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First Quarter 2008
    May 8, 2008




1
Forward-looking statements
    โ€œSafe Harborโ€ Statement under the Private Securities Litigation Reform Act of 1995:


    Various statements contained in this document constitute โ€œforward-looking statementsโ€ as that term is defined under the
    Private Securities Litigation Reform Act of 1995. Words like โ€œbelieve,โ€ โ€œanticipate,โ€ โ€œshould,โ€ โ€œintend,โ€ โ€œplan,โ€ โ€œwill,โ€
    โ€œexpects,โ€ โ€œestimates,โ€ โ€œprojects,โ€ โ€œpositioned,โ€ โ€œstrategy,โ€ and similar expressions identify these forward-looking
    statements, which involve known and unknown risks, uncertainties and other factors that may cause our actual results,
    performance or achievements or industry results to be materially different from those contemplated, projected,
    forecasted, estimated or budgeted, whether expressed or implied, by these forward-looking statements. These factors,
    among others, include: (1) the ability to compete with a range of other communications and content providers; (2) the
    ability to manage customer churn; (3) the continued right to use the Virgin name and logo; (4) the ability to maintain and
    upgrade our networks in a cost-effective and timely manner; (5) possible losses in revenues due to systems failures; (6)
    the ability to provide attractive programming at a reasonable cost; (7) the ability to control unauthorized access to our
    network; (8) the effect of technological changes on our businesses; (9) the reliance on single-source suppliers for some
    equipment, software and services and third party distributors of our mobile services; (10) the ability to achieve our
    business plans; (11) the ability to fund debt service obligations through operating cash flow; (12) the ability to obtain
    additional financing in the future and react to competitive and technological changes; (13) the ability to comply with
    restrictive covenants in our indebtedness agreements; and (14) the extent to which our future cash flow will be sufficient
    to cover our fixed charges.


    These and other factors are discussed in more detail under โ€œRisk Factorsโ€ and elsewhere in Virgin Mediaโ€™s Form 10-K
    filed with the SEC on February 29, 2008, as amended, and Virgin Mediaโ€™s 10-Q to be filed with the SEC on or about
    May 9, 2008. We assume no obligation to update our forward-looking statements to reflect actual results, changes in
    assumptions or changes in factors affecting these statements.


2
Neil Berkett, CEO




3
Q1 progress

                                  Strategic progress
                                            4 to 10Mb upgrade; 50Mb launch at end of year
       Lead next generation broadband
                                                       Strong quality of service

                                                 Enhanced VOD with iPlayer launch
       Lead on-demand TV revolution
                                                       Growing VOD usage


                              Operational progress
                                                  Lowest churn since 20041: 1.2%
               Reduce churn


                                               Cross-sell and up-sell stabilizing ARPU
        Effectively manage backbook


                                             88k on-net broadband, 59k contract mobile,
            Strong RGU net adds
                                                   37k TV & 29k on-net telephony


                                                     Decline in overhead costs
          Rightsizing business to
                                                     due to integration savings
        maximize long-term cashflow

4                                                                   1 - Pro forma for cable merger in March 2006
Focus on quality customer growth

            RGU net adds (โ€˜000s)                                                                                    Triple play %
                                                                Customer net adds (โ€˜000s)
                                                                                    24
                                                                            13
                                                                                              5
                                  272
                                                                                                                                           51.3%
                                                                                                                                 49.5%
                                          204
                          187                                                                                            47.0%
                                                                                                                45.2%
    145                                                                                                42.9%

                                                         (47)
                59

                                                                    (70)
                                                        Q1-07      Q2-07   Q3-07   Q4-07    Q1-08      Q1-07    Q2-07    Q3-07    Q4-07    Q1-08
    Q1-07   Q2-07         Q3-07   Q4-07   Q1-08




            โ€ข        Continued strong RGU net adds
                      โ€“     lower than Q4-07 due mainly to seasonally lower gross adds
                      โ€“     Q1-08 affected by forced disconnection of 32,600 ex-NTL Freedom off-net RGUs
            โ€ข        Third sequential quarter for positive customer net additions
            โ€ข        Record triple-play penetration of 51.3%
                                                Note: RGUs include on-net, off-net and contract mobile. Customer numbers are cable on-net only.
                                                Triple play is % of on-net customers who take all three TV, phone and broadband services
5
Sharp decline in cable churn
                                                                       Monthly churn1
                                                                                1.8%                       1.8%
                                                                                         1.7%                       1.7%
                                                                                                  1.6%
                                            1.5%                       1.5%
                                   1.4%              1.4%                                                                     1.4%
                         1.3%                                 1.3%
                                                                                                                                        1.2%
                           Q1-05

                                    Q2-05

                                             Q3-05

                                                      Q4-05

                                                               Q1-06

                                                                        Q2-06

                                                                                 Q3-06

                                                                                          Q4-06

                                                                                                   Q1-07

                                                                                                            Q2-07

                                                                                                                     Q3-07

                                                                                                                                Q4-07

                                                                                                                                         Q1-08
    โ€ข   Churn declines reflect a range of operational improvements
         โ€“   Consumer billing system integration
         โ€“   Enhanced product reliability and first time resolution
         โ€“   Improving Value for Money
         โ€“   Better credit control
    โ€ข   One third of churn relates to movers, which is seasonal and is higher in Q2 and Q3
         โ€“   Typical Q1 to Q2 increase in churn is c20bp
6                                                                                                                            1 Pro forma for cable merger in March 2006
Stabilized Cable ARPU

                                          Monthly cable ARPU

                              ยฃ42.75   ยฃ42.16             ยฃ42.24   ยฃ41.91
                                                ยฃ41.55




                              Q1-07    Q2-07     Q3-07    Q4-07     Q1-08
    โ€ข   Q1 ARPU movement
         โ€“   expected non-recurrence of approximately 20p benefits for high telephony usage and PPV
             sporting events in Q4-07
         โ€“   continued shift of existing customers to lower priced bundles partly offset by cross-sell and up-sell
    โ€ข   Price rises on June 1st anticipated to benefit Q3 ARPU
         โ€“   increase standard bundled prices by ยฃ1 and โ€œXLโ€ TV pack price by ยฃ1.50
    โ€ข   On track to measurably grow lifetime value of customer base in 2008

7
Strong on-net broadband net additions

                                            โ€ข   Improving tier mix due to speed increases
      On-net broadband net adds (000s)
                                                 โ€“     80% more subscribers on top tier than a year ago


                                            โ€ข   Continued strong net adds driven by:
                                                 โ€“     Compelling value bundles
                                                 โ€“     Reduced churn
                                                 โ€“     Reputation for quality
                    116
                            106
                                            โ€ข   Cable delivers a higher proportion of the advertised
     88                              88
                                                speed versus DSL
             46                                  โ€“     Came top of BroadbandChoices.co.uk most recent
                                                       speed test across all tiers1
                                                 โ€“     Also came top of Broadband-Expert.co.uk most recent
    Q1-07   Q2-07   Q3-07   Q4-07   Q1-08
                                                       speed test for the 2Mb and 16Mb+ tiers2



                                                     1 BroadbandChoices.co.uk, March 2008
                                                     2 Broadband-Expert.co.uk, speed test carried out in Feb-March 2008
8
Broadband advantage: quality, speed &
    economics
                                                            โ€ข   Demand for bandwidth increasing rapidly
           Virgin Media Traffic Growth1
                                                                 โ€“   iPlayer, iTunes, social networking sites etc
                    71%                                          โ€“   Bandwidth using devices e.g. game consoles
                                            8.12GB
                   growth
                                                            โ€ข   Cable ahead in bandwidth delivery
                                                                 โ€“   Virgin will offer 2, 10, 20 and 50Mb by end โ€˜08
    4.74GB
                                                                 โ€“   DSL has peak usage bandwidth constraints
                                                                     even after BT 21CN completed
                                                                 โ€“   Wireless broadband faces significant speed,
              Feb-07              Apr-08                             quality and cost challenges
         DSL & Cable speed availability2
                                                            โ€ข   Docsis 3.0 can deliver well over 50Mb
                                    100%
                                                                 โ€“   Requires modest capex within guidance
                                                                 โ€“   Will triple 8Mhz channels devoted to
                                                                     broadband through analogue migration
       50%
                                                                 โ€“   Migration of 20Mb customers to Docsis 3.0
                                                                     improves quality for 2 and 10Mb subs
                            10%
                                                            โ€ข   Analogue switch-off will free up substantial
                                                                bandwidth for higher speeds
     6.3 - 9.3Mb       12.1 - 16.2Mb            20Mb
                                               VMED
           BT 21CN ADSL 2+                                                          1 Average monthly download volume per customer
                                           moving to 50Mb
            speed estimates                                                         2 Speed availability within footprint
9                                             in 08/09
Enriched TV content and capability


                  TV net adds (000s)                        V+ base (000s)                          Monthly VOD views (m)
                                                                                                                              36
                                   61                                                                                 33
                                                                                    364

                                                                                                              23
                                                                            262
                                          37                                                          20
      36
                                                                    190
                                                                                             14
                                                            167
                          20
                                                    114

                  2

     Q1-07    Q2-07       Q3-07   Q4-07   Q1-08                                             Q1-07    Q2-07   Q3-07   Q4-07   Q1-08
                                                    Q1-07   Q2-07   Q3-07   Q4-07   Q1-08



       โ€ข     Continued strong performance in TV
       โ€ข     Acquisition marketing focused on higher tiers, ~50% base now taking TV XL
       โ€ข     Strongest quarterly DVR growth ever with 102k net adds
              โ€“       Significant growth and churn saving potential - DVR penetration still only 11%

       โ€ข     VOD usage growing, content and capability differentiates and reduces churn
       โ€ข     Launched BBC i-player on VOD offering hundreds of hours of BBC catch-up content
10
Continued success in contract mobile

                                                             Cumulative contract customer base (000s)1
                  Contract net adds (000s)




                                              59
           54       53
                                    48                                                                       436
                                                                                                     376
                                                                                             329
                                                                                     299
                            30
                                                                             246
                                                                     192
                                                              121
                                                     96

          Q1-07    Q2-07   Q3-07   Q4-07     Q1-08   Q2-06   Q3-06   Q4-06   Q1-07   Q2-07   Q3-07   Q4-07   Q1-08




      โ€ข     Strong contract growth driven by cross-sell to cable customers
      โ€ข     Contract grown from 2% to 10% of mobile customer mix since acquisition
      โ€ข     Contract customers have 3x higher lifetime value than prepay
                โ€“ lower churn and higher ARPU
      โ€ข     Cross-sell to cable improves value for customers and reduces acquisition cost

11
Prepay enhancement initiatives

                     Prepay net adds (000s)                                   Mobile OCF (ยฃm)

                                        13
                                                                         33         32
                                                                27
                              (14)
                                                                                                18    17


                     (99)
            (116)
                                                  (128)
           Q1-07     Q2-07   Q3-07    Q4-07       Q1-08        Q1-07    Q2-07     Q3-07    Q4-07     Q1-08



     โ€ข    Prepay subscribers and ARPU impacted by churn and lower usage
     โ€ข    Q1-08 Mobile OCF of ยฃ17m
           โ€“   down versus Q1-07 due to higher handset costs and increased โ€œin-bundleโ€ texts & minutes
     โ€ข    Prepay and Mobile OCF enhancement initiatives
           โ€“   Improved customer value proposition
           โ€“   Sales channel optimization
           โ€“   Proactive approach to retentions

12
Business Services

                                   Business revenue (ยฃm)                          Year-on-year change %

                     163                                           163
                                                      160                 161           Total -1%
                                  156


                     122                                            120   116
                                                      117                               Other -5%
                                  113




                                                                           45
                                  43                  43            43
                      41
                                                                                     Retail data +9%

                    Q1-07        Q2-07            Q3-07           Q4-07   Q1-08

                                        Retail Data    Other Business

        โ€ข   Retail data strategy showing positive results
             โ€“   Continue to see a mix shift from voice to data
        โ€ข   Other business revenue decline in 2008
             โ€“   Terminal 5 contract to finish in Q2-08; low margin, no material impact on OCF
             โ€“   Wholesale revenue expected to fall due to ISP sub base and mobile declines
        โ€ข   Retail data revenue expected to grow

13
Content

     โ€ข   VMtv revenue of ยฃ28.4m
          โ€“   up 4% on Q4-07 due to increased advertising revenue
          โ€“   down 3% on Q1-07 due to sale of international licensing business partially offset by higher
              advertising revenue
          โ€“   commercial impacts increased 11% compared to Q1-07 reflecting strong channel performance
     โ€ข   Sit-up revenue of ยฃ55.0m
          โ€“   down 37% on Q4-07 due to seasonality
          โ€“   up 7% on Q1-07 due to increased sales volumes


     โ€ข   Content OCF of ยฃ5.1m
          โ€“   up ยฃ11.4m on Q4-07 due to seasonal decrease in programming costs partially offset by seasonal
              decline in Sit-up
          โ€“   down ยฃ7.1m on Q1-07 as the prior year benefited by ยฃ7.9m for the settlement of a legal claim




14
Charles Gallagher, SVP Finance




15
Summary Income Statement & Capex
                                                        Q1-07                         Q4-07                         Q1-08

                                                             ยฃm                            ยฃm                            ยฃm
         Revenue                                         1,022                         1,051                         1,002
         Operating costs1                                   449                           492                           460
         SG&A                                               267                           238                           217
         OCF3                                               306                           321                           324
         OCF Margin2                                     29.9%                         30.5%                         32.3%

         Operating loss                                    (15)                          (18)                             (5)

         Cash capex4                                        153                           112                           125
         Accrued capex5                                     155                           140                           137
         Accrued capex / revenue                                                       13.3%                         13.7%
                                                         15.2%


     1Exclusive of depreciation; 2 OCF divided by revenue; 3 OCF is operating income before depreciation, amortization and other charges and is a
     non-GAAP financial measure; 4 Cash capex is purchase of fixed assets and purchase of intangible assets; 5 Accrued capex is fixed asset
     additions (accrual basis) and is a non-GAAP financial measure. See Appendices for reconciliations of non-GAAP financial measures to their
     nearest GAAP equivalents
16
Revenue movements


                Q1-07   Q4-07   Q1-08
                                        Key Drivers
                  ยฃm      ยฃm      ยฃm
                                        โ€ข Backbook migration impacts Consumer
     Consumer    637     622     618
                                        โ€ข Sit-up seasonally lower in Q1
     Business    163     163     161
                                        โ€ข Mobile affected by higher prepay
                                          churn and lower ARPU in Q1
     Mobile      141     152     140
     VMtv         29      27      28
     Sit-up       51      87      55
                1,022   1,051   1,002




17
Costs

     Operating Costs (excluding depreciation) ยฃm                       SG&A ยฃm

                                                        267
                                  492      460
                        454
      449                                                       245
                435                                                              238
                                                                                          217
                                                                         211




     Q1-07     Q2-07    Q3-07    Q4-07    Q1-08        Q1-07   Q2-07    Q3-07    Q4-07   Q1-08



      Key Drivers
      โ€ข     Operating costs down sequentially due to seasonal Content decline and lower
            Mobile commissions
      โ€ข     SG&A at 21.7% of revenue versus 26.1% a year ago
      โ€ข     SG&A benefits from non-recurrence of re-brand costs and integration cost savings


18
Net debt as at March 31, 2008

                                                                   At March 31,       Pro forma for         Pro forma
                                                                          2008          convertible               rate
                                                                           ยฃm                   ยฃm
                Senior Credit Facility A                                 2,337                2,076          L+1.75%
                Senior Credit Facility B                                 2,197                1,954          L+2.13%
                Senior Credit Facility C                                   300                  300          L+2.75%
                                                                                                                         3
                Senior Notes due 2014                                      768                  768            9.82%
                                                                                                                         3
                Senior Notes due 2016                                      277                  277            8.54%
                Convertible due 2016                                                            504            6.50%
                Capital Leases / Other                                       136                136

                Long Term Debt (incl. current portion)                     6,015                6,015
                Cash                                                         282                  271
                           1
                Net Debt                                                   5,733                5,744

                Net Debt / Annualized OCF2                                  4.4x                 4.4x


       โ€ข   Proceeds from Convertible notes used to prepay portion of Senior Credit Facilities
       โ€ข   Weighted average cost of debt reduced from 8.0%3 to 7.9%3 pro forma for Convertible
       Notes
       The table assumes that the senior convertible notes will be treated wholly as debt. However, we continue to review the accounting
       treatment, including the possible requirement to separately account for embedded derivatives.
       1 Net Debt is a non-GAAP financial measure. See Appendices for reconciliation of net debt to GAAP long term debt, net of current portion
       2 Annualized OCF is Q1-08 OCF multiplied by four
       3 Weighted average after taking swaps into account
19
Investment summary

      โ€ข Disciplined focus on execution driving improved
        fundamentals
      โ€ข Superior network provides significant technical,
        product and economic advantage
      โ€ข More stable competitive environment
      โ€ข Significant value in non-consumer assets




20
Q1-08 Financial Results Appendices
     May 8, 2008




21
Non-GAAP measures

     Virgin Media uses non-GAAP financial measures with a view to providing investors with a better understanding of the
     operating results and underlying trends to measure past and future performance and liquidity.


     Virgin Media evaluates operating performance based on several non-GAAP measures, including (i) operating income before
     depreciation, amortization and other charges (OCF), (ii) net debt and (iii) fixed asset additions (accrual basis). Since these
     measures are not calculated in accordance with GAAP, they should not be considered as a substitute for operating income
     (loss), long-term debt (net of current portion) and purchase of fixed assets and purchase of intangible assets, respectively.




22
Non-GAAP reconciliation


     Reconciliation of operating income before depreciation, amortization and
     other charges (OCF) to GAAP operating loss

                                                  Three months ended
        (in ยฃ millions) (unaudited)
                                                 Mar 31, Dec 31, Mar 31,
                                                   2007    2007     2008
       Operating income before depreciation,
       amortization and other charges (OCF)       305.7     321.0     324.2
        Reconciling items
         Depreciation and amortization            (309.4)   (315.9)   (324.2)
         Other charges                             (11.6)    (22.9)     (4.6)
        Operating loss                             (15.3)    (17.8)     (4.6)




23
Non-GAAP reconciliation


     Reconciliation of net debt to GAAP long term debt, net of current portion


          (in ยฃ millions) (unaudited)                  Mar 31,        Pro forma
                                                         2008    for convertible

          Net debt                                      5,733            5,744
          Reconciling items
            Cash and cash equivalents                     282              271
                                                        6,015            6,015
          Long term debt (including current portion)
          Less current portion of long term debt           32               32
          Long term debt, net of current portion        5,983            5,983




24
Non-GAAP reconciliation


     Reconciliation of fixed asset additions (accrual basis) to GAAP purchase
     of fixed assets and purchase of intangible assets

                                                        Three months ended
        (in ยฃ millions) (unaudited)
                                                     Mar 31,   Dec 31,   Mar 31,
                                                       2007      2007      2008

        Fixed Asset Additions (Accrual Basis)         154.9     140.3     137.1

        Fixed assets acquired under capital leases     (6.6)    (17.9)     (22.7)
        Changes in liabilities related to:
        Fixed Asset Additions (Accrual Basis)           4.3     (10.2)     10.6
        Total Purchase of Fixed Assets
        and Intangible Assets                         152.6     112.2     125.0
        Comprising:
        Purchase of fixed assets                      151.0     104.5     123.2
        Purchase of intangible assets                   1.6       7.7       1.8
                                                      152.6     112.2     125.0

25

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virgin media.VMED_Q12008_presentation

  • 1. First Quarter 2008 May 8, 2008 1
  • 2. Forward-looking statements โ€œSafe Harborโ€ Statement under the Private Securities Litigation Reform Act of 1995: Various statements contained in this document constitute โ€œforward-looking statementsโ€ as that term is defined under the Private Securities Litigation Reform Act of 1995. Words like โ€œbelieve,โ€ โ€œanticipate,โ€ โ€œshould,โ€ โ€œintend,โ€ โ€œplan,โ€ โ€œwill,โ€ โ€œexpects,โ€ โ€œestimates,โ€ โ€œprojects,โ€ โ€œpositioned,โ€ โ€œstrategy,โ€ and similar expressions identify these forward-looking statements, which involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements or industry results to be materially different from those contemplated, projected, forecasted, estimated or budgeted, whether expressed or implied, by these forward-looking statements. These factors, among others, include: (1) the ability to compete with a range of other communications and content providers; (2) the ability to manage customer churn; (3) the continued right to use the Virgin name and logo; (4) the ability to maintain and upgrade our networks in a cost-effective and timely manner; (5) possible losses in revenues due to systems failures; (6) the ability to provide attractive programming at a reasonable cost; (7) the ability to control unauthorized access to our network; (8) the effect of technological changes on our businesses; (9) the reliance on single-source suppliers for some equipment, software and services and third party distributors of our mobile services; (10) the ability to achieve our business plans; (11) the ability to fund debt service obligations through operating cash flow; (12) the ability to obtain additional financing in the future and react to competitive and technological changes; (13) the ability to comply with restrictive covenants in our indebtedness agreements; and (14) the extent to which our future cash flow will be sufficient to cover our fixed charges. These and other factors are discussed in more detail under โ€œRisk Factorsโ€ and elsewhere in Virgin Mediaโ€™s Form 10-K filed with the SEC on February 29, 2008, as amended, and Virgin Mediaโ€™s 10-Q to be filed with the SEC on or about May 9, 2008. We assume no obligation to update our forward-looking statements to reflect actual results, changes in assumptions or changes in factors affecting these statements. 2
  • 4. Q1 progress Strategic progress 4 to 10Mb upgrade; 50Mb launch at end of year Lead next generation broadband Strong quality of service Enhanced VOD with iPlayer launch Lead on-demand TV revolution Growing VOD usage Operational progress Lowest churn since 20041: 1.2% Reduce churn Cross-sell and up-sell stabilizing ARPU Effectively manage backbook 88k on-net broadband, 59k contract mobile, Strong RGU net adds 37k TV & 29k on-net telephony Decline in overhead costs Rightsizing business to due to integration savings maximize long-term cashflow 4 1 - Pro forma for cable merger in March 2006
  • 5. Focus on quality customer growth RGU net adds (โ€˜000s) Triple play % Customer net adds (โ€˜000s) 24 13 5 272 51.3% 49.5% 204 187 47.0% 45.2% 145 42.9% (47) 59 (70) Q1-07 Q2-07 Q3-07 Q4-07 Q1-08 Q1-07 Q2-07 Q3-07 Q4-07 Q1-08 Q1-07 Q2-07 Q3-07 Q4-07 Q1-08 โ€ข Continued strong RGU net adds โ€“ lower than Q4-07 due mainly to seasonally lower gross adds โ€“ Q1-08 affected by forced disconnection of 32,600 ex-NTL Freedom off-net RGUs โ€ข Third sequential quarter for positive customer net additions โ€ข Record triple-play penetration of 51.3% Note: RGUs include on-net, off-net and contract mobile. Customer numbers are cable on-net only. Triple play is % of on-net customers who take all three TV, phone and broadband services 5
  • 6. Sharp decline in cable churn Monthly churn1 1.8% 1.8% 1.7% 1.7% 1.6% 1.5% 1.5% 1.4% 1.4% 1.4% 1.3% 1.3% 1.2% Q1-05 Q2-05 Q3-05 Q4-05 Q1-06 Q2-06 Q3-06 Q4-06 Q1-07 Q2-07 Q3-07 Q4-07 Q1-08 โ€ข Churn declines reflect a range of operational improvements โ€“ Consumer billing system integration โ€“ Enhanced product reliability and first time resolution โ€“ Improving Value for Money โ€“ Better credit control โ€ข One third of churn relates to movers, which is seasonal and is higher in Q2 and Q3 โ€“ Typical Q1 to Q2 increase in churn is c20bp 6 1 Pro forma for cable merger in March 2006
  • 7. Stabilized Cable ARPU Monthly cable ARPU ยฃ42.75 ยฃ42.16 ยฃ42.24 ยฃ41.91 ยฃ41.55 Q1-07 Q2-07 Q3-07 Q4-07 Q1-08 โ€ข Q1 ARPU movement โ€“ expected non-recurrence of approximately 20p benefits for high telephony usage and PPV sporting events in Q4-07 โ€“ continued shift of existing customers to lower priced bundles partly offset by cross-sell and up-sell โ€ข Price rises on June 1st anticipated to benefit Q3 ARPU โ€“ increase standard bundled prices by ยฃ1 and โ€œXLโ€ TV pack price by ยฃ1.50 โ€ข On track to measurably grow lifetime value of customer base in 2008 7
  • 8. Strong on-net broadband net additions โ€ข Improving tier mix due to speed increases On-net broadband net adds (000s) โ€“ 80% more subscribers on top tier than a year ago โ€ข Continued strong net adds driven by: โ€“ Compelling value bundles โ€“ Reduced churn โ€“ Reputation for quality 116 106 โ€ข Cable delivers a higher proportion of the advertised 88 88 speed versus DSL 46 โ€“ Came top of BroadbandChoices.co.uk most recent speed test across all tiers1 โ€“ Also came top of Broadband-Expert.co.uk most recent Q1-07 Q2-07 Q3-07 Q4-07 Q1-08 speed test for the 2Mb and 16Mb+ tiers2 1 BroadbandChoices.co.uk, March 2008 2 Broadband-Expert.co.uk, speed test carried out in Feb-March 2008 8
  • 9. Broadband advantage: quality, speed & economics โ€ข Demand for bandwidth increasing rapidly Virgin Media Traffic Growth1 โ€“ iPlayer, iTunes, social networking sites etc 71% โ€“ Bandwidth using devices e.g. game consoles 8.12GB growth โ€ข Cable ahead in bandwidth delivery โ€“ Virgin will offer 2, 10, 20 and 50Mb by end โ€˜08 4.74GB โ€“ DSL has peak usage bandwidth constraints even after BT 21CN completed โ€“ Wireless broadband faces significant speed, Feb-07 Apr-08 quality and cost challenges DSL & Cable speed availability2 โ€ข Docsis 3.0 can deliver well over 50Mb 100% โ€“ Requires modest capex within guidance โ€“ Will triple 8Mhz channels devoted to broadband through analogue migration 50% โ€“ Migration of 20Mb customers to Docsis 3.0 improves quality for 2 and 10Mb subs 10% โ€ข Analogue switch-off will free up substantial bandwidth for higher speeds 6.3 - 9.3Mb 12.1 - 16.2Mb 20Mb VMED BT 21CN ADSL 2+ 1 Average monthly download volume per customer moving to 50Mb speed estimates 2 Speed availability within footprint 9 in 08/09
  • 10. Enriched TV content and capability TV net adds (000s) V+ base (000s) Monthly VOD views (m) 36 61 33 364 23 262 37 20 36 190 14 167 20 114 2 Q1-07 Q2-07 Q3-07 Q4-07 Q1-08 Q1-07 Q2-07 Q3-07 Q4-07 Q1-08 Q1-07 Q2-07 Q3-07 Q4-07 Q1-08 โ€ข Continued strong performance in TV โ€ข Acquisition marketing focused on higher tiers, ~50% base now taking TV XL โ€ข Strongest quarterly DVR growth ever with 102k net adds โ€“ Significant growth and churn saving potential - DVR penetration still only 11% โ€ข VOD usage growing, content and capability differentiates and reduces churn โ€ข Launched BBC i-player on VOD offering hundreds of hours of BBC catch-up content 10
  • 11. Continued success in contract mobile Cumulative contract customer base (000s)1 Contract net adds (000s) 59 54 53 48 436 376 329 299 30 246 192 121 96 Q1-07 Q2-07 Q3-07 Q4-07 Q1-08 Q2-06 Q3-06 Q4-06 Q1-07 Q2-07 Q3-07 Q4-07 Q1-08 โ€ข Strong contract growth driven by cross-sell to cable customers โ€ข Contract grown from 2% to 10% of mobile customer mix since acquisition โ€ข Contract customers have 3x higher lifetime value than prepay โ€“ lower churn and higher ARPU โ€ข Cross-sell to cable improves value for customers and reduces acquisition cost 11
  • 12. Prepay enhancement initiatives Prepay net adds (000s) Mobile OCF (ยฃm) 13 33 32 27 (14) 18 17 (99) (116) (128) Q1-07 Q2-07 Q3-07 Q4-07 Q1-08 Q1-07 Q2-07 Q3-07 Q4-07 Q1-08 โ€ข Prepay subscribers and ARPU impacted by churn and lower usage โ€ข Q1-08 Mobile OCF of ยฃ17m โ€“ down versus Q1-07 due to higher handset costs and increased โ€œin-bundleโ€ texts & minutes โ€ข Prepay and Mobile OCF enhancement initiatives โ€“ Improved customer value proposition โ€“ Sales channel optimization โ€“ Proactive approach to retentions 12
  • 13. Business Services Business revenue (ยฃm) Year-on-year change % 163 163 160 161 Total -1% 156 122 120 116 117 Other -5% 113 45 43 43 43 41 Retail data +9% Q1-07 Q2-07 Q3-07 Q4-07 Q1-08 Retail Data Other Business โ€ข Retail data strategy showing positive results โ€“ Continue to see a mix shift from voice to data โ€ข Other business revenue decline in 2008 โ€“ Terminal 5 contract to finish in Q2-08; low margin, no material impact on OCF โ€“ Wholesale revenue expected to fall due to ISP sub base and mobile declines โ€ข Retail data revenue expected to grow 13
  • 14. Content โ€ข VMtv revenue of ยฃ28.4m โ€“ up 4% on Q4-07 due to increased advertising revenue โ€“ down 3% on Q1-07 due to sale of international licensing business partially offset by higher advertising revenue โ€“ commercial impacts increased 11% compared to Q1-07 reflecting strong channel performance โ€ข Sit-up revenue of ยฃ55.0m โ€“ down 37% on Q4-07 due to seasonality โ€“ up 7% on Q1-07 due to increased sales volumes โ€ข Content OCF of ยฃ5.1m โ€“ up ยฃ11.4m on Q4-07 due to seasonal decrease in programming costs partially offset by seasonal decline in Sit-up โ€“ down ยฃ7.1m on Q1-07 as the prior year benefited by ยฃ7.9m for the settlement of a legal claim 14
  • 16. Summary Income Statement & Capex Q1-07 Q4-07 Q1-08 ยฃm ยฃm ยฃm Revenue 1,022 1,051 1,002 Operating costs1 449 492 460 SG&A 267 238 217 OCF3 306 321 324 OCF Margin2 29.9% 30.5% 32.3% Operating loss (15) (18) (5) Cash capex4 153 112 125 Accrued capex5 155 140 137 Accrued capex / revenue 13.3% 13.7% 15.2% 1Exclusive of depreciation; 2 OCF divided by revenue; 3 OCF is operating income before depreciation, amortization and other charges and is a non-GAAP financial measure; 4 Cash capex is purchase of fixed assets and purchase of intangible assets; 5 Accrued capex is fixed asset additions (accrual basis) and is a non-GAAP financial measure. See Appendices for reconciliations of non-GAAP financial measures to their nearest GAAP equivalents 16
  • 17. Revenue movements Q1-07 Q4-07 Q1-08 Key Drivers ยฃm ยฃm ยฃm โ€ข Backbook migration impacts Consumer Consumer 637 622 618 โ€ข Sit-up seasonally lower in Q1 Business 163 163 161 โ€ข Mobile affected by higher prepay churn and lower ARPU in Q1 Mobile 141 152 140 VMtv 29 27 28 Sit-up 51 87 55 1,022 1,051 1,002 17
  • 18. Costs Operating Costs (excluding depreciation) ยฃm SG&A ยฃm 267 492 460 454 449 245 435 238 217 211 Q1-07 Q2-07 Q3-07 Q4-07 Q1-08 Q1-07 Q2-07 Q3-07 Q4-07 Q1-08 Key Drivers โ€ข Operating costs down sequentially due to seasonal Content decline and lower Mobile commissions โ€ข SG&A at 21.7% of revenue versus 26.1% a year ago โ€ข SG&A benefits from non-recurrence of re-brand costs and integration cost savings 18
  • 19. Net debt as at March 31, 2008 At March 31, Pro forma for Pro forma 2008 convertible rate ยฃm ยฃm Senior Credit Facility A 2,337 2,076 L+1.75% Senior Credit Facility B 2,197 1,954 L+2.13% Senior Credit Facility C 300 300 L+2.75% 3 Senior Notes due 2014 768 768 9.82% 3 Senior Notes due 2016 277 277 8.54% Convertible due 2016 504 6.50% Capital Leases / Other 136 136 Long Term Debt (incl. current portion) 6,015 6,015 Cash 282 271 1 Net Debt 5,733 5,744 Net Debt / Annualized OCF2 4.4x 4.4x โ€ข Proceeds from Convertible notes used to prepay portion of Senior Credit Facilities โ€ข Weighted average cost of debt reduced from 8.0%3 to 7.9%3 pro forma for Convertible Notes The table assumes that the senior convertible notes will be treated wholly as debt. However, we continue to review the accounting treatment, including the possible requirement to separately account for embedded derivatives. 1 Net Debt is a non-GAAP financial measure. See Appendices for reconciliation of net debt to GAAP long term debt, net of current portion 2 Annualized OCF is Q1-08 OCF multiplied by four 3 Weighted average after taking swaps into account 19
  • 20. Investment summary โ€ข Disciplined focus on execution driving improved fundamentals โ€ข Superior network provides significant technical, product and economic advantage โ€ข More stable competitive environment โ€ข Significant value in non-consumer assets 20
  • 21. Q1-08 Financial Results Appendices May 8, 2008 21
  • 22. Non-GAAP measures Virgin Media uses non-GAAP financial measures with a view to providing investors with a better understanding of the operating results and underlying trends to measure past and future performance and liquidity. Virgin Media evaluates operating performance based on several non-GAAP measures, including (i) operating income before depreciation, amortization and other charges (OCF), (ii) net debt and (iii) fixed asset additions (accrual basis). Since these measures are not calculated in accordance with GAAP, they should not be considered as a substitute for operating income (loss), long-term debt (net of current portion) and purchase of fixed assets and purchase of intangible assets, respectively. 22
  • 23. Non-GAAP reconciliation Reconciliation of operating income before depreciation, amortization and other charges (OCF) to GAAP operating loss Three months ended (in ยฃ millions) (unaudited) Mar 31, Dec 31, Mar 31, 2007 2007 2008 Operating income before depreciation, amortization and other charges (OCF) 305.7 321.0 324.2 Reconciling items Depreciation and amortization (309.4) (315.9) (324.2) Other charges (11.6) (22.9) (4.6) Operating loss (15.3) (17.8) (4.6) 23
  • 24. Non-GAAP reconciliation Reconciliation of net debt to GAAP long term debt, net of current portion (in ยฃ millions) (unaudited) Mar 31, Pro forma 2008 for convertible Net debt 5,733 5,744 Reconciling items Cash and cash equivalents 282 271 6,015 6,015 Long term debt (including current portion) Less current portion of long term debt 32 32 Long term debt, net of current portion 5,983 5,983 24
  • 25. Non-GAAP reconciliation Reconciliation of fixed asset additions (accrual basis) to GAAP purchase of fixed assets and purchase of intangible assets Three months ended (in ยฃ millions) (unaudited) Mar 31, Dec 31, Mar 31, 2007 2007 2008 Fixed Asset Additions (Accrual Basis) 154.9 140.3 137.1 Fixed assets acquired under capital leases (6.6) (17.9) (22.7) Changes in liabilities related to: Fixed Asset Additions (Accrual Basis) 4.3 (10.2) 10.6 Total Purchase of Fixed Assets and Intangible Assets 152.6 112.2 125.0 Comprising: Purchase of fixed assets 151.0 104.5 123.2 Purchase of intangible assets 1.6 7.7 1.8 152.6 112.2 125.0 25