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Fairfax County Department of
Cable Communications and Consumer Services
Anyone who buys goods
or services for personal,
family or home use.
What Is Consumer Protection?
Laws that protect us when
businesses do not provide
quality services or products.
YOU CAN BE A CONSUMER
INVESTIGATOR!
WHAT DOES AN INVESTIGATOR DO?
• Investigate complaints.
• Give advice and information to
consumers.
• Understand consumer ...
WHAT WILL YOU DO?
• You will have to deal with unhappy
people and difficult situations.
• You will have to manage your tim...
WHAT SKILLS DO YOU NEED?
• A college degree.
• Strong problem solving skills.
• Good writing and public speaking
skills.
•...
BE A CHAMPION FOR
CONSUMER RIGHTS!
• Learn your consumer rights and
responsibilities.
• Exercise your consumer rights.
• U...
Be a Savvy Consumer Today
So You Can Be
A Consumer Investigator Tomorrow!
www.fairfaxcounty.gov/consumer
Fairfax County Consumer Affairs Career Day
Fairfax County Consumer Affairs Career Day
Fairfax County Consumer Affairs Career Day
Fairfax County Consumer Affairs Career Day
Fairfax County Consumer Affairs Career Day
Fairfax County Consumer Affairs Career Day
Fairfax County Consumer Affairs Career Day
Fairfax County Consumer Affairs Career Day
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Fairfax County Consumer Affairs Career Day

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Fairfax County Consumer Affairs Career Day

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Fairfax County Consumer Affairs Career Day

  1. 1. Fairfax County Department of Cable Communications and Consumer Services
  2. 2. Anyone who buys goods or services for personal, family or home use.
  3. 3. What Is Consumer Protection? Laws that protect us when businesses do not provide quality services or products.
  4. 4. YOU CAN BE A CONSUMER INVESTIGATOR!
  5. 5. WHAT DOES AN INVESTIGATOR DO? • Investigate complaints. • Give advice and information to consumers. • Understand consumer protection laws. • Mediate complaints to resolve disputes.
  6. 6. WHAT WILL YOU DO? • You will have to deal with unhappy people and difficult situations. • You will have to manage your time well because the workload can be heavy. • You will have to be fair and impartial.
  7. 7. WHAT SKILLS DO YOU NEED? • A college degree. • Strong problem solving skills. • Good writing and public speaking skills. • Patience in dealing with people.
  8. 8. BE A CHAMPION FOR CONSUMER RIGHTS! • Learn your consumer rights and responsibilities. • Exercise your consumer rights. • Use your knowledge to make a difference in someone’s life. • Help change things.
  9. 9. Be a Savvy Consumer Today So You Can Be A Consumer Investigator Tomorrow! www.fairfaxcounty.gov/consumer

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