Paper One Length : 1000- 1200 words/ 3.5-4 pages, exclusive of the Work Cited page For your first paper, you’ll be analyzing impediments to your own critical thinking and how they shaped your decision making in a specific decision in your life. First, think back to a decision you’ve made that you either now see as a bad decision or that you’re still not fully sure you thought through critically. It doesn’t have to be a super-personal decision (why did I date that girl for so long in high school?), and it can even be a decision that’s had a good outcome (why did I choose this university?), as long as you can express how you didn’t really think critically about it at the time . Elements of Reasoning : For prewriting purposes, go around the circle of elements with this decision as you made it then , paying close attention to who you were when you made it (your Point of View). You’ll want to use these notes as you describe your decision-making process and put any elements of reasoning in bold in your paper. Plan to use between 3-5 elements of reasoning in your paper. Impediments : Finally, think about what types of impediments got in your way as you made this decision. Develop paragraphs in your paper around these impediments and put them in bold type in your paper as well. Your thesis statement should say something about how the impediments that blocked your critical thinking interacted with the elements of reasoning to keep you from using them effectively. Because all papers in CRTW must include documented material, make sure you quote Nosich at least once when talking about at least one impediment that hindered your critical thinking. You'll then need to give the page number in MLA format in your paper and create a Works Cited page with Nosich's book on it at the end of your paper. Hints: 1. Don’t be afraid to use the first person “I.” This is a paper about you and your thinking. 2. You can tell this as a story if you’d like, so long as it’s clear that you’re analyzing your own thinking and which impediments and elements of reasoning were (or weren’t) involved. 3. Whether you tell this as a story or write it as a more formal academic paper, your introduction should give some context to your decision: when was it, what was it, and why did you need to make it? 4. In your conclusion, rather than repeating what you’ve already said in the introduction and body of the paper, please try to reflect on what you’ve learned from analyzing this decision and/or making the decision in the first place. What might you do differently in the future? How might you approach the same impediment(s) if you feel them creeping into your thought process in future decisions? Proprietary KATHY FORSYTH CAPELLA UNIVERSITY Tele Psych Staff Training Session Proprietary What is Telehealth and Tele psych?  Technology  Four models  Closing the gap access to healthcare  Care when they need it, no matter the distance  Decreasing cost.

1. Paper One
Length : 1000- 1200 words/ 3.5-4 pages, exclusive of the Work Cited page
For your first paper, you’ll be analyzing impediments to your own critical thinking and how
they shaped your decision making in a specific decision in your life.
First, think back to a decision you’ve made that you either now see as a bad decision or that
you’re still not fully sure you thought through critically. It doesn’t have to be a super-
personal decision (why did I date that girl for so long in high school?), and it can even be a
decision that’s had a good outcome (why did I choose this university?), as long as you can
express how you didn’t really think critically about it at the time .
Elements of Reasoning : For prewriting purposes, go around the circle of elements with this
decision as you made it then , paying close attention to who you were when you made it (your
Point of View). You’ll want to use these notes as you describe your decision-making process
and put any elements of reasoning in bold in your paper. Plan to use between 3-5 elements of
reasoning in your paper.
Impediments : Finally, think about what types of impediments got in your way as you made this
decision. Develop paragraphs in your paper around these impediments and put them in bold type
in your paper as well. Your thesis statement should say something about how the impediments
that blocked your critical thinking interacted with the elements of reasoning to keep you from
using them effectively.
Because all papers in CRTW must include documented material, make sure you quote Nosich at
least once when talking about at least one impediment that hindered your critical thinking. You'll
then need to give the page number in MLA format in your paper and create a Works Cited page
with Nosich's book on it at the end of your paper.
Hints:
1. Don’t be afraid to use the first person “I.― This is a paper about you and your
thinking.
2. You can tell this as a story if you’d like, so long as it’s clear that you’re analyzing
your own thinking and which impediments and elements of reasoning were (or weren’t)
involved.
3. Whether you tell this as a story or write it as a more formal academic paper, your introduction
should give some context to your decision: when was it, what was it, and why did you need to
make it?
4. In your conclusion, rather than repeating what you’ve already said in the introduction and
body of the paper, please try to reflect on what you’ve learned from analyzing this decision
and/or making the decision in the first place. What might you do differently in the future? How

2. might you approach the same impediment(s) if you feel them creeping into your thought process
in future decisions?
Proprietary
KATHY FORSYTH
CAPELLA UNIVERSITY
Tele Psych Staff Training Session
Proprietary
What is Telehealth
and Tele psych?
 Technology  Four models
 Closing the gap access to healthcare  Care when they need it, no matter the
distance
 Decreasing cost and time
Proprietary
Tele Psych Ricks
 Risks:  Technology difficulties  Cost of internet  Confidentiality and Privacy
 Secure networks
Proprietary
Tele Psych Benefits
 Benefits:  Provision of mental health services
 Cost- efficient
 Patient satisfaction
 Increased access to care
Proprietary

3. Program Implementation
Multifaceted team Planner Coordinator Facilitator Motivator
Timeframe
Proprietary
Staff Training
Training
New technology
Mock patients HIPPA Ethics Legal
issues
Change is Hard
Proprietary
Patient and Provider
Collaboration
 Expected outcomes:  Improved mental health access
 Improved patient outcomes
 Increased patient satisfaction
 Increased participation in treatment
 Improves trust
Proprietary
Tele Psych Evaluation
 Telepsych Program  TAM
 IT Audits
 Surveys

4. Proprietary
Ongoing Training and
Technical Support
 Top Training requirements  Communication
 Technology use and troubleshoots
 Service delivery
 Privacy and Security
Proprietary
Conclusion
 Nurse impact
 Improving access to psychiatric treatment
 Assess from anywhere with WIFI
 Effective
 Providing mental health care to those that need it.
Proprietary
References
 American Psychiatric Association (2017). What is Telepsychiatry? Retrieved from:
https://www.psychiatry.org/patients-families/what-is-telepsychiatry
 Elliott, & William S. Hein & Co., Inc. (2020). Telehealth and telemedicine: Frequently
asked questions (R46239) (4623rd ed.) Retrieved from https://heinonline-
org.library.capella.edu/HOL/Page?handle=hein.crs/govcalm0001&collection=congrec
 Fathi, J.T., Modin, H.E., Scott, J.D., (2017) "Nurses advancing telehealth services in the era
of healthcare reform" OJIN: The Online Journal of Issues in
Nursing Vol. 22, No. 2, Manuscript 2. DOI: 10.3912/OJIN.Vol22No02Man02

5.  Kwee-Meier, S., Butzler, J., & Schlick, C. (2016). Development and validation of a
technology acceptance model for safety enhancing, wearable locating systems.
Behaviour & Information Technology, 35(5), 394-409. Retrieved from
https://www.tandfonline.com/doi/abs/10.1080/0144929X.2016.1141986?journalCode=tbit20
 Malhotra, S., Chakrabarti, S., & Shah, R. (2013). Telepsychiatry: Promise, potential, and
challenges. Indian journal of psychiatry, 55(1), 3–11. doi:10.4103/0019-
5545.105499
 O’Dowd, E. (2018). Identifying health IT infrastructure requirements for telehealth.
Retrieved from https://hitinfrastructure.com/news/identifying-health-it-infrastructure-
requirements-for-telehealth
 Urquhart, R., Kendell, C., Folkes, A., Reiman, T., Grunfeld, E., & Porter, G. A. (2018).
Making it happen: Middle managers' roles in innovation implementation in health
care. Worldviews on evidence-based nursing, 15(6), 414–423.
https://doi.org/10.1111/wvn.12324
 Slide 1
 What is Telehealth and Tele psych?
 Tele Psych Ricks
 Tele Psych Benefits
 Program Implementation
 Staff Training
 Patient and Provider Collaboration
 Tele Psych Evaluation
 Ongoing Training and Technical Support
 Conclusion
 References
Telehealth Staff Training
J E N N I F E R Z A B A L A
C A P E L L A U N I V E R S I T Y
H E A LT H C A R E I N F O R M AT I C S A N D T E C H N O L O G Y
D R . W I L E Y
M A R C H 2 0 2 2

6. The goals of telehealth
•Make health care accessible to everyone
•Make services easier and more convenient for people with mobility, time or transportation
issues
•Provide access to specialists
•Improve communication and coordination of care among the interdisciplinary health care
team and the patient.
(Lokken et al., 2020)
The benefits of Telehealth
•Increases access to care including specialists
•Reduces costs
•Increases patient satisfaction
•Increases patient outcomes
•Allows for flexibility
(Gajarawala & Pelkowski, 2021)
Telehealth Challenges •Lack of access to technology
•Lack of broadband internet
•Concerns regarding quality of care and experience
(Adams et al., 2021)
Risks associated with Telehealth
Data Accuracy Healthcare Coverage
Privacy and Confidentiality
Strategies for Success •Training/Education Health care providers and staff IT support
team Patients
•Communications

7. •Improvement Cycle
(Lokken et al., 2020)
Patient Confidentiality and Privacy
Telehealth etiquette
HIPAA
Security Audits
Federal and State Regulations
Telehealth Effectiveness Assessment •Patient satisfaction surveys
•Staff feedback
•Quality Improvement team data collection
(Cresswell et al., 2017)
Training and Support •In-person training
•Online training
•Role and department specific
•IT telehealth team
(Lokken et al., 2020)
Questions?
THANK YOU
References
Adams, R. B., Nelson, V. R., & Holtz, B. E. (2021). Barriers for telemedicine use among
nonusers at the beginning of the pandemic.
Telemedicine Reports, 2(1). https://doi.org/10.1089/tmr.2021.0022
Cresswell, K. M., Bates, D. W., & Sheikh, A. (2017). Ten key considerations for the successful
optimization of large-scale health

8. information technology. Journal of the American Medical Informatics Association, 24(1),
182–187. https://doi.org/10.1093/jamia/ocw037
Gajarawala, S. N., & Pelkowski, J. N. (2021). Telehealth benefits and barriers. The Journal for
Nurse Practitioners, 17(2), 218–221.
https://doi.org/10.1016/j.nurpra.2020.09.013
Lokken, T. G., Blegen, R. N., Hoff, M. D., & Demaerschalk, B. M. (2020). Overview for
implementation of telemedicine services in a large
integrated multispecialty health care system. Telemedicine and e-Health, 26(4), 382–387.
https://doi.org/10.1089/tmj.2019.0079
 Slide 1
 The goals of telehealth
 The benefits of Telehealth
 Telehealth Challenges
 Risks associated with Telehealth
 Strategies for Success
 Patient Confidentiality and Privacy
 Telehealth Effectiveness Assessment
 Training and Support
 Questions?
 References