SlideShare a Scribd company logo
1 of 17
Multiple Endorsements and
Consumer-Human Brand Attachment
Jasmina Ilicic and Cynthia M.Webster
Macquarie University, Sydney, Australia
Celebrity Endorsement
 Traditional Research
 Celebrity Characteristics
▪ Credibility (Hovland & Weiss 1951)
▪ Attractiveness (McGuire 1985)
▪ Match-up (Kamins & Gupta 1994; Till & Busler 1998)
▪ Attractiveness Match-up
▪ Attractive celebrity-attractiveness enhancing product (Kamins 1990)
 Recent Research
 Consumer-Celebrity connections
▪ Self-concept (Escalas & Bettman 2009)
▪ Attachment (Thomson, 2006)
 Relationships with celebrities (Thomson 2006)
 Self-Determination Theory (Ryan & Deci 2000)
 Extent to which the object meets three fundamental human needs:
▪ Autonomy
▪ Relatedness
▪ Competence
 Attachment Theory (Bowlby 1980)
 Separation Distress
▪ indicator of the strength of attachment bonds (Berman & Sperling 1994)
 Strong Relationship Outcomes
 Satisfaction, Trust and Commitment (Fletcher, Simpson & Thomas 2000)
Consumer-Human Brand Attachment
 Overexposure potentially detrimental (Till 1998)
 Negative perceptions (Mowen & Brown 1981)

Perceived as less credible (Tripp, Jensen & Carlson 1994)
Multiple Product/Brand Endorsements
 H1: Positive evaluations, in terms of
 a) attitude towards the advertisement
 b) attitude towards the brand and
 c) purchase intention
are greater when celebrities endorse a single branded product as opposed
to endorsing multiple brands.
 H2: Positive evaluations, in terms of
 a) attitude towards the advertisement
 b) attitude towards the brand and
 c) purchase intention
are greater when strong human brand attachment is present compared to
weak attachment.
 Highly familiar
 Equal on attractiveness
 Product categories perceived as attractiveness-unrelated
 Human Brand and product category perceived as being
neither congruent nor incongruent
 Human brand not have previously endorsed any products
Control: Celebrity Characteristics
 Pretesting
 Pretest 1: Celebrity selection
▪ 25 Students
▪ Rove McManus and Eddie McGuire
▪ Highly familiar and equal attractiveness
▪ Differing levels of attachment
 Eddie- Weak attachment
 Rove- Strong attachment
▪ Both had not endorsed brands previously
 Pretest 2: Product and brand name selection
▪ 19 students
▪ Product categories - attractiveness-unrelated
▪ Products neither congruent nor incongruent
▪ Photographica camera, Marc pen, Gafae coffee
▪ Translation in non-English languages
Rove
Eddie
 2 x 2 Factorial Design
Single Endorsement Multiple Endorsements
Strong Attachment Celebrity 1 Celebrity 1
Hypothetical brand: 1 Hypothetical brands: 1, 2, 3
Weak Attachment Celebrity 2 Celebrity 2
Hypothetical brand: 1 Hypothetical brands: 1, 2, 3
Test Brand
Test Brand
 Significant, moderate positive relationships between:
 Aad and Ab
▪ Pearson’s r = .404, p<.01
 Aad and PI
▪ Pearson’s r = .485, p<.01
 Ab and PI
▪ Pearson’s r = .421, p<.01
 Series of regression analyses- Baron and Kenny (1986) used for Sobel
Test (Sobel 1982; Preacher and Leonardelli 2005).
 purchase intention is directly mediated via attitude towards the ad
and attitude towards the brand
▪ test statistic of 3.78 and significance at the 0.001 level.
 Strong Attachment
 More positive Aad and Ab
 Greater PI
Variable Mean
Weak
Mean
Strong
Attachment 2.1502 3.0022
Ad Attitude 2.4948 2.9867
Brand Attitude 2.9651 3.1413
Purchase Intention 3.0067 3.4082
 Aad, Ab and PI affected by Attachment not
Endorsement Situation
Dependent Variable Source
Sum of
Squares Df Mean Square F Sig.
Attitude towards the
Ad Photographica
Attachment 11.413 1 11.413 23.401 .000
Endorsement .898 1 .898 1.841 .177
Attach * Endorse .299 1 .299 .614 .434
Attitude towards the
Brand
Photographica
Attachment 1.418 1 1.418 6.269 .013
Endorsement .177 1 .177 .783 .377
Attach * Endorse .000 1 .000 .001 .977
Purchase Intention
for Photographica
Attachment 7.865 1 7.865 4.309 .039
Endorsement .019 1 .019 .010 .919
Attach * Endorse 7.789 1 7.789 4.267 .040
 Strong Attachment
 greater Aad and Ab in both single and multiple ES
Attachment
StrongWeak
3.1
3.0
2.9
2.8
2.7
2.6
2.5
2.4
2.3
Aad
Single
Endorsement
Multiple
Endorsements
Low
High
Attachment
StrongWeak
Ab
3.2
3.1
3.0
2.9
Single
Endorsement
Multiple
Endorsements
Low
High
Attachment
StrongWeak
PI
3.8
3.6
3.4
3.2
3.0
2.8
2.6
Single
Endorsement
Multiple
Endorsements
High
Low
 Strong Attachment
 PI greater in single ES
 Weak Attachment
 PI greater in multiple ES
 Practitioners
 Identifying appropriate and effective endorsers for their
brands
▪ Based on consumer-human brand attachment
 Future Research
 Purchase Intention requires further investigation
 Investigate genuine endorsement situations, using real
ads with real brands.
 Bowlby, John (1980), Loss: Sadness and Depression, New York: Basic Books.
 Berman, W. H., Sperling, M. B., 1994. The Structure and Function of Adult Attachment. In Sperling, M. B.
Berman, W. H. (Eds), Attachment in Adults: Clinical and Developmental Perspectives, New York: Guilford Press,
3-28.
 Fletcher, G. J. O., Simpson, J. A., Thomas, G. 2000. The Measurement of Perceived Relationship Quality
Components: A Confirmatory Factor Analytic Approach. Personality and Social Psychology Bulletin. 26 (3), 340-
54.
 Hovland, C. I., Weiss, W., 1951. The Influence of Source Credibility on Communication Effectiveness. Public
Opinion Quarterly 15 (4), 635-650.
 Hovland, C. I., Janis, I. L., Kelley, H. H., 1953. Communication and Persuasion: Psychological Studies of Opinion
Change, New Haven: Greenwood Publishing Group.
 Kamins, M. A. 1990. An Investigation of the ‘Match-up Hypothesis’ in Celebrity Advertising: When beauty may
be only skin deep. Journal of Advertising 19 (1), 4-13.
 Kamins, M. A., Gupta, K. 1994. Congruence between Spokesperson and Product Type: A match-up hypothesis
perspective. Psychology and Marketing 11 (1), 4-13.
 Kelley, H. H. 1967. Attribution Theory in Social Psychology. In Levine, D. (Ed.), Nebraska Symposium on
Motivation, Lincoln: University of Nebraska Press, 192-238.
 McGuire, W. J. 1985. Attitudes and Attitude Change. In Lindzey, G., Aronson, E. (Eds.) Handbook of Social
Psychology Vol. 2, New York: Random House, 233-346.
 Mowen, J. C., Brown, S. W. 1981. On Explaining and Predicting the Effectiveness of Celebrity Endorsers.
Advances in Consumer Research 8, 437-441.
 Ryan, R. M., Deci, E. L. 2000. Self-Determination Theory and the Facilitation of Intrinsic Motivation, Social
Development, and Well-Being. American Psychologist 55 (1), 66-78.
 Thomson, M., 2006. Human Brands: Investigating antecedents to consumers’ strong attachments to celebrities.
Journal of Marketing 70 (July), 104-119.
 Till, B. D., 1998. Using Celebrity Endorsers Effectively: Lessons from associative learning. Journal of Product and
Brand Management 7 (5), 400-409.
 Till, B. D., Busler, M. 1998. Matching Products with Endorsers: Attractiveness versus expertise. Journal of
Consumer Marketing 15 (6), 576-586.
 Tripp, C., Jensen, T. D., Carlson, L. 1994. The Effects of Multiple Product Endorsements by Celebrities on
Consumers Attitudes and Intentions. Journal of Consumer Research 20 (March), 535-547.

More Related Content

Viewers also liked

ARE BRAND PARODIES HARMFUL FOR THE BRAND RELATIONSHIP?
ARE BRAND PARODIES HARMFUL FOR THE BRAND RELATIONSHIP?ARE BRAND PARODIES HARMFUL FOR THE BRAND RELATIONSHIP?
ARE BRAND PARODIES HARMFUL FOR THE BRAND RELATIONSHIP?CBR Conference
 
Consuming Wannabes Towards an Understanding of Relationship Formation Between...
Consuming Wannabes Towards an Understanding of Relationship Formation Between...Consuming Wannabes Towards an Understanding of Relationship Formation Between...
Consuming Wannabes Towards an Understanding of Relationship Formation Between...CBR Conference
 
Brand Communities Through Online Interaction: The Case Of Social Media
Brand Communities Through Online Interaction: The Case Of Social MediaBrand Communities Through Online Interaction: The Case Of Social Media
Brand Communities Through Online Interaction: The Case Of Social MediaCBR Conference
 
Defining brand relationships based on image-in-use and image heritage
Defining brand relationships based on image-in-use and image heritageDefining brand relationships based on image-in-use and image heritage
Defining brand relationships based on image-in-use and image heritageCBR Conference
 
Low Price Guarantee: Creating Brand Trust in Retailing thought Mass Communica...
Low Price Guarantee: Creating Brand Trust in Retailing thought Mass Communica...Low Price Guarantee: Creating Brand Trust in Retailing thought Mass Communica...
Low Price Guarantee: Creating Brand Trust in Retailing thought Mass Communica...CBR Conference
 
Interpersonal Primacy and Templates in Consumer-Brand Relationships
Interpersonal Primacy and Templates in Consumer-Brand RelationshipsInterpersonal Primacy and Templates in Consumer-Brand Relationships
Interpersonal Primacy and Templates in Consumer-Brand RelationshipsCBR Conference
 
Love actually, investigating consumer brand love
Love actually, investigating consumer brand loveLove actually, investigating consumer brand love
Love actually, investigating consumer brand loveCBR Conference
 
Brand Love is in the Heart Physiological Responding to Advertised Brands
Brand Love is in the Heart Physiological Responding to Advertised Brands Brand Love is in the Heart Physiological Responding to Advertised Brands
Brand Love is in the Heart Physiological Responding to Advertised Brands CBR Conference
 
The hubristic brand transgressing brand values in consumer brand
The hubristic brand transgressing brand values in consumer brandThe hubristic brand transgressing brand values in consumer brand
The hubristic brand transgressing brand values in consumer brandCBR Conference
 
The catalyst effect of Social Media in crisis communication management in the...
The catalyst effect of Social Media in crisis communication management in the...The catalyst effect of Social Media in crisis communication management in the...
The catalyst effect of Social Media in crisis communication management in the...CBR Conference
 

Viewers also liked (11)

ARE BRAND PARODIES HARMFUL FOR THE BRAND RELATIONSHIP?
ARE BRAND PARODIES HARMFUL FOR THE BRAND RELATIONSHIP?ARE BRAND PARODIES HARMFUL FOR THE BRAND RELATIONSHIP?
ARE BRAND PARODIES HARMFUL FOR THE BRAND RELATIONSHIP?
 
Consuming Wannabes Towards an Understanding of Relationship Formation Between...
Consuming Wannabes Towards an Understanding of Relationship Formation Between...Consuming Wannabes Towards an Understanding of Relationship Formation Between...
Consuming Wannabes Towards an Understanding of Relationship Formation Between...
 
Brand Communities Through Online Interaction: The Case Of Social Media
Brand Communities Through Online Interaction: The Case Of Social MediaBrand Communities Through Online Interaction: The Case Of Social Media
Brand Communities Through Online Interaction: The Case Of Social Media
 
Defining brand relationships based on image-in-use and image heritage
Defining brand relationships based on image-in-use and image heritageDefining brand relationships based on image-in-use and image heritage
Defining brand relationships based on image-in-use and image heritage
 
Low Price Guarantee: Creating Brand Trust in Retailing thought Mass Communica...
Low Price Guarantee: Creating Brand Trust in Retailing thought Mass Communica...Low Price Guarantee: Creating Brand Trust in Retailing thought Mass Communica...
Low Price Guarantee: Creating Brand Trust in Retailing thought Mass Communica...
 
Interpersonal Primacy and Templates in Consumer-Brand Relationships
Interpersonal Primacy and Templates in Consumer-Brand RelationshipsInterpersonal Primacy and Templates in Consumer-Brand Relationships
Interpersonal Primacy and Templates in Consumer-Brand Relationships
 
Love actually, investigating consumer brand love
Love actually, investigating consumer brand loveLove actually, investigating consumer brand love
Love actually, investigating consumer brand love
 
Brand Love is in the Heart Physiological Responding to Advertised Brands
Brand Love is in the Heart Physiological Responding to Advertised Brands Brand Love is in the Heart Physiological Responding to Advertised Brands
Brand Love is in the Heart Physiological Responding to Advertised Brands
 
The hubristic brand transgressing brand values in consumer brand
The hubristic brand transgressing brand values in consumer brandThe hubristic brand transgressing brand values in consumer brand
The hubristic brand transgressing brand values in consumer brand
 
The catalyst effect of Social Media in crisis communication management in the...
The catalyst effect of Social Media in crisis communication management in the...The catalyst effect of Social Media in crisis communication management in the...
The catalyst effect of Social Media in crisis communication management in the...
 
Medical Tourism Index
Medical Tourism IndexMedical Tourism Index
Medical Tourism Index
 

Similar to Multiple endorsements and consumer human brand attachment

11.enterprise involvement of women entrepreneurs
11.enterprise involvement of women entrepreneurs11.enterprise involvement of women entrepreneurs
11.enterprise involvement of women entrepreneursAlexander Decker
 
Enterprise involvement of women entrepreneurs
Enterprise involvement of women entrepreneursEnterprise involvement of women entrepreneurs
Enterprise involvement of women entrepreneursAlexander Decker
 
CELEBRITY Endorsement advanced word report
CELEBRITY Endorsement advanced word reportCELEBRITY Endorsement advanced word report
CELEBRITY Endorsement advanced word reportHadeer Zaki
 
Celebrity endorsements in marketing
Celebrity endorsements in marketingCelebrity endorsements in marketing
Celebrity endorsements in marketingRahul Mandre
 
Celebrity endorsement a congruity measure of personalities
Celebrity endorsement a congruity measure of personalitiesCelebrity endorsement a congruity measure of personalities
Celebrity endorsement a congruity measure of personalitiesAlexander Decker
 
11.celebrity endorsement a congruity measure of personalities
11.celebrity endorsement a congruity measure of personalities11.celebrity endorsement a congruity measure of personalities
11.celebrity endorsement a congruity measure of personalitiesAlexander Decker
 
Effects of Brand Personality on Word-of-mouth
Effects of Brand Personality on Word-of-mouthEffects of Brand Personality on Word-of-mouth
Effects of Brand Personality on Word-of-mouthChris Huebner
 
Celebrity endorsement final group2
Celebrity endorsement final group2Celebrity endorsement final group2
Celebrity endorsement final group2154sikanderkhan
 
Ch 13 Branding 18june09 N43 57
Ch 13 Branding 18june09 N43 57Ch 13 Branding 18june09 N43 57
Ch 13 Branding 18june09 N43 57piyush srivastav
 
Measuring brand image personification versus non personification methods - me...
Measuring brand image personification versus non personification methods - me...Measuring brand image personification versus non personification methods - me...
Measuring brand image personification versus non personification methods - me...İtibar Yönetimi Enstitüsü
 
Brand Personalities
Brand PersonalitiesBrand Personalities
Brand PersonalitiesStephen Dann
 
Impact of celebrity endorsement on brand image
Impact of celebrity endorsement on brand imageImpact of celebrity endorsement on brand image
Impact of celebrity endorsement on brand imagebrandsynapse
 
business rsearch.docx
business rsearch.docxbusiness rsearch.docx
business rsearch.docxTatheerAhmad
 
Appendix Project Research
Appendix Project ResearchAppendix Project Research
Appendix Project ResearchNeal Rawlinson
 
Product strategy
Product strategyProduct strategy
Product strategyamitgurus
 

Similar to Multiple endorsements and consumer human brand attachment (20)

11.enterprise involvement of women entrepreneurs
11.enterprise involvement of women entrepreneurs11.enterprise involvement of women entrepreneurs
11.enterprise involvement of women entrepreneurs
 
Enterprise involvement of women entrepreneurs
Enterprise involvement of women entrepreneursEnterprise involvement of women entrepreneurs
Enterprise involvement of women entrepreneurs
 
CELEBRITY Endorsement advanced word report
CELEBRITY Endorsement advanced word reportCELEBRITY Endorsement advanced word report
CELEBRITY Endorsement advanced word report
 
Celebrity endorsements in marketing
Celebrity endorsements in marketingCelebrity endorsements in marketing
Celebrity endorsements in marketing
 
Celebrity endorsement a congruity measure of personalities
Celebrity endorsement a congruity measure of personalitiesCelebrity endorsement a congruity measure of personalities
Celebrity endorsement a congruity measure of personalities
 
11.celebrity endorsement a congruity measure of personalities
11.celebrity endorsement a congruity measure of personalities11.celebrity endorsement a congruity measure of personalities
11.celebrity endorsement a congruity measure of personalities
 
Celebrity endorsement
Celebrity endorsementCelebrity endorsement
Celebrity endorsement
 
UA LinkedIn
UA LinkedInUA LinkedIn
UA LinkedIn
 
Effects of Brand Personality on Word-of-mouth
Effects of Brand Personality on Word-of-mouthEffects of Brand Personality on Word-of-mouth
Effects of Brand Personality on Word-of-mouth
 
Celebrity endorsement final group2
Celebrity endorsement final group2Celebrity endorsement final group2
Celebrity endorsement final group2
 
Celebrity endorsement
Celebrity endorsementCelebrity endorsement
Celebrity endorsement
 
Ch 13 Branding 18june09 N43 57
Ch 13 Branding 18june09 N43 57Ch 13 Branding 18june09 N43 57
Ch 13 Branding 18june09 N43 57
 
Measuring brand image personification versus non personification methods - me...
Measuring brand image personification versus non personification methods - me...Measuring brand image personification versus non personification methods - me...
Measuring brand image personification versus non personification methods - me...
 
Branding
BrandingBranding
Branding
 
740.full
740.full740.full
740.full
 
Brand Personalities
Brand PersonalitiesBrand Personalities
Brand Personalities
 
Impact of celebrity endorsement on brand image
Impact of celebrity endorsement on brand imageImpact of celebrity endorsement on brand image
Impact of celebrity endorsement on brand image
 
business rsearch.docx
business rsearch.docxbusiness rsearch.docx
business rsearch.docx
 
Appendix Project Research
Appendix Project ResearchAppendix Project Research
Appendix Project Research
 
Product strategy
Product strategyProduct strategy
Product strategy
 

More from CBR Conference

How to Build Brand Attachment with Commodity: The case of a Brazilian Cement ...
How to Build Brand Attachment with Commodity: The case of a Brazilian Cement ...How to Build Brand Attachment with Commodity: The case of a Brazilian Cement ...
How to Build Brand Attachment with Commodity: The case of a Brazilian Cement ...CBR Conference
 
Stuck in a crisis An experimental study of the relationship between crisis re...
Stuck in a crisis An experimental study of the relationship between crisis re...Stuck in a crisis An experimental study of the relationship between crisis re...
Stuck in a crisis An experimental study of the relationship between crisis re...CBR Conference
 
CHARACTERISTICS OF CONSUMERS’ BRAND RELATIONSHIPS WITH HOCKEY TEAMS - COMMITT...
CHARACTERISTICS OF CONSUMERS’ BRAND RELATIONSHIPS WITH HOCKEY TEAMS - COMMITT...CHARACTERISTICS OF CONSUMERS’ BRAND RELATIONSHIPS WITH HOCKEY TEAMS - COMMITT...
CHARACTERISTICS OF CONSUMERS’ BRAND RELATIONSHIPS WITH HOCKEY TEAMS - COMMITT...CBR Conference
 
What’s this thing called Love? Exploring the relationship between brand love,...
What’s this thing called Love? Exploring the relationship between brand love,...What’s this thing called Love? Exploring the relationship between brand love,...
What’s this thing called Love? Exploring the relationship between brand love,...CBR Conference
 
The Effect of Viewing Posts in Online Brand Communities
The Effect of Viewing Posts in Online Brand CommunitiesThe Effect of Viewing Posts in Online Brand Communities
The Effect of Viewing Posts in Online Brand CommunitiesCBR Conference
 
The process of customer engagement within hedonic and utilitarian services
The process of customer engagement within hedonic and utilitarian servicesThe process of customer engagement within hedonic and utilitarian services
The process of customer engagement within hedonic and utilitarian servicesCBR Conference
 
Challenging Brand Preference - A Triangulation Study
Challenging Brand Preference - A Triangulation Study Challenging Brand Preference - A Triangulation Study
Challenging Brand Preference - A Triangulation Study CBR Conference
 
Brand Relationship Quality and the implications for loyalty
Brand Relationship Quality and the implications for loyalty Brand Relationship Quality and the implications for loyalty
Brand Relationship Quality and the implications for loyalty CBR Conference
 
The business case for Consumer Brand Relationships
The business case for Consumer Brand RelationshipsThe business case for Consumer Brand Relationships
The business case for Consumer Brand RelationshipsCBR Conference
 
Warmth and competence as drivers of alumni loyalty and giving in higher educ...
 Warmth and competence as drivers of alumni loyalty and giving in higher educ... Warmth and competence as drivers of alumni loyalty and giving in higher educ...
Warmth and competence as drivers of alumni loyalty and giving in higher educ...CBR Conference
 
The role of brands when children share snack time with peers
The role of brands when children share snack time with peers The role of brands when children share snack time with peers
The role of brands when children share snack time with peers CBR Conference
 
Brand Authenticity in Healthcare
Brand Authenticity in HealthcareBrand Authenticity in Healthcare
Brand Authenticity in HealthcareCBR Conference
 
Brand Wars: Consumer Brand Engagement as client-agency battlefield
Brand Wars: Consumer Brand Engagement as client-agency battlefield Brand Wars: Consumer Brand Engagement as client-agency battlefield
Brand Wars: Consumer Brand Engagement as client-agency battlefield CBR Conference
 
The role of product category for brand relationships
The role of product category for brand relationships The role of product category for brand relationships
The role of product category for brand relationships CBR Conference
 
Market orientation, relationship marketing and brand equity. The study of ind...
Market orientation, relationship marketing and brand equity. The study of ind...Market orientation, relationship marketing and brand equity. The study of ind...
Market orientation, relationship marketing and brand equity. The study of ind...CBR Conference
 
A grounded theory approach to investigate consumer-brand relationships in India
A grounded theory approach to investigate consumer-brand relationships in India A grounded theory approach to investigate consumer-brand relationships in India
A grounded theory approach to investigate consumer-brand relationships in India CBR Conference
 
Brand love anchors: how do brand love and product love articulate?
Brand love anchors: how do brand love and product love articulate? Brand love anchors: how do brand love and product love articulate?
Brand love anchors: how do brand love and product love articulate? CBR Conference
 
The effects of contextual motivations on the Consumer-Brand Relationship
The effects of contextual motivations on the Consumer-Brand Relationship The effects of contextual motivations on the Consumer-Brand Relationship
The effects of contextual motivations on the Consumer-Brand Relationship CBR Conference
 
Football consumers and their football club brand: more than a wedding
Football consumers and their football club brand: more than a wedding Football consumers and their football club brand: more than a wedding
Football consumers and their football club brand: more than a wedding CBR Conference
 

More from CBR Conference (20)

How to Build Brand Attachment with Commodity: The case of a Brazilian Cement ...
How to Build Brand Attachment with Commodity: The case of a Brazilian Cement ...How to Build Brand Attachment with Commodity: The case of a Brazilian Cement ...
How to Build Brand Attachment with Commodity: The case of a Brazilian Cement ...
 
Stuck in a crisis An experimental study of the relationship between crisis re...
Stuck in a crisis An experimental study of the relationship between crisis re...Stuck in a crisis An experimental study of the relationship between crisis re...
Stuck in a crisis An experimental study of the relationship between crisis re...
 
CHARACTERISTICS OF CONSUMERS’ BRAND RELATIONSHIPS WITH HOCKEY TEAMS - COMMITT...
CHARACTERISTICS OF CONSUMERS’ BRAND RELATIONSHIPS WITH HOCKEY TEAMS - COMMITT...CHARACTERISTICS OF CONSUMERS’ BRAND RELATIONSHIPS WITH HOCKEY TEAMS - COMMITT...
CHARACTERISTICS OF CONSUMERS’ BRAND RELATIONSHIPS WITH HOCKEY TEAMS - COMMITT...
 
What’s this thing called Love? Exploring the relationship between brand love,...
What’s this thing called Love? Exploring the relationship between brand love,...What’s this thing called Love? Exploring the relationship between brand love,...
What’s this thing called Love? Exploring the relationship between brand love,...
 
The Effect of Viewing Posts in Online Brand Communities
The Effect of Viewing Posts in Online Brand CommunitiesThe Effect of Viewing Posts in Online Brand Communities
The Effect of Viewing Posts in Online Brand Communities
 
The process of customer engagement within hedonic and utilitarian services
The process of customer engagement within hedonic and utilitarian servicesThe process of customer engagement within hedonic and utilitarian services
The process of customer engagement within hedonic and utilitarian services
 
Challenging Brand Preference - A Triangulation Study
Challenging Brand Preference - A Triangulation Study Challenging Brand Preference - A Triangulation Study
Challenging Brand Preference - A Triangulation Study
 
Brand Relationship Quality and the implications for loyalty
Brand Relationship Quality and the implications for loyalty Brand Relationship Quality and the implications for loyalty
Brand Relationship Quality and the implications for loyalty
 
The business case for Consumer Brand Relationships
The business case for Consumer Brand RelationshipsThe business case for Consumer Brand Relationships
The business case for Consumer Brand Relationships
 
Warmth and competence as drivers of alumni loyalty and giving in higher educ...
 Warmth and competence as drivers of alumni loyalty and giving in higher educ... Warmth and competence as drivers of alumni loyalty and giving in higher educ...
Warmth and competence as drivers of alumni loyalty and giving in higher educ...
 
The role of brands when children share snack time with peers
The role of brands when children share snack time with peers The role of brands when children share snack time with peers
The role of brands when children share snack time with peers
 
Brand Authenticity
Brand Authenticity Brand Authenticity
Brand Authenticity
 
Brand Authenticity in Healthcare
Brand Authenticity in HealthcareBrand Authenticity in Healthcare
Brand Authenticity in Healthcare
 
Brand Wars: Consumer Brand Engagement as client-agency battlefield
Brand Wars: Consumer Brand Engagement as client-agency battlefield Brand Wars: Consumer Brand Engagement as client-agency battlefield
Brand Wars: Consumer Brand Engagement as client-agency battlefield
 
The role of product category for brand relationships
The role of product category for brand relationships The role of product category for brand relationships
The role of product category for brand relationships
 
Market orientation, relationship marketing and brand equity. The study of ind...
Market orientation, relationship marketing and brand equity. The study of ind...Market orientation, relationship marketing and brand equity. The study of ind...
Market orientation, relationship marketing and brand equity. The study of ind...
 
A grounded theory approach to investigate consumer-brand relationships in India
A grounded theory approach to investigate consumer-brand relationships in India A grounded theory approach to investigate consumer-brand relationships in India
A grounded theory approach to investigate consumer-brand relationships in India
 
Brand love anchors: how do brand love and product love articulate?
Brand love anchors: how do brand love and product love articulate? Brand love anchors: how do brand love and product love articulate?
Brand love anchors: how do brand love and product love articulate?
 
The effects of contextual motivations on the Consumer-Brand Relationship
The effects of contextual motivations on the Consumer-Brand Relationship The effects of contextual motivations on the Consumer-Brand Relationship
The effects of contextual motivations on the Consumer-Brand Relationship
 
Football consumers and their football club brand: more than a wedding
Football consumers and their football club brand: more than a wedding Football consumers and their football club brand: more than a wedding
Football consumers and their football club brand: more than a wedding
 

Recently uploaded

How to Leverage Behavioral Science Insights for Direct Mail Success
How to Leverage Behavioral Science Insights for Direct Mail SuccessHow to Leverage Behavioral Science Insights for Direct Mail Success
How to Leverage Behavioral Science Insights for Direct Mail SuccessAggregage
 
BDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort ServiceDelhi Call girls
 
Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15
Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15
Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15SearchNorwich
 
CALL ON ➥8923113531 🔝Call Girls Hazratganj Lucknow best sexual service Online
CALL ON ➥8923113531 🔝Call Girls Hazratganj Lucknow best sexual service OnlineCALL ON ➥8923113531 🔝Call Girls Hazratganj Lucknow best sexual service Online
CALL ON ➥8923113531 🔝Call Girls Hazratganj Lucknow best sexual service Onlineanilsa9823
 
BLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_April2024. Balmer Lawrie Online Monthly BulletinBLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_April2024. Balmer Lawrie Online Monthly BulletinBalmerLawrie
 
The Skin Games 2024 25 - Sponsorship Deck
The Skin Games 2024 25 - Sponsorship DeckThe Skin Games 2024 25 - Sponsorship Deck
The Skin Games 2024 25 - Sponsorship DeckToluwanimi Balogun
 
Kraft Mac and Cheese campaign presentation
Kraft Mac and Cheese campaign presentationKraft Mac and Cheese campaign presentation
Kraft Mac and Cheese campaign presentationtbatkhuu1
 
Cost-effective tactics for navigating CPC surges
Cost-effective tactics for navigating CPC surgesCost-effective tactics for navigating CPC surges
Cost-effective tactics for navigating CPC surgesPushON Ltd
 
VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...
VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...
VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...aditipandeya
 
How to utilize calculated properties in your HubSpot setups
How to utilize calculated properties in your HubSpot setupsHow to utilize calculated properties in your HubSpot setups
How to utilize calculated properties in your HubSpot setupsssuser4571da
 
Avoid the 2025 web accessibility rush: do not fear WCAG compliance
Avoid the 2025 web accessibility rush: do not fear WCAG complianceAvoid the 2025 web accessibility rush: do not fear WCAG compliance
Avoid the 2025 web accessibility rush: do not fear WCAG complianceDamien ROBERT
 
Brand experience Dream Center Peoria Presentation.pdf
Brand experience Dream Center Peoria Presentation.pdfBrand experience Dream Center Peoria Presentation.pdf
Brand experience Dream Center Peoria Presentation.pdftbatkhuu1
 
Defining Marketing for the 21st Century,kotler
Defining Marketing for the 21st Century,kotlerDefining Marketing for the 21st Century,kotler
Defining Marketing for the 21st Century,kotlerAmirNasiruog
 
Brand experience Peoria City Soccer Presentation.pdf
Brand experience Peoria City Soccer Presentation.pdfBrand experience Peoria City Soccer Presentation.pdf
Brand experience Peoria City Soccer Presentation.pdftbatkhuu1
 
Unraveling the Mystery of the Hinterkaifeck Murders.pptx
Unraveling the Mystery of the Hinterkaifeck Murders.pptxUnraveling the Mystery of the Hinterkaifeck Murders.pptx
Unraveling the Mystery of the Hinterkaifeck Murders.pptxelizabethella096
 

Recently uploaded (20)

How to Leverage Behavioral Science Insights for Direct Mail Success
How to Leverage Behavioral Science Insights for Direct Mail SuccessHow to Leverage Behavioral Science Insights for Direct Mail Success
How to Leverage Behavioral Science Insights for Direct Mail Success
 
Creator Influencer Strategy Master Class - Corinne Rose Guirgis
Creator Influencer Strategy Master Class - Corinne Rose GuirgisCreator Influencer Strategy Master Class - Corinne Rose Guirgis
Creator Influencer Strategy Master Class - Corinne Rose Guirgis
 
Top 5 Breakthrough AI Innovations Elevating Content Creation and Personalizat...
Top 5 Breakthrough AI Innovations Elevating Content Creation and Personalizat...Top 5 Breakthrough AI Innovations Elevating Content Creation and Personalizat...
Top 5 Breakthrough AI Innovations Elevating Content Creation and Personalizat...
 
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel LeminTurn Digital Reputation Threats into Offense Tactics - Daniel Lemin
Turn Digital Reputation Threats into Offense Tactics - Daniel Lemin
 
Brand Strategy Master Class - Juntae DeLane
Brand Strategy Master Class - Juntae DeLaneBrand Strategy Master Class - Juntae DeLane
Brand Strategy Master Class - Juntae DeLane
 
BDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort Service
 
Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15
Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15
Five Essential Tools for International SEO - Natalia Witczyk - SearchNorwich 15
 
CALL ON ➥8923113531 🔝Call Girls Hazratganj Lucknow best sexual service Online
CALL ON ➥8923113531 🔝Call Girls Hazratganj Lucknow best sexual service OnlineCALL ON ➥8923113531 🔝Call Girls Hazratganj Lucknow best sexual service Online
CALL ON ➥8923113531 🔝Call Girls Hazratganj Lucknow best sexual service Online
 
BLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_April2024. Balmer Lawrie Online Monthly BulletinBLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
 
Foundation First - Why Your Website and Content Matters - David Pisarek
Foundation First - Why Your Website and Content Matters - David PisarekFoundation First - Why Your Website and Content Matters - David Pisarek
Foundation First - Why Your Website and Content Matters - David Pisarek
 
The Skin Games 2024 25 - Sponsorship Deck
The Skin Games 2024 25 - Sponsorship DeckThe Skin Games 2024 25 - Sponsorship Deck
The Skin Games 2024 25 - Sponsorship Deck
 
Kraft Mac and Cheese campaign presentation
Kraft Mac and Cheese campaign presentationKraft Mac and Cheese campaign presentation
Kraft Mac and Cheese campaign presentation
 
Cost-effective tactics for navigating CPC surges
Cost-effective tactics for navigating CPC surgesCost-effective tactics for navigating CPC surges
Cost-effective tactics for navigating CPC surges
 
VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...
VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...
VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...
 
How to utilize calculated properties in your HubSpot setups
How to utilize calculated properties in your HubSpot setupsHow to utilize calculated properties in your HubSpot setups
How to utilize calculated properties in your HubSpot setups
 
Avoid the 2025 web accessibility rush: do not fear WCAG compliance
Avoid the 2025 web accessibility rush: do not fear WCAG complianceAvoid the 2025 web accessibility rush: do not fear WCAG compliance
Avoid the 2025 web accessibility rush: do not fear WCAG compliance
 
Brand experience Dream Center Peoria Presentation.pdf
Brand experience Dream Center Peoria Presentation.pdfBrand experience Dream Center Peoria Presentation.pdf
Brand experience Dream Center Peoria Presentation.pdf
 
Defining Marketing for the 21st Century,kotler
Defining Marketing for the 21st Century,kotlerDefining Marketing for the 21st Century,kotler
Defining Marketing for the 21st Century,kotler
 
Brand experience Peoria City Soccer Presentation.pdf
Brand experience Peoria City Soccer Presentation.pdfBrand experience Peoria City Soccer Presentation.pdf
Brand experience Peoria City Soccer Presentation.pdf
 
Unraveling the Mystery of the Hinterkaifeck Murders.pptx
Unraveling the Mystery of the Hinterkaifeck Murders.pptxUnraveling the Mystery of the Hinterkaifeck Murders.pptx
Unraveling the Mystery of the Hinterkaifeck Murders.pptx
 

Multiple endorsements and consumer human brand attachment

  • 1. Multiple Endorsements and Consumer-Human Brand Attachment Jasmina Ilicic and Cynthia M.Webster Macquarie University, Sydney, Australia
  • 2. Celebrity Endorsement  Traditional Research  Celebrity Characteristics ▪ Credibility (Hovland & Weiss 1951) ▪ Attractiveness (McGuire 1985) ▪ Match-up (Kamins & Gupta 1994; Till & Busler 1998) ▪ Attractiveness Match-up ▪ Attractive celebrity-attractiveness enhancing product (Kamins 1990)  Recent Research  Consumer-Celebrity connections ▪ Self-concept (Escalas & Bettman 2009) ▪ Attachment (Thomson, 2006)
  • 3.  Relationships with celebrities (Thomson 2006)  Self-Determination Theory (Ryan & Deci 2000)  Extent to which the object meets three fundamental human needs: ▪ Autonomy ▪ Relatedness ▪ Competence  Attachment Theory (Bowlby 1980)  Separation Distress ▪ indicator of the strength of attachment bonds (Berman & Sperling 1994)  Strong Relationship Outcomes  Satisfaction, Trust and Commitment (Fletcher, Simpson & Thomas 2000) Consumer-Human Brand Attachment
  • 4.  Overexposure potentially detrimental (Till 1998)  Negative perceptions (Mowen & Brown 1981)  Perceived as less credible (Tripp, Jensen & Carlson 1994) Multiple Product/Brand Endorsements
  • 5.  H1: Positive evaluations, in terms of  a) attitude towards the advertisement  b) attitude towards the brand and  c) purchase intention are greater when celebrities endorse a single branded product as opposed to endorsing multiple brands.  H2: Positive evaluations, in terms of  a) attitude towards the advertisement  b) attitude towards the brand and  c) purchase intention are greater when strong human brand attachment is present compared to weak attachment.
  • 6.  Highly familiar  Equal on attractiveness  Product categories perceived as attractiveness-unrelated  Human Brand and product category perceived as being neither congruent nor incongruent  Human brand not have previously endorsed any products Control: Celebrity Characteristics
  • 7.  Pretesting  Pretest 1: Celebrity selection ▪ 25 Students ▪ Rove McManus and Eddie McGuire ▪ Highly familiar and equal attractiveness ▪ Differing levels of attachment  Eddie- Weak attachment  Rove- Strong attachment ▪ Both had not endorsed brands previously  Pretest 2: Product and brand name selection ▪ 19 students ▪ Product categories - attractiveness-unrelated ▪ Products neither congruent nor incongruent ▪ Photographica camera, Marc pen, Gafae coffee ▪ Translation in non-English languages Rove Eddie
  • 8.  2 x 2 Factorial Design Single Endorsement Multiple Endorsements Strong Attachment Celebrity 1 Celebrity 1 Hypothetical brand: 1 Hypothetical brands: 1, 2, 3 Weak Attachment Celebrity 2 Celebrity 2 Hypothetical brand: 1 Hypothetical brands: 1, 2, 3
  • 11.  Significant, moderate positive relationships between:  Aad and Ab ▪ Pearson’s r = .404, p<.01  Aad and PI ▪ Pearson’s r = .485, p<.01  Ab and PI ▪ Pearson’s r = .421, p<.01  Series of regression analyses- Baron and Kenny (1986) used for Sobel Test (Sobel 1982; Preacher and Leonardelli 2005).  purchase intention is directly mediated via attitude towards the ad and attitude towards the brand ▪ test statistic of 3.78 and significance at the 0.001 level.
  • 12.  Strong Attachment  More positive Aad and Ab  Greater PI Variable Mean Weak Mean Strong Attachment 2.1502 3.0022 Ad Attitude 2.4948 2.9867 Brand Attitude 2.9651 3.1413 Purchase Intention 3.0067 3.4082
  • 13.  Aad, Ab and PI affected by Attachment not Endorsement Situation Dependent Variable Source Sum of Squares Df Mean Square F Sig. Attitude towards the Ad Photographica Attachment 11.413 1 11.413 23.401 .000 Endorsement .898 1 .898 1.841 .177 Attach * Endorse .299 1 .299 .614 .434 Attitude towards the Brand Photographica Attachment 1.418 1 1.418 6.269 .013 Endorsement .177 1 .177 .783 .377 Attach * Endorse .000 1 .000 .001 .977 Purchase Intention for Photographica Attachment 7.865 1 7.865 4.309 .039 Endorsement .019 1 .019 .010 .919 Attach * Endorse 7.789 1 7.789 4.267 .040
  • 14.  Strong Attachment  greater Aad and Ab in both single and multiple ES Attachment StrongWeak 3.1 3.0 2.9 2.8 2.7 2.6 2.5 2.4 2.3 Aad Single Endorsement Multiple Endorsements Low High Attachment StrongWeak Ab 3.2 3.1 3.0 2.9 Single Endorsement Multiple Endorsements Low High
  • 16.  Practitioners  Identifying appropriate and effective endorsers for their brands ▪ Based on consumer-human brand attachment  Future Research  Purchase Intention requires further investigation  Investigate genuine endorsement situations, using real ads with real brands.
  • 17.  Bowlby, John (1980), Loss: Sadness and Depression, New York: Basic Books.  Berman, W. H., Sperling, M. B., 1994. The Structure and Function of Adult Attachment. In Sperling, M. B. Berman, W. H. (Eds), Attachment in Adults: Clinical and Developmental Perspectives, New York: Guilford Press, 3-28.  Fletcher, G. J. O., Simpson, J. A., Thomas, G. 2000. The Measurement of Perceived Relationship Quality Components: A Confirmatory Factor Analytic Approach. Personality and Social Psychology Bulletin. 26 (3), 340- 54.  Hovland, C. I., Weiss, W., 1951. The Influence of Source Credibility on Communication Effectiveness. Public Opinion Quarterly 15 (4), 635-650.  Hovland, C. I., Janis, I. L., Kelley, H. H., 1953. Communication and Persuasion: Psychological Studies of Opinion Change, New Haven: Greenwood Publishing Group.  Kamins, M. A. 1990. An Investigation of the ‘Match-up Hypothesis’ in Celebrity Advertising: When beauty may be only skin deep. Journal of Advertising 19 (1), 4-13.  Kamins, M. A., Gupta, K. 1994. Congruence between Spokesperson and Product Type: A match-up hypothesis perspective. Psychology and Marketing 11 (1), 4-13.  Kelley, H. H. 1967. Attribution Theory in Social Psychology. In Levine, D. (Ed.), Nebraska Symposium on Motivation, Lincoln: University of Nebraska Press, 192-238.  McGuire, W. J. 1985. Attitudes and Attitude Change. In Lindzey, G., Aronson, E. (Eds.) Handbook of Social Psychology Vol. 2, New York: Random House, 233-346.  Mowen, J. C., Brown, S. W. 1981. On Explaining and Predicting the Effectiveness of Celebrity Endorsers. Advances in Consumer Research 8, 437-441.  Ryan, R. M., Deci, E. L. 2000. Self-Determination Theory and the Facilitation of Intrinsic Motivation, Social Development, and Well-Being. American Psychologist 55 (1), 66-78.  Thomson, M., 2006. Human Brands: Investigating antecedents to consumers’ strong attachments to celebrities. Journal of Marketing 70 (July), 104-119.  Till, B. D., 1998. Using Celebrity Endorsers Effectively: Lessons from associative learning. Journal of Product and Brand Management 7 (5), 400-409.  Till, B. D., Busler, M. 1998. Matching Products with Endorsers: Attractiveness versus expertise. Journal of Consumer Marketing 15 (6), 576-586.  Tripp, C., Jensen, T. D., Carlson, L. 1994. The Effects of Multiple Product Endorsements by Celebrities on Consumers Attitudes and Intentions. Journal of Consumer Research 20 (March), 535-547.