This document contains the curriculum vitae of Gautam Guha. It outlines his personal details including his name, address, qualifications and languages spoken. It then details his work experience as a Food & Beverage Manager at various resorts in India since 2006. It describes his roles and responsibilities at his current position at Eagleton - The Golf Resort since 2008. It also lists his achievements and references.
Experienced F&B Manager with Extensive Hospitality Experience
1. NAME: GAUTAM GUHA
PERMANENT ADRESS:
C/O (LATE) DR.P.B.GUHA.
HIJLI CO-OPERATIVE SOCIETY
PREM BAZAR, KHARAGPUR
WEST BENGAL.721306.INDIA
ACADEMIC QUALIFICATION:
HMCTAN FROM IIBM,PATNA 1991
B.Sc. 1988,VIDYASAGAR UNIVERSITY
CONTACTS:
MOB:9686600921 / 9880199841
E mail:guha_gautam2@rediffmail.com
guha_gautam2@yahoo.co.in
COMPUTER PROFIENCY:
MS WORD
MS EXCEL
MS POWER POINT
LANGUAGE PROFIENCY:
ENGLISH
HINDI
BENGALI
KONKANI
CIRRICULAM VITAE
Working as Food & Beverage Manager with Eagleton - The Golf Resort
Since October ‘08
"Eagleton - The Golf Resort " is known for International Standard Golf
Course (18 hole Rated as one among the top 5 Golf courses in India),
our Resort and Residential Enclave spread across 500 acres complex
with lush green environment..
It has 132 rooms of different categories namely Royal Club Suit,
Executive Club Suit,Delux Rooms and Standard Rooms. It has 09
Banquet Halls, three restaurants,one coffee shop, very very cosy
Lounge Bar. There is a theatre also along with Badminton, Tennis,
Squash facilities.
Worked as Resident Manager with The King Sanctuary Resort, from
March’08 to October’08
Is a Wildlife Resorts , located close to Rajiv Gandhi National Park,
Nagarhole,Karnataka .Set in the midst of 40 acres of mango orchards s
and other fruit bearing plants and trees. It has luxury suites and
cottages, a swimming pool, conference hall and a restaurant, bar,in-room
dining. Jungle safari into the park with wild life experts will be
the experience of life time
Worked as Food & Beverage Manager with Orange County Resort,
Coorg,from Jul’06-Dec’07 . Orange County, Coorg, build on 300-acre
plantation with the aroma of coffee and spice. There are Different
types of Cottages and private pool villas . the private pool villas are
inspired by ethnic Kodava architecture and offer the ultimate in
luxurious seclusion
There is a conference hall, bar, three restaurants, activity centre,
library and Coffee Lounge.
2. CURRENT KEY RESULT AREA (KRA):
MANAGERIAL:
PLAN, FORCAST AND BUDGET THE REVENUE AND COST FOR THE
DEPARTMENTS.
CONTINUOUSLY IMPROVE AND INNOVATE UPON PRODUCT AND
SERVICES TO ACHIEVE A LARGER MARKET SHARE AND RETAIN
REGULAR GUESTS.
FACILITATE LEARNING AND DEVELOPMENT FOR ALL THE TEAM
MEMBERS OF THE RESORT.
IMPLEMENT SYSTEMS AND PROCEDURES THAT ACHIEVE HIGHER
COST EFFICIENCY AND GUEST SATISFACTION.
PERFORMANCE APPRAISAL / MANAGEMENT OF THE STAFF IN ALL THE
DEPARTMENT
KEY RESPONSIBILITIES:
OPERATIONAL:
ENSURE THE SMOOTH DAY-TO-DAY FUNCTIONING OF THE
DEPARTMENT.
IMPLIMENT AN EFFECTIVE SYSTEM OF RECORDING GUEST HISTORY,
PREFERENCES AND OTHER GUEST RELATED DATA.
WORKING IN ASSOCIATION WITH GENERAL MANAGER IN THE AREA
OF GUEST MIX,GUEST PROFILES,EFFECT OF NEW / COMPETITION
OUTLETS ETC.
MAINTAIN CONSTANT GUEST CONTACT, BUILD RELATIONSHIPS, AND
SOLICIT FEEDBACK AND MONITOR GUEST SATSFACTION FOR THE
RESORT.
WORK WITH THE CHEF ON MENU PLANNING, PRICING AND COST
BENEFIT ANALYSIS.
PLAN AND ORGANIZE VARIOUS PROMOTIONS ON SPECIAL OCCATIONS.
REVIEW THE PROFIT AND LOSS STATEMENT OF THE DIFFERENT
DEPARTMENTS AND DRAW UP ACTION PLANS.
ENSURE THAT ALL THE OPERATIONAL STANDARDS SET FOR ALL THE
EQUIPMENTS & PROCESES ARE FOLLOWED.
MANAGE STAFF PERFORMANCE, IDENTIFY THEIR TRAINING NEEDS
AND ADDRESS THEIR GRIEVANCES AND COUNSELING ISSUE WITH THE
HELP HR DEPT.
STAY INFORMED ABOUT LOCAL, NATIONAL AND INTERNATIONAL
BEST PRACTICES / TRENDS IN HOSPITALITY INDUSTRY
ENSURE THE PROCUREMENTS OF THE BEST QUALITY RAW MATERIAL
AND COST EFFECTIVE EQUIPMENT.
REPORTING TO GENERAL MANAGER.
3. OTHER EXPERIANCES:
WORKED WITH “WHISPERING PALMS BEACH RESORT” CANDOLIM,
GOA AS F&B MANAGER FROM OCT’05 TILL MAR’06.
WORKED FOR CLUB MAHINDRA, RCI GOLD CROWN RESORT FROM
MAY 2003 –JUNE 2005 AS ASST.MANAGER FOOD AND BEVERAGE.
WORKED AS SENIOR EXCUTIVE – FOOD AND BEVERAGE AT
KENILWORTH BEACH RESORT, UTORDA. MAJORDA. GOA. INDIA, FROM
DECEMBER 2001 TILL MAY 2002.
RESTAURANT MANAGER AT ROYAL GOAN BEACH CLUB AT BENAULIM,
RCI GOLD CROWN RESORT FROM NOVEMBER 1999 TILL JANUARY 2001
AND FROM JANUARY 2003 TILL MAY 2003.
RESTAURANT MANAGER AT RENAISSANCE GOA RESORT (NOW
RAMADA CARAVELA BEACH RESORT) AND WAS LOOKING AFTER
THEIR PROFIT CENTER “AIRPORT PLAZA” FROM FEBUARY 1999 TILL
NOVEMBER 1999.
ASSISTANT MANAGER FOR GOENCHIN RESTAURANT, PROFIT CENTRE
OF HOTEL MANDOVI, PANJIM FORM JULY 1998 TILL DECEMBER 1998.
RESTAURANT MANAGER AT GOLDEN TULIP THE REGENCY GOA
DECEMBER 1996 TILL JUNE 1998.
ACHIVEMENTS:
AT EAGLETON- THE GOLF RESORT, REPONSIBLE FOR UPLIFT OF THE
RESTAURANT OPERATIONS AT THE GOLF AREA THROUGH TRAINING.
RESPOSIBLE FOR ALL THE GALA DINNER MENU MANAGEMENT,
COSTING AND COST BENEFIT ANALYSIS AT EAGLETON THE GOLF
RESORT.
EAGLETON THE GOLF RESORT INTRODUCED MANY INTERNATIONAL
COCKTAIL, APPRECIATED BY MOST OF THE MEMBERS, GOLFERS AND
THE GUESTS.
AT ORANGE COUNTY RESPONSIBLE FOR ALL THE THEME DINNER
HELD DURING MY TENURE,REDUCING GUEST COMPLAINS. STAFF
TRAINING & DEVELOPMENT.
AT MAHINDRA MANALI UNIT RESPONSIBLE FOR MAJOR UPLIFT IN
SERVICE STANDERD IN FOOD & BEVERAGE OUTLETS THROUGH ON
THE JOB TRAINING AND CLASSES AT GOA UNIT RESPONSIBLE FOR
HIGHEST BEVERAGE REVENUE FOR THE YEAR ’03-04 WHICH WAS
RECORD AND UNDERGONE WORKSHOPS RELATED TO “PCMM”.
AT MAHINDRA MUNNAR UNIT WAS PART OF THE CORE TEAM
MEMBER RESPONSIBLE FOR ISO 9001 CERTIFICATION.
RESPOSIBLE FOR ALL TIME HIGH FOOD AND BEVERAGE REVENUE AT
ROYAL GOAN BEACH CLUB AT BENAULIM.
AT AIR PORT PLAZA RESPONSIBLE FOR ORGANISING 120 PAX”SITE
DOWN GALA DINNER”OF ANTARTIC STUDY CENTRE, VASCO.
AT HOLIDAY INN RESORT, GOA,AWARDED AS THE BEST SUPERVISOR
OF THE YEAR AND LATER PROMOTED AS ASSISTANT MANAGER FOOD
AND BEVERAGE.
4. OTHER INFORMATIONS:
DATE OF BIRTH: 5TH JANUARY 1968
RELIGION HINDU
NATIONALITY INDIAN
MARITUAL STATUS MARRIED
CHILDREN SON, 04 YEARS OLD
PASSPORT NUMBER J2377082 (OLD B1416952)
REFERENCES:
MR.JAYDEEP BANERJEE.
GENERAL MANAGER.
ORANGE COUNTY RESORT,
KABINI, KARNATAKA.
CHEF PRASAD PAUL
EXECUTIVE CHEF
CIDADE DE GOA, DONA POULA, GOA.
CHEF SALIM
EXECUTIVE CHEF
CLUB MAHINDRA EMERALD PALMS,
PEDA,VARCA BEACH, GOA.
MRS.LOYOLA FERNENDES
GROUP HR MANAGER.
ROYAL GOAN BEACH CLUB, GOA.