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Monitoraggio e Analisi di
Utilizzo dei Servizi Web
INSPIRE
Webinar – 20/06/2018
Epsilon Italia & Spatineo
Giacomo Martirano
Fabio Bittencourt
 Gli adempimenti della Direttiva INSPIRE
 Presentazione servizi Spatineo
 INSPIRE helpdesk
 MePA
 Q&A
Agenda
Gli adempimenti della Direttiva INSPIRE
Gli adempimenti della Direttiva INSPIRE
Gli adempimenti della Direttiva INSPIRE
Gli adempimenti della Direttiva INSPIRE
Gli adempimenti della Direttiva INSPIRE
Gli adempimenti della Direttiva INSPIRE
QUALITÀ DEL SERVIZIO
1. PRESTAZIONI
• Il tempo di risposta (response time) deve essere
inferiore al tempo prescritto in funzione del tipo di
servizio
2. CAPACITÀ
• Il numero minimo di richieste simultanee da servire
devono essere pari a quelle indicate per ogni tipo di
servizio
3. DISPONIBILITÀ
• La probabilità che un servizio sia disponibile deve
essere del 99%.
Presentazione servizi Spatineo
Area Sales Manager
fabio.bittencourt@spatineo.com
11
Webinar - Monitoring and
Analysis of Usage of
INSPIRE Web Services
Fabio Bittencourt / Giacomo Martirano
20/06/2018
Spatineo - Epsilon Italia
www.spatineo.com
MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES
Users and Usage
Analytics
Criteria for QoS
Impact of
improvements
Quality of Service
Conclusions
Validation to
OGC/INSPIRE
Volume of data vs
interoperability
Network of Requests
VOLUME OF DATA VS
RELIABILITY
MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES
The volume of spatial data collected
increases rapidly with ever more powerful
ways to simulate the environ and human
behavior
A good SDI allows you to find, filter,
acquire and interact with spatial data
required for a particular use in a reliable,
efficient and easy-to-use manner
INSPIRE is a good example of this
environment and the challenges involved in
providing a reliable platform of services
NETWORK OF REQUESTS
MONITORING AND ANALYSIS OF USAGE OF INSPIRE
SERVICES
http://directory.spatineo.c
om/
http://servicemap.spatine
o.com/
Currently, over 85.000 Spatial
Services around the globe
reached by our agent every 5 min.
NETWORK OF REQUESTS
MONITORING AND ANALYSIS OF USAGE OF INSPIRE
SERVICES
http://servicemap.spatine
o.com/
QUALITY OF SERVICE - QoS
MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES
Wikipedia:
Quality of service (QoS) is the
description
or measurement of the overall
performance of a service, such
as a telephony or computer
network or a cloud
computing service, particularly the
performance seen by the users
of the network.
http://directory.spatineo.com/
MONITORING AND ANALYSIS OF USAGE OF INSPIRE
SERVICES
CRITERIA FOR
QUALITY OF SERVICE
This Photo by Unknown Author is licensed under CC BY-NC
CRITERIA FOR QoS
AVAILABILITY PERFORMANCE CAPACITY
MONITORING AND ANALYSIS OF USAGE OF INSPIRE
SERVICES
CRITERIA FOR QoS -
AVAILABILITY
METERS/INDICATORS
MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES
The limit values of error % and response time for a service are shown
through an indicator. The indicators take the information produced by a
meter and aufere the value of the current status of QoS for a service,
based on the results of the monitoring produced by the meter
LIMITS/ALERTS
MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES
When an indicator change the
status of the QoS from Ok to
“Warning” or “Error”, it creates an
alert and records the alert in the
monitoring database
CRITERIA FOR QoS -
PERFORMANCE
MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES
CRITERIA FOR QoS -
CAPACITY
MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES
CRITERIA FOR QoS -
CAPACITY
MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES
USERS + QoS DELIVERED
MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES
Reviewing the response time records experienced by the users helps
defining the actual level of service quality delivered to those users, for
each individual service or a group of them
KNOWING USERS
MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES
UNDERSTANDING USAGE
MONITORING AND ANALYSIS OF USAGE OF INSPIRE
SERVICES
VALIDATION TO
OGC/INSPIRE
MONITORING AND ANALYSIS OF USAGE OF INSPIRE
SERVICES
VALIDATION TO
OGC/INSPIRE
MONITORING AND ANALYSIS OF USAGE OF INSPIRE
SERVICES
IMPACT OF IMPROVEMENTS
MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES
Measurement of the amount of
time saved or spent in excess by
users. Graph shows the variation
in a month against the average
over the previous 6 months
(based on the response time
multiplied by the number of
monthly requests from users).
How much less (or more) time
the users are spending to
access the same information?
What’s the financial impact in
the society?
MONITORING AND ANALYSIS OF USAGE OF INSPIRE
SERVICES
CONCLUSIONS
 Without a high level of availability of
services, the effort to build an SDI has
low value
 You can assure availability, performance
and capacity, while optimizing the
infrastructure to your users
 Visualization of relevant analytical
indicators is key to recognise your
success
 Data driven impact assessment to track
progress reveals how successful the
implementation is
 “If you can’t measure, you can’t manage
it” (Peter Drucker)
31www.spatineo.com
Fabio Bittencourt
fabio.bittencourt@spatineo.com
+358 40 632 6828
fabioavbit
INSPIRE helpdesk
Video inspire-helpdesk.eu
MePA
Codice articolo Nome del servizio
EIT-SPATINEO-01
Spatineo Monitor per grandi
organizzazioni
EIT-SPATINEO-02
Spatineo Monitor per
piccole-medie
organizzazioni
EIT-SPATINEO-03 Spatineo Performance
Q&A
Grazie per la
partecipazione
INSPIRE Help Desk
inspire-italia@inspire-helpdesk.eu
Segui la nostra playlist «INSPIRE in pills»
@EpsilonItaliasrl
Spatineo Inc.
info@spatineo.com

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Webinar: Monitoraggio e Analisi di Utilizzo dei Servizi Web INSPIRE

  • 1. Monitoraggio e Analisi di Utilizzo dei Servizi Web INSPIRE Webinar – 20/06/2018
  • 2. Epsilon Italia & Spatineo Giacomo Martirano Fabio Bittencourt
  • 3.  Gli adempimenti della Direttiva INSPIRE  Presentazione servizi Spatineo  INSPIRE helpdesk  MePA  Q&A Agenda
  • 4. Gli adempimenti della Direttiva INSPIRE
  • 5. Gli adempimenti della Direttiva INSPIRE
  • 6. Gli adempimenti della Direttiva INSPIRE
  • 7. Gli adempimenti della Direttiva INSPIRE
  • 8. Gli adempimenti della Direttiva INSPIRE
  • 9. Gli adempimenti della Direttiva INSPIRE QUALITÀ DEL SERVIZIO 1. PRESTAZIONI • Il tempo di risposta (response time) deve essere inferiore al tempo prescritto in funzione del tipo di servizio 2. CAPACITÀ • Il numero minimo di richieste simultanee da servire devono essere pari a quelle indicate per ogni tipo di servizio 3. DISPONIBILITÀ • La probabilità che un servizio sia disponibile deve essere del 99%.
  • 10. Presentazione servizi Spatineo Area Sales Manager fabio.bittencourt@spatineo.com
  • 11. 11 Webinar - Monitoring and Analysis of Usage of INSPIRE Web Services Fabio Bittencourt / Giacomo Martirano 20/06/2018 Spatineo - Epsilon Italia www.spatineo.com
  • 12. MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES Users and Usage Analytics Criteria for QoS Impact of improvements Quality of Service Conclusions Validation to OGC/INSPIRE Volume of data vs interoperability Network of Requests
  • 13. VOLUME OF DATA VS RELIABILITY MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES The volume of spatial data collected increases rapidly with ever more powerful ways to simulate the environ and human behavior A good SDI allows you to find, filter, acquire and interact with spatial data required for a particular use in a reliable, efficient and easy-to-use manner INSPIRE is a good example of this environment and the challenges involved in providing a reliable platform of services
  • 14. NETWORK OF REQUESTS MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES http://directory.spatineo.c om/ http://servicemap.spatine o.com/ Currently, over 85.000 Spatial Services around the globe reached by our agent every 5 min.
  • 15. NETWORK OF REQUESTS MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES http://servicemap.spatine o.com/
  • 16. QUALITY OF SERVICE - QoS MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES Wikipedia: Quality of service (QoS) is the description or measurement of the overall performance of a service, such as a telephony or computer network or a cloud computing service, particularly the performance seen by the users of the network. http://directory.spatineo.com/
  • 17. MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES CRITERIA FOR QUALITY OF SERVICE This Photo by Unknown Author is licensed under CC BY-NC CRITERIA FOR QoS AVAILABILITY PERFORMANCE CAPACITY
  • 18. MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES CRITERIA FOR QoS - AVAILABILITY
  • 19. METERS/INDICATORS MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES The limit values of error % and response time for a service are shown through an indicator. The indicators take the information produced by a meter and aufere the value of the current status of QoS for a service, based on the results of the monitoring produced by the meter
  • 20. LIMITS/ALERTS MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES When an indicator change the status of the QoS from Ok to “Warning” or “Error”, it creates an alert and records the alert in the monitoring database
  • 21. CRITERIA FOR QoS - PERFORMANCE MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES
  • 22. CRITERIA FOR QoS - CAPACITY MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES
  • 23. CRITERIA FOR QoS - CAPACITY MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES
  • 24. USERS + QoS DELIVERED MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES Reviewing the response time records experienced by the users helps defining the actual level of service quality delivered to those users, for each individual service or a group of them
  • 25. KNOWING USERS MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES
  • 26. UNDERSTANDING USAGE MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES
  • 27. VALIDATION TO OGC/INSPIRE MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES
  • 28. VALIDATION TO OGC/INSPIRE MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES
  • 29. IMPACT OF IMPROVEMENTS MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES Measurement of the amount of time saved or spent in excess by users. Graph shows the variation in a month against the average over the previous 6 months (based on the response time multiplied by the number of monthly requests from users). How much less (or more) time the users are spending to access the same information? What’s the financial impact in the society?
  • 30. MONITORING AND ANALYSIS OF USAGE OF INSPIRE SERVICES CONCLUSIONS  Without a high level of availability of services, the effort to build an SDI has low value  You can assure availability, performance and capacity, while optimizing the infrastructure to your users  Visualization of relevant analytical indicators is key to recognise your success  Data driven impact assessment to track progress reveals how successful the implementation is  “If you can’t measure, you can’t manage it” (Peter Drucker)
  • 33. MePA Codice articolo Nome del servizio EIT-SPATINEO-01 Spatineo Monitor per grandi organizzazioni EIT-SPATINEO-02 Spatineo Monitor per piccole-medie organizzazioni EIT-SPATINEO-03 Spatineo Performance
  • 34. Q&A
  • 35. Grazie per la partecipazione INSPIRE Help Desk inspire-italia@inspire-helpdesk.eu Segui la nostra playlist «INSPIRE in pills» @EpsilonItaliasrl Spatineo Inc. info@spatineo.com