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What to watch for in 2013:
5 key digital and social marketing trends
               11th January 2013




                                   Jumpstart Interactive 2013
2013 will be about:

• Connectivity
• Mobile
• Content
• Personalisation
• Collaboration


                                  Jumpstart Interactive 2013
Connectivity

• 100 million tweets per minute
• 1 billion active facebook users
• 200 million + LinkedIn users
• 500 million Google + users
• 800 million unique monthly visitors to YouTube
• 34 million new Wordpress blog posts every month

                                       Jumpstart Interactive 2013
Which means:

•   Huge opportunities for positive brand reinforcement




                                              Jumpstart Interactive 2013
Which means:

•   Even bigger opportunities for negative sentiment




                                             Jumpstart Interactive 2013
Mobile
• Worldwide mobile internet usage forecast to
   overtake desktop internet usage in 2014

• 64% of smartphone users shop online using their
   mobile; 75% would change brands if offered real-
   time discounts instore

• 125 million people play games on their mobile
   device in the UK and the USA; 46% of all time spent
   playing video games is on mobile devices




                                             Jumpstart Interactive 2013
Which means:

• Constant comparison of products, services,
   customer service, customer experience

• Real-time responses and solutions becoming the
   “new normal”

• Traditional business models and sales channels are
   being upended




                                           Jumpstart Interactive 2013
Content

• Every minute:
• 48 hours of video uploaded to YouTube
• Facebook users share 684,478 pieces of content
• Google receives 2 million search queries




                                         Jumpstart Interactive 2013
Which means:

• Relevant, engaging content matters more than ever
• “Content marketing” is becoming more important as
   a means to support and define brand ethos,
   differentiate from competitors, engage potential
   customers, build customer loyalty

• Quality, relevance, value are key



                                             Jumpstart Interactive 2013
Personalisation

• Communications need to be:
• Individual
• Relevant
• Timely
• Responsive


                                 Jumpstart Interactive 2013
Collaboration

•   Sharing: ideas, feedback, content, innovations

•   Media: online, offline

•   Data: customer insight and intelligence

•   Real world, virtual world




                                              Jumpstart Interactive 2013
Bringing brands and business to life:
                          strategic, social, creative, digital


fiona@jumpstartuk.com



0773 9300 322



@fionamulliner
                                                                 Jumpstart Interactive 2013
Sources


•   socialbakers.com                •   nike.com


•   techcrunch.com                  •   shankman.com


•   Huffington Post UK              •   intel.com


•   thesocialskinny.com             •   grindtv.com


•   google.com                      •   domo.com


•   facebook.com


•   youtube.com


•   linkedin.com


•   digby.com


•   koozai.com


•   thesixthaxis.com




                                                       Jumpstart Interactive 2013

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Jumpstart digital trends_2013

  • 1. What to watch for in 2013: 5 key digital and social marketing trends 11th January 2013 Jumpstart Interactive 2013
  • 2. 2013 will be about: • Connectivity • Mobile • Content • Personalisation • Collaboration Jumpstart Interactive 2013
  • 3. Connectivity • 100 million tweets per minute • 1 billion active facebook users • 200 million + LinkedIn users • 500 million Google + users • 800 million unique monthly visitors to YouTube • 34 million new Wordpress blog posts every month Jumpstart Interactive 2013
  • 4. Which means: • Huge opportunities for positive brand reinforcement Jumpstart Interactive 2013
  • 5. Which means: • Even bigger opportunities for negative sentiment Jumpstart Interactive 2013
  • 6. Mobile • Worldwide mobile internet usage forecast to overtake desktop internet usage in 2014 • 64% of smartphone users shop online using their mobile; 75% would change brands if offered real- time discounts instore • 125 million people play games on their mobile device in the UK and the USA; 46% of all time spent playing video games is on mobile devices Jumpstart Interactive 2013
  • 7. Which means: • Constant comparison of products, services, customer service, customer experience • Real-time responses and solutions becoming the “new normal” • Traditional business models and sales channels are being upended Jumpstart Interactive 2013
  • 8. Content • Every minute: • 48 hours of video uploaded to YouTube • Facebook users share 684,478 pieces of content • Google receives 2 million search queries Jumpstart Interactive 2013
  • 9. Which means: • Relevant, engaging content matters more than ever • “Content marketing” is becoming more important as a means to support and define brand ethos, differentiate from competitors, engage potential customers, build customer loyalty • Quality, relevance, value are key Jumpstart Interactive 2013
  • 10. Personalisation • Communications need to be: • Individual • Relevant • Timely • Responsive Jumpstart Interactive 2013
  • 11. Collaboration • Sharing: ideas, feedback, content, innovations • Media: online, offline • Data: customer insight and intelligence • Real world, virtual world Jumpstart Interactive 2013
  • 12. Bringing brands and business to life: strategic, social, creative, digital fiona@jumpstartuk.com 0773 9300 322 @fionamulliner Jumpstart Interactive 2013
  • 13. Sources • socialbakers.com • nike.com • techcrunch.com • shankman.com • Huffington Post UK • intel.com • thesocialskinny.com • grindtv.com • google.com • domo.com • facebook.com • youtube.com • linkedin.com • digby.com • koozai.com • thesixthaxis.com Jumpstart Interactive 2013