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Alyssa Fields 
Social Media 
Fiskars has been in existence for over three hundred sixty years and was 
established in the year 1649. It is the oldest company in Finland. This said company 
had a groundbreaking product and was looking to make a bold move in order to 
ground its status. I was said in the article that crafts and hobbies is an industry that 
is worth thirty billion dollars. Fiskars decided to focus on devolving connections 
with their costumers. Brains on Fire were hired in order to come up with a plan. The 
company hired four women to be “The Fiskateers”. Their job was to spread 
awareness of the brand to friends, family and acquaintances. They were only part 
time but encouraged to travel around the country in order t build relationships with 
storeowners, tradeshow host, and hobbyists. 
The Fiskateers set up blogs to handle customer questions and to gather 
feedback on the product. Fiskars network built a very strong sense of community. 
The sales of the company increased by over three hundred percent and came up 
with a high number of new product ideas. This company is a great example of a 
classic social media marketing success. Social media is the best way in today’s world 
to increase sales, please customers, and build relationships in the business world. 
This article shows how social media plays a big part in the business world using the 
Fiskars as a prim example.

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How Fiskars Used Social Media to Increase Sales 300

  • 1. Alyssa Fields Social Media Fiskars has been in existence for over three hundred sixty years and was established in the year 1649. It is the oldest company in Finland. This said company had a groundbreaking product and was looking to make a bold move in order to ground its status. I was said in the article that crafts and hobbies is an industry that is worth thirty billion dollars. Fiskars decided to focus on devolving connections with their costumers. Brains on Fire were hired in order to come up with a plan. The company hired four women to be “The Fiskateers”. Their job was to spread awareness of the brand to friends, family and acquaintances. They were only part time but encouraged to travel around the country in order t build relationships with storeowners, tradeshow host, and hobbyists. The Fiskateers set up blogs to handle customer questions and to gather feedback on the product. Fiskars network built a very strong sense of community. The sales of the company increased by over three hundred percent and came up with a high number of new product ideas. This company is a great example of a classic social media marketing success. Social media is the best way in today’s world to increase sales, please customers, and build relationships in the business world. This article shows how social media plays a big part in the business world using the Fiskars as a prim example.