The document discusses leveraging team member strengths through organizational leadership. It suggests that different team members may fit best and excel in certain positions based on their leadership style and culture. Three main leadership styles are identified: action-oriented "doers", knowledge-focused "thinkers", and expressive "talkers". An effective leadership team is proposed to include representatives of each style to maximize communication, strategy, and vision. Each style is noted to have inherent strengths and weaknesses to be aware of.

1. Teamwork and Service Management Leveraging Strength through Organizational Leadership Presenter: Gregory Rowe

2. Leveraging Strength How team members might be allowed to volunteer for assignments to maximize corporate success. NOTE: This is only to provide food for thought and should not be used to determine human resource policies. Hit a key when ready.

3. © Gregory P. Rowe In what sorts of positions do different team members fit best and excel? The following suggests rough generalities, at least in terms of leadership and cultures … Align People to Process (A fun discussion) Release Managers Incident Managers Problem Managers Business Relations Change Managers Security & Configuration OPERATIONS PLANNING PARTNERING Action Culture Knowledge Culture Political Culture Done RUNNING Practical (“Good Doers”) Inquisitive (“Good Thinkers”) Expressive (“Good Talkers”) “ If it’s no fun, why do it?” “ Spare me the drama.” Pragmatic Romantic Philosophic Idealist Orchestrator Visionary Liberator Conqueror

5. © Gregory P. Rowe Liberator Conqueror Each has something they hold too tightly or release too soon. Synergize Teams Value Realization LEADERSHIP OPERATIONS PLANNING PARTNERING Action Culture Knowledge Culture Political Culture Done Idealist: RUNNING We all have quirks – Love it or leaveit? Idealist Philosophic Visionary Romantic Pragmatic Orchestrator Clear, established ways of functioning. May attack errors or cause offense. Philosophic: New ideas and figuring out systems. May rush ahead or get lost in the weeds. Romantic: The glue that holds a team together. May prefer talking or to wait on consensus. Visionary Handling conflict and changing minds. May prefer an audience or ignore details. Orchestrator Coordinating resources on a schedule. May be overly directive without consensus. Pragmatic Making sure all the work is done. May not communicate or coordinate often. Each holds like a bulldog to details of different sorts. Strength Issues “ Doers” “ Thinkers” “ Talkers”