iii) Statistical Control Models: these are the different statistical and mathematical techniques used to control inventors and quality of incoming raw materials or finished goods manufactured by an organization. (iv) Queuing or waiting line Model: these are used to determine how long a waiting line would be most preferable. The models are appropriate whenever a service is required to meet irregular demands. It entails the use of mathematical techniques to balance the cost of waiting lines with the cost of maintaining and efficient waiting line. For example, if customers of a bank wait too long to receive the required services, they may take their businesses to other banks. But it might be too expensive to keep a sufficiently large number of operating counters to assign quick service to every bank customer, hence a balance must be maintained to determine the appropriate course of action. (v) Game Theory: refers to the techniques used for predicting the behavior of rational individual’s institutions of conflict. The main elements of the game are the player, the rule
  • 29. 29 of the game, the outcome, the values assigned to the various pay-off by the player, the variable controlled by the player and availability of information. Game theory is widely used in military, it is also useful in business organizations operating in highly competitive environment. Such businesses use the theory to predict the reaction of competitors to price increase, new product and promotional strategies. Game theory also assists managers in designing effective strategies for competing within a competitive environment. (vi) Statistical Decision Theory: This concerned with the evaluation of potential outcomes of various decision alternatives. An important aspect of statistical decision theory is the assignment of probabilities to various occurrences. The methods used include pay-off matrices and decision tree. 2.4 Empirical Studies Review Harson, Kernut D (2005), argued that accounting is a service activity, the reports of which are used in describing the activities and financial states of many different kinds of economic activities. According to Glantier and Underdown (2002), accounting is moving away from its traditional procedure base, encompassing record keeping and such related work as the preparation of budget and final accounts, towards the adoption of a role, which emphasizes its social importance. Littleton (2003), observe that the central purpose of accounting is to make possible the periodic marching of cost efforts and revenues accomplishments. This concept involves fixed point of accounting theory, and a bench mark that afford a fixed point of reference for accounting sessions. Accounting is the art of recording, classifying and summarizing in a significant manner
  • 30. 30 and in terms of money, transaction and events, which are in part at least of a financial character, and interpreting the result thereof. (ALCPA, 1961). Benjamin (2008).reported that the primary function of accounting is to accumulate the communication information essential to understanding the activities of an enterprise, whether large or small, corporate or non-corporate, private or public. Anderson, and Caldwale (2001), suggested that accounting is an information system for measuring, processing and communicating information that is useful in making economic decision. Contributing Needles Jr (2001) opined that accounting information is essential to decision system because it provides qualitative information for three functions: Planning, control and evaluation. Hubber (2007), argues that integration of accounting information leads to coordination in organization, which in-turn, increases the quality of decision. Some researcher in accounting shows that effectiveness of accounting information systems depends upon the quality of the output of the information system that can satisfy the needs of the users. Otley (1998), also argues that accounting information are important parts of the fabric of organizational and environmental information not only depends on the purposes of such systems but also depends on contingency factors of each organization. Ahmed and Scapens (2003), argued that the role and utilization of accounting information in decision-making strategies and processes as well as managers’ preferences are divergent despite the existence of external influences that might drive convergence. Moreover, we argue that there is only limited convergence towards short-term financial objectives as financial and strategic objectives and the subsequent use of accounting information are strongly influenced by decision- making strategies, processes and managers’ preferences. Indeed, their studies provide evidence
  • 31. 31 that convergence towards short-term financial objectives is limited in this case of a Nigerian organization and more importantly, their findings reveal that the contextual influence on the role and utilization of accounting information is driven by a complex interplay of numerous contextual, that is exogenous and endogenous factors such as national and international market pressures, the cooperative structure, justification pressures and company objectives. As a result, their studies shows that only limited and superficial evidence of convergence of management accounting practices. While there might be evidence of converging in the choice of applied management accounting practices, this refers only to the technical level of accounting practices. Indeed, technical convergence has to be differentiated from de facto convergence, which implies uniform application and interpretation of accounting data. Wouters and Verdaasdonk 2002; Hall et al.,( 2007) in their studies observed that in evidence that the complexity of financial decision-making has increased and importantly that it has resulted in an increasing implementation of sophisticated and efficient analysis techniques by managers in different nations (Zopounidis and Doumpos, 2002). Moreover, an increasing dominance of sophisticated Discounted Cash Flow (DCF) methods has been indicated, which are however less used in strategic investment decisions (Pike 1983). Yet again, the literature on these aspects does not provide a holistic explanation when and how managers use this accounting information (Wouters and Verdaasdonk, 2002). Jarrett (2003) revealed that an effective administrative control system is necessary to provide managers with information concerning functions and activities. That information is then used in the managerial decision-making process.The element of organization under investigation is the accounting information system. Hence, a relationship does exist between accounting information system, financial accounting, and auditing in the organization's context. To evaluate an
  • 32. 32 administrative control system these following steps need to be considered: Identify potential control areas, Define system objectives, Document the system, Evaluate the system. Simon (2007) in his study used the first part of the statement as measure of control for management and the second part for evaluating the effectiveness of the accounting information via continuous monitoring. Kim (2009) argues that the usage of accounting information depends on the quality of information by the user. Quality of information depends on reliability form of reporting, timeliness and relevance to the decision. Pat (2002), observe that time factor in accounting information is very important in the case of periodicity concept which defines a specific interval of time for which an entity’s report is prepared which can be a fiscal year, natural year, quarterly or even monthly. 2.5 Performance Effects of Accounting Information in Management Decision Making The need for information is basic for concrete and explicit management decision to ensure the success and survival of an organization and since the aim of any business organization is “profitability” Accounting information is indispensable to achieving this goal. It is pertinent to looks at the importance of good accounting information as it relates to maximizing the profitability target of an organization. However,a business manager can assess the business’s performance using accounting information. Costs, prices, sales volume, profits, and return on investment are all accounting measurements (Williams et al., 2008). Ratio analysis is one of the best tools of business performance assessment. According to Jackson (2004), each ratio provides a certain kind of information when assessing a company. Ratio analysis involves methods of
  • 33. 33 calculating and interpreting financial ratios to analyze and monitor the firm’s performance (Gitman & Zutter, 2012). The four categories of ratios to be covered are: - Liquidity ratios measure a firm’s ability to meet its current obligations (Gibson, 2011). According to White, Sondhi & Fried (2003), liquidity analysis measures the adequacy of a firm’s cash resources to meet its near-term cash obligations. - Leverage ratios measure the extent of a firm’s financing with debt relative to equity and its ability to cover interest and other fixed charges (Fraser & Ormiston, 2001). According to White et al. (2003), long-term debt and solvency analysis: examines the firm’s capital structure, including the mix of its financing sources and the ability of the firm to satisfy its longer-term debt and investment obligations. - Activity ratios measure the speed with which various account are converted into sales or cash- inflows or outflows. In a sense, activity ratios measure how efficiently a firm operates along a variety of dimensions such as inventory management, disbursements, and collections (Gitman & Zutter, 2012). According to White et al. (2003), activity analysis evaluates revenue and output generated by the firm’s assets. - Profitability ratios measure the earning ability of a firm (Gibson, 2011). According to White et al. (2003), profitability analysis measures the income of the firm relative to its revenues and invested capital. Decision is a reasoned choice among alternatives (Turban and Aronson, 2001). According to Jones and George (2011), decision making is the process by which managers respond to opportunities and threats that confront them by analyzing options and making determinations about specific organizational goals and courses of action. Thus, it can be said that business decision is a reasoned choice among alternatives respond to opportunities and threats
  • 34. 34 that confront them by analyzing options and making determinations about business goals and courses of action. According to Romney and Steinbart (2012), businesses engage in a variety of activities. Each activity requires different types of decisions. Each decision requires different types of information. Business decision related to what activities will be accomplished as well as what information is needed. Romney and Steinbart (2012), stated that there is variation in the degree of structure used to make decisions: (1) Structured Decisions are repetitive, routine, and understood well enough that they can be delegated to lower-level employees. (2) Semi Structured Decisions are characterized by incomplete decision making rules and the need for subjective assessments and judgments to supplement formal data analysis. (3) Unstructured Decisions are non-recurring and non-routine decisions.
  • 35. 35 Chapter Three Research Methods 3.0 Introduction The research methodology, which present the techniques and procedures used for this study sets out by considering the design, population, sample size and sampling methods, research questions as well as the analytical tools employed in the analysis and interpretation of data obtained from this study. 3.1 Research Design The research design is mainly concerned with providing a plan study that permits accurate assessment of cause and effect relationship between independent and dependent variable. Research design is a plan, structure and strategy of investigation conceived so as to obtain answer to research questions and to control variances. Among other advantages, research design serves to provide answers on how the research questions and problems are determined, as well as control extraneous variable(s) and the errors that would be expected from randomness or measurements.Asika (2006) defined research design as the process of structuring investigation aimed at identifying variables and their relationship to one another. The design adopted for the study is survey design. This design is a process of examining the effect of the use of accounting information as a tool for management decision making, case study of Dangote Nigeria Plc. Without any attempt to manipulate or control them. In this study, Accounting Information is the independent variable, while Management decision making is the dependent variables. The survey research technique aimed at assessing the positive and negative effects the use of accounting information has on management decision making.
  • 36. 36 3.2 Re-statement of Research Question  Does accounting information have any effect on management decisions?  Is there any relationship between the perception of the employees and accounting information of the firm?  Does accounting information affect the performance of the company positively or negatively? 3.3 Re-statement of research Hypothesis Hypothesis one Ho: Accounting information does not have any effect on management decision making Hypothesis Two Ho: There is no significant relationship between the perception of employees and accounting information Hypothesis Three Ho: Accounting information does not have any effect on the company’s performance. 3.4 Population of the Study A population is made up of all conceivable elements, subjects or observation relating to a particular phenomenon of interest to the researcher. (Asika 2000). Population is also an aggregation of all elements that share common characteristic. Synonyms of population are universe, census, set etc. (Asika 2000). However, this study was carried out among the employees of Dangote Nigeria Plc, which serves as a representative of the Manufacturing Industry. Dangote Nigeria plc. Has over 20 branches with two thousand three hundred and fourteen (2314) employees (Dangote Nigeria Plc. Annual
  • 37. 37 Report, 2012). The study is restricted to Dangote in Lagos and Ogun state Nigeria. The study covers branches of Dangote plc in ewekoro local government and Isolo in Ogun and Lagos state respectively. 3.5 Sampling Design& Sample Size A sample is defined as any part of a population. A sample therefore is a subset of the entire population of any kind. The procedure for drawing samples from a population is known as sampling. Such a sample is thus without bias, a prerequisite for making generalizations about the universe. There are varieties of sampling techniques that can be employed by any researcher thus; the stratified sampling technique was adopted in this study. The workers of Gt bank were stratified into their respective department and the sample, random sampling technique was used to select the sample size in the branches of Dangote Nigeria. To determine a sample from a population according to Smith formula, as cited in Asika (2004), is n = 1+Nb2 Where; n= sample size N= population size b= maximum acceptable error margin N= 2314 b=20%
  • 38. 38 n=1+2314(0.2)2=93.56 n=93.56. Thus, a sample size of One Hundred and ten (110) was chosen from the total population. 3.6 Data Collection Instruments The data required for the research study were generated from primary and secondary source of information. Primary data collection of data from subsets or respondents compared to using data already collected by someone else. The primary data were collected through questionnaire that was administered to employees of Dangote Nigeria The secondary data were collected from the organization’s news, annual report and other publications. The questionnaire was drafted from the research hypotheses and questions, and was distributed to the upper level managers and lower level managers of Dangote Nigeria. The questionnaire designed is in two parts; section A requested information, the researcher was able to know the caliber of people who have responded their qualifications and number of working experiences as well as the department in which the respondent works. The researcher, for easy responses and analysis of data, set out in section B of the questionnaire, questions that deals with the provision of data from which the hypothesis are to be tested. In the course of trying to provide answer to the researcher’s question, data that will be generated from the questionnaire, will be analyzed, and interpreted, in a tabular form, and conclusion derived.
  • 39. 39 3.7 Validity of the Research Instrument Validity can be defined as the ability of the instrument to measure what it is designed to measure (Asika, 2004). For validity of measurement to be established there should be a complete absence of measurement error. To ensure the validation of the research instrument in this study, the context validity was adopted, the questions in the questionnaire were related to the subject matter under investigation, they are unambiguous and it was also attested to, so as to avoid a situation whereby the instrument lacks measurement scale. Also the sampling of respondents had been done carefully, so as to cover relevant areas. The research instrument in this study also measured the predictive ability in relation to other past and currently validated instrument. 3.8 Reliability of Research Instrument In order to achieve the reliability of the research instrument, a pilot test was conducted, the researcher administered the questionnaire to a proportion of the sample and others that were not included in the sample so as to ascertain if the questionnaire have the same inference to the respondents and find out if the questions were clearly understood by the respondents. 3.9 Method of Data Analysis In order to analyze the data collected with the aid of the questionnaire, correlation, standard deviation, and mean were used to analyze the data. The SPSS statistical package was used for analysis in order to minimize any intended error. This is because the statistical tools show the extent and relationship that exist between variables of study.The popular of the study comprise
  • 40. 40 corporate organization owing their essential duty to humanity and because they are scattered all over the country. The study will adopt a sample frame of Dangote Nigeria Plc. 3.10 Limitations of the Methodology As in the case with all human endeavors, there are some limitations that rob research studies of it perfection: there is no exception in the case of this study. Thus, the level of accuracy in this study is proportional to the availability of information that the respondents gave. Also there is this uncertainty that information given is without bias. Hence, making the information gathered to have some element of errors which may affect the generalization of the findings of the study. However, it should be pointed out that these draw backs are not peculiar to this study alone but to all other studies that use survey method.
  • 41. 41 Chapter Four Data Presentation, Analysis and Interpretation 4.0 Introduction This chapter focused on data presentation, analysis and interpretation of the findings relating to this research topic, based on the data generated from the field survey. Out of the 110 questionnaires distributed to respondents, 101 were returned and found useful for this analysis, as such, analysis was based on this 101 responses. The data from the questionnaire were coded and presented on excel spread sheet for further analysis. The data were then exported into a Statistical Package for Social Scientists (SPSS) software version 17.0. Furthermore, the formulated hypotheses are subjected to inferential test using one –way analysis of variance (ANOVA). The chapter also discusses the findings of the analysis. 4.1. Presentation of Results The study investigated “The Use of Accounting Information as a tool for Management Decision Making, a case study of Dangote Nigeria Plc.”. The research questions are measured using the homogenous scale (1=strongly disagree, to 5=strongly agree), Data analysis was undertaken at five percent level of significance. First and foremost, the data from the questionnaires are subjected to psychometric evaluation and validation so as to ascertain the quantitative and qualitative integrity of the questionnaires and the scale used in answering the research questions. The results of the analysis are presented beginning with the presentation of demographics (bio data) of the respondents as shown in tables below.
  • 42. 42 4.2 Summary of Demographic Characteristics The tables below shows the summary of the personal information gathered from the respondents. Table 4.1 Sex of Respondent Frequency Percent Valid Percent Cumulative Percent Valid MALE 64 63.4 63.4 63.4 FEMALE 37 36.6 36.6 100.0 Total 101 100.0 100.0 Source: Computer SPSS version 17.0 Output, field survey 2014. As revealed from in the table above, 63.4% of the respondents were male, while 36.4% were female.
  • 43. 43 Table 4.2 : Office of Respondent Frequency Percent Valid Percent Cumulative Percent Valid HEAD 33 32.7 32.7 32.7 BRANCH 68 67.3 67.3 100.0 Total 101 100.0 100.0 Source: Computer SPSS version 17.0 Output, field survey 2014. As revealed from in the table above, 32.7% of the respondents are from Head office, while 67.3% are from branch office. Table 4.3: Marital Status Frequency Percent Valid Percent Cumulative Percent SINGLE 57 56.4 56.4 56.4 MARRIED 44 43.6 43.6 100.0 Total 101 101.0 101.0 Source: Computer SPSS version 17.0 Output, field survey 2014. As revealed from in the table above, 56.4% of the respondents are single, while 43.6% are married.
  • 44. 44 Table 4.4 : Age of Respondent Frequency Percent Valid Percent Cumulative Percent Valid 18-25 29 28.7 28.7 28.7 26-35 36 35.6 35.6 64.4 36-45 27 26.7 26.7 91.1 46-ABOVE 9 8.9 8.9 100.0 Total 101 100.0 100.0 Source: Computer SPSS version 17.0 Output, field survey 2014. The table above shows that, 64.4 % of the respondents are within age 18-35, and minority of 8.9% are within age 46 and above.
  • 45. 45 Table 4.5 : Length of Service Frequency Percent Valid Percent Cumulative Percent Valid 1-4 38 37.6 37.6 37.6 5-8 42 41.6 41.6 79.2 9-12 21 20.8 20.8 100.0 Total 101 101.0 101.0 Source: Computer SPSS version 17.0 Output, field survey 2014. As revealed from in the table above, 37.4% of the respondents have been in the firm for less or equal to four years, while 41.6% of the respondents have been in the firm for greater than four years but less or equal to eight years, also 20.8% of the respondents have been in the firm for greater than eight years but less or equal to twelve years.
  • 46. 46 Table 4.6 : Educational Qualification Frequency Percent Valid Percent Cumulative Percent Valid OND/NCE 10 9.9 9.9 9.9 BSC/BA/H ND 57 56.4 56.4 66.3 MBA/MSC 27 26.7 26.7 93.1 OTHERS 7 6.9 6.9 100.0 Total 101 100.0 100.0 Source: Computer SPSS version 17.0 Output, field survey 2014. As revealed from in the table 4.6, 9.9% of the respondents are OND/NCE holder, while 56.4% of the respondents are first degree holder and lastly 26.7% of the respondents hold more than first degree.
  • 47. 47 Table 4.7: Position of Respondent Frequency Percent Valid Percent Cumulative Percent Valid SENIOR 41 40.6 40.6 40.6 JUNIOR 60 59.4 59.4 100.0 Total 101 100.0 100.0 Source: Computer SPSS version 17.0 Output, field survey 2014. As revealed from in the table above, 40.6% of the respondents are in the senior cadre, while 59.4% are in the senior cadre.
  • 48. 48 Table 4.8: Inclusion or Omission of Accounting Information would have an impact on Management decision making. Frequency Percent Valid Percent Cumulative Percent Valid STRONGLY DISAGREE 1 1.0 1.0 1.0 DISAGREE 2 2.0 2.0 3.0 UNDECIDED 2 2.0 2.0 5.0 AGREE 29 28.7 28.7 33.7 STRONGLY AGREE 67 66.3 66.3 100.0 Total 101 100.0 100.0 Source: Computer SPSS version 17.0 Output, field survey 2014. From the table above, 66.3% strongly agreed, 28.7% of the total respondents agreed to the fact that Inclusion or Omission of Accounting Information would have an impact on Management decision making While 2% were undecided, 2% respondent disagreed and 1% strongly disagree.
  • 49. 49 Table 4.9: Accounting Information helps management to allocate scarce resources to the most effective enterprise. Frequency Percent Valid Percent Cumulative Percent Valid STRONGLY DISAGREE 5 5.0 5.0 5.0 DISAGREE 14 13.9 13.9 18.8 UNDECIDED 9 8.9 8.9 27.7 AGREE 29 28.7 28.7 56.4 STRONGLY AGREE 44 43.6 43.6 100.0 Total 101 100.0 100.0 Source: Computer SPSS version 17.0 Output, field survey 2014. From the table above, 43.6% strongly agreed, 28.7% of the total respondents agreed to the fact thatAccounting Information helps management to allocate scarce resources to the most effective enterprises While 8.9% were undecided, 13.9% respondent disagreed and 5% strongly disagree.
  • 50. 50 Table 4.10: Informed Financial decisions enhances overall performance of the enterprise. Frequency Percent Valid Percent Cumulative Percent Valid STRONGLY DISAGREE 2 2.0 2.0 2.0 DISAGREE 9 8.9 8.9 10.9 UNDECIDED 9 8.9 8.9 19.8 AGREE 40 39.6 39.6 59.4 STRONGLY AGREE 41 40.6 40.6 100.0 Total 101 100.0 100.0 Source: Computer SPSS version 17.0 Output, field survey 2014. From the table above, 40.6% strongly agreed, 39.6% of the total respondents agreed to the fact thatInformed financial decisions enhances overall performance of the enterprise While 8.9% were undecided, 8.9% respondent disagreed and 2% strongly disagree.
  • 51. 51 Table 4.11: Financial statements helps management to understand the performance and position of the enterprise. Frequency Percent Valid Percent Cumulative Percent Valid STRONGLY DISAGREE 3 3.0 3.0 3.0 DISAGREE 10 9.9 9.9 12.9 UNDECIDED 7 6.9 6.9 19.8 AGREE 39 38.6 38.6 58.4 STRONGLY AGREE 42 41.6 41.6 100.0 Total 101 100.0 100.0 Source: Computer SPSS version 17.0 Output, field survey 2014. From the table above, 41.6% strongly agreed, 38.6% of the total respondents agreed to the fact thatfinancial statement helps management to understand the performance of the enterprise, While 6.9% were undecided, 9.9% respondent disagreed and 3% strongly disagree.
  • 52. 52 Table 4.12: Accounting Information is relevant to management systematic and rational decision making. Frequency Percent Valid Percent Cumulative Percent Valid STRONGLY DISAGREE 16 15.8 15.8 15.8 DISAGREE 15 14.9 14.9 30.7 UNDECIDED 15 14.9 14.9 45.5 AGREE 26 25.7 25.7 71.3 STRONGLY AGREE 29 28.7 28.7 100.0 Total 101 100.0 100.0 Source: Computer SPSS version 17.0 Output, field survey 2014. From the table above, 28.7% strongly agreed, 25.7% of the total respondents agreed to the fact thatAccounting Information is relevant to management systematic and rational decision making. While 14.9% were undecided, 14.9% respondent disagreed and 15.8% strongly disagree
  • 53. 53 Table 4.13: Management can make forecasting decision via accounting information. Frequency Percent Valid Percent Cumulative Percent Valid STRONGLY DISAGREE 2 2.0 2.0 2.0 DISAGREE 4 4.0 4.0 5.9 UNDECIDED 2 2.0 2.0 7.9 AGREE 22 21.8 21.8 29.7 STRONGLY AGREE 71 70.3 70.3 100.0 Total 101 100.0 100.0 Source: Computer SPSS version 17.0 Output, field survey 2014. From the table above, 28.7% strongly agreed, 25.7% of the total respondents agreed to the fact thatTable 4.13: Management can make forecasting decision via accounting information. While 14.9% were undecided, 14.9% respondent disagreed and 15.8% strongly disagree
  • 54. 54 Table 4.14: Strategic decisions are made by the board of directors through accounting information. Frequency Percent Valid Percent Cumulative Percent Valid UNDECIDED 2 2.0 2.0 2.0 AGREE 26 25.7 25.7 27.7 STRONGLY AGREE 73 72.3 72.3 100.0 Total 101 100.0 100.0 Source: Computer SPSS version 17.0 Output, field survey 2014. From the table above, 72.3% strongly agreed, 25.7% of the total respondents agreed to the fact that Strategic decisions are made by board of directors through accounting information. While 2% were undecided.
  • 55. 55 Table 4.15: Decisions of the management largely depends on accounting information. Frequency Percent Valid Percent Cumulative Percent Valid DISAGREE 1 1.0 1.0 1.0 UNDECIDED 2 2.0 2.0 3.0 AGREE 29 28.7 28.7 31.7 STRONGLY AGREE 69 68.3 68.3 100.0 Total 101 100.0 100.0 Source: Computer SPSS version 17.0 Output, field survey 2014. From the table above, 68.3% strongly agreed, 28.7% of the total respondent sagreed to the fact thatDecisions of the management largely depend on accounting information. While 2% were undecided, 1% respondent disagreed.
  • 56. 56 Table 4.16: Decisions about the perceptions of employees is made through accounting information. Frequency Percent Valid Percent Cumulative Percent Valid DISAGREE 3 3.0 3.0 3.0 UNDECIDED 5 5.0 5.0 7.9 AGREE 43 42.6 42.6 50.5 STRONGLY AGREE 50 49.5 49.5 100.0 Total 101 100.0 100.0 Source: Computer SPSS version 17.0 Output, field survey 2014. From the table above, 49.5% strongly agreed, 42.6% of the total respondentsagreed to the fact that Decisions about the perceptions of employees is made through accounting information. While 5% were undecided, 3% respondent disagreed.
  • 57. 57 Table 4.17: Decisions as to whether the enterprise is making profit or not is made through accounting information. Frequency Percent Valid Percent Cumulative Percent Valid STRONGLY DISAGREE 2 2.0 2.0 2.0 DISAGREE 3 3.0 3.0 5.0 UNDECIDED 4 4.0 4.0 8.9 AGREE 46 45.5 45.5 54.5 STRONGLY AGREE 46 45.5 45.5 100.0 Total 101 100.0 100.0 Source: Computer SPSS version 17.0 Output, field survey 2014. From the table above, 45.5% strongly agreed, 45.5% of the total respondentsagreed to the fact thatDecisions as to whether the enterprise is making profit or not is made through accounting information. While 4% were undecided, 3% respondent disagreed, and 2% strongly disagree.
  • 58. 58 Table 4.18: Time factor in decision making is largely dependent on accounting information. Frequency Percent Valid Percent Cumulative Percent Valid STRONGLY DISAGREE 3 3.0 3.0 3.0 UNDECIDED 4 4.0 4.0 6.9 AGREE 41 40.6 40.6 47.5 STRONGLY AGREE 53 52.5 52.5 100.0 Total 101 100.0 100.0 Source: Computer SPSS version 17.0 Output, field survey 2014. From the table above, 52.5% strongly agreed, 45.5% of the total respondentsagreed to the fact thatTime factor in decision making is largely dependent on accounting information. While 4% were undecided, 3% respondent disagreed, 2% strongly disagree.
  • 59. 59 Table 4.19: Decision about the overall performance of the organization via growth effectiveness, productivity etc. is made through accounting information. Frequency Percent Valid Percent Cumulative Percent Valid STRONGLY DISAGREE 19 18.8 18.8 18.8 DISAGREE 14 13.9 13.9 32.7 UNDECIDED 13 12.9 12.9 45.5 AGREE 26 25.7 25.7 71.3 STRONGLY AGREE 29 28.7 28.7 100.0 Total 101 100.0 100.0 Source: Computer SPSS version 17.0 Output, field survey 2014. From the table above, 28.7% strongly agreed, 25.7% of the total respondents agreed to the fact thatDecision about the overall performance of the organization via growth, effectiveness, productivity etc. is made through accounting information. While 12.9% were undecided, 13.9% respondent disagreed, and 18.9% strongly disagree.
  • 60. 60 Table 4.20: Management can easily make effective decisions that would move the enterprise forward through accounting information. Frequency Percent Valid Percent Cumulative Percent Valid STRONGLY DISAGREE 4 4.0 4.0 4.0 DISAGREE 10 9.9 9.9 13.9 UNDECIDED 14 13.9 13.9 27.7 AGREE 37 36.6 36.6 64.4 STRONGLY AGREE 36 35.6 35.6 100.0 Total 101 100.0 100.0 Source: Computer SPSS version 17.0 Output, field survey 2014. From the table above, 35.6% strongly agreed, 36.6% of the total respondentsagreed to the fact that Management can easily make effective decisions that would move the enterprise forward through accounting information , While 13.9% were undecided, 9.9% respondent disagreed, 4% strongly disagree.
  • 61. 61 Table 4.21: Descriptive Statistics for the use of accounting information as a management tool for decision making, a case study of Dangote. Mean Std. Deviation N 1 Inclusion or Omission of Accounting information would have an impact on management decision making. 4.5743 .72590 101 2 Accounting Information helps management to allocate scarce resources to the most effective enterprises. 3.9208 1.23841 101 3 Informed financial decisions enhances overall performance of the enterprise. 4.0792 1.01669 101 4 Financial statements helps management to understand the performance and position of the enterprise. 4.0594 1.07538 101 5 Accounting information is relevant to management and rational decision making. 3.3663 1.44030 101 6 Management can make forecasting decision via accounting information. 4.5446 .87778 101 7 Strategic decisions are made by the board of directors through accounting information. 4.7030 .50089 101 8 Decisions of the management largely depends on accounting information. 4.6436 .57592 101 9 Decisions about the perception of employees is made through accounting information. 4.3861 .72070 101
  • 62. 62 10 Decisions as to whether the enterprise is making profit or not is made through accounting information. 4.2970 .84314 101 11 Time factor in decision making is largely dependent on accounting information 4.3960 .82558 101 12 Decision about the overall performance of the organization via growth, effectiveness, productivity etc. is made through accounting information 3.3168 1.48950 101 13 Management can easily make effective decision making that would move the enterprise forward through accounting information. 3.9010 1.11808 101 Source: Computer SPSS version 17.0 Output, field survey 2014. Inferential Statistics .One-Way RepeatedMeasures ANOVA A one-way repeated measures ANOVA was conducted to compare the responses of all the respondents on The Use of Accounting Information as a Tool for Management Decision Making, a case study of Dangote Nigeria Plc.
  • 63. 63 Table 4.22 : Multivariate Tests Effect Value F Hypothesis df Error df Sig. Partial Eta Squared AIRTE L Pillai's Trace .627 8.294a 17.000 84.000 .000 .627 Wilks' Lambda .373 8.294a 17.000 84.000 .000 .627 Hotelling's Trace 1.679 8.294a 17.000 84.000 .000 .627 Roy's Largest Root 1.679 8.294a 17.000 84.000 .000 .627 Source: Computer SPSS version 17.0 Output, field survey 2014. a. Exact statistic b. Design: Intercept Within Subjects Design: Accounting Information 4.3 Data Interpretation From the above table the value for Wilks’ Lambda is 0.373, with a probability value of 0.000 (which really means p<0.005). The p value is less than 0.05; therefore we can conclude that there is a statistically significant effect of the use of accounting information as a useful tool for management decision making.
  • 64. 64 However, there is more to research than just obtaining statistical significance. What the probability values do not tell us is the degree to which the two variables are associated with one another. One way to assess the importance of this finding is to calculate the ‘effect size’ (also known as ‘strength of association’). This is a set of statistics that indicates the relative magnitude of the differences between means, or the amount of the total variance in the dependent variable that is predictable from knowledge of the levels of the independent variable (Tabachnick & Fidell, 2007, p. 54). From the table above, the value obtained for “effect size” of this study as denoted by the Partial eta square is 0.627. Using the commonly used guidelines proposed by (Cohen, 1988, pp. 284–7) (.01=small, .06=moderate, .14=large effect), this result suggests a very large effect size
  • 65. 65 One way analysis of variance Test of hypothesis Table 4.23 : ANOVA Effect of accounting information on management decision making. Sum of Squares Df Mean Square F Sig. Between Groups 5.623 4 1.406 2.867 .027 Within Groups 47.070 96 .490 Total 52.693 100 Source: Computer SPSS version 17.0 Output, field survey 2014. The analysis showed that the use of Accounting Information significantly enhances Management decision making in Dangote Nigeria at (P≤0.05) confidence interval. This revealed that statistically the values of the responses were different at F-probability value of 0.027 hence the null hypothesis was rejected.
  • 66. 66 Table 4.24: ANOVA Effect of Accounting information on perception of employees. Sum of Squares Df Mean Square F Sig. Between Groups 12.026 2 6.013 9.063 0.000245 Within Groups 65.023 98 .664 Total 77.050 100 Source: Computer SPSS version 17.0 Output, field survey 2014. This hypothesis was intended to identify the strength of the effect of accounting information on Perception of employees in Dangote Nigeria. The ANOVA table shows that the use of accounting information strongly affect employee’s perception in Dangote Nigeria at (P≤0.05) since the F-value is 0.000245. The null hypothesis was rejected.
  • 67. 67 ANOVA Table 4.25: Effect of Accounting Information on Company’s Performance. Sum of Squares Df Mean Square F Sig. Between Groups 13.996 3 4.665 11.927 0.0000010 Within Groups 37.944 97 .391 Total 51.941 100 Source: Computer SPSS version 17.0 Output, field survey 2014. The analysis showed that the use of accounting information significantly affects company’s performance in Dangote Nigeria at (P≤0.05) confidence interval. This revealed that statistically the values of the responses were different at F-probability value of 0.027 hence the null hypothesis was rejected. Reliability Test Reliability Statistics Cronbach's Alpha Cronbach's Alpha Based on Standardized Items N of Items .844 .848 18
  • 68. 68 One of the main issues concerns the scale’s internal consistency. This refers to the degree to which the items that make up the scale ‘hang together’. One of the most commonly used indicators of internal consistency is Cronbach’s alpha coefficient. Ideally, the Cronbach alpha coefficient of a scale should be above 0.7 (DeVellis, 2003). For this analysis, Cronbach’s Alphavalue shown in the Reliability Statistics table is 0.844, suggesting a very good internal consistency reliability for the scale with this sample.
  • 69. 69 Chapter Five Summary, Conclusion and Recommendation 5.0 Introduction This chapter covers the summary of the research topic, conclusion based on the findings of the research and recommendations for further research. 5.1 Summary Accounting information is aimed at information system that produces reports to the interesting parties about economic activities and company’s condition. The primary objective of accounting is to provide information that is useful for decision making purposes. It means that accounting is an information providing activity. The objective of accounting is simply to produce information used by managers to run company’s operation. Accounting also gives information to the interesting parties about economic performance and company’s condition. Accountings role is to gather data about a business’s activities, provide a means for the data’s storage and processing, and then convert those data into useful information. An accounting system consists of the personnel, procedures, technology, and records used by an organization (1) to develop accounting information and (2) to communicate this information to decision makers. Accounting information is raw data concerning transactions that have been transformed into financial numbers that can be used by economic decision makers. However, accounting information is knowledge or news about a reckoning of financial matters. Accounting information is central to many different activities within and beyond an organization. Accounting information is essential to business operations. The types of accounting information that a company develops vary with such factors as the size of the organization, whether it is publicly owned, and the information
  • 70. 70 needs of management. The types of accounting information required depend on the types of business decision made by management. It means that the role of accounting information is assist manager in making business decisions. Accounting information is classified in to three different types according to the benefits for the users: 1. Statutory Accounting Information is the information shall be prepared in accordance with existing regulations. 2. Budgetary Information is the accounting information presented in the form of budget that is useful for internal planning, assessment, and decision making. 3. Additional Accounting Information is other accounting information prepared by the company in order to increase the effectiveness of decision making. The study tried to address the problem with the improper use of accounting information by managers and employees which serves as a major shackles hindering the effectiveness of management decision making. The primary aim of this study is to asses and evaluates the effect of the use of accounting information on management decision making of Dangote Nigeria Plc. The method employed in the study is that of survey, and also both primary and secondary sources of data were used. Statistical presentation of data was employed using basically the statistical package for social scientist (SPSS). The test of hypothesis saw that the alternative hypothesis was accepted while rejecting null hypothesis.
  • 71. 71 5.2 Findings 1. The study revealed that accounting information has significant effect on management decision making at a statistical significant level. 2. The study also revealed that the manufacturing industry needs informed financial decisions that would enhance overall performance. 3. The study revealed further that most workers in Dangote Nigeria are single within the age bracket of 21-30. This shows that the industry is highly populated with young brains with vibrant skills. 4. The study revealed that accounting information obviate the necessity of remembering various transactions in Dangote Nigeria Plc. 5. Furthermore, it was also revealed that there is a relationship between the perception of employees and accounting information as a result of the fact that employees and their representative are interested in the information which enables them to assess the ability of the enterprise to provide remuneration, retirement benefits etc. 6. The study shows that accounting information depends on the perception of the quality of information by the user. 7. Besides the result of the study disclosed that there is a significant relationship between time factor and accounting information as supported by the findings of Choe (1998) who posited that accounting information improve efficiency of operation. 8. Findings of the study revealed that time factor is very important in the case of periodicity concept which defines a specific interval of time for which an entity’s reports are prepared.
  • 72. 72 9. Consequent on the above, the findings of the study shows that the timing can be a fiscal year, natural year, quarterly or monthly. 10. The study also revealed through the result of the last hypotheses that accounting information has effects on company’s performance via profitability, productivity and effectiveness. 5.3 Recommendations Based on the statement of problem, the objective of the study and the result of the findings, the following recommendations are made. 1. Companies should consult professional accountants when starting a business to learn about the various laws that affect them also to familiarize themselves with the variety of financial records that they will need to maintain. 2. Clear-cut definition of long term corporate objective, within which the accounting information system will operate should be provided. 3. Decision making should be administered in flexible and variable rigid adherences to accounting information, which are clearly appropriated for current conditions. This will cause the whole accounting system to gain credibility and effectiveness. 4. The company should always keep records of past events in case of future purpose, this can be possible with the use of computer or by fully automating the company’s operation. 5. A professional accountant should be employed by the company in order to keep valuable information and keep accurate records of the company’s account. 6. Employees should be encouraged to develop themselves by becoming professionals in their chosen career, this will affect the company to grow positively.
  • 73. 73 7. Effective communication and information flow is important for a good accounting system, and organizations should provide communication channels between top and lower levels of management regarding long and short term objectives and the practical problems of implementing those objectives. 8. Efforts should be made to measure the effects of currently employed accounting concept on management decision making. 9. Regular meeting with staff should be organized to disseminate information about the company and also elicit feedback that help to improve the company. 10. Co-ordination from the top management will ensure proper interpretation and implementation of the accounting information in decision making. Therefore, every personnel should know where he/she belongs in the entire organization and also see himself as part of the corporate whole. These individuals must take part in decision making process at least at the functional level. 5.4 Suggestions for Further Research Further research on the study abounds in this study area like;  Relationship between accounting information management and Organization Effectiveness.  Accounting Information for Business Performance Assessment in Small and Medium Enterprises (SMEs).  The study failed to critically examine the relationship between accounting information and employee’s commitment.  The study was unable to look at the framework for analyzing accounting information in the manufacturing industry, so further study can embark on this.
  • 74. 74  Further research can also involve a replication of the present study in other industry to know whether the findings of this study can pass the test of generalizability. 5.5 Conclusion The research study revealed that accounting information performs a crucial role on management decisions and organization performances, which has been shown to be major force in decision making. This is achieved by implementing the best fundamental concepts of accounting suitable for each company. The company used as case study made the researcher to understand that, for any company to be successful, it should endeavor to make use of accounting information because accounting itself is a language of business, and before venturing into any business, one must know the right method to achieve the stated goals and objectives. Also, studies have shown that successful utilization of accounting information requires a fit between three factors. First, a fit must be achieved with dominant view in the organization or perception of the situation. Second, the accounting system must fit when problems are normally solved, i.e. the technology of the organization. Thirdly, the accounting information must fit with the culture of the organization i.e. the norms and value system that characterizes the organization. Finally, there is also a high level of awareness pertaining the role of accounting information and managerial efficiency. There is also a high level of awareness pertaining the role of accounting information system which is not limited to senior and management staffs alone but also cut across intermediate and junior staffs whose operations are also governed by the accounting information system. It is evident that the accounting information factors looms large among factors, which contribute to the overall corporate efficiency.
  • 75. 75 Bibliography Akujuobi, A.B “Basic Accounting: A Practical Approach” 2007. Ever Standard Printing and Publishing Co. Ltd. No. 7lLimcan Rd. Onitsha. Benjamin, James .J. Francis, Arthur .J. Strawser, Robert H; “Financial Accounting” Revised Edition. 1978 Dame Pub. Inc. Box 35556, Houston, Tx. 77035. Considine, B., Parkes A., Olesen K., Speer D., & Lee, M. (2010). Accounting Information System: Understanding Business Processes, 3rd Edition. Milton, Qld: John Wiley & Sons Australia, Ltd. Fraser, L. M. & Ormiston, A. (2001), Understanding Financial Statements, 6th Edition, Upper Saddle River, NJ: Prentice Hall. Gibson, C. H. (2011). Financial Statement Analysis, 12th Edition. Norwalk, Connecticut: South- Western Cengage Learning. Gitman, L. J. & Zutter, C. J. (2012). Principle of Managerial Finance, 13th Edition. Boston: Prentice Hall Pearson Education. Handayani, B. D. (2011). Affecting Factors on the Use of Accounting Information for Small and Medium Enterprises (SMEs). Jurnal Akuntabilitas (Accounting Scientific Journals), Vol. 11, No. 1, 50-67. Ittner, C., & Larcker, D. (1995). Total quality management and the choice of information and reward systems. Journal of Accounting Research, 33(Suppl.), 1–34.
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  • 78. 78 Department of Management and Accounting Lead City University, Ibadan, Oyo State. Dear respondent, REQUEST FOR THE COMPLETION OF QUESTIONNAIRE I am a final year student of the above institution and department. This research work represent my final year project and this questionnaire is designated to elicit information on The Use of Accounting Information as a Management Tool for Decision Making (Case Study of Dangote Nigeria Plc.). Your responses and identity will be treated in strict confidence and information supplied shall be used strictly for academic purpose and shall not be traceable to you. Yours faithfully, Abiri Racheal Olawunmi.
  • 79. 79 Instruction: Tick As Appropriate Section A 1. Sex: Male Female 2. Office: Head office Branch 3. Marital Status: Single Married 4. Age: 18-25 26-35 36-45 46 years above 5. Length of Service: 1-10 11-20 21-30 6. Educational Qualification: OND/NCE B.Sc/B.A/HND MBA/M.Sc Others 7. Position of Respondent:: Junior Manager Middle Manager Senior Manager Section B Key: Strongly Agree (SA), Agree (A), Undecided (U), Disagree (D), Strongly Disagree (SD) SA A U D SD Accounting Information 8 Inclusion or omission of Accounting information would have an impact on management decision making 9 Accounting information helps management to allocate scarce resources to the most effective enterprise. 10 Informed financial decisions enhances overall performance of the
  • 80. 80 enterprise. 11 Financial statements helps management to understand the performance and position of the enterprise. 12 Accounting information is relevant to management systematic and rational decision making. 13 Management can make forecasting decisions via accounting information Decision Making 14 Strategic decision are made by the board of directors through accounting information 15 Decisions of the management largely depends on accounting information 16 Decisions about the perception of employees is made through accounting information 17 Decisions as to whether the enterprise is making profits or not is made via accounting information 18 Time factor in decision making is largely dependent on accounting information 19 Decisions about overall performance of the organization via growth, effectiveness, productivity etc is made through accounting information. 20 Management can easily make effective decisions that would move the enterprise forward through accounting information.
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