2. • Have realistic deadlines • Set expectations - Good, Fast, Cheap - Choose Any two! • Take one bite at a time • Negotiate the ownership of work, up front

3. Have realistic deadlines

4. Set expectations - Good, Fast, Cheap - Choose Any two!

5. Take one bite at a time

6. Negotiate the ownership of work, upfront

7. • Face - to - face accessibility • Manage cultural differences • State the obvious • Expect to add some new expressions to your vernacular

8. Face-to-face accessibility

9. Manage cultural differences

10. State the obvious

11. Expect to add some new expressions to your vernacular

12. • Ensure that the requirements are clearly understood • Send all work requests in writing • Schedule an initial call and regular check-ins, if necessary • Be prepared to review all work before turning it over to the client • Escalate in time

13. Ensure that the requirements are clearly understood

14. Send all work requests in writing

15. Schedule an initial call & regular check-ins, if necessary

16. Be prepared to review all work before turning it over to the client

17. Escalate in time

18. • Two-way feedback at the end of every project • Communicate your plans regularly • Invest in your partnership

19. Two-way feedback at the end of every project

20. Communicate your plans regularly

21. Invest in your partnership

22. • Pay only against completed work • Plan ahead for post-delivery support • Protect your intellectual property • Have a risk mitigation plan!

23. Pay only against completed work

24. Plan ahead for post-delivery support

25. Protect your intellectual property

26. Have a risk mitigation plan!

27. Indus Net Technologies Warwick Enterprise Park, Wellesbourne Warwick CV35 9EF Phone: +44 (208) 123 3389 / +91 98311 51614 Website: www.indusnet.co.uk Email: info@indusnet.co.uk