options: Please use the attached form to indicate any changes in your cleaning requirements and return it so that we can update your file. You did not bother to tell us you wanted laundry service. If you had read the cleaning request form thoroughly, you would have seen that laundry is an add-on service that must be specially requested. Laundry service is available for an extra fee, which you didn't agree to pay. You didn't fill out the cleaning preferences form correctly, so we had no way of knowing you wanted laundry services. 2) A multicultural organization is the most difficult type of organization for outsiders to break into. options: True False.