論人際溝通的絆腳石

授課教師：張甫任教授學生：陳漢明日期： 2009/05/16

前言 ,[object Object],[object Object]

人際溝通 ,[object Object],[object Object],[object Object]

人際溝通的重要 ,[object Object],[object Object],[object Object]

人際溝通的意義 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

人際溝通的程序 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

人際溝通的絆腳石 ─ 衝突 ,[object Object],[object Object]

衝突的本質 ,[object Object],[object Object],[object Object],[object Object]

衝突的類型 ,[object Object],[object Object],[object Object],[object Object],[object Object]

處理衝突的策略 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

偉大的靈魂 - 聖雄甘地 ,[object Object],[object Object]

[object Object],[object Object],[object Object]

心得 ,[object Object],[object Object],[object Object]

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