The document frames redesigning the school-to-work transition using design thinking. It profiles a 23-year-old recently graduated industrial design student in Mexico who is looking for work. An empathy map outlines her thoughts, actions, and feelings, including difficulties finding a job that utilizes her degree and matches her interests due to lack of experience. The problem statement identifies her as a creative, team-oriented industrial designer seeking a way to start working on interesting design projects despite lacking work experience.