Running Head: COMMUNICATION TRAINING PLAN COMMUNICATION TRAINING PLAN Communication Training Plan Student’s Name Institutional Affiliations Company Culture and Communication Obstacle Northwest Valley Community College has a culture of providing the best learning environment to its students and ensuring that school staff communicate effectively without experiencing unauthorized access to their data and information. Also, its culture is ingrained in ensuring its students are working in an environment that is healthy and safe. The management of Northwest Community understands the importance of having a healthy learning environment and effective communication network inside and outside the school premises. As such, Kelsey Elementary school is setting up measures to implement a detailed communication training plan for staff and students to gain information safety skills. This plan will be developed by a strategic communication team selected by the school. This plan will be designed in a way that it provides a framework to manage and coordinate communication among the students, instructors and parents. The plan will identify efficient communication channels, standards, appropriate audience, and frequency. This plan will require a shared responsibility among management, students, communication team and students. After the implementation of this communication plan, the team will measure its effectiveness to ensure it meets the expected objectives and goals. Needs and Tasks Analysis Northwest Valley Community Collwgw communication team will conduct a needs and analysis task to determine the training needs. The management will be able to know who needs the training and the kind of training required. The following are the steps the company will use to conduct training needs analysis. · Organizational Analysis: The school management should work with the teachers to identify the priorities of student training. In this case, the management will conduct an evaluation to ensure the training goes hand-in-hand with the school’s goals and objectives. · Secondly, the management will list specific types of communication channels to be utilized within the school environment. Also, they will specify the skills and competencies needed by employees to ensure they clearly understand how to utilize these communication channels. By doing this, they will have a solid foundation on who should conduct the training and how it should be conducted. (Liaw, 2014) · The last step will involve the identification of staff members who need to undergo communication training. However, since it is a learning institution, every staff member and students will be subject to training. Research Technique Northwest Valley management has decided to implement an external training program to address the training plan. Therefore, they need to identify and understand the organization’s communication training needs. As such, they should start by hiring an e ...

1. Running Head: COMMUNICATION TRAINING PLAN
COMMUNICATION TRAINING PLAN
Communication Training Plan
Student’s Name
Institutional Affiliations
Company Culture and Communication Obstacle
Northwest Valley Community College has a culture of providing
the best learning environment to its students and ensuring that
school staff communicate effectively without experiencing
unauthorized access to their data and information. Also, its
culture is ingrained in ensuring its students are working in an
environment that is healthy and safe. The management of
Northwest Community understands the importance of having a
healthy learning environment and effective communication
network inside and outside the school premises. As such, Kelsey
Elementary school is setting up measures to implement a

2. detailed communication training plan for staff and students to
gain information safety skills.
This plan will be developed by a strategic communication team
selected by the school. This plan will be designed in a way that
it provides a framework to manage and coordinate
communication among the students, instructors and parents. The
plan will identify efficient communication channels, standards,
appropriate audience, and frequency. This plan will require a
shared responsibility among management, students,
communication team and students. After the implementation of
this communication plan, the team will measure its
effectiveness to ensure it meets the expected objectives and
goals.
Needs and Tasks Analysis
Northwest Valley Community Collwgw communication team
will conduct a needs and analysis task to determine the training
needs. The management will be able to know who needs the
training and the kind of training required. The following are the
steps the company will use to conduct training needs analysis.
· Organizational Analysis: The school management should work
with the teachers to identify the priorities of student training. In
this case, the management will conduct an evaluation to ensure
the training goes hand-in-hand with the school’s goals and
objectives.
· Secondly, the management will list specific types of
communication channels to be utilized within the school
environment. Also, they will specify the skills and
competencies needed by employees to ensure they clearly
understand how to utilize these communication channels. By
doing this, they will have a solid foundation on who should
conduct the training and how it should be conducted. (Liaw,
2014)
· The last step will involve the identification of staff members
who need to undergo communication training. However, since it
is a learning institution, every staff member and students will
be subject to training.

3. Research Technique
Northwest Valley management has decided to implement an
external training program to address the training plan.
Therefore, they need to identify and understand the
organization’s communication training needs. As such, they
should start by hiring an external specialist who will help
address different perspectives of the problem. Also, the
specialist will provide the management with ideas and skills
that would have been unintentionally left out. The external
specialist will train the supervisors who will then transfer the
skills to other staff members.
Mentorship and apprenticeship technique will be employed for
the school’s communication training. In this case, the mentor
will be the external specialist who will offer guidance, skill
management and guidance to the students and staff. Also, the
specialist will offer relevant information and advice to the
individuals under training on show to effectively use the
identified communication channels (Hargie, 2016). The training
will start with a lecture method to help the trainees understand
the reasons behind the training. They will be given skills
evaluation tests after every training session to ensure they are in
line with the training objectives. Also, the supervisors will be
trained and evaluated separately and assigned to channel the
skills to other trainees.
ROI For Training in Crisis
While Northwest Valley management has been able to retain its
staff for years, it has lost some as a result of miscommunication
and misinformation. If this happens after the training activity,
the management will be forced to employ other staff members
and put them under safety training. If this happens, the school
has to spend finances on the training process. However, with a
RIO in place, it can be easy to manage the occurrence of the
mentioned crises.
To handle the crisis, the management will ensure they spend
little on training new staff members and new students. This is
done by sharing the training cost with the newly hired teachers.

4. Also, the company ensures the teachers sign a contract
guaranteeing their stay at the institution later after being
trained. This is because some workers have in the past left the
institution after receiving different training (Hargie, 2016).
However, doing this guarantees the school’s management that
they won’t spend their finances to train a person who plans to
exit the firm shortly after the training process.
Training Facilitator
Northwest Valley has decided to adopt the Aspyre program to
be used in the training of its employees and the students. This
was agreed after the school management discussed and sought
recommendations from the trainers and other learning
institutions. Currently, Aspyre is one of the best programs used
by organizations in order to implement recommended practices
and requirements. Furthermore, Aspyre is renowned for having
competent and skilled trainers with a wide range of skill set
(Kaskutas, 2013). Its was the best choice because Aspyre offers
a range of programs regarding communication channels among
organizations and learning institutions.
Assessment of Training Effectiveness
Northwest Valley College will use the Kirkpatrick level 3
method in the evaluation of the teachers and supervisors. This
technique will give insight on whether or not the training was
effective. Also, it will allow the management to understand the
effectiveness of skills transfer from the supervisors to students
and staff members.
First of all, the assessment will start by looking if the ensemble
room, the PC room, and media focus are completely equipped
with the tools and equipment for communication. It is expected
that after the training, all devices are stocked and available for
use by students and staff members. The project supervisors
should use a checklist to ensure everything is in place. Also, the
supervisors should check to ensure the school’s Information
Technology management maintains accurate paperwork (Liaw,
2014). After making observations, the supervisors are expected
to write a report to inform the management on the progress.

5. Occasionally, the management will be conducting random audits
to confirm that the supervisors are conducting time to time
checks on the IT equipment. This will confirm whether the
supervisor’s skills were transferred to the students and staff.
Learning Objectives
· The supervisor is expected to check and ensure that every
communication channel are working and protected. Since they
have undergone training, the supervisor should have knowledge
on how to operate the equipment. Every communication
equipment should be checked to ensure none is faulty.
· The supervisors are entitled to have complete information
about the project requirements. Also, they are expected to keep
track of every information communicated between the students
and teachers.
· The supervisor is entitled to ensuring that every system user
has access to passwords or login information.
· Also, the students and staff should be trained on how to use
the communication systems in place. With the right training and
information, students and teachers will be able to effectively
use these channels without compromise.
Short and Long-Term Goals
Northwest Valley considers effective communication as a factor
of success inside and outside the institution. Therefore,
investing in effective channels for communication is not only
good for the institution, but beneficial to the students and
parents. By training the staff and students on how to effectively
use the available channels of communication, they will promote
effective communication and entire operations within the
institution (Hargie, 2016). By conducting the training, the
company expects to accomplish some goals, some which are
short-term and others long-term.
Short term goals include the following;
· Students and teachers can effectively communicate regarding
school work
· Parents will have insight of events happening inside the walls
of the institution

6. · Students will witness upsurge of their performance
· There shall be a decrease in cases of unauthorized access of
shared information.
· Teachers will be equipped with tools to effectively protect
student information.
Long-term goals include the following;
· The company will eliminate unauthorized information access
problems.
· There will see a reduction in finances used for risk mitigation
purposes
· The school will not spend finances on staff training in the
future.
References
Hargie, O., Dickson, D., Boohan, M., & Hughes, K. (2016). A
survey of communication skills training in UK schools of
medicine: present practices and prospective proposals. Medical
education, 32(1), 25-34.
Kaskutas, V., Dale, A. M., Lipscomb, H., & Evanoff, B. (2013).
Fall prevention and safety communication training for foremen:
Report of a pilot project designed to improve residential
construction safety. Journal of safety research, 44, 111-118.
Liaw, S. Y., Zhou, W. T., Lau, T. C., Siau, C., & Chan, S. W.
C. (2014). An interprofessional communication training using
simulation to enhance safe care for a deteriorating
patient. Nurse Education Today, 34(2), 259-264.