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PROGRESS
macadamian roadmap to project success
Summary

• PROGRESS is a stage-gate system for an intentional,
  defined and planned project controlling and monitoring.
• PROject Gate Review to Ensure SuccesS
• Stages set expectations for the project team and
  customer.
• Gates allow key stakeholders to review the project and
  impact the success of the project and the relationship.
• Check Points support the project manager to reach gate
  success.
Flow
Stage-Gate

                      G                            G                               G                    G                 G
   Inception          1   Implementation           2                               3    Stabilization   4   Termination   5


     CP1                           CP2                          CP3                         CP4


Project


 Sprint      Sprint       Sprint      Sprint      Sprint      Sprint      Sprint       Sprint      Sprint

      demo        demo         demo        demo        demo        demo        demo         demo        demo
Stages
Inception: (Stage 0)
In this stage the project is transferred from the proposal team to the project team, the team is
ramped up, the project is planned and a first deliverable (vertical slice) is produced.

Implementation: (Stage 1)
This phase is where the bulk of the work is done and most of the budget is spent. This phase is
broken down in Sprint. At the end of this phase, the scope of the project is completed.

Stabilization: (Stage 2)
The purpose of this phase is to provide validation for the entire project and make necessary
adjustments. It ends with the final customer acceptance.

Termination: (Stage 3)
This phase encapsulates all project closure activities.
Gates
Description
    • Key stakeholders to perform a formal review of the quality of:
          • Plan
          • Execution
          • Deliverables
          • Customer Relationship
    • 1 hour meetings scheduled at the beginning of the project.
    • Gate specific deliverables are required prior to the meeting.
    • Output of each gate is a Project Flag (Green, Yellow, Red), recommendations and
       actions.
    • Minutes should be sent to stakeholders.
    • Deliverables produced by PM, with contribution from BDM and UX/Eng lead

G1: The project is properly planned. The team is formed and has implemented a first
deliverable. Inception activities have been completed.
G2: The team has reached 100% velocity and the scope of the project is well understood. The
budget is not more than 50%.
G3: All scope has been implemented.
G4: The project has received acceptance from customer.
G5: All closure activities like post-mortems and customer survey have been completed.
Gates details
Gate   Input                         KPI                         Criteria
G1     •   Demo                      •   Scope                   •   Vertical slice
       •   PROGRESS report           •   Budget                  •   <25%
       •   Health Check report       •   Velocity                •   >50%
       •   Project Plan
G2     •   Demo                      •   Scope                   •   >30%
       •   PROGRESS report           •   Budget                  •   <50%
       •   Health Check report       •   Quality                 •   >80%
       •   Scope definition          •   Velocity                •   100%
                                     •   Customer satisfaction   •   >7/10
                                     •   Team satisfaction       •   >7/10
G3     •   Demo                      •   Scope                   •   100%
       •   PROGRESS report           •   Budget                  •   <90%
       •   Health Check report       •   Quality                 •   >90%
       •   Completed scope
       •   Stabilization Plan
G4     •   Demo                      •   Budget                  •   100%
       •   PROGRESS report           •   Quality                 •   100%
       •   Health Check report
       •   Customer Acceptance
G5     •   Closure report            •   Customer satisfaction   •   >8/10
                                     •   Renewal                 •   Y
Gates by project size
Project   Gate        Stakeholders         Check Points          Stakeholders
Small     •   G1+G2   •   PM               •   N/A               •   N/A
          •   G3      •   Sales
          •   G4+G5   •   Senior PM/VP
                          Delivery
Medium    •   G1      •   PM               •   Pre G1            •   PM
          •   G2      •   Sales            •   Between G1 – G2   •   VP Delivery
          •   G3      •   VP Delivery      •   Between G2 – G3
          •   G4+G5   •   UX/Eng Lead      •   Every 3 weeks
                      •   SME
Large     •   G1      •   PM               •   Pre G1            •   PM
          •   G2      •   Sales            •   Monthly           •   VP Delivery
          •   G3      •   VP Delivery                            •   Sales
          •   G4      •   UX/Eng/QA Lead                         •   Exec Sponsor
          •   G5      •   SME
                      •   Exec sponsor
Check Points
Description

Informal review of project execution and gates preparation. The following will be reviewed:

    • Project status
    • Budget
    • Risks

CP1: Project Plan review. Gate schedule.

CP2: Team performance, Scope. Every 3 weeks.

CP3: Team performance, Scope, Quality. Every 3 weeks.

CP4: Quality, Communication. At least once every 3 weeks.
PROGRESS report
                                       Project                                                 Relationship
                Budget:                                                     Communication:
                Margin:                                                     Stakeholders:
                Scope:                                                      Perception:
                Schedule:                                                   Needs:
Observations    Team:                                                       Other:
                Other:



                Top risks that could impact the project (e.g.: Expert       Top risks that could impact the relationship (e.g.: other
                availability, undefined scope, 3rd party integration)       partners, corporate fit…)

    Risks


                1 thing that will make the project succeed (e.g.: Deliver   1 thing that will make the relationship succeed (e.g.:
    CSF         for a show, high quality…)                                  price, expertise, capacity…)


                Project related opp (renewal, features, additional          Relationship related opp (new groups, product strategy,
Opportunities   services, additional resources)                             add )


                Owner: action                                               Owner: action

   Actions
Recovery
                                       Actions
         • Review action items at scheduled Check Points
Green
         • Max 3 weeks to put the project to green
         • Review actions on a Weekly basis with the stakeholders
         • Project must meet stakeholders’ agreed upon Gate criteria to be back
Yellow     to green.
         • Project will be Red if still Yellow after 3 weeks.


         • Schedule daily SCRUM with stakeholders and review actions on a Daily
           basis.
         • Project must meet stakeholders’ agreed upon Gate criteria to be back
 Red       to green.
         • Project escalated to management team

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PROGRESS

  • 2. Summary • PROGRESS is a stage-gate system for an intentional, defined and planned project controlling and monitoring. • PROject Gate Review to Ensure SuccesS • Stages set expectations for the project team and customer. • Gates allow key stakeholders to review the project and impact the success of the project and the relationship. • Check Points support the project manager to reach gate success.
  • 3. Flow Stage-Gate G G G G G Inception 1 Implementation 2 3 Stabilization 4 Termination 5 CP1 CP2 CP3 CP4 Project Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint Sprint demo demo demo demo demo demo demo demo demo
  • 4. Stages Inception: (Stage 0) In this stage the project is transferred from the proposal team to the project team, the team is ramped up, the project is planned and a first deliverable (vertical slice) is produced. Implementation: (Stage 1) This phase is where the bulk of the work is done and most of the budget is spent. This phase is broken down in Sprint. At the end of this phase, the scope of the project is completed. Stabilization: (Stage 2) The purpose of this phase is to provide validation for the entire project and make necessary adjustments. It ends with the final customer acceptance. Termination: (Stage 3) This phase encapsulates all project closure activities.
  • 5. Gates Description • Key stakeholders to perform a formal review of the quality of: • Plan • Execution • Deliverables • Customer Relationship • 1 hour meetings scheduled at the beginning of the project. • Gate specific deliverables are required prior to the meeting. • Output of each gate is a Project Flag (Green, Yellow, Red), recommendations and actions. • Minutes should be sent to stakeholders. • Deliverables produced by PM, with contribution from BDM and UX/Eng lead G1: The project is properly planned. The team is formed and has implemented a first deliverable. Inception activities have been completed. G2: The team has reached 100% velocity and the scope of the project is well understood. The budget is not more than 50%. G3: All scope has been implemented. G4: The project has received acceptance from customer. G5: All closure activities like post-mortems and customer survey have been completed.
  • 6. Gates details Gate Input KPI Criteria G1 • Demo • Scope • Vertical slice • PROGRESS report • Budget • <25% • Health Check report • Velocity • >50% • Project Plan G2 • Demo • Scope • >30% • PROGRESS report • Budget • <50% • Health Check report • Quality • >80% • Scope definition • Velocity • 100% • Customer satisfaction • >7/10 • Team satisfaction • >7/10 G3 • Demo • Scope • 100% • PROGRESS report • Budget • <90% • Health Check report • Quality • >90% • Completed scope • Stabilization Plan G4 • Demo • Budget • 100% • PROGRESS report • Quality • 100% • Health Check report • Customer Acceptance G5 • Closure report • Customer satisfaction • >8/10 • Renewal • Y
  • 7. Gates by project size Project Gate Stakeholders Check Points Stakeholders Small • G1+G2 • PM • N/A • N/A • G3 • Sales • G4+G5 • Senior PM/VP Delivery Medium • G1 • PM • Pre G1 • PM • G2 • Sales • Between G1 – G2 • VP Delivery • G3 • VP Delivery • Between G2 – G3 • G4+G5 • UX/Eng Lead • Every 3 weeks • SME Large • G1 • PM • Pre G1 • PM • G2 • Sales • Monthly • VP Delivery • G3 • VP Delivery • Sales • G4 • UX/Eng/QA Lead • Exec Sponsor • G5 • SME • Exec sponsor
  • 8. Check Points Description Informal review of project execution and gates preparation. The following will be reviewed: • Project status • Budget • Risks CP1: Project Plan review. Gate schedule. CP2: Team performance, Scope. Every 3 weeks. CP3: Team performance, Scope, Quality. Every 3 weeks. CP4: Quality, Communication. At least once every 3 weeks.
  • 9. PROGRESS report Project Relationship Budget: Communication: Margin: Stakeholders: Scope: Perception: Schedule: Needs: Observations Team: Other: Other: Top risks that could impact the project (e.g.: Expert Top risks that could impact the relationship (e.g.: other availability, undefined scope, 3rd party integration) partners, corporate fit…) Risks 1 thing that will make the project succeed (e.g.: Deliver 1 thing that will make the relationship succeed (e.g.: CSF for a show, high quality…) price, expertise, capacity…) Project related opp (renewal, features, additional Relationship related opp (new groups, product strategy, Opportunities services, additional resources) add ) Owner: action Owner: action Actions
  • 10. Recovery Actions • Review action items at scheduled Check Points Green • Max 3 weeks to put the project to green • Review actions on a Weekly basis with the stakeholders • Project must meet stakeholders’ agreed upon Gate criteria to be back Yellow to green. • Project will be Red if still Yellow after 3 weeks. • Schedule daily SCRUM with stakeholders and review actions on a Daily basis. • Project must meet stakeholders’ agreed upon Gate criteria to be back Red to green. • Project escalated to management team