Australia provides immigration opportunities for call or contact centre managers. To qualify, applicants must have a bachelor's degree or advanced diploma, or rich experience managing a call centre. They must also score well on the points-based SkillSelect system, which evaluates criteria like age, experience, education, language skills, and abilities. Seeking professional Australia immigration services is recommended to navigate requirements and select the optimal visa pathway, such as the Regional Sponsored Migration Scheme which provides additional points and priority processing.

1. Australia immigration Services for call or contact centre manager
Australia immigration now gets easier for immigrants who have an
exposure as a Call or Contact Centre Manager. The present listing of the
consolidated Skilled Occupation List mentions the occupation under Skill
Type II as per ANZSCO ‘Australia and New Zealand Standard Classification
of Occupations’. ASRI ‘Australian Skills Recognition Information’ has
identified the occupation for most demand at various regions in Australia.
India has already been a breeding ground for call or contact centre
managers. The last decade has shown a tremendous growth in this segment
as every city and every state in India has outpoured its resources on
developing call centres. This presents a huge opportunities to the
educated and well trained youth to take chances to move to a near-perfect
destination i.e. Australia. But prior to the filling up the application one
must seek proper guidance on Australia immigration services for call or
contact centre manager. The intricacies on Australian immigration,
SkillSelect and Skill visa types make it critical to your success in taking
this occupation in Australia.
A Call or Contact Centre Manager is expected to manage an entire call
centre and this requires a great expertise. One should be deft at English or
local language, team-management, technology and most importantly,
working under pressure. ANZSCO rightly mentions the job under Skill
Type II as the occupation requires a good mix of experience and
education. One should show both practical and theoretical skills to excel at
the workplace.
On the skills part, ASRI requires the applicant to must have at least a
Bachelor Degree on formal education. This can be supplemented with an
advanced diploma or AQF on the functional area. A provision on this also
mentions that a rich experience on managing a Call or Contact Centre can
be substituted to formal education. This makes it imperative for all those
who fall short of a formal education but have good many years of
experience on managing a Call or Contact Centre.
SkillSelect also requires the applicants to produce a good performance on
the points score. The abilities of the applicant are scaled on different
parameters such as age, experience, education, official language, skills and
abilities. This makes it imperative for the intending immigrant to seek
Australia immigration services for call or contact centre manager. A
professional advice should be of great help in being able to make the
application in the most right manner.
The visa types do also require a good advice on selection. The Department
of Immigration and Citizenship mentions 3 prominent programs under
skilled immigration namely
 Employer Nomination Scheme
 Standard Business Sponsorship
 Regional Sponsored Migration Scheme
A good advice from any of the immigration services would reveal that the
Regional Sponsored Migration Scheme is the most appropriate for the

2. purpose. The regional sponsorship not just gets you an addition of 5 points
on the total score but a priority is also given on allocation of job /
processing of the application.
Summary: A Call or Contact Centre Manager is expected to manage an
entire call centre and this requires a great expertise. ASRI requires the
applicant to must have at least a Bachelor Degree on formal education. This
can be supplemented with an advanced diploma or AQF on the functional
area. Applicants with a rich experience on managing a Call or Contact
Centre can also apply for the occupation.