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Creating and Supporting Innovative Learning Spaces

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How can you create flexible spaces that actively engage students, provide top-notch operational support services, and make the organizational changes required to move to new spaces, practices, and policies? This keynote presentation by Elliot Felix, Founder of brightspot strategy, answered these questions through presentations, activities, and discussions. It will cover the key trends and case studies, innovative planning tools, and recommended tactics to make progress on all these fronts.

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Creating and Supporting Innovative Learning Spaces

  1. 1. © brightspot strategy 2015 Penn State Learning Space Symposium 1 Creating and Supporting Innovative Learning Spaces Learning Spaces Symposium Penn State March 20, 2015
  2. 2. © brightspot strategy 2015 Penn State Learning Space Symposium 2 objective How can you create flexible spaces that actively engage students, provide top-notch operational support services, and make the organizational changes required to move to new spaces, practices, and policies?
  3. 3. © brightspot strategy 2015 Penn State Learning Space Symposium 3 agenda Introduction Planning Challenges Trends in Learning Spaces Discussion Tools for Learning Spaces Activity and Discussion Getting Started Q & A If you want to tweet about this talk: #LSSPSU15 @brightspotter
  4. 4. © brightspot strategy 2015 Penn State Learning Space Symposium 4 poll: top planning challenge
  5. 5. © brightspot strategy 2015 Penn State Learning Space Symposium 5 trends influencing learning spaces
  6. 6. © brightspot strategy 2015 Penn State Learning Space Symposium 6 a quick story: Project Pomfret http://www.pomfretschool.org/
  7. 7. © brightspot strategy 2015 Penn State Learning Space Symposium 7 trends mobility problem-based making connectivity visualization flexibility
  8. 8. © brightspot strategy 2015 Penn State Learning Space Symposium 8 mobility and blended learning With students and faculty able to work anywhere, the learning experience requires an “ecosystem” of connected spaces and activities. NC State Hunt Library Georgia Tech Flipped Classroom
  9. 9. © brightspot strategy 2015 Penn State Learning Space Symposium 9 active learning on real-world problems Students are actively engaged in and out of the classroom, particularly working on real-world problems to which they can apply skills and build a project portfolio. University of Minnesota Active Learning Classroom University of Virginia Darden School iLab
  10. 10. © brightspot strategy 2015 Penn State Learning Space Symposium 10 digital and physical making The diversity of what students are making and how they are doing it is increasing, with a greater variety of digital and physical “products” – videos, websites, apps, devices, etc… Seattle University Library Georgia Tech Invention Studio
  11. 11. © brightspot strategy 2015 Penn State Learning Space Symposium 11 visualization and simulation Data gathering, analysis, and visualization are becoming essential parts of many courses and technology is enabling the immersive simulation of scenarios and events. University of Rochester VISTA Collaboratory NCSU Hunt Library
  12. 12. © brightspot strategy 2015 Penn State Learning Space Symposium 12 collaborating at a distance To work on engaging problems and tap into broader expertise and experiences, students are connecting to other locations to learn and collaborate. NYU Global Videoconference Google Docs
  13. 13. © brightspot strategy 2015 Penn State Learning Space Symposium 13 flexibility and versatility To accommodate a range of teaching / learning styles and activities, spaces, technology, and furniture need to be able to adapt to a variety of different configurations. Stanford d.school Stanford School of Medicine
  14. 14. © brightspot strategy 2015 Penn State Learning Space Symposium 14 discussion
  15. 15. © brightspot strategy 2015 Penn State Learning Space Symposium 15 discussion activity: 10mins Turn to your neighbor and discuss: How are these and other trends impacting what’s happening on your campus and in your work? After a few minutes we’ll discuss. mobility problem-based making connectivity visualization flexibility
  16. 16. © brightspot strategy 2015 Penn State Learning Space Symposium 16 tools to make progress
  17. 17. © brightspot strategy 2015 Penn State Learning Space Symposium 17 tools There are a variety of tools you can use to plan and operate innovative learning spaces. Here are two compilations and we’ll review a few in detail. •  The Learning Space Toolkit •  The Learning Space Rating System •  Personas •  “Elevator Pitch” madlib •  Journey Map
  18. 18. © brightspot strategy 2015 Penn State Learning Space Symposium 18 learning space toolkit brightspot, in partnership with NC State and AECOM, developed the learning space toolkit to help institutions and designers create and sustain exemplary, technology-rich informal learning spaces. design as delivery Process Needs Assessment Space Types Services Technology Integration More info: www.learningspacetoolkit.org
  19. 19. © brightspot strategy 2015 Penn State Learning Space Symposium 19 More info: http://www.educause.edu/eli/initiatives/learning-space-rating-system Similar to how the LEED rating system measures environmental performance, the Learning Space Rating System (LSRS) project provides a set of measurable criteria to assess how well the design of classrooms support and enable active learning activities. Campus Context Planning Process Support and Ops Environment Layout Furniture Tech and Tools learning space rating system
  20. 20. © brightspot strategy 2015 Penn State Learning Space Symposium 20 personas Personas are data-driven portraits of hypothetical users that describe their motivations, behaviors, and expectations. More info: http://learningspacetoolkit.org/services-and-support/personas-overview/
  21. 21. © brightspot strategy 2015 Penn State Learning Space Symposium 21 elevator pitch The elevator pitch determines who the space is for, what they are trying to achieve, what you can provide them, what will be unique about it, and how they will benefit. More info: http://www.gamestorming.com/games-for-design/elevator-pitch/
  22. 22. © brightspot strategy 2015 Penn State Learning Space Symposium 22 journey map The journey map plots user experiences, identifying the “touchpoints” or moments where users interact with information, spaces, furniture, tech, staff and each other. More info: http://learningspacetoolkit.org/services-and-support/journey-map-overview/
  23. 23. © brightspot strategy 2015 Penn State Learning Space Symposium 23 activity: tool test-drive
  24. 24. © brightspot strategy 2015 Penn State Learning Space Symposium 24 journey map test drive: 10 + 10 mins Turn to your neighbor and use the journey map handout to plan a future learning experience, identifying the needs for space, technology, furniture, and support services Scenario: Imagine a seminar on the topic of water. Choose one or more of the following activities to anchor the learning experience: 1.  Videoconference with external expert 2.  Creating a short video to explain research findings 3.  Debating the politics of water 4.  Designing an exhibition
  25. 25. © brightspot strategy 2015 Penn State Learning Space Symposium 25 journey map test drive example Video conference with class and guest speaker (with presentation then Q & A) and audience polling at key moments during the talk Announce guest speaker Set up camera, mic, and screen sharing Determine next steps and end VC Post-class blog post and group discussion with speaker response Seminar room for 24 students, reconfigurable for central table, U-shape, and clusters (configured as “V” for videoconf.) Moveable tables and chairs Course site Camera Mic Screen sharing software Dual screens None Course blog
  26. 26. © brightspot strategy 2015 Penn State Learning Space Symposium 26 getting started
  27. 27. © brightspot strategy 2015 Penn State Learning Space Symposium 27 user research Research user needs (and partner with campus experts to do so) combining qualitative and quantitative methods Research Creating new knowledge, testing experimental hypotheses, & documenting new knowledge. Assessment Evaluation for accountability, management, or decision-making and budgeting purposes, applied to a specific project/program/context. Formative: Monitoring progress FOR learning to inform what to do and how to do it. Summative: Evaluation OF learning to document outcomes and determine value Generative: Gaining insights and opportunities and providing human-centered insight, revealing new ways of framing opportunities and inspiring new ideas. Predictive: Estimating potential and helping to estimate the scale and potential of an opportunity even when most variables are unknown. Sources: Adapted from Jane Fulton Suri “Informing our Intuition” and various CETL sites (MIT, CMU, KSU)
  28. 28. © brightspot strategy 2015 Penn State Learning Space Symposium 28 leverage resources Leverage the standards, guidelines, and resources out there so you don’t have to reinvent the wheel. More info: Learning Space Toolkit: http://learningspacetoolkit.org/roadmap/project-phases/
  29. 29. © brightspot strategy 2015 Penn State Learning Space Symposium 29 participatory planning Use participatory planning process to involve users and build consensus.
  30. 30. © brightspot strategy 2015 Penn State Learning Space Symposium 30 same tools for design, ops, and eval Apply the same tools for design, operations, and assessment so they are always connected; for example service blueprints. More info: http://learningspacetoolkit.org/services-and-support/service-blueprint/
  31. 31. © brightspot strategy 2015 Penn State Learning Space Symposium 31 prototype and pilot Start with prototypes and pilots so you can use a lean approach to try something, evaluate it, and improve it
  32. 32. © brightspot strategy 2015 Penn State Learning Space Symposium 32 getting started Here are some tips to address the challenges we discussed, respond to the trends, and put the tools and techniques to work, in terms of spaces, service offerings, & organizationally. 1.  Research user needs (and partner with campus experts to do so) 2.  Leverage the standards, guidelines, and resources out there so you don’t have to reinvent the wheel 3.  Use participatory planning process to involve users and build consensus 4.  Apply the same tools for design, operations, and assessment so they are always connected 5.  Start with prototypes and pilots so you can use a lean approach to try something, evaluate it, and improve it
  33. 33. © brightspot strategy 2015 Penn State Learning Space Symposium 33 questions?
  34. 34. thank you! elliot@brightspotstrategy.com @elliotfelix www.brightspotstrategy.com @brightspotter

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