The document discusses problems with current conference experiences and proposes a solution called Tinole to address them. Tinole would provide an integrated web and mobile platform to help attendees more effectively navigate conferences, providing functions for talks, schedules, exhibits and networking. It would also benefit organizers and exhibitors through marketing and analytics capabilities. The summary outlines Tinole's business model, management team and development roadmap to launch an initial product and test the market.
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Tionol Startup Night at Hatch
1. Steve Woll Marc Steiner
Reclaim the Conference Experience
tionol
2. The Problem with Conferences
Amount of
Information,
Options,
and Choices
Attendee
Effectiveness
3. Reclaim the Conference Experience
• Integrated web and mobile service
• Primary focus: on the attendee
• Secondary: organizers, exhibitors, sponsors....(marketing)
• Simple functional User Experience (UX)
• Easy Straightforward interfaces
Information pushes
• Comprehensive Multiple attendee functions
Talks, personal events, exhibits, etc.
• Repeatable Many conferences - one tool
• Extensible Beyond conferences attended
Content Networks
• Valuable Users willing and able to
pay as a business expense
4. Users
• UX Users = Attendees
• Overtaxed professionals
• Technical (now or in the past) = Interested in Content
• accumulated Management or Biz Dev responsibilities
• Busier = Better
66% of attendees ranked
content as their number one
objective in attending a
conference.
Ref: American Express Report
The Evolving Landscape of
Technology in Meetings , 2014
5. Market Size and Segmentation
1.8M Events
225M attendees
$280B spending
274K Conferences
61M attendees
avg 222 attendees
• Large, active industry
• Growing modestly
Ref: Convention Industry Council / PWC 2014
Economic Significance of Meetings to the US.
~30K Conferences
500-1,000 attendees
~22M attendees
Tinole focus
• Conferences large enough to
benefit from functionality
• Subtract internal events
7. Competitive Landscape
Business Model Comparison
Pricing Model
Estimated Fees
Paid by Conf
750 Person Event
$500 Reg Fee
Bizzabo Free - $1299 per event $1,299
BusyConf 1.5-3% of Registration Fee $8,438
Cvent $3-$7 per attendee $3,750
eTouches Flat Fee per Registrant varies
Event Brite ($0.99 + 2.5% ) per Registrant $10,118
Event Fox 4.78% + CC Fee $17,925
Tinole TBD
8. Customer Service Value
Attendees
Indiv User Fee
individual use of
application for a single
conference
Better clarity, focus, execution
Conferences
Group User Fee
group use of application
for a single conference
Better conference experience
More return attendees
Exhibitors
Delivery Fee
electronic delivery of
marketing materials
Reduce logistics and outreach costs
Lower customer acquisition cost
Members
Membership Fee
Premium account tools Ongoing Content Network
Revenue Model
9. Management
• Steve Woll B.S., M.S., M.B.A
21 year Navy officer
7 years Business Development
Focus: Operations and Technology
• Marc Steiner B.A., M.S., M.B.A.
25 year Navy officer / DoD Civilian
Software and technology sales
2 years - FranNet franchise owner
Focus: Finance, Sales and Marketing
10. 20152014 2016
PTI Accel
Develop Prototype
J S N J M M J S NA O D F A J A O D J
History, Milestones, and Roadmap
Start
Nor
Start
Pen
Pitch
757
Market Testing
v1 specs
Develop v1
v1 Live
investors
Advisors
Develop Beta
what is the problem or need being addressed
conferences are
middle management overwhelmed
attend conferences should be a good experience
planning is hard (--> late--> stressed)
repetitive/not inclusive (--> multi tracks-->stress)
takes time and effort to get to information afterwards
information in inaccessible form (standalone electrronic files, hard copies stacked in the corner)
overwhelmed, stressed, underperform, wasted investment
hundreds or thousands of talks
dozens and dozens of exhibitors
how to figure out what to do - get comfortable with your conference plan
- conferences are the primary mode for the exchange of information in professional and communities in the private, government, academic, and medical sectors
- however, growth in conference size and complexity, along with the explosion in the quantity and types of information made possible by digital media, make it increasingly difficult for attendees to keep up with and balance the flow of information and opportunities for interaction
- attendees are poorly scheduled, over-burdened, under-supported, and distracted
- as a result are much less effective than they should be at taking advantage of conference opportunities, coming back with little or no easily actionable informatio
amakes the conference experience much better
easier, personalized schedule
push content
common UX over many conferences
facilitates long term retention and use
persist the experience and benefit
- Tionol is an online conference concierge service that lets attendees of professional conferences take control of their conference experience before, during, and after the event, maximizing the return on their conference investment?.
- Users merge the conference agenda with their personal meetings to plan out a comprehensive customized schedule for the event. Content from user-specified talks is then pushed to the attendee and made available for storage in an online library and monitoring center.
who are customers, how many are there, how do you reach them
primarily content people (secondarily people who wish they could be content people)
NOT BD people (networkers)
if get enough critical mass, expect to get get secondary people too
because everyone is on it
some functionality resonates (personal scheduler, etc)
new features to support secondary functions
Primary: content people (want to know things)
Secondary: all others (for specific features, time saving, etc)
see funnel....
start with addressable segment....then funnel further to target market....and funnel further to initial target customers/segments
target segment
- busy (busier the better - need the help more)
- multiple types of duties (technical and business/outreach)
- middle manager - not so busy/senior that they have an assistant
who are customers, how many are there, how do you reach them
primarily content people (secondarily people who wish they could be content people)
NOT BD people (networkers)
if get enough critical mass, expect to get get secondary people too
because everyone is on it
some functionality resonates (personal scheduler, etc)
new features to support secondary functions
Primary: content people (want to know things)
Secondary: all others (for specific features, time saving, etc)
see funnel....
start with addressable segment....then funnel further to target market....and funnel further to initial target customers/segments
target segment
- busy (busier the better - need the help more)
- multiple types of duties (technical and business/outreach)
- middle manager - not so busy/senior that they have an assistant
what are the alternatives to solving the problem or meeting the need, who are the competitors
table - feature comparison
what are the alternatives to solving the problem or meeting the need, who are the competitors
table - feature comparison
What is your revenue model (i.e., how do you make money?)?
3 products, one with two versions
1A single conference user fees paid by conference
1B single conference user fees paid by user
2 user membership
3. exhibitor services