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iPad on the Flight Deck: An Industry Re-Imagines
Content Management for the Cockpit

                                    TechPubs Global
                                     JetBlue Airways
Nate Jackson
Introduction                       VP, TechPubs


EFB and Technical Publications:       Pete Russo
The Pilot’s Perspective           JetBlue Airways



Etihad and TechPubs Global          Nate Jackson
Import                  Distribute
                          Central
                        Publications
Manufactures




                        Management




                                                    Tablets
                         Platform
Operators




                                                    Legacy
Regulators




                                                    Paper
Import and Compare

   Revision Management

      Change Packaging
Applicability Management

Compliance Management

      Interactive Viewing



PTC
EFB & Technical Publications Management:
A Pilot’s Perspective
                            Captain Pete Russo
                               JetBlue Airways
My Office: Airbus-320
Electronic Displays


Gradual takeover since
1985

Weight, reliability,
information

Current data

Left behind: manuals,
charts, maps

Pilots clamor for the Holy
Grail: EFB                   Pilots love technology!
JetBlue: EFB Pioneering Since 2000

EFB, paperless cockpit, since startup

Company issues, maintains pilot laptops
 • FAA: It’s a Class 1 EFB
Laptop official contents
 • Many pilot-support programs
 • Pilots can add personal docs, programs but company retains admin
   rights
Laptops updated before each flight sequence, via wire or wireless

Tablets under evaluation
 • iPad is the current favorite.
Bottom line, pubs system first, then portal
Airlines are Quality-Centric
• Silo-organized, but act as one
• Philosophy, policy,
                                        TP Mission
  procedures…practice
                                        • Organize the pubs
• Each decision, on every flight must   • Enable EFB
  be correct
• Information must be current and
  reachable, under pressure,
  distraction
Benefits of EFB (and EGB)

                                                                           Other apps:
                                                                               (mail,
                                                                             updates,
                                                                            schedules,
                                                                             manuals,
Portability   Accuracy and         Airline staffing   Crewmember
                                                                          weather, flight
and weight    applicability of      in pubs and          links to
                                                                             planning,
 reduction     information           distribution       company
                                                                              aircraft
                                                                          performance,
                                                                            weight and
                                                                             balance,
                                                                          training, etc.)


         Class 1                 • Portable, cheapest, and easiest to get approved
         Class 2                 • Mountable
         Class 3                 • Built with the plane, most expensive
State of the Industry
 • Pioneer, JetBlue: Paperless, laptops, .pdf
 • TP early customers: FlightPubs, investigating hardware
   solutions
 • Built-in screens on new Boeing, Airbus (Class 3 EFBs)
 • FAA senior management on board
 • International and national audit agencies
 • Global customer base is huge, vast opportunities ahead
Etihad Airways: A Major Middle Eastern Carrier
Tackles Content Management
                                     Nate Jackson
                                  TechPubs Global
The Etihad Story
• Flag carrier of United Arab Emirates
• Founded in 2003 with 6 aircraft and
  less than 2,000 employees
• Today nearing 70 aircraft and 8,000
  employees
• Considered the fast growing airline
  in commercial aviation history
  • Largest aircraft order in
    commercial aviation history (2008)
    for up to 205 aircraft
The Etihad Challenge



                        Rapid Growth




       Infrastructure
                                       Mixed Fleet
        Challenges




              Paperless         No Change to
              Initiatives        Headcount
FlightPubs Suite
   Tech
RevManager   TechAuthor     TechPublisher   TechEFB




                     FlightComply


               PTC

              Arbortext        Publishing
 Windchill
               Editor           Engine
Questions?

       Nate Jackson: nate.jackson@techpubsglobal.com
                     Pete Russo: prusso456@gmail.com

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TechPubs at PlanetPTC June 2012

  • 1. iPad on the Flight Deck: An Industry Re-Imagines Content Management for the Cockpit TechPubs Global JetBlue Airways
  • 2. Nate Jackson Introduction VP, TechPubs EFB and Technical Publications: Pete Russo The Pilot’s Perspective JetBlue Airways Etihad and TechPubs Global Nate Jackson
  • 3. Import Distribute Central Publications Manufactures Management Tablets Platform Operators Legacy Regulators Paper
  • 4. Import and Compare Revision Management Change Packaging Applicability Management Compliance Management Interactive Viewing PTC
  • 5. EFB & Technical Publications Management: A Pilot’s Perspective Captain Pete Russo JetBlue Airways
  • 6. My Office: Airbus-320 Electronic Displays Gradual takeover since 1985 Weight, reliability, information Current data Left behind: manuals, charts, maps Pilots clamor for the Holy Grail: EFB Pilots love technology!
  • 7. JetBlue: EFB Pioneering Since 2000 EFB, paperless cockpit, since startup Company issues, maintains pilot laptops • FAA: It’s a Class 1 EFB Laptop official contents • Many pilot-support programs • Pilots can add personal docs, programs but company retains admin rights Laptops updated before each flight sequence, via wire or wireless Tablets under evaluation • iPad is the current favorite. Bottom line, pubs system first, then portal
  • 8. Airlines are Quality-Centric • Silo-organized, but act as one • Philosophy, policy, TP Mission procedures…practice • Organize the pubs • Each decision, on every flight must • Enable EFB be correct • Information must be current and reachable, under pressure, distraction
  • 9. Benefits of EFB (and EGB) Other apps: (mail, updates, schedules, manuals, Portability Accuracy and Airline staffing Crewmember weather, flight and weight applicability of in pubs and links to planning, reduction information distribution company aircraft performance, weight and balance, training, etc.) Class 1 • Portable, cheapest, and easiest to get approved Class 2 • Mountable Class 3 • Built with the plane, most expensive
  • 10. State of the Industry • Pioneer, JetBlue: Paperless, laptops, .pdf • TP early customers: FlightPubs, investigating hardware solutions • Built-in screens on new Boeing, Airbus (Class 3 EFBs) • FAA senior management on board • International and national audit agencies • Global customer base is huge, vast opportunities ahead
  • 11. Etihad Airways: A Major Middle Eastern Carrier Tackles Content Management Nate Jackson TechPubs Global
  • 12. The Etihad Story • Flag carrier of United Arab Emirates • Founded in 2003 with 6 aircraft and less than 2,000 employees • Today nearing 70 aircraft and 8,000 employees • Considered the fast growing airline in commercial aviation history • Largest aircraft order in commercial aviation history (2008) for up to 205 aircraft
  • 13. The Etihad Challenge Rapid Growth Infrastructure Mixed Fleet Challenges Paperless No Change to Initiatives Headcount
  • 14. FlightPubs Suite Tech RevManager TechAuthor TechPublisher TechEFB FlightComply PTC Arbortext Publishing Windchill Editor Engine
  • 15. Questions? Nate Jackson: nate.jackson@techpubsglobal.com Pete Russo: prusso456@gmail.com