Boost Your Revenue with AI-Powered Digital Credit For most companies, the Covid 19 economy has reduced revenue and raised the level of credit risk There is an urgent need to increase revenue, but also control credit risk, and ensure customers pay in a reasonable timeframe These imperatives conflict – what can a company do? One part of the solution is to maximize sales to New Customers who have “reasonable” financial strength and are a “tolerable” credit risk Creating a Competitive Advantage Your competitors will be trying to secure new customers as well. How can you beat them? A fast, efficient, quality Credit Vetting process will enable you to on-board a new customer fast. Once you are supplying a new customer, in many cases you will pre-empt the competition. Companies seldom onboard multiple suppliers of the same product simultaneously How fast is fast? Hackett’s World Class performance is a credit decision in two (2) days The Solution: AI Powered Digital Credit AI Powered Digital Credit utilizes advanced technology: Artificial Intelligence with cognitive & self-learning Natural Language Processing – ability to interpret text & voice Enterprise Information Processing – integrate with ERP Digital Assistants Digital Assistants: Assist your workforce & provide info to Management The Benefits of AI Powered Digital Credit Labor Saving: 70 – 80% reduction in manual effort in above tasks AI Digital Credit Automation Enablers Digitization of the Credit Risk Management Process will deliver the accuracy, efficiency, speed & effectiveness now required Customizable credit application that customers can complete & submit on-line Automatic, real time import of credit bureau information and payment history Automated, customizable credit scoring AI powered credit decisions based on pre-defined rules to assign credit limits Full featured approval workflow guided by delegation of authority policy Automated periodic credit limit update process Automatic order hold capability integrated with Collections Configurable credit scorecards to track activity, status of credit applications, backlogs, etc Credit risk analytics to measure overall credit risk of an AR portfolio Case Study - Leading Building Materials Dealer Client Challenge The client is a fast growing supplier of building materials selling to a customer base highly dependent on vendor financing. While they sought to provide this financing quickly while managing credit risk, their manual systems could not keep pace with growth. They needed a B2B digital credit solution to evaluate more customers quickly and increase their revenue.

1. Boost Your Revenue with
AI-Powered Digital Credit
January 28, 2021

2. • The Revenue Challenge
• Creating a Competitive Advantage in Credit
• The Solution: AI Powered Digital Credit
• Case Study
• Benefits
• Conclusion
• Questions
Agenda

3. 3
The Revenue Challenge
• For most companies, the Covid 19 economy has
reduced revenue and raised the level of credit risk
• There is an urgent need to increase revenue, but also
control credit risk, and ensure customers pay in a
reasonable timeframe
• These imperatives conflict – what can a company do?
• One part of the solution is to maximize sales to New
Customers who have “reasonable” financial strength
and are a “tolerable” credit risk

4. Creating a Competitive Advantage
• Your competitors will be trying to secure new customers as
well. How can you beat them?
• A fast, efficient, quality Credit Vetting process will enable
you to on-board a new customer fast. Once you are
supplying a new customer, in many cases you will pre-empt
the competition. Companies seldom onboard multiple
suppliers of the same product simultaneously.
• How fast is fast? Hackett’s World Class performance is a
credit decision in two (2) days
Speed Kills – the Competition

5. 5
The Solution: AI Powered Digital Credit
• AI Powered Digital Credit utilizes advanced technology:
• Artificial Intelligence with cognitive & self-learning
• Natural Language Processing – ability to interpret text & voice
• Enterprise Information Processing – integrate with ERP
• Digital Assistants
• Digital Assistants:
• Assist your workforce & provide info to Management
• Engage & assist customers 24/7/365
• Perform repetitive tasks
• Benefits:
• Fast credit decisions & on-boarding of new customers
• Automation of 70-80% of manual tasks in Credit Vetting
• Better credit decisions

6. 6
The Benefits of AI Powered Digital Credit
• Time Saving (both work time & elapsed time):
• Securing complete Credit Application (eliminates back & forth
with customer for missing info)
* customer cannot submit incomplete on-line Credit Application
• Automated Gathering of information
* Digital Assistant obtains bank & trade references, Credit Bureau info, etc.
• Automated Verifying of information
* Digital Assistant verifies business license, sales & use tax, OFAC,
legal address, etc.
• Automated scoring with recommended Credit Limit
• Actual Credit decision is usually quick
• Labor Saving:
• 70 – 80% reduction in manual effort in above tasks

7. 7
Digitization of the Credit Risk Management Process will deliver the
accuracy, efficiency, speed & effectiveness now required
• Customizable credit application that customers can complete & submit on-line
• Automatic, real time import of credit bureau information and payment history
• Automated, customizable credit scoring
• AI powered credit decisions based on pre-defined rules to assign credit limits
• Full featured approval workflow guided by delegation of authority policy
• Automated periodic credit limit update process
• Automatic order hold capability integrated with Collections
• Configurable credit scorecards to track activity, status of credit applications, backlogs, etc
• Credit risk analytics to measure overall credit risk of an AR portfolio
AI Digital Credit Automation Enablers

8. 8
Case Study - Leading Building Materials Dealer
Client Challenge
The client is a fast growing supplier of building materials selling to a customer base highly dependent on
vendor financing. While they sought to provide this financing quickly while managing credit risk, their
manual systems could not keep pace with growth. They needed a B2B digital credit solution to evaluate
more customers quickly and increase their revenue.
Customer Value
Deployed Emagia Digital Credit Automation Solution (thecreditapplication.com) with Mobile capability
• Digital Credit Application with digital signatures, digital trade and bank reference checks
• Integrated with Experian & Netsuite analytical tool; automatic credit limit decisions enabled.
• Automated resale certificate verification process
• Automated > 80% of Credit Vetting process
• Now processing increased volume of credit applications on timely basis
• Scalable foundation for digital ecommerce growth

9. Benefits of AI Powered Digital Credit
Fast turnaround of Credit Applications
Increased Productivity
Maximization of Revenue with Controlled Credit Risk
Straight thru Processing of E-commerce orders
Enhanced Credit Effectiveness
Ability to successfully navigate
Covid 19 economy
Improved Customer
Experience/Satisfaction
Controlled
Credit Risk
Greater
Cash Flow
Increased Revenue
& Profit

10. Conclusion
• The Covid 19 economy has:
Heightened the Credit Risk & Credit Department workload substantially
Driven a much greater need to secure revenue from new customers
• A fast, effective Credit Risk Management capability is required for survival
• AI Powered Digitization and Automation are the key enablers for that
enhanced capability

11. Questions

12. If you have any questions or comments
about this session, please let us know in the
chat box or write to us at info@emagia.com
Next Emagia MasterClass Session:
Topic: Enhance Your Customers’ Experience with
Real Time Payments
Date & Time: Thursday, 11th February 10AM PST
Book Your Seat Today !
Orders
Credit
Cash
Application
Collections
Deductions
Payments
Invoicing