SMS Banking in Axis Bank

1. SMS
BANKING

2. Objectives
 SMS Banking
 Push and Pull Message
 Axis SMS Banking
 Keywords

3. What is SMS Banking?
 SMS banking is a form of mobile banking.
 It is a facility used by some banks or other
financial institutions to send messages to
customers mobile phones in the form of
alerts.

4. Push Messages
 Push messages are those that a bank sends
out to a customer's mobile phone, without the
customer initiating a request for the
information.
 Ex.: OTP, Mobile Ads., Transaction Alerts.

5. Pull Messages
 Pull messages are initiated by the customer,
using a mobile phone, for obtaining
information or performing a transaction in the
bank account.
 Ex.: account balance enquires, De-activating
a credit or debit card when it is lost or
the PIN is known to be compromised.

6. Axis SMS Banking
 Axis Bank's SMS Banking service provides
you information in two ways:
 Automatic Alerts.
 SMS Requests.

7. Automatic Alerts
 You would automatically receive alerts on
your registered mobile number for all the
transactions done through Card/s, Internet
Banking or Mobile Banking. For all other
transactions (initiated through
branch,system,cheque, etc.) you will receive
SMS alerts for transactions above for Rs.
5,000.

8. SMS Requests
 You can check your balance, go through the
last three transactions, find out the status of
your cheques and keep a tab on your demat
account balances as and when you want it. All
you have to do is send an SMS with the
specified keyword to the SMS Banking
number +919717000002 or 5676782*

9. Keywords

13. Benefits
 Safety: Every debit and credit above a certain value is
intimated to you. Stay updated on your account
transactions anywhere in the world.
 Convenience: No more queues at the ATM to check
your accounts.
 Time Saving: No traveling to branches or ATMs to
keep track of your account.
 Updates: Get automatic updates on bill payments and
scheduled payments on your cell.
 Accessibility: Avail of this service from anywhere in
the world, even on the move.