The document discusses key issues to consider when reviewing cloud computing contracts. It identifies four main issues to look for: whether sales promises match the terms of the contract and service level agreement, where data will be stored and what would happen if it was lost or leaked, if service credits are the sole remedy for outages or failures, and whether users can easily terminate the contract and migrate their data and systems. The document also provides eight lessons for reviewing cloud contracts, such as protecting data, ensuring the cloud service is resilient, understanding limitations and exclusions of the service level agreement, and fully reading the terms of the contract.

1. www.dmhstallard.com DMH Stallard LLP
Getting your cloud
contracts right
dmhstallard.com

2. www.dmhstallard.com DMH Stallard LLP

3. www.dmhstallard.com DMH Stallard LLP
All you need for the
cloud
No point reading the
contract. It’s not
negotiable anyway…
+
=

4. www.dmhstallard.com DMH Stallard LLP
Do sales promises
match terms of
contract & SLA?
Where is your data
& what if lost /
leaked?
Reach the cloud safely:
4 issues to look for in
the contract

5. www.dmhstallard.com DMH Stallard LLP
Are service credits
the “sole &
exclusive” remedy?
Can you terminate
and migrate?
Reach the cloud safely:
4 issues to look for in
the contract

6. www.dmhstallard.com DMH Stallard LLP
Key lessons
1. Protect your data
2. Is your cloud resilient?
3. Will the SLA protect
your business?
4. Read the exclusions and
limitations
5. Local law, local storage
6. Any accreditations?
7. Migration
8. Read the contract!
frank@thecloudlawyer.net
@frjennings

7. www.dmhstallard.com DMH Stallard LLP
Key lessons
1. Protect your data
2. Is your cloud resilient?
3. Will the SLA protect
your business?
4. Read the exclusions and
limitations
5. Local law, local storage
6. Any accreditations?
7. Migration
8. Read the contract!
frank@thecloudlawyer.net
@frjennings