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Presentation completa [modalità compatibilità]

  1. 1. Twinning Project MN 10 IB OT 01“Strengthening administrative capacities in information society” Project Implementation Podgorica, 17 October 2012 1
  2. 2. COMPONENT 1 Strengthening the Information Society Legal Framework in accordance with the EU AcquisPodgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 2
  3. 3. Component 1: Strengthening the Information Society Legal Framework in accordance with the EU Acquis1.1 Assessing a legislative framework for the Information Society Services1.2 Relevant amendments on existing Laws concerning Electronic Communication and relevant sub-laws prepared (including rules, procedures and standards for the implementation)1.3 Definition of manual for Inspection procedures - within the Ministry for Information Society and Telecommunications - in accordance with the existing legislation.1.4 Training courses for Inspectors which ensures proper implementation of legislation (workshops, study trips, panel discussions) prepared and implementedTEAM: CSI-Piemonte, eGovernance Accademy Podgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 3
  4. 4. Component 1: approach and methodology In the dynamics of the Project, Component 1 will be required to provide an autonomous output, as well as to support other components, especially the Component 3 Component 1 will provide a complete gap analysis of the legal framework based on the MIS Strategy (2009) compared to the EU acquis communitaire The gap analysis will be compared to the state of implementation in some major EU Countries, in order to apply some best practices in Electronic communications, information security, IS Management, electronic signature, electronic trade, etc. The results of the benchmark will be immediately shared to achieve a wide knowledge among the beneficiary institution staffPodgorica, October 17 2012 Twinning Project– MN 10 IB OT 01
  5. 5. Component 1: approach and methodology The assessment of the legislative framework will be a precondition to select priorities in amending sub laws and procedures, according to the instructions of beneficiary staff. To choose the priorities may be useful to perform a light SWOT analysis The reformed regulatory framework (legislation, sub-laws and procedures) shall be subjected to a PDCA cycle in a sample of areas chosen by the beneficiary. Analysing the remaining gap between the implementation of the new framework and the “best expected” will provide some indicators to measure the work done by the Component The indicators will measure the new output in terms of effectiveness and efficiency improvement: the indicators will become an integral part of the manual for inspectors, who will be trained in accordance with the ContractPodgorica, October 17 2012 Twinning Project– MN 10 IB OT 01
  6. 6. ACTIVITY 1.1 Assessing legislative framework for the information society services BENCHMARKS: Comprehensive report on Information Society Services (ISS) legal framework based on Strategy for Information Society Development in Montenegro 2009-2013 – issued by MIS in 2009 including gap analysis and comparative analysis with other Countries. IMPLEMENTATION: 1st quarterPodgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 6
  7. 7. ACTIVITY 1.2 Relevant amendments on existing Laws concerning Electronic Communication and relevant sub-laws prepared BENCHMARKS: Report describing Law and relevant sub-laws (Official Journal of Montenegro No. 50/08) amendments regarding Electronic Communications and Postal Services articles produced Comprehensive report describing rules, procedures and standard definition in matter of information security, information system management, electronic signature, electronic trade, electronic document (based on the Official Journal of Montenegro No. 55/03i 31/05, No 80/04, No 49/07, No 14/2000, No 5/08) IMPLEMENTATION: 2nd quarterPodgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 7
  8. 8. ACTIVITY 1.3 Definition of manual for Inspection procedures - within the Ministry for Information Society and Telecommunications - in accordance with the existing legislation. BENCHMARKS: Inspection procedure Manual-book describing Telecommunications inspections procedures in accordance with the existing legislation (based on the Official Journal of Montenegro number 50/08) IMPLEMENTATION: 3rd quarterPodgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 8
  9. 9. ACTIVITY 1.4 Training courses for Inspectors which ensures proper implementation of legislation (workshops, study trips, panel discussions) prepared and implemented BENCHMARKS: Training on Inspection procedures addressed to Inspectors and Inspectors’ trainers; at least 2 (two) Inspectors (representing 100% of the staff in charge of this task) trained IMPLEMENTATION: before the end of the 10th month.Podgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 9
  10. 10. Component 1: study visit Location: Estonia (Tallinn) Focus: present the experience of Estonia in developing e-governance, ICT Policy and Legal Framework on Information Society and in building a digital territory including innovative services, with particular reference to: – Estonian e-governance and ICT Policy – ICT Strategic Planning and Management in Theory – The role of the national parliament in Information Society development – Legal Framework on Information Society – Publishing governmental data and legal databases: online Official Journal – Cyber security: policy development and implementation – Personal data protection: principles, legislative framework and implementation – e-Government in Justice – Practical casesPodgorica, October 17 2012 Twinning Project– MN 10 IB OT 01
  11. 11. COMPONENT 2 Raising the level of awareness about Information Society Services among the most relevant stakeholdersPodgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 11
  12. 12. Component 2: Raising the level of awareness about Information Society Services among the most relevant stakeholders Activity 2.1: Adoption of a list of indicators (MONSTAT) to measure thedevelopment level (quantitative and qualitative) of Information Society Servicesin Montenegro Activity 2.2: Definition of a methodology for evaluation and monitoring ofsuggested indicators and preparation of a user manual Activity 2.3: Preparation of the plan for long term promotion of the InformationSociety Services Activity 2.4: Organization of a promotional pilot project to describe theimportance of information society Activity 2.5: Preparation and implementation of training programs with anemphasis on increasing promotional skills for the public Servant dealing withthe promotion of Information Society (workshops, study trips, paneldiscussions) Podgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 12
  13. 13. Component 2: approach and methodology This component will contribute to achieve the objective of the project through the transfer of know-how to the beneficiary institution staff. In particular, the component will consist of two main blocks of activities described as follows: 1) The experts will analyse all the indicators which will be provided through MONSTAT. Definition of the methodology for the evaluation and monitoring of suggested indicators. It will follow the preparation of user manuals in order to improve the selected indicators 2) Promotion of the Information Society Services in Montenegro through the: Definition of the plan for medium-long term promotion Promotional pilot project to describe importance of information society Organization and implementation of training programs addressed to the Ministry Civil Servants involved in Information Society promotional activitiesPodgorica, October 17 2012 Twinning Project– MN 10 IB OT 01
  14. 14. Activity 2.1: Adoption of a list of indicators (MONSTAT) to measure the development level (quantitative and qualitative) of Information Society Services in MontenegroExamination of the list of indicators useful for monitoring the process of ICT development in view of the following categories: Government Institutions Enterprises CitizensIn order to define: Data collection methodologies Data visualization and Data disseminationBENCHMARKS:Complete list of indicators (in accordance with the Official Report of MONSTAT) aimed at evaluating the Information Society development analyzed and adoptedIMPLEMENTATION: 1st quarter Podgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 14
  15. 15. Activity 2.2: Definition of a methodology for evaluation and monitoring of suggested indicators and preparation of a user manual We will work at the definition of a methodology through: Surveys Recovery and re-use of already existing databases We will define The time frame during which data will be collected and elaboratedBENCHMARKS:Guidelines and user manual to define evaluation procedures through the adoption ofMONSTAT indicatorsIMPLEMENTATION: 2nd quarter Podgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 15
  16. 16. Activity 2.3: Preparation of the plan for long term promotion of the Information Society ServicesThis component will lead to the drawing up of a plan aimed the identification Key stakeholders Activities to be implemented which can best reach the different target groups like for example: Associations of citizens (consumer associations, trade unions, professional skills associations) Disadvantaged groups Non-majority groupsBENCHMARKS:Report describing an Information Society Promotion PlanIMPLEMENTATION: 3rd quarter Podgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 16
  17. 17. Activity 2.4: Organization of a promotional pilot project to describe the importance of information societyThe pilot project will be drawn up taking in mind: The European Commission Europe 2020 – Europes growth strategy - in particular the flagship initiatives “Digital Agenda for Europe” and “Smart growth” IPA funding which prepares pre-accession countries to comply with the “Acquis Communautaire” To prepare Montenegro for the future use of Structural Funds (especially for the part related to the National tasks in the implementation of the “Digital Agenda for Europe”)BENCHMARKS:Report describing activities, timelines and expected results of the Pilot Project for thepromotion of information society.IMPLEMENTATION: 4th quarter Podgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 17
  18. 18. Activity 2.5 Preparation and implementation of training programs with to increase the promotional skills for the public Servant dealing with the promotion in IS (workshops, study trips, panel discussions)An interactive training will be delivered in order to prepare the beneficiary staff in drawing up and implement a communication and awareness campaign in order to underline the importance of e-government to the different target groups.BENCHMARKS:Training on Information Society Services awareness raising addressed to CivilServants, in order to increase their capacity of analysing and monitoring MONSTATindicators within Montenegro ISS framework.; at least 5 (five) Civil Servants(representing 100% of the staff in charge of this task) trainedOne study visit in RomeIMPLEMENTATION: 3rd quarter Podgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 18
  19. 19. COMPONENT 3 Framework and Standards definition for e-government servicesPodgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 19
  20. 20. Component 3: Framework and Standards definition for e-government services 3.1 Preparation the measures aimed to promote research and development processes of ICT in public sector. 3.2. Definition of the set of minimum standards for interoperability based on comparative experiences of other Countries. 3.3 Identifying, monitoring and analyzing of the fields, functions and processes of eGovernment services. 3.4 Prepare and implement training programmes targeted to the staff of department on Interoperability framework implementation and e -government services. 3.5 Definition of standards and procedures for Montenegro eGovernment Portal: Assessment of existing portal including a feasibility study for further development.Podgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 20
  21. 21. Component 3: approach and methodology To propose number of measures to promote and support the R&D process of ICT To conduct a comparative analysis about experiences of interoperability framework based on the European ISA program- "Interoperability Solutions for European Public Administrations" To prepare the questionnaire to analyze the situation regarding eGovernment organization, regulations and technical environment. To identify and analyze fields, functions and processes of sample e- Government services (using user-centric approach). To formulate the training plan and implement the training based on the training needs assessment. To assess the existing e-government portal, including feasibility study for further development.Podgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 21
  22. 22. ACTIVITY 3.1 Preparation the measures aimed to promote research and development processes of ICT in public sector. BENCHMARKS: Report describing a strategy to promote R&D activities in the field of ICT in the Public Sector elaborated. IMPLEMENTATION: 1st quarterPodgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 22
  23. 23. ACTIVITY 3.2Definition of the set of minimum standards for interoperability based on comparative experiences of other Countries. BENCHMARKS: Comparative analysis about experiences in the interoperability framework in the field of eGovernment performed. IMPLEMENTATION: 2nd quarterPodgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 23
  24. 24. ACTIVITY 3.3 Identifying, monitoring and analyzing of the fields, functions and processes of eGovernment Services BENCHMARKS: Technical analysis on governmental electronic services and basic specification requirements aimed at defining ToR for Enterprise Service Bus performed. IMPLEMENTATION: 2nd quarterPodgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 24
  25. 25. ACTIVITY 3.4Prepare and implement training programme targeted to the staff of department on Interoperability framework implementation and e -government services. BENCHMARKS: Training on the Interoperability Framework in all its aspects addressed to ICT specialist of MIS organized and implemented. At least 4 (four) public servants of the Ministry (representing 40% of the staff in charge to develop and maintain e-government services) trained. IMPLEMENTATION: 4th quarterPodgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 25
  26. 26. ACTIVITY 3.5 Definition of standards and procedures for Montenegro eGovernment Portal: Assessment of existing portal including a feasibility study for further development BENCHMARKS: Assessment of the existing e-Government Portal and analysis of the EU best practises, including feasibility analysis for further developments accomplished IMPLEMENTATION: 4th quarterPodgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 26
  27. 27. COMPONENT 4 Strengthening the infrastructure capacity for the implementation of the Information Society ServicesPodgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 27
  28. 28. Component 4: Strengthening the infrastructure capacity for the implementation of the Information Society Services4.1 Support to information system needs analysis of the Ministry and other different state institutions directly targeted by the Strategy for Information Society Development 2009 – 20134.2 Optimization and planning for enlargement and maintenance of the Government information system and information society services;4.3 Prepare and implement training programs for the staff for informatics infrastructure4.4 Assessment of the existing infrastructure and definition of a set of policies and procedures for Disaster and Recovery Sites managementTEAM: CSI-PiemontePodgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 28
  29. 29. Component 4: approach and methodology Analysis of of the current situation of Montenegro in relation to the information society, in order to have a clear starting picture starting from “Strategy for Information Society Development 2009 - 2013” document MS and the BC experts will foresee consultations with market players (public and private bodies) and surveys on citizens, businesses and Public Administrations in order to understand the state of penetration of the use of ICT in Montenegro, in accordance with what has been achieved in activities 2.1 and 2.2 Support the optimisation and plan for enlarging and maintaining the Government information system and Information Society services. Starting point of the approach is the output of activity 4.1 by using the defined methodologies of the activities 2.1 and 2.2.Podgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 29
  30. 30. Component 4: approach and methodology The training program should ensure that the MIS staff get exposed to various and efficient training methods. In order to optimise the infrastructure capacities for the implementation of the information society services of the MIS staff, the training program will be implemented during the study trips that are foreseen in activities 2.5 and 3.4. The digital divide is a complex phenomenon involving infrastructure and service alike; the network is fundamental to allow Public Administrations to supply services. Once a preliminary assessment of the Disaster Recovery infrastructure, and after a careful analysis of technical requirements, system features and user functionalities, have been carried out, the group of Experts involved in this activity will define, together with the Beneficiary’s responsible officer, all the relevant policies and procedures. These activities will be performed taking into account all most renowned principle of security and in accordance with the EU standards ensuring a smooth management of the infrastructure.Podgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 30
  31. 31. ACTIVITY 4.1 Support to information system needs analysis of the Ministry and other different state institutions directly targeted by the Strategy for Information Society Development 2009 – 2013BENCHMARKS:Information Society technical assessment and needs’ analysis aimed at defining actions concerning Information Society development (based on Strategy for Information Society Development 2009 – 2013 issued by MIS) addressed to different State stakeholders performed within the 2nd quarterIMPLEMENTATION:August – December 2012Podgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 31
  32. 32. ACTIVITY 4.2Optimization and plan for enlargement and maintenance of the Government information system and information society servicesBENCHMARKS:Strategic plan in matter of Government Information System maintenance andoptimization (based on Strategy for Information Society Development 2009 – 2013issued by MIS) elaborated during the 3rd quarter.IMPLEMENTATION:January – March 2013 Podgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 32
  33. 33. ACTIVITY 4.3 Prepare and implement training programs for the staff of department for informatics infrastructureBENCHMARKS:Training on Information Society Services management and maintenance; at least 4(four) Civil Servants (representing 10% of the staff in charge of managing thetechnological infrastructure of information society services) trained within the end ofthe ProjectIMPLEMENTATION:February – July 2013 Podgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 33
  34. 34. Component 4: study visit Location: Italy (Torino) Focus: The study visit focuses on presenting the experience of the Piedmont Public Administrations in developing the regional broadband strategy and in building a digital territory, including the implementation of innovative services. During the study visit the MS Twinning partnership will organize specific sessions for the staff of MIS Department for informatics infrastructure, in order to present several experiences such as: – WI-PIE Programme: the experience of broadband in the Piedmont area: ICT Observatory Network installations in urban (Turin) and rural areas Installation in mountain huts of antennas and connections B3-Regions project: broadband good practices and economic investment models at EU level. – CSI-Piemonte: Server Farm and Disaster Recovery Centre ICT model for the public data management, re-use of Public Sector Information (PSI) and software, Open Data policyPodgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 34
  35. 35. Component 4: study visit … CSI-Piemonte : Demonstrations of the use of the network in different sectors (civil protection, agriculture management, services to citizens, services to business and health) Piedmont model of web-based applications and services: Regional eGovernment portal (http://www.sistemapiemonte.it/), the user-centred approach of the Turin Municipality for web services, eDemocracy services of the Regional Council Electronic document management system (dematerialization), dematerialisation and Piedmont Regional Council web services Unified Platform for the management and distribution of public financing to applying SMEs, public administrations and citizens Innovation clusters.Podgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 35
  36. 36. ACTIVITY 4.4Assessment of the existing infrastructure and definition ofa set of policies and procedures for Disaster and Recovery Sites managementBENCHMARKS:Report describing policies to be undertaken within Disaster and Recovery strategy,addressed to improve the high availability of the MIS IT data center, prepared withinthe first quarterIMPLEMENTATION:August – October 2012 Podgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 36
  37. 37. Thank you for your attentionPodgorica, October 17 2012 Twinning Project– MN 10 IB OT 01 37

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