Consumer Affairs

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Brief presentation on consumer exploitation

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Consumer Affairs

  1. 1. This presentation is to be used solely for educational <br />purposes no attempt should be made to profit from it.<br />The presentation is a combination of the author’s own <br />work and information taken from R. Ramsawak’s<br />Modules in Social Studies.<br />Presented by: Mr. D. Gooden<br />
  2. 2. Consumer Affairs - Exploitation<br />Presented by: Mr. D. Gooden<br />
  3. 3. Beware<br />
  4. 4. What is consumer exploitation?<br />Consumer exploitation refers to the <br />abuse of consumers’ rights and<br />privileges for business or personal gain.<br />
  5. 5. Let’s look at a conversation among some consumers<br />
  6. 6.
  7. 7. Now let’s examine the conversation closely<br />Where in it do you see these<br />ladies being exploited?<br />What’s a guarantee? <br />It is an assurance given that <br />goods or services are of a <br />specified quality standard.<br />
  8. 8. How did these<br />two consumers<br />get exploited?<br />
  9. 9. In order for consumers to avoid exploitation, they must be aware of the tricks used by unscrupulous people.<br />BLACK-MARKETING<br />This is a situation <br />where goods with <br />ceiling prices <br />established by law are <br />sold above the <br />controlled price.<br />HOARDING<br />Prevalent where goods<br /> are in short supply.<br />Scarce item are<br />removed and sold only <br />if a consumer buys <br /> above a certain <br /> amount.<br />
  10. 10. In order for consumers to avoid exploitation, they must be aware of the tricks used by unscrupulous people.<br />BAIT-AND-SWITCH<br />A good is advertised –<br />consumers are <br />informed it is no <br />longer in stock and <br />persuaded to buy a <br />substitute.<br />LOSS - LEADERS<br />Items are sold below<br />the cost price – <br />intention is to give the <br />impression that that <br />store sells all goods at <br />a low price. However <br /> the other items are highly over - priced.<br />
  11. 11. In order for consumers to avoid exploitation, they must be aware of the tricks used by unscrupulous people.<br />FALSE SALES<br />Offers of reduced<br />prices on goods are <br />strong inducements to <br />customers to purchase <br />items that they do <br />not need.<br />FALSE ADVETISING CLAIMS<br />Special claims being<br />made about certain <br />products – consumers <br />are tricked into buying <br />only to find out later <br /> that the claims are <br /> not true.<br />
  12. 12. THE END<br />

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