Presentation describes the use of Teleaudiology in a blended model of care, and highlights the advanyage of being a trained teleaudiologist

1. CRICOS 00111D
TOID 3059
The case for the Teleaudiologist
Elaine Saunders
Introducing the Graduate Certificate in Teleaudiology
https://www.swinburne.edu.au/study/course/Graduate-
Certificate-of-Teleaudiology-GC-TAUD/local

3. Most people with hearing loss don’t get hearing
aids

4. Reducing barriers to hearing care with a
blended care model and telehealth
Client centred – choices in model of care
Reduced cost barrier
Easier Access – no need to leave home
Easier Access – no distance barrier
Support within 24 hours
Greater empowerment
Increased trust

5. Ensuring quality of care
We need to avoid the downgrading of
hearing healthcare
We need to meet demand
We need to reduce costs
The answer lies in an assistive intermediate
– the teleaudiologist.

6. Psychological, Workplace,
educational, family
Including Attitude/Motivation
Informational counselling
Attitude modification
Goals, philosophy, Family,
other circumstances
Skill building
Overview 2nd level
of detail
Applying Goldstein and Stephens
to the blended model
Adapted from: Goldstein and Stephens. 1981

7. +ve attitude
to hearing action
-ve attitude to
hearing action
No barriers
Self-help
1
2
4
3
Barriers to
Self Help
Sceptical
client
Poor past experience.
A change in delivery
model may kick-start!
Family centred care.
Blended
Self motivated
client
Strong positive attitude
towards self-help,
hearing aids and active
decision making.
Online
‘It’s not happening’
client
Reject H/A’s and
entire audiological
process
Apprehensive
client
Positive attitude towards
hearing aids, audiology.
Confident to go into a clinic.
Needs more support.
Clinic
Blended
Adapted from: Goldstein and Stephens. 1981
Different client attitudes help define client pathway
Online with support
Slide courtesy Blamey Saunders Hears

8. New models of care are essential
We can’t succeed in innovation in healthcare
if we base our work on the methods that
have caused the problems in the first place
We need to start with the problem and find
the solution
The answerin audiology is a blend of face to
face and telecare

9. How consumers benefit
Clients will benefit from a blended model of
hearing healthcare that is:
More convenient
Embraces new technologies
Breaks down barriers
Enables health in the home
Contributes to controlling the spiraling costs of
healthcare
Maintains high quality hearing healthcare

10. The opportunity for audiologists to
work in a blended model of care
That the profession of Teleaudiologist is recognized
as Junior to a Masters degree clinical audiologist with
CCP, but that a Grad Cert (or equivalent) qualification
is required in order to practice as a Tele audiologist.
(The need for a qualification is to clearly distinguish between the
Teleaudiologist and a sales or administration person calling
themselves a Teleaudiology Professional. The Teleaudiologist will
be trained how to rigorously work in a family centred, rigorous
model of care with the ability to identify when to refer to the
audiologist. )
A Certified audiologist could gain this qualification,
with the possibility of not doing the hearing science
component