RESEARCH IN INFORMATION SYSTEMS MANAGEMENT

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RESEARCH INRESEARCH IN
INFORMATION SYSTEMSINFORMATION SYSTEMS
MANAGEMENTMANAGEMENT
(IMS 603)(IMS 603)
Topic 2:Topic 2:
Research ProcessResearch Process

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The Research ProcessThe Research Process
1
OBSERVATION
Broad Area of
Research
Interest
3
PROBLEM
DEFINITION
Research
problem
delineated
2
PRELIMINARY
DATA
GATHERING
Interviews &
Literature
review
4
THEORETICAL
FRAMEWORK
Variables
clearly
identified
5
GENERATION
OF
HYPOTHESES
6
DATA
COLLECTION,
ANALYSIS &
INTERPRETATION
7
DEDUCTION
Hypotheses
substantiated?
Research
Questions
answered?

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The ResearchThe Research
StagesStages
Framing your Research
Designing your Research
Reporting your Research

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Framing yourFraming your
ResearchResearch
What is your Research Problem?
Why is it Important?
How is your Research related to the present
body of Knowledge?
What are your Research Questions?
What are various Concepts involved in your
Research and how are they interrelated ?
What are their Hypothesized Relationships?

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Designing yourDesigning your
ResearchResearch
What Research Design to use?
What Data to Collect?
Where to Collect your Data From?
How to Analyze your Data?
- Survey vs Experiments
- Measurement
- Sampling Design
- Data Collection
Techniques
- Data Analysis
How to Collect your required Data?

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Final Steps in ResearchFinal Steps in Research
Data analysisData analysis
Reporting the resultsReporting the results
- Executive summary- Executive summary

Overview of the researchOverview of the research

Findings, implementation strategies forFindings, implementation strategies for
the recommendationsthe recommendations

Technical appendixTechnical appendix

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Problem StatementProblem Statement
Existing problem that requires solution
Specific areas in the organization requiring
improvement
Eg. Complaint of harassment by senior officers
Eg. When policy about “harassment” exist but genuine
complaint still occur
Theoretical or conceptual issue that needs tightening up
Eg. What is meant by “harassment”
Research questions that basic researcher needs to
answer empirically
Eg. Impact of “harassment” on performance

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Literature ReviewLiterature Review
Purpose: Gather related information of research areas
Why?
Avoid “reinventing the wheel”
We do not missed out important variables
Problem statement can be stated precisely and
accurately
“Testability” and “replicability” of findings
Clearer idea of what are the important variables

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Research Question HierarchyResearch Question Hierarchy
Management Dilemma
Level 5
Level 4
Level
3
Level
2
Level
1
Measurement Questions
Investigative Questions
Research Questions
Management Questions

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Examples of ProblemExamples of Problem
StatementsStatements
To what extent the organizational structure and type of
information system implemented explain the
effectiveness of managerial decision-making?
To what extent the SSB has enhances the motivation
level of civil servants?
Does leadership style influence the number of
turnover?