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AGENDA
1. Overview
2. Goals
3. Objectives
4. Strategy
5. Tactics
6. Execution
7. Results
8. Social Content Strategy
9. Q & A
• A LOOK AT 2010 SEASON
• BUILDING TO AMBITION 2015
T.G.I. Friday’s 

World Bartender
Championship (WBC)



The World Bartender Championship represents
Friday's®; longstanding heritage, knowledge,
expertise and innovation in the beverage
industry. 









In 2010, we set out to take
Friday’s World Bartender
Championship property to
the next level, making it –
and Friday’s – more hip,
fun and relevant to the 20-
something audience.
Goals
• Take WBC property to the next level
• Increase consumer visibility
• Raise brand awareness
• Generate new revenue opportunities/
traffic
Objectives • Elevate T.G.I. Friday’s World Bartender
Championship property and gain
national media attention
• Re-position the 20-year-old competition
to be more hip, fun and relevant to the
20-something audience
• Drive traffic to restaurants while
maintaining the fun and irreverent
attitude of the brand
The Big Idea:
The Season • Develop a “Friday-ology” platform to make
WBC part of the consumer experience
• Recognize bartending as the next Olympic
sport
• Create relevant awareness and interest in
the elements of bartending and mixology
via a new WBC microsite
The Season:

Building It
• Laid the groundwork for refresh of
WBC including:
o New microsite
o Social Media: Facebook tab, Twitter
handle
o Messaging and materials for
Olympics push
o In field materials
o Video assets
Microsite
Social Media
Messages
• Internal Communication
• Olympic Messaging
• Media Training
The Season:
Going for the
Gold
• Petitioned IOC and weathered
their response
• Hit the streets with couponing
and petition signing
• Launched Favorite Bartender and
UGC contests
• Executed GMMS member,
partner and internal
communications
Olympic
Petition
Favorite
Bartender
Contest

User
Generated
Content
Contests
The Season:
Supporting
WBC
• Supported divisional with media
outreach and video development
• Pitched Brian Zachau and
finalists to national and local
media to promote Finals
• Developed all press materials
and coordinated with international
as appropriate
• Supported Finals onsite with
media
“T.G.I Friday’s just launched a
campaign to petition the International
Olympic Committee, demanding that
bartending be made the next official
Olympic sport. Though the idea
seems pretty wacky, it’s not
completely without precedent. Every
year the restaurant chain hosts the
World Bartender Championship . . .” –
Zagat
Reaching Our Goals
• More than 260M media impressions to date
• More than 30,000 petition signatures
• 105,000 participants in consumer focused
contests
• Consistent growth of Twitter followers month
over month of 30-50%
• Almost 300,000 page views to WorldBTC.com
• 137,000 Facebook impressions
• 5,000 coupons via Olympic Street Teams
• Ad reach 39k clicks
• 350 locations aired WBC’s in restaurant

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TGIFridays WBC Case Study

  • 1.
  • 2. AGENDA 1. Overview 2. Goals 3. Objectives 4. Strategy 5. Tactics 6. Execution 7. Results 8. Social Content Strategy 9. Q & A • A LOOK AT 2010 SEASON • BUILDING TO AMBITION 2015
  • 3. T.G.I. Friday’s 
 World Bartender Championship (WBC)
 
 The World Bartender Championship represents Friday's®; longstanding heritage, knowledge, expertise and innovation in the beverage industry. 
 
 
 
 

  • 4. In 2010, we set out to take Friday’s World Bartender Championship property to the next level, making it – and Friday’s – more hip, fun and relevant to the 20- something audience.
  • 5. Goals • Take WBC property to the next level • Increase consumer visibility • Raise brand awareness • Generate new revenue opportunities/ traffic
  • 6. Objectives • Elevate T.G.I. Friday’s World Bartender Championship property and gain national media attention • Re-position the 20-year-old competition to be more hip, fun and relevant to the 20-something audience • Drive traffic to restaurants while maintaining the fun and irreverent attitude of the brand
  • 7. The Big Idea: The Season • Develop a “Friday-ology” platform to make WBC part of the consumer experience • Recognize bartending as the next Olympic sport • Create relevant awareness and interest in the elements of bartending and mixology via a new WBC microsite
  • 8. The Season:
 Building It • Laid the groundwork for refresh of WBC including: o New microsite o Social Media: Facebook tab, Twitter handle o Messaging and materials for Olympics push o In field materials o Video assets
  • 11. Messages • Internal Communication • Olympic Messaging • Media Training
  • 12. The Season: Going for the Gold • Petitioned IOC and weathered their response • Hit the streets with couponing and petition signing • Launched Favorite Bartender and UGC contests • Executed GMMS member, partner and internal communications
  • 16. The Season: Supporting WBC • Supported divisional with media outreach and video development • Pitched Brian Zachau and finalists to national and local media to promote Finals • Developed all press materials and coordinated with international as appropriate • Supported Finals onsite with media
  • 17. “T.G.I Friday’s just launched a campaign to petition the International Olympic Committee, demanding that bartending be made the next official Olympic sport. Though the idea seems pretty wacky, it’s not completely without precedent. Every year the restaurant chain hosts the World Bartender Championship . . .” – Zagat
  • 18. Reaching Our Goals • More than 260M media impressions to date • More than 30,000 petition signatures • 105,000 participants in consumer focused contests • Consistent growth of Twitter followers month over month of 30-50% • Almost 300,000 page views to WorldBTC.com • 137,000 Facebook impressions • 5,000 coupons via Olympic Street Teams • Ad reach 39k clicks • 350 locations aired WBC’s in restaurant