1. FAM INDIA
D-7, GROUND FLOOR, GALI NO. 1 NEAR M.C.D SCHOOL, JASOLA VILLAGE,
NEW DELHI- 110025
PH:- +91-9654007372, +91- 9990609644
+91-9811377388,+91- 9818927898
E mail:- info@famindia.in ,
famindia42@gmail.com
Web:- www.famindia.in
THE COMPLETE SECURITY SOLUTION
FAM INDIA CONFIDENTIAL
2. • FAM India Is a sister concern company of Entech infrastructure Pvt.Ltd that
offers a wide range of comprehensive security services. Since 2011
• Technology Services Provider & Systems Integrator
• Consulting, Solution Designing, Deployment, Operations & Maintenance
Services.
• Headquarter in Delhi.
• Alliance with leading Technology Providers.
• Qualified manpower trained as per international training standards.
• Expertise in Designing & Implementing wired and wireless solution.
• Expertise in offering high end Security Solution.
• In-house Customer Support Division to ensure near Zero downtime of
your IT Infrastructure.
About Fam India
FAM INDIA CONFIDENTIAL
3. Technology Provided
FIRE ALARM CCTV SURVEILLANCE PUBLIC ADDRESS ACCESS CONTROL BOOM BARRIER
INTRUSION ALARM EPABX ELECTRIC FENSE VIDEO CONFERENCE
& TELEPRESENCE
WIRELESS
FAM INDIA CONFIDENTIAL
4. • Solution Design team.
• Team of professionals experienced in project management.
• Team certified by Leading Technology providers including Samsung
,Honeywell, Bosch, Jublatron, Panasonic, Faac, HID, Syris Etc.
• Support teams at offices - can augment the project team.
Team @ Fam IndiaTeam @ Fam India
FAM INDIA CONFIDENTIAL
5. Solution Stack
FAM INDIA CONFIDENTIAL
TELEMATICS & RFID APPLICATIONS
HOMELAND SECURITY
INTELLIGENT MANAGEMENT SYSTEM
PHYSICAL SECURITY & SURVELLIANCE
INFORMATION & COMMUNICATION TECHNOLOGY
6. Transition Services Refresh Services Operation Services
CONSULT
Due Diligence
Migration
CONSULT
Audit & Assessment
INTEGRATE
Configuration
Data Collection
DEPLOY
Installation
User-Interface
Deployment
User Training
Customized
Acceptance
PROJECT MANAGEMENT
RESIDENT
Ramp-up Engineer
CHANGE MANAGEMENT
Remote and On-site
Change
INCIDENT MANAGEMENT
Remote and On-site
Maintenance
SERVICE CONTINUITY
MANAGEMENT
Back-up
Preventive Maintenance
Evolution Management
Fam India Services
FAM INDIA CONFIDENTIAL
7. • Qualified and Competent Project teams
• Solution designed by certified professionals
• Dedicated teams for project implementation
• Ability to augment manpower as required by the project
• Well documented requirements traceability matrix
• Comprehensive Risk Management – Risk Identification and Risk
Responses
Project Manager
FAM INDIA CONFIDENTIAL
8. • Strict adherence to statutory and project safety, health and environmental
requirements - project team trained on SHE before deployment
• Proactive escalation with well defined escalation procedures
• Involvement of top management at all stages of the project
Project Manager
FAM INDIA CONFIDENTIAL
9. Project Team Organization Chart
Solution Architect
Project Coordinator
Team Member
Team Member
Team Member
Cabling Technicians
Technical Lead
Documentation Team
Back Office
Project Manager
FAM INDIA CONFIDENTIAL
10. Project Team Structure
• Team Experience for Projects
– Project Manager – 8+ years of experience in project management.
– Project Coordinator / Interface Manager – 5+ years experience in project
management and coordination
– Team Lead – 5+ years of experience in SI&ICT domain, certified by Technology
Solution provider
– Team Members – <5 years of experience in SI&ICT domain, preferably certified
by Technology Solution provider
– Back Office Support Team – Experienced in commercial and logistic aspects of a
project
– Cabling Technicians – 1+ years experience in structured cabling
FAM INDIA CONFIDENTIAL
11. • Project Manager
– Roles
• Single point of contact for the customer
• Overall day-to-day management of the project and detailed project planning & control
– Responsibilities – including, but not limited to
• Developing and maintaining a detailed project plan
• Resource management
• Mediating all internal issues (supply chain, legal, cost related, etc.)
• Report preparation
• Responsible for developing the definition of the project in conjunction with the Project
Sponsor
• Ensures that the project is delivered on time, to budget and to the required quality standard
and agreed specifications
• Ensures the project is effectively resourced and manages relationships with a wide range of
groups (all project stakeholders)
• Responsible for managing the work of consultants, allocating and utilizing resources in an
efficient manner and maintaining a co-operative, motivated and successful team
Roles and Responsibilities
FAM INDIA CONFIDENTIAL
12. • Project Team Lead & Team Members
– Roles
• Technical coordination and Implementation of the project work
– Responsibilities
• Ensure that the implementation is carried out as per schedule
• Daily Status report to Project Manager
• Interacting with vendors and technicians on a daily basis and getting work
done on site
• Allocating specific tasks to the team members and technicians
• Interfacing with the customer representative on site
• Escalating issues on site to the project manager as soon as they occur
Roles and Responsibilities
FAM INDIA CONFIDENTIAL
13. • Project Team Lead & Team Members
– Roles
• Technical coordination and Implementation of the project work
– Responsibilities
• Ensure that the implementation is carried out as per schedule
• Daily Status report to Project Manager
• Interacting with vendors and technicians on a daily basis and getting work
done on site
• Allocating specific tasks to the team members and technicians
• Interfacing with the customer representative on site
• Escalating issues on site to the project manager as soon as they occur
Roles and Responsibilities
FAM INDIA CONFIDENTIAL
14. Roles and Responsibilities
• Back Office Support Executive
– Role
• Back end support required for the project
– Responsibilities
• Preparation of all reports
• Maintaining all the documents, correspondences, etc. in an organized manner
• Handing the logistics of the components of the project, including storage
• Coordination for Billing and payment collection
FAM INDIA CONFIDENTIAL
15. Fam India Support service
• Back to Back support agreements with Technology Solution Providers
• Response time of less than 1 hour
• Resolution time 2-24 hours depending on nature of problem
• Spare warehouse at HO
• RMA (Return Merchandise Authorization) services
• Critical spares maintained at Regions and project office to achieve low
MTTR
• Remote Support Services
FAM INDIA CONFIDENTIAL
17. Client List
DELHI METRO RAIL CORPORATION
• NBCC BUILDING LODHI ROAD DELHI
GAUTAMBUDH UNIVERSITY
• GREATER NOIDA UTTAR PRADESH
LALL LAHIRI & SALHOTRA LAW FIRM
• HEAD OFFICE GURGAON HARYANA
• BRANCH OFFICE DEFENCE COLONY NEW DELHI
FAM INDIA CONFIDENTIAL
18. Client List
THE ASHOK HOTEL
• NEW DELHI
PC JEWELLERS
• LUDHIANA PUNJAB
PARAM DAIRY
• KHURJA PLANT UTTAR PRADESH
FAM INDIA CONFIDENTIAL
19. Client List
BRAHAM SHAKTI SANJEEVNI
HOSPITAL
• BAHADURGARH HARYANA
ADVANTA HOSPITAL
• JHAJJAR HARYANA
LION MANPOWER SOLUTION
• VASANTKUNJ NEW DELHI
FAM INDIA CONFIDENTIAL
20. Client List
ENKAY CONDOMINIUS
•NEEMRANA RAJESTHAN
•GURGAON HARYANA
•BADSHAHPUR GURGAON HARYANA
THE VAULT CAFÉ& RESTAURENT
•CANOUGHT PLACE NEW DELHI
THE FLYING SAUCER CAFE
•NEHRUPLACE NEW DELHI
FAM INDIA CONFIDENTIAL
21. Client List
FALAK INTERNATIONAL
• NOIDA UTTAR PRADESH
SUMMER HOUSE CAFE
• ARVINDO MARKET NEW DELHI
KAMLA NEHRU COLLEGE
• DELHI
FAM INDIA CONFIDENTIAL
22. Client List
FAM INDIA CONFIDENTIAL
SHIV COMMUNICATION
• MORBAND NEW DELHI
• PARLAD PUR NEW DELHI
DAY-GLO BPO
• GURGAON HARYANA
MACPROVAST INFOSOLUTION BPO
• DWARKA NEW DELHI
