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stop hiring devops experts
(and start growing them)

@jezhumble
continuous delivery nyc
16 january 2014
hiring a devop
http://gun.io/blog/how-to-hire-devops/
devops

http://www.slideshare.net/jallspaw/10-deploys-per-day-dev-and-ops-cooperation-at-flickr
“the game has changed”

Andrew Shafer | @littleidea | “There Is No Talent Shortage” | http://slidesha.re/14TV4fd
but what is the game?
“I’ll tell you EXACTLY what devops means.
Devops means giving a shit about your job enough
to not pass the buck. Devops means giving a shit
about your job enough to want to learn all the parts
and not just your little world.
Developers need to understand infrastructure.
Operations people need to understand code. People
need to fucking work with each other and not just
occupy space next to each other.”
John Vincent | @lusis | http://bit.ly/12DkRhf
you can’t just hire in cultural change

http://www.cutestpaw.com/images/one-of-these-things-is-not-like-the-other/
innovation culture
we grow systems and knowledge
trust
experimentation / improvisation
safe to fail
how well do we cultivate knowledge?
not very effective
training
buying tools
creating a “devops team”
hiring people
fragile
resilient

http://www.flickr.com/photos/scjody/4628723629/
antifragile
antifragile
"We acquire the strength we have overcome."
-- Ralph Waldo Emerson, The Conduct of Life
!

“From life's school of war: what does not kill me
makes me stronger.”
-- Friedrich Nietzsche, Twilight of the Idols
high trust culture

Westrum, “A Typology of Organizational Cultures”, Qual Saf Health Care 2004; 13 (Suppl II):ii22-ii27
cynefin

-- Dave Snowden
retrospective prime directive
“Regardless of what we discover, we
understand and truly believe that
everyone did the best job they could,
given what they knew at the time, their
skills and abilities, the resources
available, and the situation at hand.”
-- Norm Kerth
Dan Milstein | @danmil	

http://www.slideshare.net/danmil30/how-to-run-a-postmortem-with-humans-not-robots-velocity-2013
game days
simian army

http://diannemarsh.com
organizational change?

http://www.flickr.com/photos/rob_swystun/8098060445/
improvement kata
improvement kata
What is the target condition? (The challenge)
What is the actual condition now?
What obstacles are preventing you from reaching it?
which one are you addressing now?
What is your next step? (Start of PDCA cycle)
When can we go and see what we learned from
taking that step?
improvement kata
jesse’s rule

“don’t fight
stupid,
make more
awesome”
Jesse Robbins, Co-founder, Opscode @jesserobbins
what does devops mean?
“when confronted with the question, ‘Are you a
DevOps?’ I answered the only way I knew how.
Someone was asking me not whether I was qualified
to fill a role, but whether I believed in a movement.
Whether flow was of the utmost importance.
Whether communication was more important than
silos. ‘Of course not, are you an Agile?’”

Dave Mangot | @davemangot | http://bit.ly/16YHqu3
takeaways
devops is a mindset, not a tool or a team or a role
innovation is in your culture, not a product
innovation culture doesn’t punish failure
you can’t innovate with command and control
go forth and make awesome!
resources
DLOQ: http://www.partnersforlearning.com/questions2.asp
Sahota, An Agile Adoption and Transformation Survival Guide http://www.infoq.com/
minibooks/agile-adoption-transformation
Game Days: http://queue.acm.org/detail.cfm?id=2371297
Google DiRT: http://queue.acm.org/detail.cfm?id=2371516
Netflix culture: http://slideshare.net/reed2001/culture-1798664
BOOKS
Schneider, The Reengineering Alternative
Kotter, Leading Change
Taleb, Antifragile
questions
@jezhumble | jez@thoughtworks.com
http://continuousdelivery.com/
!

ThoughtWorks is hiring! (ironically)
http://join.thoughtworks.com/
!

Australia | Brazil | Canada | China
Germany | India | Singapore | South Africa
Uganda | UK | USA

© 2014 ThoughtWorks, Inc.

Pre-order my new book!	

http://amzn.to/1f7UkbV

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