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Challenges of Monitoring
the Remote Office in the
Hybrid-Cloud Era
Cisco Live
June 2019
4-Dimensional Monitoring
Network
Paths
Packets
Web/UR
L
Flows
100% capture of the actual data from
the packets on the network.
This is the granular detail into ‘what’
happened. Once you identify where a
problem is, there is no substitute for
having the raw packets when it comes
to understanding the root cause.
Web synthetics to baseline app
performance as it changes over time.
This provides insight without requiring
real users to experience and report bad
performance. This allows IT to see
trends in performance over time to
anticipate bad performance.
An active approach to measuring
health and availability of the network.
This shows end-to-end visibility into
where applications are going and what
the effect of the network is on apps
while providing root cause analysis to
proactively tell you what happened.
Who, when, and what application
traffic is on the network.
Flow data combined with DPI analysis
allows AppNeta to identify what real
users are experiencing with all of the
applications on the network.
4D
&
Fundamental Changes at the Branch
Where
Apps Live
How We
Connect
● WiFi is everywhere
● Apps offer greater flexibility
● Increase in remote work
● Collaboration is easier
● How many in the group have less than 15 remote locations?
● How many in the group have greater than 50 locations?
● How many of you have a group of users who are strictly remote?
(work from home)
● Have you adopted or are you thinking about adopting SD-WAN
technologies at the branch locations?
○ As part of the SD-WAN deployment do you also plan to adopt
cloud proxy services?
Remote Office Poll
Edge Visibility
Connect your branch office to APM
4-Dimensional Monitoring
Network
Paths
Packets
Web/UR
L
Flows
100% capture of the actual data from
the packets on the network.
This is the granular detail into ‘what’
happened. Once you identify where a
problem is, there is no substitute for
having the raw packets when it comes to
understanding the root cause.
Web synthetics to baseline app
performance as it changes over time.
This provides insight without requiring real
users to experience and report bad
performance. This allows IT to see trends
in performance over time to anticipate
bad performance.
An active approach to measuring health
and availability of the network.
This shows end-to-end visibility into where
applications are going and what the effect
of the network is on apps
while providing root cause analysis to
proactively tell you what happened.
Who, when, and what application
traffic is on the network.
Flow data combined with DPI analysis
allows AppNeta to identify what real
users are experiencing with all of the
applications on the network.
4D
Identify Real User applications by location
Identify Real User performance/application
Identify Real User performance/application
4-Dimensional Monitoring
Network
Paths
Packets
Web/UR
L
Flows
100% capture of the actual data from
the packets on the network.
This is the granular detail into ‘what’
happened. Once you identify where a
problem is, there is no substitute for
having the raw packets when it comes to
understanding the root cause.
Web synthetics to baseline app
performance as it changes over time.
This provides insight without requiring
real users to experience and report bad
performance. This allows IT to see
trends in performance over time to
anticipate bad performance.
An active approach to measuring health
and availability of the network.
This shows end-to-end visibility into where
applications are going and what the effect
of the network is on apps
while providing root cause analysis to
proactively tell you what happened.
Who, when, and what application
traffic is on the network.
Flow data combined with DPI analysis
allows AppNeta to identify what real users
are experiencing with all of the
applications on the network.
4D
Web Synthetics
Web Synthetics
Web Synthetics
Experience: Detailed page insights
Network
Paths
Packets
Web/URLFlows
100% capture of the
actual data from the
packets on the network
Web synthetics to
baseline performance as
it changes over time
An active approach to
measuring health and
availability of the network
Who, when, and what
application traffic is
active on the network
4-Dimensional Monitoring
Multi-Path Routing Insights
Multi-Path Routing Insights
Delivery: Network Path Insights
Quickly understand
trends that are
impactful to the remote
users
Slow is the new
down
Delivery: Bottleneck identification
Cut down on Mean
Time to Innocence
Quickly identify which
environment is the
leading cause to poor
performance
● We only looked at 3 out of 4 dimensions of monitoring
○ Identify applications
○ End User Experience
○ Network Transit Analysis
● Users and Apps are moving
Analyze right from where your users are, inside or outside the enterprise environment
● What KPI’s tell the story of your remote location experience?
● Please come discuss any questions or deep dive into your use cases with us
AppNeta
@AppNeta
AppNeta.com
Thanks for Sticking Around
Giveaway happening now!
Amazon Echo Dot Google Home MiniGift Cards

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AppNeta: Challenges of Monitoring the Remote Office in the Hybrid-Cloud Era

  • 1. Challenges of Monitoring the Remote Office in the Hybrid-Cloud Era Cisco Live June 2019
  • 2. 4-Dimensional Monitoring Network Paths Packets Web/UR L Flows 100% capture of the actual data from the packets on the network. This is the granular detail into ‘what’ happened. Once you identify where a problem is, there is no substitute for having the raw packets when it comes to understanding the root cause. Web synthetics to baseline app performance as it changes over time. This provides insight without requiring real users to experience and report bad performance. This allows IT to see trends in performance over time to anticipate bad performance. An active approach to measuring health and availability of the network. This shows end-to-end visibility into where applications are going and what the effect of the network is on apps while providing root cause analysis to proactively tell you what happened. Who, when, and what application traffic is on the network. Flow data combined with DPI analysis allows AppNeta to identify what real users are experiencing with all of the applications on the network. 4D
  • 3. & Fundamental Changes at the Branch Where Apps Live How We Connect ● WiFi is everywhere ● Apps offer greater flexibility ● Increase in remote work ● Collaboration is easier
  • 4. ● How many in the group have less than 15 remote locations? ● How many in the group have greater than 50 locations? ● How many of you have a group of users who are strictly remote? (work from home) ● Have you adopted or are you thinking about adopting SD-WAN technologies at the branch locations? ○ As part of the SD-WAN deployment do you also plan to adopt cloud proxy services? Remote Office Poll
  • 5.
  • 7. Connect your branch office to APM
  • 8. 4-Dimensional Monitoring Network Paths Packets Web/UR L Flows 100% capture of the actual data from the packets on the network. This is the granular detail into ‘what’ happened. Once you identify where a problem is, there is no substitute for having the raw packets when it comes to understanding the root cause. Web synthetics to baseline app performance as it changes over time. This provides insight without requiring real users to experience and report bad performance. This allows IT to see trends in performance over time to anticipate bad performance. An active approach to measuring health and availability of the network. This shows end-to-end visibility into where applications are going and what the effect of the network is on apps while providing root cause analysis to proactively tell you what happened. Who, when, and what application traffic is on the network. Flow data combined with DPI analysis allows AppNeta to identify what real users are experiencing with all of the applications on the network. 4D
  • 9. Identify Real User applications by location
  • 10. Identify Real User performance/application
  • 11. Identify Real User performance/application
  • 12. 4-Dimensional Monitoring Network Paths Packets Web/UR L Flows 100% capture of the actual data from the packets on the network. This is the granular detail into ‘what’ happened. Once you identify where a problem is, there is no substitute for having the raw packets when it comes to understanding the root cause. Web synthetics to baseline app performance as it changes over time. This provides insight without requiring real users to experience and report bad performance. This allows IT to see trends in performance over time to anticipate bad performance. An active approach to measuring health and availability of the network. This shows end-to-end visibility into where applications are going and what the effect of the network is on apps while providing root cause analysis to proactively tell you what happened. Who, when, and what application traffic is on the network. Flow data combined with DPI analysis allows AppNeta to identify what real users are experiencing with all of the applications on the network. 4D
  • 17. Network Paths Packets Web/URLFlows 100% capture of the actual data from the packets on the network Web synthetics to baseline performance as it changes over time An active approach to measuring health and availability of the network Who, when, and what application traffic is active on the network 4-Dimensional Monitoring
  • 20. Delivery: Network Path Insights Quickly understand trends that are impactful to the remote users Slow is the new down
  • 21. Delivery: Bottleneck identification Cut down on Mean Time to Innocence Quickly identify which environment is the leading cause to poor performance
  • 22. ● We only looked at 3 out of 4 dimensions of monitoring ○ Identify applications ○ End User Experience ○ Network Transit Analysis ● Users and Apps are moving Analyze right from where your users are, inside or outside the enterprise environment ● What KPI’s tell the story of your remote location experience? ● Please come discuss any questions or deep dive into your use cases with us AppNeta @AppNeta AppNeta.com
  • 23. Thanks for Sticking Around Giveaway happening now! Amazon Echo Dot Google Home MiniGift Cards

Editor's Notes

  1. Title Speaker short bio Seth Differ Sales Engineering manager 7 years I’ve worked with a number of our larger customers with many remote locations, both the physical nature and virtual user perspective, to give the network engineering and Ops teams the insight they need to help isolate network and application events that the users will inevitably complain about
  2. Appneta provides insights at 4 levels. Flows - help identify what applications are on your network Network Path - Using L3/4 synthetic monitoring, provide end to end performance analysis to any application, whether you own it or not Web URL - Front end user experience monitoring Packets - Run remote packet captures on-demand or scheduled. Typically IT doesnt have the infrastrture in place to run PCAPS without some creative solutions, APM will give you that granular detail from the egde (when your carrier asks you for it)
  3. There are two fundamental changes that are happening at the branch - first is that where apps live is changing. We’re moving apps out of the data center and into the cloud. Either via migration or adoption of SaaS, apps are moving and that changes -[CLICK] how we connect. Now that apps are in the cloud traditional backhaul and MPLS architectures don’t make sense for these apps and so networks are changing. source: https://www.pexels.com/photo/aerial-architectural-design-architecture-buildings-373912/
  4. The goal of this is 1. Hopeful crowd interaction and 2. Get the crowd to think about, regardless of how many locations I have, the need for monitoring because of the
  5. But, there’s a problem, customers are deciding that MPLS backhaul strategy doesn’t work if they’re migrating to the cloud– why backhaul all traffic when everything when a lot of non-latency dependent applications can go direct(to internet)? I’m sure you’ve heard of SD-WAN. You make this transition because it’s more efficient (Cost, configuration and latency) to go direct to SaaS, but now all of the central visibility is gone– I bought a monitoring solution to monitor the dc, but that doesn’t work anymore, or it does, but only for some small portion of the overall network.
  6. We can help, we bring back the visibility for the edge and the data center to ensure that you’re 100% covered. Today’s deployments encompass the multi-cloud approach. You may have Voice or other UC tools still hosted on-prem, though I’m sure you have a plan for those applications, but more and more the business important applications are hosted outside of your managed infrastructure. What does this do to your legacy monitoring? Those tools are great at giving you periodic insight to the routers, switches and server performance. You may have previously sent your netflow traffic from the remote routers back to a central NetFlow solution for traffic analysis. That insight disappears when you no-longer have access to the internet links and don’t have netflow capabilities on the +1 WAN links coming out of those locations.
  7. AppNeta supplised purpose built physical devices that can monitor wired and wireless + capture the real user packets via a SPAN port.
  8. Usage story:
  9. Usage story: Usage is a great tool to understand the applications on both WAN (private and commercial internet links) + determine what the real user experience is of the business important applications app, user, or location-specific problems, highlight visibility at the packet level at the remote office
  10. Usage story: Per user performance
  11. Add web dashboard
  12. Add web dashboard
  13. Add web dashboard
  14. Here’s how AppNeta does it.
  15. AppNeta allows any combination of MPs and apps in your searches to rapidly isolate and scope problems in the same way you think about your network and application architecture - be that app-based, or location based. https://demo.pm.appneta.com/pvc/networkPaths.html?st=3&groupingType=none&filters=eJyNjk0LgkAQhv%2FLnHUJyiBvanSTDkEX8TBMo0nrjuyHFNF%2Fb%2B0QdOv4vLxfzRNu%2FIC8ASfBEhfTpAc0xMrgyNAmMKMO7BZHKc6LSesitbsVJLBnM7OtjumYLXhCc7AxOjgSVaGO0jmihGhSZZXaTbb08Z10uDDkHWrHCyP5Gj1dIfc28Cv5XvJoe%2Fa%2FJ5Bio%2FFO9SK9ZkUyxiEJXovclHTdQLzeZh%2F9n7X2DdGGV9Q%3D&protocol=tcp&selectedView=HopView&timeSpan=600000&timeWindow=eJyrVsrLL1eyMjQ1tTAzNTY3tzQwMNdRSs1LwRArLkksKoGLGkJFSzJzU51T80pSi%2BBSJlCp5NKi4nyEsLGRuYmJsY5SYmlJvk9%2BItCCtMSc4tRaAH52Is8%3D&nodeFilteredOn=eJyrrgUAAXUA%2BQ%3D%3D&routeVisualVisibilityState=true AppNeta let’s you understand your path routing from the dimension(s) that matter most to you.
  16. AppNeta allows any combination of MPs and apps in your searches to rapidly isolate and scope problems in the same way you think about your network and application architecture - be that app-based, or location based. https://demo.pm.appneta.com/pvc/networkPaths.html?st=3&groupingType=none&filters=eJyNjk0LgkAQhv%2FLnHUJyiBvanSTDkEX8TBMo0nrjuyHFNF%2Fb%2B0QdOv4vLxfzRNu%2FIC8ASfBEhfTpAc0xMrgyNAmMKMO7BZHKc6LSesitbsVJLBnM7OtjumYLXhCc7AxOjgSVaGO0jmihGhSZZXaTbb08Z10uDDkHWrHCyP5Gj1dIfc28Cv5XvJoe%2Fa%2FJ5Bio%2FFO9SK9ZkUyxiEJXovclHTdQLzeZh%2F9n7X2DdGGV9Q%3D&protocol=tcp&selectedView=HopView&timeSpan=600000&timeWindow=eJyrVsrLL1eyMjQ1tTAzNTY3tzQwMNdRSs1LwRArLkksKoGLGkJFSzJzU51T80pSi%2BBSJlCp5NKi4nyEsLGRuYmJsY5SYmlJvk9%2BItCCtMSc4tRaAH52Is8%3D&nodeFilteredOn=eJyrrgUAAXUA%2BQ%3D%3D&routeVisualVisibilityState=true AppNeta let’s you understand your path routing from the dimension(s) that matter most to you.
  17. AppNeta allows any combination of MPs and apps in your searches to rapidly isolate and scope problems in the same way you think about your network and application architecture - be that app-based, or location based. https://demo.pm.appneta.com/pvc/networkPaths.html?st=3&groupingType=none&filters=eJyNjk0LgkAQhv%2FLnHUJyiBvanSTDkEX8TBMo0nrjuyHFNF%2Fb%2B0QdOv4vLxfzRNu%2FIC8ASfBEhfTpAc0xMrgyNAmMKMO7BZHKc6LSesitbsVJLBnM7OtjumYLXhCc7AxOjgSVaGO0jmihGhSZZXaTbb08Z10uDDkHWrHCyP5Gj1dIfc28Cv5XvJoe%2Fa%2FJ5Bio%2FFO9SK9ZkUyxiEJXovclHTdQLzeZh%2F9n7X2DdGGV9Q%3D&protocol=tcp&selectedView=HopView&timeSpan=600000&timeWindow=eJyrVsrLL1eyMjQ1tTAzNTY3tzQwMNdRSs1LwRArLkksKoGLGkJFSzJzU51T80pSi%2BBSJlCp5NKi4nyEsLGRuYmJsY5SYmlJvk9%2BItCCtMSc4tRaAH52Is8%3D&nodeFilteredOn=eJyrrgUAAXUA%2BQ%3D%3D&routeVisualVisibilityState=true AppNeta let’s you understand your path routing from the dimension(s) that matter most to you.
  18. AppNeta allows any combination of MPs and apps in your searches to rapidly isolate and scope problems in the same way you think about your network and application architecture - be that app-based, or location based. https://demo.pm.appneta.com/pvc/networkPaths.html?st=3&groupingType=none&filters=eJyNjk0LgkAQhv%2FLnHUJyiBvanSTDkEX8TBMo0nrjuyHFNF%2Fb%2B0QdOv4vLxfzRNu%2FIC8ASfBEhfTpAc0xMrgyNAmMKMO7BZHKc6LSesitbsVJLBnM7OtjumYLXhCc7AxOjgSVaGO0jmihGhSZZXaTbb08Z10uDDkHWrHCyP5Gj1dIfc28Cv5XvJoe%2Fa%2FJ5Bio%2FFO9SK9ZkUyxiEJXovclHTdQLzeZh%2F9n7X2DdGGV9Q%3D&protocol=tcp&selectedView=HopView&timeSpan=600000&timeWindow=eJyrVsrLL1eyMjQ1tTAzNTY3tzQwMNdRSs1LwRArLkksKoGLGkJFSzJzU51T80pSi%2BBSJlCp5NKi4nyEsLGRuYmJsY5SYmlJvk9%2BItCCtMSc4tRaAH52Is8%3D&nodeFilteredOn=eJyrrgUAAXUA%2BQ%3D%3D&routeVisualVisibilityState=true AppNeta let’s you understand your path routing from the dimension(s) that matter most to you.