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Agile Project Management


Mindset and behaviours for
practical outcomes



Annie Sheehan & Emma Bryce June 2012
A journey...

     The Ordinary World
              Call to Adventure
                         Refusal of the Call
                                  Meet the mentor
     Cross the threshold
              Tests, allies and enemies
                                  The approach
                                           The ordeal
                                  The reward
                                           The road back
              The resurrection

                               Return with the elixir




     Source: Joseph Campbell “The Hero with a Thousand Faces”
     Picture courtesy of totalfilm.com
Background and Context

Rob Thomsett Agile Project Management
It is always about people and behaviours, not systems and tools
Framework rather than rule book
Simple principles applied to behaviour well, and outcomes are achieved.
Agile PM framework: some facts


• Agile Project Management IS NOT Agile SDLC
• Common themes: collaboration, interactions,
  responding to change
• A PM framework originated by Rob Thomsett
• A key tool is the success sliders: 7 attributes that
  signify success
• Philosophy is “Light touch, right touch”
Focus


•   Trust, openness, honesty, courage
•   Agile Project Management Success Sliders
•   Learning mindset
•   Behavioural flexibility: able to adapt behaviour to suit a
    certain situation
Trust, openness, honesty, courage


  – Assume positive intent – be trusting
  – Be an open, honest and courageous communicator
    • Stand-ups
    • Co-location with team and product owner
  – Courage
    • Call out behaviour, both positive and negative
    • Commitments: celebrate achievements; challenge the errant
      slackers!
Where trust, openness, honesty and
courage lead…




 Maslow’s Hierarchy of Needs
Agile PM Success Sliders *
• A tool to help you focus on what’s really important
                         Off         25%         50%         75%    On
          Stakeholders                           X

          Scope                                              X

          Budget                                             X

          Schedule                                                  X

          Quality                                X

          Benefits                   X

          Team                                   X


• Enabling robust conversation with your stakeholders and
  team


  * Copyright: used with the permission of Thomsett International
Learning mindset


• A focus on Emotional Intelligence (EQ) vs. IQ
• A continuous skills development cycle
   – BAs can be testers can be scrum masters can be Agile coaches can be PMs
     can be product owners can be…
What is this man feeling?

   Confused?
                                      Disappointed with my
                                      hairdresser?
        Surprised?



                Upset?                I ate too many burritos?




• True empathy: consider the person as well as the task
• What you think doesn’t matter, ask them
Behavioural flexibility

• The Law of Requisite Variety, states that in any system,
  the element or person in the system with the widest
  range of behaviours or variability of choice will
  control the system
• Able to adapt behaviour to
  suit a certain situation
How: Be the Observer

• Observe with no judgement
• Pause between stimulus and response
• Think of a situation that could have been better:
  –   How did I respond?
  –   How would I rather feel?
  –   Could I have done that in a better way?
  –   “Re-do” – the unconscious mind is now reprogrammed
      for a more resourceful outcome next time
       • x 3 for maximum impact on unconscious mind
Overall Benefits

• Greater ownership and sense of accountability
   – Conversation vs. sign-offs and hand-offs
• Increased engagement
   – From sponsor, business stakeholders, project team and
     organisation
• Multi-skilled individuals and adaptive behaviours
   – In high demand within companies and in the market place
• Superior project results
   – Healthier behaviour, superior outcomes
Concluding remarks

• Living outside your comfort zone is where learning begins
• Focus of topics covered:
   –   Trust, openness, honesty, courage
   –   Agile Project Management Success Sliders
   –   Learning mindset
   –   Behavioural flexibility

• Master the obvious, explore the unusual
Questions
Further reading


 – www.Forbes.com – “Courageous leaders don’t make excuses – they
   apologize”
 – www.thomsett.com – “Agile Project Management – A Primer”
 – www.hbr.org – “What Makes a Leader?” Daniel Goleman
 – “The Hero with a Thousand Faces” Joseph Campbell
How to find us

• Find us on Linked In! 

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Agile Project Management for PMI

  • 1. Agile Project Management Mindset and behaviours for practical outcomes Annie Sheehan & Emma Bryce June 2012
  • 2. A journey... The Ordinary World Call to Adventure Refusal of the Call Meet the mentor Cross the threshold Tests, allies and enemies The approach The ordeal The reward The road back The resurrection Return with the elixir Source: Joseph Campbell “The Hero with a Thousand Faces” Picture courtesy of totalfilm.com
  • 3. Background and Context Rob Thomsett Agile Project Management It is always about people and behaviours, not systems and tools Framework rather than rule book Simple principles applied to behaviour well, and outcomes are achieved.
  • 4. Agile PM framework: some facts • Agile Project Management IS NOT Agile SDLC • Common themes: collaboration, interactions, responding to change • A PM framework originated by Rob Thomsett • A key tool is the success sliders: 7 attributes that signify success • Philosophy is “Light touch, right touch”
  • 5. Focus • Trust, openness, honesty, courage • Agile Project Management Success Sliders • Learning mindset • Behavioural flexibility: able to adapt behaviour to suit a certain situation
  • 6. Trust, openness, honesty, courage – Assume positive intent – be trusting – Be an open, honest and courageous communicator • Stand-ups • Co-location with team and product owner – Courage • Call out behaviour, both positive and negative • Commitments: celebrate achievements; challenge the errant slackers!
  • 7. Where trust, openness, honesty and courage lead… Maslow’s Hierarchy of Needs
  • 8. Agile PM Success Sliders * • A tool to help you focus on what’s really important Off 25% 50% 75% On Stakeholders X Scope X Budget X Schedule X Quality X Benefits X Team X • Enabling robust conversation with your stakeholders and team * Copyright: used with the permission of Thomsett International
  • 9. Learning mindset • A focus on Emotional Intelligence (EQ) vs. IQ • A continuous skills development cycle – BAs can be testers can be scrum masters can be Agile coaches can be PMs can be product owners can be…
  • 10. What is this man feeling? Confused? Disappointed with my hairdresser? Surprised? Upset? I ate too many burritos? • True empathy: consider the person as well as the task • What you think doesn’t matter, ask them
  • 11. Behavioural flexibility • The Law of Requisite Variety, states that in any system, the element or person in the system with the widest range of behaviours or variability of choice will control the system • Able to adapt behaviour to suit a certain situation
  • 12. How: Be the Observer • Observe with no judgement • Pause between stimulus and response • Think of a situation that could have been better: – How did I respond? – How would I rather feel? – Could I have done that in a better way? – “Re-do” – the unconscious mind is now reprogrammed for a more resourceful outcome next time • x 3 for maximum impact on unconscious mind
  • 13. Overall Benefits • Greater ownership and sense of accountability – Conversation vs. sign-offs and hand-offs • Increased engagement – From sponsor, business stakeholders, project team and organisation • Multi-skilled individuals and adaptive behaviours – In high demand within companies and in the market place • Superior project results – Healthier behaviour, superior outcomes
  • 14. Concluding remarks • Living outside your comfort zone is where learning begins • Focus of topics covered: – Trust, openness, honesty, courage – Agile Project Management Success Sliders – Learning mindset – Behavioural flexibility • Master the obvious, explore the unusual
  • 16. Further reading – www.Forbes.com – “Courageous leaders don’t make excuses – they apologize” – www.thomsett.com – “Agile Project Management – A Primer” – www.hbr.org – “What Makes a Leader?” Daniel Goleman – “The Hero with a Thousand Faces” Joseph Campbell
  • 17. How to find us • Find us on Linked In! 