Improving Customer Experience with New High-Capacity Hand Towel System
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Essity is a leading global hygiene and health company dedicated to improving well-being through products and solutions, essentials for everyday life. Sales are conducted in approximately 150 countries under the leading global brands TENA and Tork, and other strong brands, such as JOBST, Leukoplast, Libero, Libresse, Lotus, Nosotras, Saba, Tempo, Vinda and Zewa.
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Improving Customer Experience with New High-Capacity Hand Towel System
- 3. Essity Internal Tork Customers Around the World January 2018 Essity, Tork & Amazon4 EmpireStateBuilding WembleyStadium MadridZoo LegolandDenmark GothenburgAirport New York, NY, USA London, UK Gothenburg, SwedenBillund, DenmarkMadrid, Spain
- 4. Essity Internal ConsumerReports 73%of consumers complain about dirty or ill-equipped restrooms 1 in 3guests who avoid going to the washrooms limit how much they eat and drink to do so #1Dirty and crowded washrooms are the no. 1 issue for guests at high traffic venues. DimensionalResearch 90%of consumers say that positive online reviews influence their buying decisions 3 in 4office workers believe poor office hygiene indicates that the employer doesn’t care about them. 94%of U.S. adults would avoid a business in the future if they encounter a dirty restroom. of people said that an unhygienic washroom reflects badly on a company’s brand99% Harrisinteractive
- 5. Essity Internal Current High Capacity Systems
- 6. Essity Internal Current Challenges Broken Battery Powered Dispensers Tabbing/ Paper on the floor Empty Dispensers Overstuffed Dispensers Long Lines Towels on counters
- 7. Essity Internal Tork PeakServe claims 35% More capacity 600 More guests served 250% More hand towels X2 Carry double the towels 3 sec Quicker than jet air dryers 1/2 Cut refill time in half Tork PeakServe® Continuous® Hand Towel System27 October, 2019
- 8. Essity Internal More flexibility means more time to clean Top up when it suits you with up to 600 more guests served between refills* Double the towels you can carry as they’re compressed by 50%* Cut refill time in half with over 2000 towels per dispenser* – highest capacity on the market Ease of mind, fast refilling and no worries cause you can handle the crowds, thanks to ergonomic bundles that you can grab with one hand and which are certified by the SRA as easy-to-use *Compared to Tork Universal refills and folded towel dispenser 552000. Tork PeakServe® Continuous® Hand Towel System27 October, 2019
- 9. Digital Slide showing technology – prepping for EasyCube Digital Technologies
- 10. Essity Internal
- 11. Essity Internal How it works Harnessing real-time information about cleaning needs 1 2 3 Sensors in buildings measure visitor traffic and refill levels in real-time Providing digital cleaning plans and real-time information about cleaning needs Cleaning statistics and KPIs to manage, follow up and optimize resources for increased efficiency
- 12. Essity Internal
- 13. Essity Internal