2.Distinguish between assigned and emergent leaders. Give an example of an instance in which
you \"emerged\" as a leader. Explain how your communication might have facilitated your
emergence as leader.
Solution
In most of the organisations today, there are broadly two types of leadership. One is the
“Assigned leadership” and another one is “Emergent leadership”. The difference between the
assigned and emergent leadership is that in the assigned leadership, a person is explicitly
appointed to hold a particular position in the organisational structure. This is a more common
and traditional form of leadership where at the time of recruiting itself, the candidates are
conveyed by the human resource managers about the position they are being hired for such as
team leader, area sales manager, vice president, etc. Where as in the emergent leadership, a
person is not appointed, recruited or elected to a leadership role. Instead, the person himself or
herself emerges as a leader of the team or group he or she is a part of, as a result of his or her
interaction with the group over a period of time. The most successful companies of the world are
focussed on the emergent form of leadership to add value to their organisations. The emergent
leaders are usually the ones who have spent a lot of time with the organisation, have undergone
multiple business cycles and knows the in and out functioning of the organisation. They are
effective communicators and understand company process and policies better than most of the
people in the company. Because of their superior domain knowledge and productive way of
doing things, they emerge as leaders of their team.
In one of the early assignments of my career, I was working as a direct sales representative in a
leading public sector bank. I was tagged to a branch out of more than 1200 branches that the
bank had in the country. Direct sales representatives (DSTs) are responsible to get more
customers and more business for the bank by moving in the field all day and interacting with
different types of prospective customers. These customers included both the retail and the
corporate customers. During my two and a half years tenure with the bank, I was a consistent top
performer in terms of the volume and value of the business generated by each direct sales
representative per month. I had an excellent product knowledge on every banking product that
the bank had to offer such as savings account, current account, fixed deposits, recurring deposits,
third party insurance, home loans, car loans, business loans, debit and credit cards and all other
assets and liabilities products. In a very short period of time, I emerged as the leader of the direct
sales representative team by becoming a team leader of the DSTs of my branch and the regional
head of all the direct sales representatives of our region (covering more than 15 branches) at the
time of my exit from that particular bank.
I believe, in my emergence as a leader, my effe.
2.Distinguish between assigned and emergent leaders. Give an example.pdf
1. 2.Distinguish between assigned and emergent leaders. Give an example of an instance in which
you "emerged" as a leader. Explain how your communication might have facilitated your
emergence as leader.
Solution
In most of the organisations today, there are broadly two types of leadership. One is the
“Assigned leadership” and another one is “Emergent leadership”. The difference between the
assigned and emergent leadership is that in the assigned leadership, a person is explicitly
appointed to hold a particular position in the organisational structure. This is a more common
and traditional form of leadership where at the time of recruiting itself, the candidates are
conveyed by the human resource managers about the position they are being hired for such as
team leader, area sales manager, vice president, etc. Where as in the emergent leadership, a
person is not appointed, recruited or elected to a leadership role. Instead, the person himself or
herself emerges as a leader of the team or group he or she is a part of, as a result of his or her
interaction with the group over a period of time. The most successful companies of the world are
focussed on the emergent form of leadership to add value to their organisations. The emergent
leaders are usually the ones who have spent a lot of time with the organisation, have undergone
multiple business cycles and knows the in and out functioning of the organisation. They are
effective communicators and understand company process and policies better than most of the
people in the company. Because of their superior domain knowledge and productive way of
doing things, they emerge as leaders of their team.
In one of the early assignments of my career, I was working as a direct sales representative in a
leading public sector bank. I was tagged to a branch out of more than 1200 branches that the
bank had in the country. Direct sales representatives (DSTs) are responsible to get more
customers and more business for the bank by moving in the field all day and interacting with
different types of prospective customers. These customers included both the retail and the
corporate customers. During my two and a half years tenure with the bank, I was a consistent top
performer in terms of the volume and value of the business generated by each direct sales
representative per month. I had an excellent product knowledge on every banking product that
the bank had to offer such as savings account, current account, fixed deposits, recurring deposits,
third party insurance, home loans, car loans, business loans, debit and credit cards and all other
assets and liabilities products. In a very short period of time, I emerged as the leader of the direct
sales representative team by becoming a team leader of the DSTs of my branch and the regional
head of all the direct sales representatives of our region (covering more than 15 branches) at the
2. time of my exit from that particular bank.
I believe, in my emergence as a leader, my effective communication skills played a very
important role. Because of my extensive knowledge, vast experience of handling different types
of customers with varying banking needs and the ability to effectively communicate with
different stakeholders of the bank, I was always the single touch point for my customers and
peers whenever they needed any help with their business or sales assignments. Not every
customer has a good understanding of what they exactly want and how they should meet their
financial objectives. This is where I helped them by communicating them which banking product
should they opt for considering their short-term and long-term financial goals and the ones that
give them higher Returns on Investment (ROI).
