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Results 1Q10
HighlightsR$ million                                                            1Q10         1Q09*              ∆%        ...
AgendaOperating PerformanceFinancial Performance
QoQ    YoY7.5%   19.5%
Quality and Coverage                       3G Coverage                                                      Vivo reached 5...
Efectiveness of our offers      ‘VIVO VOCÊ’                                    CUSTOMERS                  RECHARGE       C...
Lines that access Internet       million                            +39.3%                                           -3.1%...
SAC Blended*               QoQ     YoY                6.7% -30.8%               22.8%   -55.5%
ARPU Trend   - 1,1%            QoQ    YoY            -10.8% -13.9%            -6.9% -5.7%
MOU and Traffic Trends        QoQ     YoY        -7.4% -10.7%        -1.1%   85.7%
AgendaOperating PerformanceFinancial Performance
Net Service RevenueR$ million
Data and VAS RevenueR$ million                        QoQ     YoY                       0.0%     -9.8%                    ...
Operating Expenses*                      R$ million                            Service Rendered               Goods Sold  ...
EBITDA and Margin       R$ million                                     31,7%                    30,4%                     ...
Cash Flow and EBITR$ million             Cash Flow                  EBIT               687.4                     570,5    ...
Net ResultsR$ million                      + 44.3%                             - 11.6%                        0           ...
Financial Resuls,Gross Debt and Net DebtR$ million FINANCIAL RESULT                GROSS DEBT                      NET DEB...
CAPEX        0 
DisclosureThis presentation may contain forward-looking statementsconcerning future prospects and objectives regarding gro...
Presentation 1Q10
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Presentation 1Q10

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VIVO - Presentation 1Q10 Results

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Presentation 1Q10

  1. 1. Results 1Q10
  2. 2. HighlightsR$ million 1Q10 1Q09* ∆% Total Net Revenue 4,233.2 4,040.4 4.8% Net Service Revenue 3,929.5 3,712.9 5.8% Expenses (2,959.5) (2,813.5) 5.2% EBITDA 1,273.7 1,226.9 3.8% EBITDA Margin 30.1% 30.4% -0.3 p.p. EBIT 402.4 431.7 -6.8% Net Income 191.9 133.0 44.3% Cash Flow (58.2) 10.7 n.a. EBITDA excluding IFRS (CPCs) 1,283.8 1,203.9 6.6% EBITDA Margin exc. IFRS (CPCs) 30.6% 29.9% +0.7 p.p. * The 2009 numbers were reclassified, when applicable, according to the adoption of new accounting practices in Brazil (CPCs).
  3. 3. AgendaOperating PerformanceFinancial Performance
  4. 4. QoQ YoY7.5% 19.5%
  5. 5. Quality and Coverage 3G Coverage Vivo reached 594 579 594 municipalities covered with 3G technology in 399 0  March/10 increasing the advantage in relation to its competitors. 1Q09 4Q09 1Q10 Quality Goals reached by Operators - PGMQ 100% Player 1 Player 2 90% 0  80% Player 3 70%Source: Teleco. 2007 2008 2009 Jan/10 Feb/10
  6. 6. Efectiveness of our offers ‘VIVO VOCÊ’ CUSTOMERS RECHARGE CUSTOMERS RECHARGING VOLUME % of pure* corporate post % of pre paid customer base R$ Million paid customer base + 9.1 p.p. + 10.4% 28.4% 1Q10 mar/09 mar/10 1Q09 1Q10* Excludes Control plans and Data Cards customers.
  7. 7. Lines that access Internet million +39.3% -3.1% 12.8 12.4 Broad Band Market Share 8.9 50% 40% 30% Player 1 0  20% Player 2 Player 3 10% 1Q09 4Q09 1Q10 0% * Includes internet usage by handset (WAP) and internet usage by Smartphones and Datacards (ZAP).Source: Anatel and Vivo’s internal analysis.
  8. 8. SAC Blended* QoQ YoY 6.7% -30.8% 22.8% -55.5%
  9. 9. ARPU Trend - 1,1% QoQ YoY -10.8% -13.9% -6.9% -5.7%
  10. 10. MOU and Traffic Trends QoQ YoY -7.4% -10.7% -1.1% 85.7%
  11. 11. AgendaOperating PerformanceFinancial Performance
  12. 12. Net Service RevenueR$ million
  13. 13. Data and VAS RevenueR$ million QoQ YoY 0.0% -9.8% 20.2% 119.8% -5.1% 16.3%
  14. 14. Operating Expenses* R$ million Service Rendered Goods Sold Selling Expenses +19.1% -29.2% +10.8% +3.0% -11.4% -4.3% 1,015 1,046 0  612 0  0  884 846 878 489 763 433 1Q09 4Q09 1Q10 1Q09 4Q09 1Q10 1Q09 4Q09 1Q10 General and H. R. Fistel, Fust, Funtel Administrative +30.3% -4.6% +15.8% -3.8% -0.3% +3.0% 0  0  244 0  268 267 161 160 154 210 237 205 1Q09 4Q09 1Q10 1Q09 4Q09 1Q10 1Q09 4Q09 1Q10* Excluding Depreciation.
  15. 15. EBITDA and Margin R$ million 31,7% 30,4% 30,1%QoQ YoY-9.1% 3.8% 1.401 1.227 1.274 1Q09 4Q09 1Q10 EBITDA EBITDA Margin
  16. 16. Cash Flow and EBITR$ million Cash Flow EBIT 687.4 570,5 431,7 402,4 0  0  10.7 1Q10 1Q09 4Q09 (58.2) 1Q09 4Q09 1Q10
  17. 17. Net ResultsR$ million + 44.3% - 11.6% 0  217,2 191,9 133,0 1Q09 4Q09 1Q10
  18. 18. Financial Resuls,Gross Debt and Net DebtR$ million FINANCIAL RESULT GROSS DEBT NET DEBT 1Q09 4Q09 1Q10 -37.7% -29.9% -6.3% +2.9% 7,713.1 0  (58.3) 5,613.8 0  5,124.5 4,803.2 0  3,825.2 3,937.6 (142.4) 61%(164.8) 81% 75% 39% 19% 25% 1Q09 4Q09 1Q10 1Q09 4Q09 1Q10
  19. 19. CAPEX 0 
  20. 20. DisclosureThis presentation may contain forward-looking statementsconcerning future prospects and objectives regarding growth ofthe subscriber base, a breakdown of the various services to beoffered and their respective results. The exclusive purpose ofsuch statements is to indicate how we intend to expand ourbusiness and they should therefore not be regarded as guaranteesof future performance. Our actual results may differ materially from those contained in such forward-looking statements, due to a variety of factors, including Brazilian political and economic factors, the development of competitive technologies, access to the capital required to achieve those results, and the emergence of strong competition in the markets in which we operate.

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